2513 Guest Handling Jobs - Page 7

remote typeOn-site locationsBahadurgarh, HR time typeFull time posted onPosted Today job requisition idREQ421570 Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling. Location On-site Bahadurgarh, HR Scheduled Weekly Hours: 40 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling.

What this job involves: POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIES Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazines Responsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker. Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Service desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Co-ordinate with Facility team for event management Sound like you To apply, you need to be: EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. KEY PERFORMANCE MEASURES See individual Performance Measurement Agreements. Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client)

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

Position: CRE. Business: Property and Asset Management, DLF Valley. Job Overview You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling. Site details: You will be working on a residential site, located at Mohali. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be directly reporting to the Property Manager as per site. On-site Panchkula, HR

Responsibilities: * Greet guests, manage front desk, coordinate office tasks * Handle guest requests, provide exceptional service * Maintain front office operations, ensure guest satisfaction Provident fund Annual bonus Food allowance

Role & responsibilities: Handling the travel claims and reimbursements Vehicle Maintenance Manage the security and housekeeping and track their attendance Handling Mobile bills and other payment related activity Should also perform MIS reports and presentations as and when required. Preferred candidate profile: 2-4 years of experience Sound knowledge in MS- Office is required. Any degree / Diploma is preferred. Should be able to work independently and be more creative in thoughts. Candidates with any additional course related to admin will be given high preference.

Responsibilities: * Manage guest experience * Ensure smooth event operations * Oversee hospitality services * Coordinate in-house events * Handle guest requests

At Roswyn, A Morgans Originals Hotel, our Front Office Managers are the driving force behind exceptional guest experiences. You will lead a team of front office professionals, ensuring smooth daily operations while delivering personalized, memorable service that reflects the Morgans Originals spirit. This role is hands-on, people-focused, and all about balance: keeping an eye on daily operations while maintaining the bigger picture of guest satisfaction and brand excellence. What you ll do. . . Lead the Front Office team by example be visible, approachable, and proactive in guiding and supporting your colleagues. Oversee all front desk operations including check-ins, check-outs, room allocations, and VIP guest handling. Ensure every guest interaction is warm, authentic, and memorable, reflecting the Morgans Originals spirit. Act as the primary point of contact for guest concerns, resolving issues with empathy, efficiency, and creativity. Collaborate closely with F&B, Housekeeping, and other departments to ensure seamless coordination and service delivery. Conduct regular property walkthroughs to ensure guest areas meet operational and brand standards. Monitor guest feedback, escalate trends, and work with the team to continuously elevate the experience. Assist with recruitment, training, coaching, and motivating the Front Office team. Oversee operational reports, handovers, and internal communications, ensuring accuracy and timeliness. Support safety, security, and emergency protocols within the Front Office during shifts.

At Roswyn, A Morgans Originals Hotel, our Duty Managers are more than operational leaders they are the heartbeat of the guest experience. As the Duty Manager , you ll be the go-to person across the hotel, ensuring smooth operations, empowering the team, and making sure every guest leaves with a story worth telling. This role is hands-on, people-focused, and all about balance: one eye on the details of daily operations, and the other on the bigger picture of guest satisfaction and brand standards. What you ll do Act as the Manager on Duty , ensuring seamless operations across all departments while maintaining Roswyn s unique service standards. Lead by example on the floor, being visible, approachable, and proactive in assisting both guests and team members. Be the primary point of contact for guest concerns, resolving issues with empathy, efficiency, and creativity to turn moments of challenge into moments of delight. Support daily front office operations including arrivals, departures, room allocations, and VIP guest handling. Collaborate with F&B, Housekeeping, and other departments to ensure flawless coordination and service delivery. Conduct property walkthroughs, ensuring facilities, public areas, and guest spaces meet both operational and brand standards. Monitor and review guest feedback, escalating trends and working with the team to continually enhance the experience. Assist with training, coaching, and motivating the team, ensuring they are empowered to deliver service that is warm, authentic, and memorable. Oversee safety, security, and emergency protocols during shifts, acting as the key decision-maker in urgent situations. Ensure all operational reports, handovers, and communications are clear, accurate, and timely.

