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1.0 - 5.0 years
0 - 0 Lacs
kozhikode
On-site
Job Summary: We are looking for a well-groomed and professional Front Office Associate to join our team in Kozhikode. The ideal candidate will be the first point of contact for guests and responsible for delivering a warm and welcoming experience, handling check-in/check-out procedures, and coordinating front desk activities. Key Responsibilities: Greet and welcome guests in a professional and friendly manner Manage the check-in and check-out process efficiently Handle guest inquiries, requests, and complaints promptly and courteously Maintain accurate records of bookings, payments, and guest information Coordinate with housekeeping and other departments for smooth operations Manage phone calls, emails, and room reservations Ensure the front desk area is clean, organized, and presentable at all times Maintain daily reports and handovers Requirements: Minimum 1 year of experience in a similar front office or customer-facing role Bachelor's degree or diploma in Hospitality or related field preferred Proficient in MS Office and hotel management software (e.g., IDS/Opera) Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to work in shifts, including weekends and holidays Fluency in English and Malayalam (if possible) is essential
Posted 16 hours ago
1.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
Daily operations and maintenance of the society's clubhouse facilities, ensuring a positive experience for residents. Responsibilities include member services, facility management, event coordination, and administrative tasks.
Posted 2 days ago
2.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Urgently looking for Front Office Executive for Multiple location in Bangalore. Brigade metropolis - Garudacharpalya. Kalyani Magnum - JP Nagar . Mercury & Venus Block - Prestige tech park - Outer Ring Road - sarjapur road. Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper etc.) Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs, and other services Answer questions and address complaints Answer all incoming calls and redirect them or keep messages. Receive letters, packages, etc., and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels, etc. Check, sort, and forward emails. Monitor office supplies and place orders when necessary. Keep updated records and files. Monitor office expenses and costs. Take up other duties as assigned. Like, as food court coordination, gym room coordination, etc.. Interested candidates pls share your CV to chandana.manjunatha@in.issworld.com / 7977765299.
Posted 2 days ago
2.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
Responsible for operating F&B outlets. Monitoring & ensuring F&B service operations are running smoothly. Has a good knowledge of menu and presentation standards. Organizing duty roster of staff. Guest interaction, menu planning.
Posted 2 days ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai
Work from Office
The Room Attendant (also known as a housekeeping attendant or hotel housekeeper) is responsible for maintaining the cleanliness, order, and overall presentation of guest rooms and public areas in the hotel.
Posted 2 days ago
1.0 - 3.0 years
1 - 3 Lacs
Kheda, Ahmedabad
Work from Office
Interested Roles and Responsibilities Figure out various effective channels of recruitment and build network to ensure the same Attract more candidates to apply for the job by designing and posting eye catchy job Posting Discuss work allocation job profile with individual, make them understand about role and expectations. Conduct telephonic interviews at first level to shortlist Coordinate with interviewer panel for taking interviews and finalising candidates Talent management - hire right person for job, establish reward systems like incentive for employees, career planning Responsible for joining formalities i.e. - academic, professional document collection Document verification, joining report, joining kit Responsible for New joiner's orientation and induction Performance Appraisals and benefits Liaise with appraise and appraiser to ensure proper appraisal process. Issuing an appraisal letter aft coordinating with management Coordinating with Acct Department /Banks for Salary A/c opening and related issues Handling employee Grievances, addressing the issue, Escalating to next level Identify training needs & source of training, track on improvements Greet clients as soon when as they arrive and connect them with the appropriate party.Seating at Reception area and maintain properly. Directs visitors by maintaining employee and department directories; giving instructions. Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organisation, Informing Others, Handling Pressure, Phone Skills, Supply Management Educational Qualification: Minimum Graduate. Can handle Admin & Reception work. Handling resignation, F&F, and providing feedback of the same to management. Female candidate who is having good personality and good communication will be first preference The company is located on Narol Kheda Highway. Candidates from Kheda, Nadiad, Anand will be first preference. Candidates from Narol/Naroda/|Vastral/Maninagar/Vatva will be prefer Transport facility from Narol to Plant is available. Interested candidates can connect on 7984420926 & 9313809613
Posted 2 days ago
0.0 - 1.0 years
1 - 2 Lacs
Kota
Work from Office
