827 Guest Handling Jobs - Page 4

Express Hotels is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requests

Joys Hotels And Resorts is looking for F&B Service Captain to join our dynamic team and embark on a rewarding career journey F B Captains is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization

Joys Hotels And Resorts is looking for Captain to join our dynamic team and embark on a rewarding career journey Greet customers, seat them, and provide them with menus Take food and beverage orders and ensure accuracy Serve food and beverages to customers and provide exceptional customer service Clean tables and dining areas after customers leave Maintain a clean and organized dining area, including sweeping and mopping floors, wiping down tables and chairs, and keeping condiments and utensils organized Assist kitchen staff with food preparation and plating as needed Answer customer inquiries and complaints, and escalate issues to management as needed Process customer payments and reconcile cash register at the end of each shift Assist in opening and closing duties, including setting up tables and chairs, preparing condiments, and locking up at the end of the day Follow all health and safety regulations and company policies Strong communication and interpersonal skills

Responsibilities: Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests Identify gaps and conduct necessary staff training regularly Ensure adherence to Company SOPs & compliance policies, as applicable Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions Drive guest experience, and handle escalations through stakeholder management Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary Ensure Daybook adoption for operations management Preferred candidate profile Education & experience in hotel management

Ensure exceptional guest service by warmly welcoming visitors, addressing inquiries. Good Communication, presentable, good hold on English. Coordinate with other departments to deliver a seamless and personalized guest experience through their stay.

Responsibilities: * Greet guests, manage front desk operations & maintain guest satisfaction * Coordinate housekeeping services, handle complaints & provide assistance * Schedule appointments, answer phones & direct calls

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Responsibilities: Greet guests, handle requests Maintain cleanliness, provide exceptional service Assist with operations, learn hospitality skills Collaborate with team on guest satisfaction Annual bonus

Roles and Responsibilities Maintain cleanliness and organization of the reception area. Ensure accurate processing of reservations, cancellations, and modifications. Handle incoming calls, respond to queries, and maintain a professional telephone manner. Manage front office operations, including handling guest requests and resolving issues promptly. Greet guests upon arrival, check-in, and provide assistance with luggage. Desired Candidate Profile 1-5 years of experience in hospitality industry (front desk or similar role). Excellent communication skills with strong spoken English proficiency. Proficiency in computer literacy with knowledge of hotel software systems. Ability to work effectively under pressure while maintaining attention to detail.

looking for receptionist with min 1 year of exp in same field , only female preferred if interested contact swathi@brainsnskills.com or 9341818811

Outlet Manager/Front Office/Customer Service/Counter Staff/F&B Service Job Title: Outlet Manager/Ass. Manager Industry: Food & Beverage . Key Responsibilities: 1. Operations Management: Oversee the overall functioning of the food and beverage outlet. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor and maintain the cleanliness and organization of the outlet. 1. Staff Management: Recruit, train, and supervise outlet staff. Schedule shifts and allocate responsibilities to ensure optimal staffing levels. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. 1. Customer Service: Ensure that customers receive high-quality service. Address customer complaints and resolve issues promptly. Train staff on excellent customer service practices. Monitor customer feedback and implement improvements as needed. 1. Sales and Revenue: Set and achieve revenue targets for the outlet. Implement strategies to maximize sales and profitability. Analyze sales data and trends to identify opportunities for growth. Introduce promotions or marketing initiatives to drive sales. 1. Quality Control: Maintain high standards of food and beverage quality. Conduct regular inspections to ensure compliance with quality standards. Address any issues related to product quality promptly. 1. Financial Management: Prepare and manage the outlet budget. Monitor expenses and implement cost-control measures. Generate financial reports and provide regular updates to senior management. 1. Communication: Communicate effectively with staff, management, and suppliers. Participate in regular meetings to discuss performance, goals, and improvements. Keep abreast of industry trends and share relevant information with the team. Qualifications and Skills: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in a supervisory or managerial role in the food and beverage industry. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Knowledge of health and safety regulations. Understanding of food and beverage trends and customer preferences. Ability to work in a fast-paced environment and handle pressure. Job Title: Customer Service Representative - Food & Beverages Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food & Beverages industry. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and beverage products, and exceptional communication skills. Responsibilities: 1. Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide information about food and beverage products, including ingredients, pricing, and availability. Assist customers in placing orders, making recommendations, and resolving any issues or concerns. 1. Order Processing: Accurately process customer orders in a timely manner. Coordinate with internal teams, including the kitchen and delivery personnel, to ensure seamless order fulfillment. Keep customers informed about the status of their orders and any potential delays. 1. Product Knowledge: Stay informed about the menu, including new additions and seasonal offerings. Provide detailed information about ingredients, allergens, and nutritional information to customers. Continuously update product knowledge to better assist customers with their inquiries. 1. Issue Resolution: Address and resolve customer complaints, concerns, and feedback in a professional and positive manner. Collaborate with the quality control team to investigate and resolve product-related issues. 1. Communication: Effectively communicate with cross-functional teams, including kitchen staff, delivery personnel, and management. Keep customers informed about promotions, discounts, and special events. 1. Customer Feedback: Collect and document customer feedback to identify areas for improvement. Share feedback with the management team to enhance overall customer satisfaction. 1. Documentation: Maintain accurate and up-to-date customer records. Generate reports on customer inquiries, orders, and feedback for management review. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service, preferably in the food and beverage industry. Excellent communication and interpersonal skills. Knowledge of food and beverage products, including ingredients and preparation methods. Strong problem-solving abilities and the ability to handle challenging customer situations. Familiarity with order processing systems and customer relationship management (CRM) software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed. Share me your updated resume - hrd8.pawf@gmail.com