Key Responsibilities: Operational Oversight: Manage the day-to-day activities and workflow of the hospital to ensure efficient operations. Financial Management: Create budgets, manage billing cycles, handle payroll, and oversee expenses and cash flow. Staff Management: Hire, train, and manage various staff members, including nurses, administrative personnel, and support staff, and organize work schedules. Patient Care Coordination: Work with medical staff to develop and implement policies that ensure high-quality, efficient patient care and improve patient satisfaction. Regulatory Compliance: Ensure the hospital adheres to all relevant healthcare laws, regulations, and accreditation standards. Strategic Planning: Contribute to developing and implementing strategic business plans for the hospital's long-term growth and success. Facilities and Resource Management: Oversee facility maintenance, manage supplies and equipment inventory, and ensure the hospital is well-equipped. Communication and Record Keeping: Maintain accurate patient and hospital records, manage information systems, and ensure effective communication between departments, staff, and external parties. Leadership and Training: Provide leadership to staff, implement new programs, and offer training to employees. Preferred candidate profile Looking for Male candidate with 2 to 5 years to experience in hospital industry. Able to manage entire hospital administration, Housekeeping, Vendor management, Insurance department. Open for Liaoning's with certain Govt departments. Open for managing the front office management. Can able to handle Guest relations. Looking for Male candidate only. Interested candidates can mail your CV at Preeti Gupta - preeti.gupta@srms.ac.in or ashishhr@smsims.ac.in

About the Role: We are looking for a dynamic professional who can manage the front office operations efficiently while also working closely with the CFO in an Executive Assistant capacity . This hybrid role requires excellent communication, organizational skills, and the ability to handle multiple responsibilities ranging from front office management to executive support, logistics, bookkeeping, and assistant tasks . Key Responsibilities: Front Office Management Greet and assist visitors, ensuring a professional front-office experience. Manage incoming calls, emails, and correspondence. Maintain office supplies, vendor coordination, and day-to-day administrative tasks. Handle scheduling of meeting rooms and office logistics. Executive Assistant to CFO Provide direct support to the CFO with calendar management, scheduling, and coordination of internal/external meetings. Prepare reports, presentations, and business documentation as required. Maintain confidentiality while handling sensitive financial and business information. Coordinate follow-ups and ensure smooth communication on behalf of the CFO. Logistics & Coordination Assist in planning and coordinating logistics for the Skincare brand, Be Soulfull. Manage expense reports, reimbursements, and basic bookkeeping activities. Support vendor and client coordination, ensuring timely completion of tasks. Provide ad-hoc research, data collection, and report generation. Manage digital tools, online calendars, and basic document organization. Skills & Qualifications Bachelors degree in Business Administration, Commerce, or related field. 24 years of experience in front office management, executive assistance, or similar roles . Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, PowerPoint) and digital collaboration tools. Basic knowledge of bookkeeping/accounting is preferred. Ability to maintain confidentiality, discretion, and professionalism.

Job role: Front Office Assistant Location: Gurugram, On-site, 5 days a week Company Overview: Hi Tours Group, is a diversified travel company with decades of expertise in delivering high-quality, customized travel solutions across B2B and B2C segments. The group includes specialized brands: Hi DMC (Destination Management Company), Hi Tours (leisure, luxury, and cultural travel experiences for individuals), and Hi Offsite (corporate offsites, retreats, and group travel). With strong operational capabilities, regional expertise, and a commitment to service excellence, we are trusted for creating seamless and memorable travel experiences. About the Role: We are looking for a dynamic professional who can manage the front office operations efficiently while also working closely with the CFO in an Executive Assistant capacity . This hybrid role requires excellent communication, organizational skills, and the ability to handle multiple responsibilities ranging from front office management to executive support, logistics, bookkeeping, and assistant tasks . Key Responsibilities: Front Office Management Greet and assist visitors, ensuring a professional front-office experience. Manage incoming calls, emails, and correspondence. Maintain office supplies, vendor coordination, and day-to-day administrative tasks. Handle scheduling of meeting rooms and office logistics. Executive Assistant to CFO Provide direct support to the CFO with calendar management, scheduling, and coordination of internal/external meetings. Prepare reports, presentations, and business documentation as required. Maintain confidentiality while handling sensitive financial and business information. Coordinate follow-ups and ensure smooth communication on behalf of the CFO. Logistics & Coordination Assist in planning and coordinating logistics for the Skincare brand, Be Soulfull. Manage expense reports, reimbursements, and basic bookkeeping activities. Support vendor and client coordination, ensuring timely completion of tasks. Manage digital tools, online calendars, and basic document organization. Skills & Qualifications: Bachelors degree in Business Administration, Commerce, or related field. 2 to 5 years of experience in front office management, executive assistance, or similar roles . Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, PowerPoint) and digital collaboration tools. Basic knowledge of bookkeeping/accounting is preferred. Ability to maintain confidentiality, discretion, and professionalism.

