4585 Guest Handling Jobs

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3.0 - 6.0 years

3 - 7 Lacs

manali

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Responsibilities: * Manage reservations via phone, email & app * Ensure guest satisfaction through prompt service & resolution * Collaborate with sales team on promotions & packages * Coordinate housekeeping & room assignments Food allowance

Posted 9 hours ago

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0.0 - 2.0 years

1 - 2 Lacs

jaipur

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Responsibilities: * Greet guests, process check-ins/outs * Maintain front desk operations & inventory * Coordinate housekeeping services & maintenance requests * Manage phone calls & messages

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1.0 - 4.0 years

2 - 3 Lacs

pimpri-chinchwad, pune

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Job Specifications: Qualifications – Any Graduate Work Experience - Min 1 Year Exp in hospital Must be flexible to work in rotational shifts Work Location: Pune / Pimpri Chinchwad Job Types: Full-time, Permanent Required Candidate profile Technical Qualifications – Computer Knowledge Required Fluent English Communication Required

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0.0 - 3.0 years

1 - 3 Lacs

vapi, dadra & nagar haveli, daman & diu

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We are looking for Smart Female candidates for Our reputed client at Vapi. Candidates must have good speaking & writing skills. Interested call Ms Sonali 9574220100

Posted 11 hours ago

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1.0 - 6.0 years

2 - 5 Lacs

pune, ahmedabad, mumbai (all areas)

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Role & responsibilities 1. Greeting and Welcoming Visitors Welcome guests and clients in a friendly and professional manner. Direct visitors to the appropriate departments or staff members. Maintain a positive first impression of the organization. 2. Handling Phone Calls and Communication Answer, screen, and forward incoming phone calls. Take messages and ensure they are delivered promptly. Respond to emails, inquiries, and general correspondence. 3. Managing Reception Area Keep the reception area tidy, organized, and presentable. Display brochures, company information, and other materials neatly. Monitor visitor access and maintain security procedures (e.g., sign-in logs or visitor badges)....

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2.0 - 3.0 years

2 - 2 Lacs

mohali

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Responsibilities: Seeking a smart, presentable Receptionist with 23 years’ front office and admin experience. Must have good communication skills to manage guests, calls, and daily coordination efficiently. Accessible workspace Provident fund Course reimbursements

Posted 12 hours ago

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0.0 - 2.0 years

2 - 2 Lacs

bengaluru

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Guest Relation Associate (Gold Class) They will be responsible to enhancing the positive and welcoming experience for moviegoers. This includes greeting guests, assisting with ticket purchases and information, resolving issues, and maintaining a clean and comfortable environment. They also handle food and beverage orders, manage the concession stand, and may assist with seating and other guest needs experience by overseeing guest interactions, managing reservations, and ensuring smooth service flow. This role demands excellent customer service skills and the ability to work in a fast-paced environment. Eligibility - Diploma in Hotel Management or Aviation, or Graduation with hospitality expe...

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2.0 - 7.0 years

1 - 1 Lacs

lucknow

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Responsibilities: Manage front desk operations: greet guests, handle requests, maintain supplies. Maintain guest database & communicate messages. Answer phones, direct calls, provide info.

Posted 16 hours ago

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2.0 - 7.0 years

2 - 3 Lacs

kanpur

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Roles and Responsibilities Greet patients, visitors, and staff members with a smile and provide assistance as needed. Manage front desk operations, including answering phone calls, responding to emails, and handling patient inquiries. Coordinate with other departments (e.g., billing, scheduling) to resolve issues promptly. Maintain accurate records of patient interactions and updates in electronic medical systems. Provide exceptional guest relations by addressing concerns, resolving complaints, and ensuring overall satisfaction. Desired Candidate Profile 2-7 years of experience in front office administration or patient Care. Strong communication skills for effective interaction with patients...

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5.0 - 10.0 years

3 - 3 Lacs

badami

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Restaurant management, menu planning, store indenting, should know how to use computer, buffet setup , staff training. Communication in English and Hindi. Guest interaction Required Candidate profile Buffet planning , set up, staff management , excellent communication in english and Hindi Interaction with guests and looking into their special requests. Planning for cooking sessions for guests. Perks and benefits Accomodation , food ,

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4.0 - 6.0 years

0 Lacs

pune

Work from Office

Role & responsibilities : Greet and welcome clients, prospects, and visitors in a professional and friendly manner. Act as the first point of contact for all walk-ins and scheduled visits. Manage appointment scheduling and coordinate with the customers. Maintain the reception area and ensure a warm and professional ambiance. Handle client inquiries in person, over the phone, or via email, and redirect them to the appropriate departments as necessary. Maintain a visitor log and generate daily or weekly reports as required. Assist the sales and marketing team in organizing events, open houses, or property expos. Gather customer feedback and report insights to the management team. Ensure that m...

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2.0 - 3.0 years

1 - 1 Lacs

mumbai

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Responsibilities: * Greet guests, manage front desk operations * Maintain office supplies inventory, order as needed * Schedule appointments, handle phone calls & emails * Coordinate with departments on requests & deliveries

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2.0 - 4.0 years

3 - 5 Lacs

gurugram

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Role & responsibilities Pleasant personality with good communication skills Looking for someone who can handle sales gallery. Handle Clients Event Coordination Sales Support Good English Communication Skills Preferred candidate profile Prior Real Estate Background Should be comfortable working on Saturday & Sunday One week off will be there

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0.0 - 3.0 years

2 - 5 Lacs

raipur

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Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies a...

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3.0 - 5.0 years

11 - 13 Lacs

mumbai, navi mumbai

Work from Office

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies a...