Roles and Responsibilities To be the face and first point of contact for our experience Centre. Welcome and assist clients, channel partners, and all guest with warmth & Professionalism. Manage the Front Desk - Attend calls, Handle Inquiries, and maintain visitors records. Maintain Client engagement through a warm and pleasant demeanor. Ensure the Experience Centre's lounge/Reception area is always presentable and inviting. coordinate with the sales and Marketing teams to ensure smooth handover and support during client visits. Manage refreshments and hospitality arrangements with attention to detail. Assist in event coordination, guest walk-throughs, and any promotional activities held at the Experience Centre. Skills Good Communication skills (English & Hindi both) Proficient in computer skills (MS Office) Candidate should be presentable Good coordination skills

DRS International School, Hyderabad is hiring for Front Desk Executive. The candidate will be the first point of contact for parents, and visitors, ensuring a warm and professional welcome and manage day-to-day front office operations. Required Candidate profile 1. Reception and Guest Services 2. Telephone and Communication Management 3. Provide general administrative support, managing office supplies, preparing documents, & assisting with mail distribution.

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy ,presentable, with all necessary stationery and material Required Candidate profile Maintain office security by following safety procedures and controlling access via the reception desk Maintain directors schedule, you need to just make sure that they getting everything they want.

- Greet, welcome guests at the Office - Direct visitors to appropriate person, office - Answer, screen, forward incoming phone calls - Ensure reception area is presentable - Maintain stationery, material stock - Maintain Director's schedule Required Candidate profile - Excellent personality, communication skills. - Good coordination skills - Previous experience of working in Corporate Office handling Reception - Good at basic computer skills like Email. Excel

Job Summary: The Duty Manager at Ode Spa Wellness is responsible for overseeing the daily operations of the spa, ensuring exceptional customer service, smooth workflow, and adherence to company policies. The role requires strong leadership, problem-solving skills, and a customer-centric approach to create a relaxing and welcoming spa experience. Key Responsibilities: 1. Spa Operations Management: Oversee the daily operations of the spa, ensuring smooth functioning of all services. Monitor staff schedules, ensuring proper shift coverage and efficient workflow. Supervise housekeeping, front desk, and therapy teams to maintain hygiene and service standards. Ensure spa equipment, products, and amenities are well-stocked and maintained. Address operational issues promptly and effectively. 2. Guest Experience & Customer Service: Ensure high standards of customer service and guest satisfaction. Handle guest inquiries, complaints, and feedback professionally and promptly. Assist in VIP and special guest handling, ensuring a personalized spa experience. Oversee booking and appointment management to optimize occupancy and minimize wait times. 3. Team Leadership & Staff Management: Lead and motivate the spa team to deliver exceptional service. Conduct training sessions for staff on customer service, product knowledge, and SOPs. Monitor staff performance and provide feedback for improvement. Ensure staff adhere to grooming, uniform, and professional behaviour standards. 4. Sales & Revenue Growth: Promote spa services, treatments, and retail products to enhance sales. Monitor daily sales and revenue targets, implementing strategies to achieve them. Assist in marketing and promotional activities for customer engagement. 5. Health & Safety Compliance: Ensure all safety, hygiene, and sanitation protocols are strictly followed. Conduct regular checks on spa facilities and equipment for compliance. Ensure adherence to local health regulations and company policies. 6. Reporting & Administration: Maintain records of daily sales, guest feedback, inventory, and staff attendance. Prepare shift reports and operational updates for management review. Assist in budgeting and cost control measures for spa efficiency. Requirements: Education & Experience: Bachelor's degree in Hospitality, Business Administration, or a related field preferred. Minimum 3-5 years of experience in spa, hospitality, or wellness industry. Experience in a leadership or supervisory role. Skills & Competencies: Strong leadership and team management abilities. Excellent customer service and problem-solving skills. Good knowledge of spa treatments, wellness services, and retail sales. Proficiency in booking systems and MS Office applications. Ability to multitask and work under pressure.

Sound Knowledge Of English & Gujarati Language Pleasant Personality Powerful Communication Skills Interested Candidate Share Your Updated CV in whatsapp no +91 9724346949

Position Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment.

