Cococart Ventures

Job Role:Team Leader Role Brief: We are looking to hire a The Team Leader is responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales in a chocolate retail environment. This role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards. Key Responsibilities: 1. Sales & Customer Service Ensure a high level of customer service and engagement. Assist customers with product selection, recommendations, and queries. Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training Lead, mentor, and motivate the sales team to meet performance goals. Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 3. Store Operations & Inventory Management Oversee daily store operations, including opening and closing procedures. Ensure stock levels are maintained and replenished as needed. Conduct regular inventory checks and report discrepancies. 4. Merchandising & Store Presentation Maintain a visually appealing store layout in accordance with brand guidelines. Ensure product displays are updated and attractively presented. Monitor product expiry dates and ensure proper storage of chocolates. 5. Reporting & Compliance Prepare daily/weekly sales reports and share insights with management. Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality. Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food brands. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple responsibilities. Well groomed & presentable

Job Title: Travel Desk Executive Location: Cococart Head Office Experience: 1 Year + Salary: 2,00,000 5,00,000 per annum (depending on experience) Job Responsibilities: Coordinate end-to-end corporate travel arrangements including air, rail, and hotel bookings for domestic and international travel. Manage travel itineraries, visa documentation, and approvals in line with company travel policies. Liaise with travel vendors, airlines, hotels, and agencies to negotiate best rates and services. Handle last-minute travel changes and emergency travel arrangements efficiently. Collaborate with HR, Finance, and Administration for travel requisitions, expense claims, and invoice reconciliation. Ensure compliance with company travel policies and budgets. Maintain and update travel records and generate MIS reports on travel expenses and bookings. Provide exceptional support to executives and employees, ensuring smooth travel experiences. Relevant Skills: Experience with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo. Familiarity with corporate travel booking and expense management tools like SAP Concur, Egencia, or similar. Strong communication and interpersonal skills for vendor and internal stakeholder management. Excellent organizational and multitasking abilities with attention to detail. Ability to manage time and priorities in a fast-paced corporate environment. Proficient in Microsoft Office Suite, especially Excel, for reporting and data management. Problem-solving mindset with the ability to handle last-minute travel challenges. Knowledge of corporate travel policies, compliance, and cost optimization techniques. What We Offer: Competitive salary package between 2 LPA and 5 LPA based on experience. Opportunity to work in a fast-paced, collaborative environment. Exposure to corporate travel processes and vendor management. Growth opportunities within the organization.

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality . Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Rotational shift Weekend availability

Job Role:Team Leader Role Brief: We are looking to hire a The Team Leader is responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales in a chocolate retail environment. This role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards. Key Responsibilities: 1. Sales & Customer Service Ensure a high level of customer service and engagement. Assist customers with product selection, recommendations, and queries. Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training Lead, mentor, and motivate the sales team to meet performance goals. Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 3. Store Operations & Inventory Management Oversee daily store operations, including opening and closing procedures. Ensure stock levels are maintained and replenished as needed. Conduct regular inventory checks and report discrepancies. 4. Merchandising & Store Presentation Maintain a visually appealing store layout in accordance with brand guidelines. Ensure product displays are updated and attractively presented. Monitor product expiry dates and ensure proper storage of chocolates. 5. Reporting & Compliance Prepare daily/weekly sales reports and share insights with management. Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality. Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food brands. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple responsibilities. Well groomed & presentable