Welcome Guests: Greet and check-in/out guests courteously to ensure a hospitable experience. Adaptability: Flexibly adapt to shift changes to meet business requirements. Reservation Management: Accurately manage reservations, cancellations, and modifications. Guest Communication: Respond promptly to inquiries, provide information, and arrange itineraries. Payment Processing: Securely process payments and maintain precise billing records. Coordination: Coordinate with housekeeping and maintenance for guest requests and issue resolution. Complaint Resolution: Professionally handle guest complaints, escalating when necessary for resolution. Record Keeping: Maintain accurate guest records and keep the front desk area organized. Guest Registration: Efficiently register guests, assign rooms, and manage special requests. Pre-registration Support: Assist with pre-registration and room blocking for streamlined check-in procedures. Room Management: Monitor and manage room availability and statuses effectively. Sales Focus: Utilize sales-oriented approaches to promote hotel services and enhance guest experiences. Knowledge: Possess comprehensive knowledge of hotel facilities, services, and local attractions. Room Status Coordination: Coordinate room status updates with housekeeping, ensuring smooth check-in/out processes. Reservation Handling: Manage reservations proficiently, including same-day bookings and cancellations. Security Oversight: Ensure security of guest room keys and oversee safe deposit box access. Equipment Proficiency: Operate front office equipment such as computers and phones proficiently. Check-out Assistance: Facilitate guest check-out processes accurately and provide necessary assistance. Cashier Duties: Perform cashier duties, including posting charges and processing payments. Collaboration: Collaborate with housekeeping to maintain up-to-date room status reports and manage maintenance requests. Telephone Etiquette: Use proper telephone etiquette when handling incoming calls and assisting guests. Communication: Effectively communicate guest messages, mail, and hotel services both to guests, and other departments within the organization. Daily Updates: Stay informed about daily activities and meetings through pass-on logs and bulletin board updates. Incident Reporting: Promptly report incidents or guest requests to management for appropriate action. Safety Procedures: Adhere to safety and emergency procedures to ensure guest and staff safety. Qualifications: Bachelors in Hotel Management from a recognized institute Preferably with working experience in the hospitality industry Proficiency in English and Hindi (both written and spoken) Basic computer skills, including familiarity with MS Office and hotel management software Excellent communication and interpersonal skills Strong customer service orientation High attention to detail, strong organizational skills, and a positive team player attitude. Ability to handle multiple tasks and work under pressure Willingness to work flexible hours and rotational shifts as required.
Posted 2 days ago
0.0 - 2.0 years
1 - 4 Lacs
Kolkata
Work from Office
Hotel Beyzaa is looking for GSA F&B Professional to join our dynamic team and embark on a rewarding career journey Greeting guests as they arrive and showing them to their tables. Taking customer orders and serving food and beverages in a timely and courteous manner. Answering customer questions about menu items and making recommendations. Maintaining a clean and organized dining area. Processing customer payments and ensuring accurate billing. Handling customer complaints and resolving issues as they arise. Collaborating with kitchen staff to ensure timely delivery of food orders. Upselling menu items and promoting restaurant specials. Maintaining knowledge of current menu offerings, daily specials, and promotions. Adhering to food safety and sanitation guidelines and ensuring compliance with restaurant policies and procedures. Excellent customer service and communication skills.
Posted 2 days ago
2.0 - 7.0 years
0 - 0 Lacs
Karnal
Work from Office
Role & responsibilities
Posted 2 days ago
0.0 - 6.0 years
1 - 6 Lacs
Thane
Work from Office
Responsibilities: Manage front desk operations Greet Clients with warmth Maintain Client Database in Microsoft Excel Prepare Client visit reports Manage floor discipline and grooming standards for all staff WHATSAPP CV at +91 8108042563 Provident fund
Posted 2 days ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
-Assist with visitor verification and security protocols. -Create positive initial impressions for visitors and clients. -Facilitate smooth internal and external communication. -Proficient in MS Office and basic office equipment. Required Candidate profile - Minimum 1 Year of relevant experience . - Presentable, professional, and courteous demeanor. - Strong organizational and multitasking abilities. - Fluency in English is a must . Perks and benefits 16+ Years old MNC
Posted 2 days ago
1.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Key Responsibilities: - Welcome guests & manage calls - Keep reception tidy - Handle mail and deliveries - Ensure office security - Schedule appointments, - Share info in person or via phone/email & support admin tasks.
Posted 2 days ago
1.0 - 6.0 years
4 - 7 Lacs
Gurugram
Work from Office
We are looking for a polished, customer-focused Front Office Executive (FOE) for Dr Lal path lab. The FOE will be the first point of contact for walk-in clients, responsible for delivering a seamless, personalized, and courteous experience and coordinate with diagnostic teams and explain basic test procedures in a client-friendly manner. Key Responsibilities: Client Interaction & Service Experience Welcome and assist all clients with warmth and professionalism. Explain service offerings and package details clearly and sensitively. Appointment & Report Management Manage scheduling of pathology, radiology, and doctor consultation slots. Handle billing, payment processing, and issuance of invoices as per process. Operational Coordination Maintain up-to-date knowledge of test panels, report timelines, and departmental workflows to provide accurate information. Experience & Ambience Management Collect client feedback and escalate concerns promptly for resolution. Key Requirements: Qualification: Graduate in any stream. Experience: 2+ years in customer service/front office, ideally in diagnostics, wellness, healthcare, or luxury hospitality. Skills: Excellent verbal communication in English and local language Presentable with warm interpersonal behavior Ability to multitask and manage high-value clients discreetly
Posted 2 days ago
0.0 - 2.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Greet visitors and clients professionally, ensuring a warm welcome to our office. Maintain accurate records of client interactions, appointments, and correspondence. Provide exceptional guest handling services to ensure a positive experience for all guests. Perform various administrative tasks such as data entry, filing documents, and maintaining office supplies. Manage front desk operations efficiently, handling phone calls, emails, and walk-ins.
