2513 Guest Handling Jobs - Page 3

The Indian Hotels Company Limited is looking for Guest Service Assistant to join our dynamic team and embark on a rewarding career journey Guest Check-In and Check-Out: Greet guests upon arrival and facilitate a smooth check-in process. Provide information about services, facilities, and policies during check-in. Process guest check-outs efficiently, handling payment transactions accurately. Reservation Management: Assist guests in making reservations, both in person and over the phone. Ensure accurate recording of reservation details, special requests, and preferences. Manage room availability and coordinate with other departments to fulfill guest requirements. Customer Service: Address guest inquiries, requests, and concerns in a professional and friendly manner. Anticipate guest needs and proactively offer assistance to enhance their experience. Resolve guest issues promptly, escalating to supervisors or managers when necessary. Communication: Maintain clear communication with other departments to ensure seamless guest services. Relay important information to guests, such as event details, facility changes, or service disruptions. Information Desk: Act as an information resource for guests, providing details about local attractions, transportation, and dining options. Provide maps, brochures, and other materials to assist guests in navigating the area. Security and Compliance: Follow security protocols to ensure the safety and well-being of guests. Verify guest identities and maintain confidentiality of guest information. Ensure compliance with hotel policies and procedures. Administrative Tasks: Maintain accurate records of guest interactions, transactions, and preferences. Handle cash and credit transactions with accuracy and accountability. Assist with administrative tasks, such as answering phones and responding to emails. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Guest Check-In and Check-Out: Greet guests upon arrival and facilitate a smooth check-in process. Provide information about services, facilities, and policies during check-in. Process guest check-outs efficiently, handling payment transactions accurately. Reservation Management: Assist guests in making reservations, both in person and over the phone. Ensure accurate recording of reservation details, special requests, and preferences. Manage room availability and coordinate with other departments to fulfill guest requirements. Customer Service: Address guest inquiries, requests, and concerns in a professional and friendly manner. Anticipate guest needs and proactively offer assistance to enhance their experience. Resolve guest issues promptly, escalating to supervisors or managers when necessary. Communication: Maintain clear communication with other departments to ensure seamless guest services. Relay important information to guests, such as event details, facility changes, or service disruptions. Information Desk: Act as an information resource for guests, providing details about local attractions, transportation, and dining options. Provide maps, brochures, and other materials to assist guests in navigating the area. Security and Compliance: Follow security protocols to ensure the safety and well-being of guests. Verify guest identities and maintain confidentiality of guest information. Ensure compliance with hotel policies and procedures. Administrative Tasks: Maintain accurate records of guest interactions, transactions, and preferences. Handle cash and credit transactions with accuracy and accountability. Assist with administrative tasks, such as answering phones and responding to emails. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Guest Check-In and Check-Out: Greet guests upon arrival and facilitate a smooth check-in process. Provide information about services, facilities, and policies during check-in. Process guest check-outs efficiently, handling payment transactions accurately. Reservation Management: Assist guests in making reservations, both in person and over the phone. Ensure accurate recording of reservation details, special requests, and preferences. Manage room availability and coordinate with other departments to fulfill guest requirements. Customer Service: Address guest inquiries, requests, and concerns in a professional and friendly manner. Anticipate guest needs and proactively offer assistance to enhance their experience. Resolve guest issues promptly, escalating to supervisors or managers when necessary. Communication: Maintain clear communication with other departments to ensure seamless guest services. Relay important information to guests, such as event details, facility changes, or service disruptions. Information Desk: Act as an information resource for guests, providing details about local attractions, transportation, and dining options. Provide maps, brochures, and other materials to assist guests in navigating the area. Security and Compliance: Follow security protocols to ensure the safety and well-being of guests. Verify guest identities and maintain confidentiality of guest information. Ensure compliance with hotel policies and procedures. Administrative Tasks: Maintain accurate records of guest interactions, transactions, and preferences. Handle cash and credit transactions with accuracy and accountability. Assist with administrative tasks, such as answering phones and responding to emails. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist Set up, stock, and maintain work areas Inspect the cleanliness and presentation of all china, glass, and silver prior to use Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.