We are hiring for 5 Star Hotel Jobs in Dubai If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com If you are interested for this profile Call on +91-9240234024 Hot lines number REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com If you are interested for this profile Call on +91-9240234024 Hot lines number Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Website :www.cita.co.in

We are hiring for Luxury 5 Star Hotel Jobs in Dubai (UAE) If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com If you are interested for this profile Call on +91-9240234024 Hot lines number REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com You can also Can Call on +91-9240234024 Hot lines number Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Head Office:-Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 Branch Office:- Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat ( Haryana)- 132103 Website :www.cita.co.in

Key Responsibilities: Greeting and Seating Guests: Hostesses welcome guests as they arrive, make them feel comfortable, and efficiently seat them at appropriate tables. Managing Reservations: They handle reservations, whether made in person, over the phone, or online, and ensure accurate seating arrangements. Providing Information: Hostesses are knowledgeable about the menu, specials, and restaurant details, and can answer guest inquiries. Maintaining a Welcoming Atmosphere: They contribute to a positive and inviting atmosphere by being friendly, professional, and attentive to guests' needs. Assisting with Operations: Hostesses may help with various tasks, such as managing the waitlist, organizing the front-of-house area, and assisting other staff as needed. Managing the Seating Chart: They are responsible for optimizing seating arrangements, considering factors like table availability, guest preferences, and server sections. Addressing Customer Needs: Hostesses handle guest inquiries, resolve issues, and ensure a smooth and enjoyable dining experience. Interested Candidates kindly share their C.V on this mail id :-djchrd6@gmail.com OR WhatsApp:-7563066404 For more details, Call/WhatsApp: 7563066404 Email: djchrd6@gmail.com Note :- It's a Direct Hiring No Charges will be Taken, Selection is done based on your Interview. Regards HR AMISHA Contact - 7563066404

At BetterWay, you ensure top-notch patient experience by guiding, listening, and resolving with empathy. You uphold OPD standards, flag gaps, support teams, embody our brand, and handle escalations smoothly to deliver care that truly heals. Health insurance Provident fund Leave encashment

Handle nightshift sales calls and guest queries; manage OTA availability via channel manager; coordinate with night staff for smooth checkins; draft accurate, professional email proposals Pls Call - Anushka 9310066412 stemford.recruiter6@gmail.com

Provide upscale guest service experiences Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures Promptly address guests’ requests Actively listen to and resolve complaints

Sr. Hotel Manager (Hyderabad location Hotel Experience managers are preferred) A Senior Hotel Manager at a startup needs to be a versatile leader, overseeing all aspects of the hotel's operations, from front desk and housekeeping to marketing and financial management. This role requires a hands-on approach, including staff training, guest satisfaction, and strategic planning to ensure the hotel's success and growth within a competitive market. Core Responsibilities: Operational Management: Oversee daily operations, ensuring smooth functioning of all departments (front desk, housekeeping, maintenance, etc.). Staff Management: Recruit, train, and supervise staff, fostering a positive and productive work environment. Guest Experience: Ensure high levels of guest satisfaction by addressing complaints, monitoring feedback, and implementing improvements. Financial Management: Develop and manage budgets, monitor expenses, and contribute to revenue generation strategies. Marketing and Sales: Implement marketing strategies to attract guests, manage online presence, and drive sales. Strategic Planning: Contribute to the development and implementation of the hotel's strategic goals and business plans. Compliance: Ensure compliance with all relevant regulations, including health and safety, licensing, and legal requirements. Maintenance and Upkeep: Oversee maintenance, repairs, and renovations to maintain the hotel's physical condition. Specific Tasks: Front Desk: Manage reservations, check-ins, check-outs, and guest inquiries. Housekeeping: Ensure cleanliness and hygiene standards are maintained throughout the hotel. Food and Beverage: Oversee restaurant, bar, and catering operations (if applicable). Inventory Management: Manage supplies and inventory to meet operational needs and financial goals. Customer Relationship Management: Build and maintain strong relationships with guests and address any issues or concerns promptly. Vendor Management: Manage relationships with suppliers, contractors, and other external vendors. Performance Monitoring: Track key performance indicators (KPIs) and implement strategies to improve performance. Reporting: Prepare regular reports for ownership or management on hotel performance, occupancy, revenue, and expenses. Key Skills: Leadership: Ability to motivate, mentor, and guide staff. Communication: Excellent verbal and written communication skills. Problem-Solving: Ability to identify and resolve operational issues effectively. Financial Acumen: Understanding of budgeting, forecasting, and financial analysis. Customer Service: Strong focus on providing exceptional guest experiences. Adaptability: Ability to thrive in a fast-paced, dynamic startup environment. Strategic Thinking: Ability to contribute to the development and execution of strategic plans. Sales and Marketing: Knowledge of sales and marketing techniques to drive revenue. Hotel Operations: Understanding of all aspects of hotel operations, from front desk to housekeeping to food and beverage. Compliance: Knowledge of relevant laws and regulations. For a Startup Context: Senior Hotel Manager may also be involved in: Brand Development: Contributing to the development of the hotel's brand identity and marketing materials. Process Improvement: Identifying opportunities to streamline operations and improve efficiency. Cost Optimization: Finding ways to reduce costs and improve profitability. Community Engagement: Building relationships with the local community to support the hotel. Adaptability to Change: Being flexible and willing to adapt to the evolving needs of a startup.