Posted 2 days ago
1.0 - 2.0 years
1 - 2 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
We are on the lookout for a proficient Front Office Executive to join our team. The successful candidate will be the first point of contact for our company, managing all reception duties and handling administrative tasks. Required Candidate profile Edu:Any Graduate 1-2 years of experience in customer service or client-facing roles or Front Desk role preferably in the real estate sector. Any Querry:snehal@peshr.com/9137306440
Posted 2 days ago
1.0 - 3.0 years
2 - 2 Lacs
Mahabaleshwar
Work from Office
Welcome Guest Greetings Co - Ordination with guest. Introduce our services with clients.
Posted 2 days ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Summary: The Front Office Executive is the first point of contact for visitors and clients, responsible for delivering exceptional customer service and administrative support. This role requires a friendly demeanor, excellent communication skills, and strong organizational abilities. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner. Maintain the reception area, keeping it tidy and presentable. Coordinate appointments and manage meeting room bookings. Handle incoming and outgoing mail and deliveries. Maintain visitor logs and issue visitor badges. Provide basic information about the organization to clients and visitors. Assist in administrative tasks such as data entry, filing, and record keeping. Coordinate with internal departments for smooth office operations. Manage inventory of office supplies and place orders when necessary. Requirements: Proven experience as a Front Office Executive or similar role. High school diploma or equivalent; a degree in administration or hospitality is a plus. Proficiency in MS Office (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and behavior. Ability to handle confidential information with integrity. Preferred Skills: Familiarity with front desk or office management tools (e.g., phone systems, printers). Customer service experience is a strong plus. Ability to work under pressure and in a fast-paced environment.
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
rajasthan
On-site
As an Event Service Assistant Manager at Grand Hyatt Bali, you will play a crucial role in the operational aspects of events, conferences, and meetings. Reporting directly to the Event Service Manager, you will be responsible for ensuring that all Food and Beverage activities align with the corporate strategy, maintaining exceptional guest service, and fostering positive guest and colleague interactions. Your key responsibilities will include evaluating market trends to keep the hotel competitive, implementing Touches of Hyatt and the Food and Beverage Top 20, and maximizing employee effectiveness through training and development. Additionally, you will be expected to maintain high standards of personal presentation and grooming while demonstrating strong leadership skills and acting as a role model for your team. To excel in this role, you should have a minimum of 1 year of experience as a Banquet Assistant Manager in a large 5-star luxury hotel or resort, with a proven track record in managing multiple large events, conferences, and meetings. Your background should demonstrate your ability to thrive in a high-demand business environment, your proficiency in English communication, and your familiarity with Property Management Systems such as INFRASYS, HOTSOS, and BIRCHSTREET. If you are a dynamic, outgoing, and enthusiastic individual with a passion for delivering exceptional service, we invite you to join our friendly and professional team at Grand Hyatt Bali.,
Posted 2 days ago
4.0 - 8.0 years
0 Lacs
rishikesh, uttarakhand
On-site
You are a highly motivated Front Office Executive with 4-5 years of experience in guest handling and a passion for delivering exceptional customer service. Your role will involve greeting and welcoming guests in a friendly and professional manner, efficiently handling guest check-ins and check-outs, responding to guest inquiries promptly, maintaining accurate records of guest information and room bookings, coordinating with other departments to ensure guest satisfaction, and assisting with administrative tasks as needed. To excel in this role, you must have excellent communication and interpersonal skills, strong organizational and multitasking abilities, the capacity to work well under pressure and in a fast-paced environment, proficiency in MS Office and hotel management software, and a Bachelor's degree in hospitality management or a related field is preferred. As a Front Office Executive, you will have the opportunity to earn incentives and further your career growth and development in the hospitality industry. Join our team and be a part of our commitment to providing exceptional service to our guests.,
Posted 3 days ago
1.0 - 2.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Handle patient registration, billing, and cashier activities at the front desk. Provide exceptional guest handling services to patients and visitors. Manage OPD (Outpatient Department) operations efficiently. Offer counseling support to patients on various healthcare services offered by the hospital. Ensure smooth flow of communication between patients, doctors, and other hospital staff.