Fairmont Hotels & Resorts is looking for Guest Service Associate - F&B Service to join our dynamic team and embark on a rewarding career journey Greet and welcome guests to the dining area Take and serve orders accurately and efficiently Ensure guests have a pleasant dining experience Handle guest inquiries and complaints professionally Maintain cleanliness and organization of the dining area Assist in setting up and clearing tables Follow food safety and hygiene standards Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Household Management: Overseeing daily household operations, maintaining cleanliness, and ensuring the property is well-maintained. Staff Supervision: Managing and coordinating other household staff, such as housekeepers and kitchen staff. . Required Candidate profile Service Provision: Providing personalized service to residents or guests, attending to their needs, and anticipating requests. Event & Meal Coordination, Must have a Hotel management degree/Diploma

Responsibilities: * Greet guests, manage front desk operations, handle phone calls, perform reception duties, operate telephones. * Maintain cleanliness, assist with fitness classes, provide exceptional customer service.

Job Title: Front desk Executive Location: Panipat Qualification: (any field) Years of Experience: 0-6 Months Salary Package: 8k - 12k ( negotiable ) Required Skills: Good Communication Skills.Basic computer knowledge. Maintaining and managing databases. Manage front desk activities. Job Responsibility: Managing the reception area and ensuring the office is neat and tidy. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Handle the front desk and maintain visitor records. #FrontDeskExecutive #ReceptionistJob #OfficeSupport #JoinOurTeam #WeAreHiring #AdministrativeAssistant Interested Candidates can call and share their updated resume on WhatsApp:- Ph. No. :- 9996276201 E-mail : recruiter.mavenjobs@gmail.com

Roles and Responsibilities Greet guests upon arrival, welcome them to the restaurant, and show them to their tables. Take orders accurately and efficiently, ensuring that all necessary information is recorded correctly. Manage table service by serving food and beverages promptly, handling guest requests, and maintaining a clean work area. Ensure excellent customer service by being attentive to guests' needs, responding to queries, and resolving any issues promptly. Maintain knowledge of menu items, ingredients, and preparation methods to provide informed recommendations to guests. Desired Candidate Profile 1-6 years of experience as a Steward/Captain/Waiter/Hostess in a similar role (restaurant setting). Strong communication skills for effective interaction with customers. Ability to multitask while maintaining attention to detail. Basic computer literacy for taking orders using POS systems.

Responsibilities: * Manage front desk operations * Ensure exceptional guest service * Oversee front office team * Collaborate with departments for smooth operations * Maintain high standards of hospitality Food allowance Provident fund Health insurance

Lotus Salon is looking for a female receptionist to join our team and manage front-desk operations. The role involves welcoming guests, Proficient in Microsoft Office Suite (Word, Excel, , etc.), and performing basic administrative tasks. Key Responsibilities: Greet and assist visitors warmly, ensuring a pleasant first impression. Answer, screen, and forward incoming phone calls in a professional manner. Maintain a clean and organized reception area with all necessary stationery and materials. Receive, sort, and distribute mail and deliveries. Manage calendars, schedule appointments, and coordinate meetings. Arrange travel accommodations when required. Perform general administrative duties such as filing, photocopying, and maintaining records. Requirements: Minimum qualification: 12th Pass Experience: 02 years as a receptionist or in a similar front-desk role Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) Excellent communication skills (spoken and written) Strong multitasking and time-management abilities Must have a professional appearance and attitude Able to handle responsibilities efficiently under pressure

Medcare Hospitals Medical Centres is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Designation : Team Member - Full Time Department : Food, Beverage & Hospitality Employment Type : Part time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM/ 12th pass WORKING HOURS : 9 Hours SALARY : 16328 net take home CONTACT DETAILS : VICTORIA B - 8867020191 Interested candidates might share their resume at victoria.b@cafecoffeeday.com or please free feel to reach @ 8867020191

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

ONLY MALE CANDIDATES ARE PREFERRED: Roles and Responsibilities Ensure smooth functioning of all facilities at the site. Provide exceptional guest handling and relations services to clients. Handle client queries, concerns, and feedback in a professional manner. Maintain high standards of cleanliness, organization, and presentation throughout the site. Collaborate with other team members to achieve project goals. Desired Candidate Profile Strong communication skills for effective interaction with guests. Ability to work independently with minimal supervision. Proficiency in Guest Handling techniques for providing excellent customer service. Two wheeler Must ***** contact - 7200415779****

Responsibilities: * Greet guests, manage front desk operations, handle guest requests * Maintain office supplies inventory, coordinate administrative tasks

Roles and Responsibilities Greet guests upon arrival, check-in, and handle room assignments. Manage front office operations, including handling guest requests and resolving issues promptly. Ensure accurate registration processes for new guests and maintain confidentiality of sensitive information. Maintain cleanliness and organization of the reception area to create a welcoming atmosphere. Provide exceptional customer service by responding to guest queries and concerns in a timely manner.

Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 13,000 Net Pay CONTACT DETAILS : SABIR KHAN - 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feel to reach @ 9884461721

Responsible for handling calls, visitor & guest management, pantry & courier operations, and day-to-day admin tasks. Includes scheduling, document handling, HR/admin support, office supplies, and coordinating housekeeping & security. Required Candidate profile Good at English communication Preferred experience in a manufacturing company. Perks and benefits Bus Transportation(Fixed Route) Job Security

Job Title: Front Desk Executive Location: Ahemdabad- Gota and Jaipur- Bhankrota Company: Spinny Employment Type: Full-Time Experience Required: 1-3 years Preferred Candidate: Female About Spinny: Spinny is a fast-growing, tech-powered used car platform committed to providing a hassle-free and trustworthy car buying and selling experience. Our team is dynamic, enthusiastic, and passionate about redefining customer experience in the auto industry. Job Overview: We are looking for a smart, presentable, and well-spoken Front Desk Executive to be the face of our office. The ideal candidate will manage the front desk operations efficiently while ensuring a warm and welcoming atmosphere for visitors and customers. Key Responsibilities: - Greet and welcome guests and clients with professionalism and warmth. - Manage incoming calls and route them to appropriate departments. - Handle inquiries in person, via phone, and through emails. - Maintain a clean, organized, and inviting reception area. - Keep track of appointments, walk-ins, and meeting room usage. - Coordinate with internal teams for visitor meetings. - Receive and distribute couriers, documents, and parcels. - Maintain front office supplies and records. - Provide administrative support as needed. Required Skills & Qualifications: - Bachelor's degree or equivalent. - 1-3 years of experience in front office or customer service roles. - Excellent communication and interpersonal skills. - Proficient in MS Office (Word, Excel, Outlook). - Good organizational and multitasking abilities. - Well-groomed, professional appearance. - Fluency in English and Hindi and Regional Language. - Ability to handle confidential information with discretion. Preferred Candidate: - Female candidates preferred for this customer-facing role. - Candidates from hospitality or automobile industry background will be a plus. Working Days: 6 days a week Timings: 10am- 7:30pm

Responsibilities: * Manage guest requests & complaints * Ensure exceptional hospitality standards * Collaborate with team on service improvements * Maintain high levels of customer satisfaction Free meal Cafeteria Food allowance Over time allowance Sales incentives Performance bonus Mobile bill reimbursements Job/soft skill training Capability building program

Greet and welcome visitors with a positive and professional attitude. Answer, screen, and direct incoming phone calls efficiently.Roles and Responsibilities Handling Office work,MIS

What this job involves: Building great impressions and experience Youll be the face of both our client and JLL working within a diverse and inclusive team. Youll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client youll create a welcoming and professional image within your role. As a visitors first point of contact, youll provide top-notch service to everyone visiting reception. Youll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, youll be calm and collected, managing issues and complaints. Keeping a well-oiled workplace As part of the facilities management team, youll help ensure that our clients, vendors, visitors and guests enjoy a safe and positive experience. Youll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices. Your responsibilities will include booking meeting rooms; managing an inventory of supplies; maintaining accurate documentation and processing ad hoc requests. Youll have the opportunity to assist the facilities management team from time to time in an exciting and fast paced environment. Support internal events and client meetings. Being POC for Googlers and cross-functional collaboration with Food, Security and other departments (Audio Video, NetOps, ...) Youll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices. Sound like you To apply, you need to be: Knowledgeable and experienced You should have at least 12 months of relevant experience in a corporate environment reception role. Managing a high volume reception in an MNC environment would be an advantage in this role. Passionate about customers Is customer service second nature to you Are you a team player whos eager to learn with a flexible approach To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis. A positive and strong communicator If youre confident and customer oriented, youll be skilled in interacting with stakeholders across all levels. A great match for this job would be well presented and approachable with superb written and spoken English communication skills. This is required as our clients main spoken language in the office is English.

We are seeking a dynamic and customer-focused Guest Relations Executive to manage client interactions at our real estate office. The ideal candidate will have a minimum of 1 years of experience in guest handling, front office, or client servicing.

Roles and Responsibilities Handling Office work MIS Back Office Computer work 6 Days working Work from Office Timing- 9:00 to 6:00pm.