Job Overview We are seeking a highly motivated and detail-oriented Auditor with over 2 years of experience in inventory management, warehouse auditing , and operational compliance . The ideal candidate will conduct thorough audits across warehouse locations in South and West India . This is a field-intensive role requiring regular travel. You will play a key role in improving accuracy, reducing loss, and ensuring adherence to company policies. Key Responsibilities Perform regular and surprise inventory audits across regional warehouses. Evaluate warehouse operations , identifying risks, non-compliance, or inefficiencies. Compare physical stock with system records and report discrepancies. Create comprehensive audit reports and share insights with management. Use Microsoft Excel to analyze large datasets, perform reconciliations, and prepare audit summaries. Investigate stock losses, damages, and misplacements, and recommend corrective actions. Work closely with supply chain and logistics teams to standardize and streamline operations. Assist in developing audit SOPs and inventory control measures. Travel extensively (up to 70%) to warehouses located in South and West India . Required Skills & Qualifications Bachelor's degree in Commerce, Accounting, Logistics, or a related field. Minimum 2 years of experience in auditing (preferably in inventory, supply chain, or warehouse operations). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, data reconciliation). Strong understanding of warehouse processes, stock movement, and control systems. Excellent communication, observation, and analytical skills. Ability to work independently, manage field visits, and adhere to timelines. High integrity and attention to detail in documentation and reporting. Travel & Reimbursement Policy The role requires extensive travel across South and West India. All travel expenses, including flights, accommodation, and local transport , will be fully covered by Cococart in line with company policy. Why Join Cococart? Be a part of a rapidly growing startup transforming e-commerce for local and global sellers. Gain hands-on experience and take ownership of impactful operational processes. Enjoy a collaborative work environment with opportunities for career growth . Travel, learn, and grow while working with a passionate and diverse team.

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality . Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Rotational shift Weekend availability

Job Role:Team Leader Role Brief: We are looking to hire a The Team Leader is responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales in a chocolate retail environment. This role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards. Key Responsibilities: 1. Sales & Customer Service Ensure a high level of customer service and engagement. Assist customers with product selection, recommendations, and queries. Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training Lead, mentor, and motivate the sales team to meet performance goals. Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 3. Store Operations & Inventory Management Oversee daily store operations, including opening and closing procedures. Ensure stock levels are maintained and replenished as needed. Conduct regular inventory checks and report discrepancies. 4. Merchandising & Store Presentation Maintain a visually appealing store layout in accordance with brand guidelines. Ensure product displays are updated and attractively presented. Monitor product expiry dates and ensure proper storage of chocolates. 5. Reporting & Compliance Prepare daily/weekly sales reports and share insights with management. Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality. Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food brands. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple responsibilities. Well groomed & presentable

Job Overview We are seeking a highly motivated and detail-oriented Auditor with over 2 years of experience in inventory management, warehouse auditing , and operational compliance . The ideal candidate will conduct thorough audits across warehouse locations in South and West India . This is a field-intensive role requiring regular travel. You will play a key role in improving accuracy, reducing loss, and ensuring adherence to company policies. Key Responsibilities Perform regular and surprise inventory audits across regional warehouses. Evaluate warehouse operations , identifying risks, non-compliance, or inefficiencies. Compare physical stock with system records and report discrepancies. Create comprehensive audit reports and share insights with management. Use Microsoft Excel to analyze large datasets, perform reconciliations, and prepare audit summaries. Investigate stock losses, damages, and misplacements, and recommend corrective actions. Work closely with supply chain and logistics teams to standardize and streamline operations. Assist in developing audit SOPs and inventory control measures. Travel extensively (up to 70%) to warehouses located in South and West India . Required Skills & Qualifications Bachelor's degree in Commerce, Accounting, Logistics, or a related field. Minimum 2 years of experience in auditing (preferably in inventory, supply chain, or warehouse operations). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, data reconciliation). Strong understanding of warehouse processes, stock movement, and control systems. Excellent communication, observation, and analytical skills. Ability to work independently, manage field visits, and adhere to timelines. High integrity and attention to detail in documentation and reporting. Travel & Reimbursement Policy The role requires extensive travel across South and West India. All travel expenses, including flights, accommodation, and local transport , will be fully covered by Cococart in line with company policy. Why Join Cococart? Be a part of a rapidly growing startup transforming e-commerce for local and global sellers. Gain hands-on experience and take ownership of impactful operational processes. Enjoy a collaborative work environment with opportunities for career growth . Travel, learn, and grow while working with a passionate and diverse team.

Role Brief: We are looking to hire a Assistant Manager - Outlet whose primary responsibility is sales planning , leading team . The role involves various tasks, such as ensuring guest satisfaction , resolving complaints or issues, maintaining a welcoming and professional atmosphere etc. Key Responsibilities: Sales Planning Collaborating with team members to achieve targets Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organization Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Focused future Leadership.

Job Role: Payroll, Compliance & HR Operations. Location: Head Office, Turbhe, Navi Mumbai About Company: https://cococart.in/ Welcome to CocoCart the gateway to a cherry-picked collection of heavenly chocolates from across the globe, housed under one roof. Featuring an immense collection of delectable chocolates for every type of person out there, CocoCart brings Indian audiences a step closer to traversing the globe, championed by the most splendid catalyst of happiness - chocolate. Employing cutting-edge refrigerated containers, they ensure that your beloved chocolates arrive in flawless condition, so your favourite chocolates reach you in mint condition, ready for immediate consumption! Since their inception in 2020, CocoCart has carved a trailblazing path in India, revolutionising the way Indians consume chocolate. CocoCart has a passion for chocolate that transcends borders, ensuring you can get your hands on your favourite chocolates no matter what corner of the earth it comes from. CocoCart curates a wide assortment that caters to the diverse preferences of chocolate enthusiasts - their commendable collections house all your standard favourites as well as specialty chocolate brands, imported chocolate bars and gourmet chocolate boxes. From building and scaling an online platform in the throes of the COVID-19 global pandemic, to cementing themselves as a nationwide presence today, their growth is a testament to India’s great love for sweets. They house over 400 SKUs and 30 brands from across the globe, with a number of marquee international brands launching on CocoCart in every month. Their offline growth is particularly impressive - they’ve launched over 55+ brick and mortar stores across the length and breadth of the country, and plan to launch 200-250 more within the next 5 years. Harnessing the founding family’s everlasting love for gourmet chocolates, and founder Atul Ahuja’s deep-rooted understanding of the hospitality & confectionary industry, the exceptional team at CocoCart launched Rhine Valley in 2022, their in-house artisanal chocolate brand. Heroing European artistry and traditional techniques, each hand tempered bar is richly decorated with over 30% of batch-roasted nuts–handpicked for highest quality. Rhine Valley’s triumph lies in its eclectic flavours and expansive product launches, ranging from decorated gourmet bars, bite-sized dragees and their signature snacking rochers, with scrumptious granola and specialty coffee in the pipeline. Role Brief: The Human Resources Operations Person will work collaboratively across HR and the business to set the process / policy / manage end to end employee life cycle and create awesome people experience in the organization. HR Process Management Oversee End-to-End Operations: Manage onboarding, offboarding, payroll processing, benefits administration, and employee records. Optimize Processes: Enhance efficiency and effectiveness in HR operations. Policy Development and Compliance Develop and Update Policies: Create and maintain HR policies ensuring compliance with local labour laws and company regulations. Monitor Legal Changes: Update policies based on new labour laws. Data Management Maintain Records: Keep accurate employee records in the HRIS system. Generate Reports: Provide HR analytics and reports for management review. Payroll Administration Process Payroll: Handle payroll processing, validation, reconciliation, and tax compliance. Collaborate with Finance: Ensure accurate and timely payroll disbursements. Employee Benefits Administer Benefits Programs: Manage health insurance, retirement plans, and other perks. Address Inquiries: Assist employees with benefits-related matters. HRIS Management Manage HRIS: Ensure data integrity and optimize the HR Information System. Provide Training: Train HR and relevant staff on HRIS functionalities. Performance Metrics Establish KPIs: Develop and monitor key performance indicators for HR operations. Assess Performance: Regularly review and report on HR process performance. Continuous Improvement Lead Initiatives: Identify and implement process improvements to enhance HR efficiency. Stay Updated: Keep up with industry trends and best practices. Vendor Management Manage Relationships: Oversee HR service providers, including payroll and benefits vendors. Negotiate Contracts: Ensure service level agreements are met. Employee Relations Collaborate on Issues: Work with HR Business Partners to resolve employee relations issues in line with company policies. Desired Skills and Experience Education: MBA from a premier institution with 5+ years of progressive HR experience. Expertise: Knowledgeable in HR best practices and employment laws in India. Technical Skills: Proficient in HRIS systems, Microsoft Office Suite, and HR software/tools. Skills: Strong organizational, analytical, communication, and interpersonal skills.