Posted 3 days ago
5.0 - 10.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Daily Operations: Responsible to minimize OPEX Deployment of staffs as per the requirement Setting up operational SOPs for the properties Maintain operational efficiency Coordinating with internal team for doing the property audit whenever there is a new property coming up Coordinate with internal and external team for any escalations. Coordinating with RPM on daily basis for smooth operations Site Visiting on regular basis and site audit Monitoring the daily operations Tracking the Google review Tracking the Cash book & Cash Management Tracking Petty cash Financials: Follow up with finance to make sure payment made to the vendors on time. Preparing income and expenses statement on monthly basis. Submitting the AMC and monthly invoices to finance team on time. Stay Experience: Handling Escalation, complaints of the tenants and come out with best suitable solutions in time. Maintain a positive and productive relationship with tenants and staffs Handing Move out and evictions in best possible way without creating any hassles for tenants. Leadership and Trainers Attitude: Area manager is responsible to ensure the best performance and outcome from Property Manager stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine. Should execute TRAINING session at the property level. Company Policy and Ownership: Area Manager is responsible for managing all aspects of assigned property. He or she is responsible to take ownership and manager all the Physical assets in the property ( What We Look into a person for Area Manager: Hotel Management Graduate Minimum Experience of 5 years in Front Office Good communication and pleasing personality Well versed with Microsoft office Positive attitude: support others, taking ownership and responsibility outside the prescribed points.
Posted 3 days ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 3 days ago
2.0 - 6.0 years
4 - 7 Lacs
Mumbai, Nagpur, Thane
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .
Posted 3 days ago
2.0 - 6.0 years
0 - 0 Lacs
mohali
On-site
Greeting of the day Hii We have openings with leading one of the luxuries real estate industry Designation - Front office associate Experience - 2-6 yrs Salary - 30-35k Location - Mohali Skills - Must have excellent comm. skill, Client handling , guest handling Responsibility/Activity Client Servicing and Client relationship management Guest handling Pleasing personality Executing organizational procedures and systems of the office, including filing, billing, Reporting back to the relevant departments on all administrative/operational matters. Support the Manager to drive client services procedures. Guest welcoming Thanks & Regards Shivani Specialist - Talent Acquisition Intelliworx Consulting Phone: 7888867076 shivaniintelliworx12@gmail.com
Posted 3 days ago
1.0 - 6.0 years
2 - 3 Lacs
Kottayam
Work from Office
Role & responsibilities 1. Perform and maintain daily opening and closing procedures. To welcome & Assist Customer on their arrival in centre. 2. Take down customers details and information. (Forms and official Templates to be filled). Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). 3. Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller. Maintaining walk inn register and admin registers. 4. Preparation of database of Client contacts and updating. Filling papers/bills and important documents. Opening and closing of the clinic operations. Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register 5. Coordinating with different Departments of the companies. Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses). Housekeeping of office. Supervising Office Assistant & House Keeping Staff. 6. Supervise audio/visual equipment and make sure the equipment room are set up appropriately. Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc. 7. Should have all the maintenance staff contact number Organized and in order. Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers. 8. To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval. Maintains confidentiality at all time of the organization fiscal and personnel related inform Skillset : -Candidate must have good presentable personality. -Must have good communication skill. -Friendly attitude will be helpful. -Good analytical skill is essential. -Good interpersonal skills/Soft Skills -Must be flexible with working time. -Candidate must have Good knowledge of computers. -Should Speak English, Malayalam Fluently. -Should be a quick learner. -Multi- tasking ability. -Should possess an attitude to serve and help people. -Customer Service oriented (C.S experience Preferred). -Excellent people skills and ability to interact with a wide range of client, staff and customers. -Having Experience as (GRE) in hospitals and clinics Preferable (H.S) males Preferred Graduation Preferred. Contact:9390144680
Posted 3 days ago
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The guest handling job market in India is thriving with opportunities for individuals who excel in communication, hospitality, and customer service. From hotels and restaurants to event management companies and airlines, there is a constant demand for skilled professionals who can provide exceptional service to guests.
The average salary range for guest handling professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
In the field of guest handling, career progression often involves moving from roles such as Guest Relations Executive to Guest Relations Manager, and eventually to Director of Guest Services. Individuals may also explore opportunities in related fields such as event planning, customer experience management, or hospitality management.
In addition to excellent communication and interpersonal skills, guest handling professionals are often expected to have skills such as problem-solving, conflict resolution, attention to detail, and the ability to work well under pressure. Knowledge of multiple languages can also be beneficial in this role.
As you prepare for interviews in the guest handling industry, remember to showcase your passion for providing exceptional service to guests and your ability to handle challenging situations with grace and professionalism. With the right skills and mindset, you can excel in this rewarding field and make a positive impact on the guest experience. Good luck in your job search!
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