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0.0 - 5.0 years

0 - 1 Lacs

rajahmundry

Work from Office

Role & responsibilities To welcome & Assist Customer on their arrival in centre. Take down customers details and information. (Forms and official Templates to be filled). Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller. Maintaining walk inn register and admin registers. Preparation of database of Client contacts and updating. Filling papers/bills and important documents. Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D) Co coordinating with different Departme...

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1.0 - 6.0 years

1 - 1 Lacs

noida

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Responsibilities: Greet and assist visitors in a professional manner. Good communication and interpersonal skills. Presentable, punctual, and customer-service oriented. Basic computer knowledge (MS Office, email handling).

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1.0 - 2.0 years

0 - 0 Lacs

mumbai city

On-site

________________________________________ Job Summary: The Food & Beverage Executive is responsible for supporting the daily operations of the F&B department. This includes overseeing service standards, ensuring guest satisfaction, coordinating with kitchen and service staff, and maintaining hygiene and quality standards. The role demands strong leadership, customer service, and organizational skills to ensure a seamless dining experience. Key Responsibilities: Supervise daily operations of restaurants, banquet (depending on property). Coordinate between kitchen and service teams to ensure timely and quality service. Monitor and maintain cleanliness, sanitation, and presentation standards. As...

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3.0 - 11.0 years

5 - 6 Lacs

gurugram, chennai

Work from Office

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness

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1.0 - 9.0 years

4 - 5 Lacs

pune

Work from Office

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness .

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1.0 - 9.0 years

4 - 5 Lacs

chennai, gurugram

Work from Office

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness .

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1.0 - 8.0 years

3 - 10 Lacs

ahmedabad

Work from Office

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility .

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3.0 - 6.0 years

2 - 3 Lacs

mumbai suburban

Work from Office

Responsibilities: * Greet guests, manage front desk operations, handle telephones & EPABX system. * Coordinate office tasks, operate computer systems, provide guest relations.

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1.0 - 5.0 years

0 - 0 Lacs

navi mumbai, mumbai city, thane

On-site

Role - Front Office / Guest relation Executive Location - Matunga East Job Overview: We are looking for a friendly, well-spoken, and organized Front Office /Guest relation Executive to be the face of the company You will be the first point of contact for visitors and callers, playing a key role in creating a positive first impression while efficiently managing front desk operations and supporting daily administrative tasks. Key Responsibilities: Greet and assist visitors, clients, and vendors in a professional manner Answer, screen, and direct phone calls to appropriate staff members Maintain the reception area, ensuring it is clean and presentable Handle incoming and outgoing correspondence...

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2.0 - 4.0 years

2 - 4 Lacs

hosur

Work from Office

Greetings from Tata Electronics We are currently hiring for Tata Electronics Receptionist role for Hosur Location. Total EXP: 2-4 Years Notice Period: Immediate to 15 Days Interested, Kindly share the updated resume to selvamani.murali@tataelectronics.co.in Thanks and Regards, Selvamani Murali

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Exploring Guest Handling Jobs in India

The guest handling job market in India is thriving with opportunities for individuals who excel in communication, hospitality, and customer service. From hotels and restaurants to event management companies and airlines, there is a constant demand for skilled professionals who can provide exceptional service to guests.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for guest handling professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the field of guest handling, career progression often involves moving from roles such as Guest Relations Executive to Guest Relations Manager, and eventually to Director of Guest Services. Individuals may also explore opportunities in related fields such as event planning, customer experience management, or hospitality management.

Related Skills

In addition to excellent communication and interpersonal skills, guest handling professionals are often expected to have skills such as problem-solving, conflict resolution, attention to detail, and the ability to work well under pressure. Knowledge of multiple languages can also be beneficial in this role.

Interview Questions

  • How do you handle difficult guests? (medium)
  • Can you describe a time when you went above and beyond to assist a guest? (medium)
  • How do you prioritize tasks when dealing with multiple guest requests simultaneously? (basic)
  • What techniques do you use to ensure guest satisfaction? (basic)
  • How do you handle complaints from guests? (medium)
  • What is your experience with reservation systems or booking software? (basic)
  • Can you give an example of a time when you had to deal with a guest emergency? (medium)
  • How do you stay updated on the latest trends in the hospitality industry? (basic)
  • Have you ever had to deal with a language barrier while assisting a guest? How did you handle it? (medium)
  • How do you ensure guest privacy and confidentiality? (basic)
  • What would you do if a guest asked for a refund on their booking? (medium)
  • How do you handle a situation where a guest is dissatisfied with their experience? (medium)
  • Can you explain the importance of upselling and cross-selling in guest handling? (basic)
  • How do you handle situations where guests have special dietary restrictions or requirements? (medium)
  • What strategies do you use to build rapport with guests? (basic)
  • How do you handle a situation where a guest is causing a disturbance for other guests? (medium)
  • Can you describe a time when you had to work with a team to resolve a guest issue? (medium)
  • How do you handle requests for upgrades or special accommodations from guests? (basic)
  • What do you think are the key qualities of a successful guest handling professional? (basic)
  • How do you ensure the safety and security of guests in your care? (medium)
  • Can you give an example of a time when you had to deal with a VIP guest? (medium)
  • How do you handle situations where guests are late for their reservations or appointments? (basic)
  • What steps do you take to ensure a seamless check-in/check-out process for guests? (basic)
  • How do you handle confidential guest information in accordance with data protection regulations? (medium)
  • Can you describe a time when you had to resolve a conflict between guests? (medium)

Closing Remark

As you prepare for interviews in the guest handling industry, remember to showcase your passion for providing exceptional service to guests and your ability to handle challenging situations with grace and professionalism. With the right skills and mindset, you can excel in this rewarding field and make a positive impact on the guest experience. Good luck in your job search!

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