Designation : Cafe Manager / Asst. Cafe Manager Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Experience Required : 2 Years to 8 Years Reporting To : Area Manager / Zonal Business Manager ROLE & RESPONSIBILITIES: Cafe Maintenance Employee Handling Manpower Planning Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com (or) please feel free to reach @ 9884461721

Responsibilities: Greet guests & clients Maintain front desk operations Manage phone calls & messages Coordinate deliveries & mail Assist with event planning

Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 14,000 Net Pay & 14,500 (Candidate from Hotel Management Background) CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feelto reach @ 9884461721 Walk-In Interview : Ashok Towers, 3rd Floor, 45 KB Dasan Road, Seethammal Colony, Teynampet, Chennai - 600018.

Hiring for Receptionist Experience 2 to 5 years Location : Pune Katraj

* Key Responsibilities: 1. Greet and welcome visitors in a courteous and professional manner. 2. Answer and direct phone calls using a multi-line phone system. 3. Manage and schedule appointments and meetings. 4. Handle incoming and outgoing mail and deliveries. 5. Maintain the cleanliness and organization of the reception area. 6. Assist with basic administrative tasks such as filing, photocopying, and data entry. 7. Provide general information to clients and visitors. 8. Coordinate with internal departments as needed. 9. Ensure all visitors sign in and follow security protocols. 10. Manage office supplies and reorder when necessary. * Qualifications : 1. High school diploma or equivalent required; associate degree or administrative training is a plus. 2. Proven work experience as a receptionist, front office representative, or similar role 3. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) 4. Excellent verbal and written communication skills 5. Strong organizational and multitasking abilities 6. Professional appearance and demeanor 7. Ability to remain calm and efficient under pressure.

1.Greeting to the Visitors also receiving the calls & transferring to departments 2.Maintaining the data in excel sheet & should be well groomed Interested can contact on 9913274989 or share CV on shweta.rajput@tradebulls.in Required Candidate profile 1.Good in communication and also presentable 3.Able to handle reception desk also back office

Roles and Responsibilities * Manage front desk operations, including handling phone calls, emails, and messages. * Maintain accurate records of guest interactions and feedback.

Greet patients and visitors courteously and assist them with inquiries, Handle patient registration and collect necessary documents, Manage appointments and schedule consultations.

Urgently require Front Office Executive @ Lower Parel. To greet visitors To handle front office / reception To manage phone calls and correspondence To maintain records and office supplies, coordinating meetings Required Candidate profile Strong interpersonal skills, a pleasant personality Good English Communication Basic Computer knowledge (Word, Excel)

Pebble Street Hospitality - Foo Asian Tapas. Position : Hostess / Guest Relation Executive Reports to : Restaurant Manager Location: Bengaluru Preferred: Female candidates with great communication skills. Job Description : Managing bookings, either in person, over the phone, or online. Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests thats in line with the restaurant or bars image or branding. Providing a point of contact for guest feedback and helping to resolve any guest issues. Providing personalised service and assistance for large parties of guests and VIPs. Ensuring cleanliness and hygiene standards are met in the front of house area. Assisting with the opening and closing of the restaurant Learning the food and beverage menu. Should have good English Communication skills. Best Regards, How to apply: Share your updated resume on WhatsApp +91 9324921116 l sagar@pshpl.com Company Website: www.pebblestreet.in

Looking for Outlet Manager / Assistant Outlet Manager/ Shift Manager Interviews scheduled on- 10th to 12th Sep '2025 ( 10.00 AM - 4.00 PM ) Address: Ground Floor Front Shop No-2, Gole Market, Model Town, Panipat, Haryana 132103 Work Location - Panipat Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc To promote and upsell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene