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Cococart Ventures
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Guest Service Associate

Guest Service Associate

Cococart Ventures

1 - 2 years

1 - 2 Lacs

Gurugram

Posted:2 months ago| Platform:

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Skills Required

Retail Sales Convincing Power Guest Service Fluent English Pressure Handling Guest Handling Guest Relations Sales Promotion Communication Skills Luxury Sales Team Skills Guest Satisfaction Counter Sales Presentable Sales Ability Management Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality . Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Rotational shift Weekend availability

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Guest Service Associate