Jobs
Interviews

2513 Guest Handling Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 - 7.0 years

2 - 3 Lacs

bengaluru

Work from Office

working 6 days a week and Front Desk Officer cum Admin Assistant’s duties and responsibilities • Keeping track of the people arriving for appointments and when they leave the building. Required Candidate profile Proven work experience 2 years) as a Receptionist, Front Office Representative • Proficiency in Microsoft Office applications. • Hands-on experience with office equipment (e.g. Printers).

Posted -1 days ago

Apply

1.0 - 3.0 years

2 - 3 Lacs

coimbatore

Work from Office

Role & responsibilities Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests Identify gaps and conduct necessary staff training regularly Ensure adherence to Company SOPs & compliance policies, as applicable Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions Drive guest experience, and handle escalations through stakeholder management Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary Ensure Daybook adoption for operations management Preferred candidate profile Excellent communication & interpersonal skills Strong command over English and resp. regional language Proficiency in using industry relevant software and computer applications In-depth knowledge of industry best practices, standards & safety regulation Accommodation will be provided. This opportunity is exclusively available to candidates who have graduated with an UG degree in the past five years.

Posted -1 days ago

Apply

2.0 - 7.0 years

2 - 5 Lacs

kolkata

Work from Office

Roles and Responsibilities Provide administrative support to the team by performing tasks such as data entry and filing documents. Manage front office operations, including handling parents and complaints. Desired Candidate Profile Proficiency in basic computer applications (e.g., Microsoft Office) for record-keeping purposes. Ability to multitask, prioritize tasks efficiently, and maintain attention to detail. Strong communication skills with ability to work effectively with guests from diverse backgrounds. 2-7 years of experience in hospitality industry with focus on front office operations.

Posted -1 days ago

Apply

8.0 - 12.0 years

5 - 6 Lacs

chennai

Work from Office

Manage the overall performance of the Food and Beverage Operation in their assigned Outlet. As such they will be directly involved in the day to day running of the assigned area in connection with staffing, customer services and product quality.

Posted -1 days ago

Apply

2.0 - 7.0 years

4 - 9 Lacs

mumbai, faridabad

Work from Office

The Indian Hotels Company Limited is looking for Guest Service Supervisor to join our dynamic team and embark on a rewarding career journey Guest Relations: Provide exceptional customer service to guests, addressing their needs and concerns, and ensuring their satisfaction Supervision: Lead and supervise the guest services team, including front desk agents, concierge staff, and bellhops Check-In and Check-Out: Oversee the check-in and check-out processes, ensuring they are efficient and seamless Reservations: Assist with room reservations, cancellations, and modifications, and ensure accuracy in guest bookings Problem Resolution: Handle guest complaints, requests, and issues, finding solutions to ensure a positive guest experience Communication: Coordinate with other hotel departments, such as housekeeping and maintenance, to meet guest needs and resolve issues Training: Train and mentor guest service staff, ensuring they have the skills and knowledge needed to provide excellent service Financial Transactions: Handle financial transactions, such as room charges, deposits, and payment processing Upgrades and Special Requests: Manage room upgrades, special requests, and VIP guest services Safety and Security: Ensure guest safety and security by following hotel policies and procedures and handling emergencies as needed Guest Feedback: Collect and document guest feedback and comments to identify areas for improvement and provide insights to management Shift Management: Oversee daily operations and staff scheduling to ensure adequate coverage during all shifts Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgemen

Posted -1 days ago

Apply

0.0 - 6.0 years

2 - 8 Lacs

ahmedabad, jaipur

Work from Office

The Indian Hotels Company Limited is looking for Guest Service Assistant to join our dynamic team and embark on a rewarding career journey Greet and welcome guests to the dining area. Take and serve orders accurately and efficiently. Ensure guests have a pleasant dining experience. Handle guest inquiries and complaints professionally. Maintain cleanliness and organization of the dining area. Assist in setting up and clearing tables. Follow food safety and hygiene standards. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgemen

Posted -1 days ago

Apply

0.0 - 6.0 years

2 - 8 Lacs

mangaluru

Work from Office

The Indian Hotels Company Limited is looking for Guest Service Assistant to join our dynamic team and embark on a rewarding career journey Greet and welcome guests to the dining area. Take and serve orders accurately and efficiently. Ensure guests have a pleasant dining experience. Handle guest inquiries and complaints professionally. Maintain cleanliness and organization of the dining area. Assist in setting up and clearing tables. Follow food safety and hygiene standards. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgemen

Posted -1 days ago

Apply

0.0 - 6.0 years

2 - 8 Lacs

chennai

Work from Office

The Indian Hotels Company Limited is looking for Room Attendant to join our dynamic team and embark on a rewarding career journey Clean guest rooms according to established standards, including changing linens, making beds, dusting, vacuuming, and cleaning bathrooms Replenish guest room supplies, such as toiletries and towels Check all appliances and equipment in guest rooms to ensure they are in working order Report any maintenance or repair needs to appropriate staff Maintain a friendly and professional demeanor with guests, responding promptly to requests and inquiries Ensure the security of guest rooms and their belongings Follow established safety and security protocols, including handling of hazardous materials and reporting any accidents or incidents Maintain cleanliness and orderliness of housekeeping storage areas and equipment Good communication and interpersonal skills Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgemen

Posted -1 days ago

Apply

0.0 - 6.0 years

2 - 8 Lacs

bengaluru

Work from Office

The Indian Hotels Company Limited is looking for Guest Service Assistant to join our dynamic team and embark on a rewarding career journey Greet and welcome guests to the dining area. Take and serve orders accurately and efficiently. Ensure guests have a pleasant dining experience. Handle guest inquiries and complaints professionally. Maintain cleanliness and organization of the dining area. Assist in setting up and clearing tables. Follow food safety and hygiene standards. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgemen

Posted -1 days ago

Apply

0.0 - 3.0 years

2 - 3 Lacs

mumbai, navi mumbai

Work from Office

The Indian Hotels Company Limited is looking for Front Office Associate to join our dynamic team and embark on a rewarding career journey Manage front office operations. Provide excellent customer service. Handle customer inquiries and complaints. Manage reservations and bookings. Monitor front office performance and metrics. Supervise and train front office staff. Maintain detailed records and documentation. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgemen

Posted -1 days ago

Apply

3.0 - 8.0 years

11 - 13 Lacs

hyderabad

Work from Office

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowe'red to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.

Posted -1 days ago

Apply

3.0 - 8.0 years

11 - 13 Lacs

bengaluru

Work from Office

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowe'red to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent

Posted -1 days ago

Apply

2.0 - 7.0 years

3 - 8 Lacs

noida

Work from Office

Role: Receptionist - Female Exp: 1+ yr || Location: Sec 63, Noida Salary: up to 8 LPA ~ Fixed Wednesday OFF ~ 6 days working - Greeting Customers & Managing phone calls - Provide Customer Service - Must be presentable and attractive

Posted -1 days ago

Apply

2.0 - 7.0 years

2 - 5 Lacs

pune

Work from Office

Role & responsibilities Front Office Executive | Front Desk | Pune Job description Role & responsibilities Answering phone calls and transferring to the concerned departments Greeting visitors and guiding them for their meetings Keeping records of the documents and maintaining the data Maintain discipline in all guest areas and demonstrate ethical behavior Maintain complete knowledge about company procedures, policies, Rules & Regulations Demonstrates urgency in response and handling of customer problems and complaints Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas. To take a round of the entire site to check if there is any admin related flaws & ensure to inform the concerned department Take morning briefing before the operations start with the security team , valet & F&B team to discuss daily appointments Increase level of food & service quality and enhance overall ambience of customer experiences Preferred candidate profile Decent communication skills & presentability 2-4 years of experience with hotels / resorts Interested candidates can share their cvs on debolina.mukherjee@lodhagroup.com Preferred candidate profile

Posted -1 days ago

Apply

1.0 - 4.0 years

1 - 2 Lacs

chennai

Work from Office

Visitor Management , Ensure the reception area is kept tidy and organized, and coordinate with maintenance staff for upkeep when necessary. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) are typically required.

Posted -1 days ago

Apply

0.0 - 3.0 years

1 - 3 Lacs

hyderabad

Work from Office

Responsibilities: * Manage front desk operations * Greet guests, process check-ins/outs * Maintain front office procedures * Handle guest requests & complaints * Coordinate housekeeping services Only female candidates can apply

Posted -1 days ago

Apply

0.0 - 3.0 years

1 - 2 Lacs

pune

Work from Office

Responsibilities: * Greet visitors & manage front desk operations * Maintain office supplies inventory * Coordinate administrative tasks * Handle incoming calls & guests * Manage telephones & messages

Posted -1 days ago

Apply

3.0 - 7.0 years

6 - 8 Lacs

gurugram

Work from Office

Mandatory Requirements: Minimum 3+ years of experience as a Receptionist / Front Desk Associate with a 5-star hotel brand or reputed company. Well-groomed, confident, and highly presentable personality. Excellent communication skills (verbal & written). Ability to multitask and manage front desk operations efficiently. Current location: Gurugram

Posted -1 days ago

Apply

1.0 - 2.0 years

1 - 1 Lacs

panipat

Work from Office

Job Title: Front desk Executive Location: Panipat Qualification: Graduation Years of Experience: 0-6 Months Salary Package: 1LPA-1.2 LPA( negotiable ) Required Skills: Good Communication Skills.Basic computer knowledge. Maintaining and managing databases. Manage front desk activities. Job Responsibility: Managing the reception area and ensuring the office is neat and tidy. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Handle the front desk and maintain visitor records. Interested Candidates can call and share their updated resume on WhatsApp:- Ph. No. :- 9996482201 E-mail :hr.mavenjobs@gmail.com

Posted -1 days ago

Apply

0.0 - 1.0 years

1 - 1 Lacs

mumbai suburban

Work from Office

Key Responsibilities: -Welcome and assist visitors and clients -Answer phone calls and manage front desk communication -Support senior team members with sales -Assist in preparing receipts, handling payments, and following up with clients Annual bonus Travel allowance

Posted Just now

Apply

2.0 - 7.0 years

0 - 3 Lacs

kolkata

Work from Office

The first point of contact for visitors and callers, providing a welcoming and professional front desk presence.Manage the reception area, answer phones. Additionally schedule appointments, help in data entry and record keeping.

Posted 1 hour ago

Apply

2.0 - 5.0 years

3 - 3 Lacs

bengaluru

Work from Office

Responsibilities: * Manage front desk operations * Coordinate housekeeping services * Greet guests with warmth * Maintain front office records * Handle guest requests Health insurance Provident fund

Posted 1 hour ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

bareilly

Work from Office

Roles and Responsibilities Manage front office operations, ensuring smooth check-in/check-out processes for patients Can Handle the IPD/OPD Billing. Patients Management Handle Patients complaints and feedback, resolving issues promptly and professionally. Supervise receptionist activities, including telephone handling and front desk management. Oversee office coordination and administration tasks to ensure efficient hospital operations. Provide exceptional guest relationship management services to enhance customer satisfaction.

Posted 1 hour ago

Apply

3.0 - 8.0 years

5 - 8 Lacs

gurugram

Work from Office

Mandatory Requirements: Minimum 3+ years of experience as a Receptionist / Front Desk Associate with a 5-star hotel brand or reputed company. Well-groomed, confident, and highly presentable personality. Excellent communication skills (verbal & written). Ability to multitask and manage front desk operations efficiently. Current location: Gurgaon

Posted 2 hours ago

Apply

0.0 - 2.0 years

1 - 2 Lacs

mangaluru, chennai, mumbai (all areas)

Work from Office

Role Brief: We are looking to hire a F & B Sales Executive whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent Pay: 15,000.00 - 25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Ability to commute/relocate: Vile Parle, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: f&b: 1 year (Required) Language: English and hindi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 50% (Required) Work Location: In person

Posted 2 hours ago

Apply

Exploring Guest Handling Jobs in India

The guest handling job market in India is thriving with opportunities for individuals who excel in communication, hospitality, and customer service. From hotels and restaurants to event management companies and airlines, there is a constant demand for skilled professionals who can provide exceptional service to guests.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for guest handling professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the field of guest handling, career progression often involves moving from roles such as Guest Relations Executive to Guest Relations Manager, and eventually to Director of Guest Services. Individuals may also explore opportunities in related fields such as event planning, customer experience management, or hospitality management.

Related Skills

In addition to excellent communication and interpersonal skills, guest handling professionals are often expected to have skills such as problem-solving, conflict resolution, attention to detail, and the ability to work well under pressure. Knowledge of multiple languages can also be beneficial in this role.

Interview Questions

  • How do you handle difficult guests? (medium)
  • Can you describe a time when you went above and beyond to assist a guest? (medium)
  • How do you prioritize tasks when dealing with multiple guest requests simultaneously? (basic)
  • What techniques do you use to ensure guest satisfaction? (basic)
  • How do you handle complaints from guests? (medium)
  • What is your experience with reservation systems or booking software? (basic)
  • Can you give an example of a time when you had to deal with a guest emergency? (medium)
  • How do you stay updated on the latest trends in the hospitality industry? (basic)
  • Have you ever had to deal with a language barrier while assisting a guest? How did you handle it? (medium)
  • How do you ensure guest privacy and confidentiality? (basic)
  • What would you do if a guest asked for a refund on their booking? (medium)
  • How do you handle a situation where a guest is dissatisfied with their experience? (medium)
  • Can you explain the importance of upselling and cross-selling in guest handling? (basic)
  • How do you handle situations where guests have special dietary restrictions or requirements? (medium)
  • What strategies do you use to build rapport with guests? (basic)
  • How do you handle a situation where a guest is causing a disturbance for other guests? (medium)
  • Can you describe a time when you had to work with a team to resolve a guest issue? (medium)
  • How do you handle requests for upgrades or special accommodations from guests? (basic)
  • What do you think are the key qualities of a successful guest handling professional? (basic)
  • How do you ensure the safety and security of guests in your care? (medium)
  • Can you give an example of a time when you had to deal with a VIP guest? (medium)
  • How do you handle situations where guests are late for their reservations or appointments? (basic)
  • What steps do you take to ensure a seamless check-in/check-out process for guests? (basic)
  • How do you handle confidential guest information in accordance with data protection regulations? (medium)
  • Can you describe a time when you had to resolve a conflict between guests? (medium)

Closing Remark

As you prepare for interviews in the guest handling industry, remember to showcase your passion for providing exceptional service to guests and your ability to handle challenging situations with grace and professionalism. With the right skills and mindset, you can excel in this rewarding field and make a positive impact on the guest experience. Good luck in your job search!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies