2513 Guest Handling Jobs - Page 10

* Responsible for the daily operation of the hotel * Oversee housekeeping & maintenance services * Coordinate emergency procedures & staff training * Give full cooperation to any guest requiring assistance with a prompt, caring & helpful attitude. Free meal Provident fund

Attend to walk-in visitors and direct them to the appropriate person Handle calls, emails & inquiries politely Maintain reception & sales office in neat and welcoming condition scheduling site visits, customer meetings Support sales & admin staff

*Job Description: * We are looking for a dynamic and experienced Spa Manager with Prior experience of handling a SPA/Store on to lead our premium spa operations at the Outlet. The ideal candidate is bold, charismatic, and presentable. They should be comfortable approaching travelers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before their flight. *Key Responsibilities: * - Actively engage with airport passengers, inviting them to enjoy spa services. - Promote spa offerings through effective communication and persuasive techniques. - Manage daily operations, ensuring smooth workflow and exceptional customer experiences. - Develop and execute strategies to increase footfall and drive business growth. - Lead and motivate the team to achieve performance targets. - Maintain a professional appearance by adhering to the spas uniform guidelines. - Ensure compliance with all airport and spa policies. - As a responsible for cash, Bills appointments, handling daily operations. Desired Candidate Profile: Prior Spa experience Willing to Travel to HQ for Training for 10-15 Days. Interested Candidates can share your profile to 8712638341

Patient Greeting & Welcome: Provide afriendlyandreassuring welcome to patients and visitors,creating acalming and supportive atmosphereAppointment Coordination: Handle phone and in-person appointment bookings manage schedules across multiple branches

Job Summary: The Guest Relations Executive is the face of the real estate brand and plays a key role in providing a premium visitor and client experience. This includes managing the reception, attending to walk-ins, and ensuring hospitality at the site office or corporate office. Key Responsibilities: Welcome walk-in customers and clients at the front office or site location. Guide visitors to the right department or sales representative. Maintain a professional and welcoming environment in the reception area. Assist with hospitality during client meetings or events. Manage visitor records, feedback forms, and coordinate refreshments. Support the CRM/sales team in administrative tasks when required. Requirements: Graduate in Hospitality, Business Administration, or related field. 3-5 years of front office/customer service experience (real estate preferred). Presentable with excellent interpersonal and communication skills. Fluency in English and local language. Basic computer knowledge. Male Candidates preferred

Pebble Street Hospitality - KOKO Asian Gastropub & Foo Asian Tapas. Position : Hostess / Guest Relation Executive Reports to : Restaurant Manager Location: Ahmedabad Job Description : Managing bookings, either in person, over the phone, or online. Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests thats in line with the restaurant or bars image or branding. Providing a point of contact for guest feedback and helping to resolve any guest issues. Providing personalised service and assistance for large parties of guests and VIPs. Ensuring cleanliness and hygiene standards are met in the front of house area. Assisting with the opening and closing of the restaurant Learning the food and beverage menu. Should have good English Communication skills. Best Regards, HR - Swynyth Contact: +91 9324921116 l swynyth@pshpl.com Website: www.pebblestreet.in

We are looking for a highly skilled and organized Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate should have 0-2 years of experience in the biotechnology, pharmaceutical, or clinical research industry. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Handle billing and invoicing tasks with accuracy and efficiency. Provide excellent customer service to clients and visitors. Maintain accurate records and files. Coordinate with other departments to ensure smooth operations. Develop and implement effective filing systems, both physical and digital. Job Requirements Any graduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with multiple priorities. Strong organizational and time management skills. Proficient in Microsoft Office and other software applications. Ability to maintain confidentiality and handle sensitive information.

Sodexo India (Shared Services Business) is hiring for Front office Executive. Office Location - Goregaon (Nesco) Please find below JD Role Description: Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities: Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders - Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes - Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations - Maintain the confidentiality and security of all data and information relating to the facility - Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate - Minimum 2 years experience in any facility management company or in a hospitality industry. - Excellent knowledge of Word and Excel - Excellent customer service skills - Excellent communication skills - Ability to deal with various types of people

Dear Jobseeker!!! We are hiring for Executive - Guest Relations Department: Guest Relations Job Summary: The Guest Relations is responsible for ensuring a seamless and delightful guest experience throughout the park. The role includes leading guest-facing operations, managing escalations, coordinating across departments, handling group visits from educational institutions and Corporates, managing crowd flow, and contributing to seasonal and special event planning. The position demands proactive leadership, good communication, and the ability to maintain high service standards in a dynamic environment. Key Responsibilities :Guest Experience Management Oversee the entire guest journey from entry to exit, ensuring high levels of satisfaction and service consistency. Address and resolve escalated guest complaints with professionalism and empathy. Analyze guest feedback to drive improvements in service quality. Crowd Flow & Show Timing Coordination Monitor guest entry flow and dynamically adjust show timings (e.g., MI, Wave pool, Rain disco etc) to manage crowd distribution across the park. Coordinate with ride operators/assistants, security, water management, and park scheduling teams to ensure smooth guest flow and minimize congestion within the park Operational Oversight Ensure smooth functioning of guest service points including entry gates, helpdesks, lost & found, and information counters. Maintain SOP adherence, safety standards, and ensure timely reporting of daily operations. Act as the primary point of contact for any guest-related emergencies or incidents. Educational Institution Group Handling Plan entry, briefings, safety instructions, and dedicated assistance for large student groups. Coordinate with Sales, Security, and Operations to ensure hassle-free movement and supervision. VIP & Special Guest Handling Ensure smooth handling and personalized attention for VIPs, corporate groups, and celebrities. Work closely with event management teams to deliver high-quality hospitality for special events or private bookings. Qualifications & Skills: Any degree, Business Administration, or a related field. 2-3 years of experience in guest services, preferably in the amusement, hospitality, or events sector. Strong organizational skills with the ability to manage multiple responsibilities and adapt in high-pressure environments. Working Conditions: Full-time, on-ground presence required during operational hours. Must be available on weekends, holidays, and during peak/festival seasons. Will be required to manage and respond during emergency situations or high guest flow days. Interested candidate can drop resume at priyanka@wonderla.com or contact - 9148591006(Priyanka)

Role & responsibilities Manage front desk operations, ensuring smooth visitor interactions. Coordinate travel and accommodation for employees. Oversee inventory management to maintain office supplies efficiently. Support administrative expenses and cash flow management. Maintain and analyze MIS reports for effective decision-making. Assist the HOD with scheduling and administrative tasks. Handle administrative procurement and vendor coordination. Preferred candidate profile Good years of Admin experience, with a strong understanding of Administrative task and front desk management. Good English communication and problem-solving skills.

Client Experience & Relationship Management Serve as the main point of contact for clients, ensuring a personalized, respectful, and discreet experience. Build strong relationships with clients to enhance loyalty and satisfaction. Manage appointment scheduling, service coordination, and end-to-end journey of clientsfrom registration to report delivery and post-consultation follow-ups. Address and resolve client concerns promptly and professionally. Centre Operations & Service Coordination Oversee daily operations of the centre ensuring smooth delivery of services. Coordinate with internal teams to ensure timely and efficient service delivery. Monitor and maintain hygiene, ambience, and hospitality standards. People & Team Management Lead a small team of front office and support staff. Train and mentor staff on soft skills, customer etiquette, and service standards. Quality & Compliance Ensure all services are provided in compliance with medical, quality, and safety standards. Handle client documentation and consent processes with confidentiality and accuracy. Reporting & Feedback Track daily centre performance, client feedback, and service turnaround times. Prepare reports on client visits, satisfaction scores, and operational efficiency. Suggest and implement service improvements based on client insights.

Job Description The front desk executive will be responsible for efficiently and effectively dealing with all front desk activity at IIHS, including the handling of visitors, phone calls and courier packages. This is a contractual position for an initial term of 11 months, renewable on mutual consent, with the potential to turn into a regular position over time. Activities and Tasks Responsibilities would include, but not be limited to, the following: Greeting visitors and ensuring that they have a pleasant and comfortable experience in the reception area; Receiving phone calls and maintaining proper records for all incoming and outgoing call traffic; Staying updated on all Institutional activities and programs, as needed to handle queries and respond effectively at the front desk; Providing support during events and senior delegate visits; Handling all courier and postal related queries, managing the concerned vendors, and submitting the invoices on time to the billing desk; Conducting facility rounds” to assess the status of housekeeping activities and the alertness of security staff; Ensuring the seamless procurement of printed materials for IIHS projects and initiatives, and vendor management of printing material suppliers; this includes the processing of vendor invoices and ensuring timely payment; Joining the location Admin manager during daily briefing of the support staff; Maintaining MIS on any Administrative processes as assigned by the Supervisor; providing timely updates and maintaining proper periodicity of reporting; Checking the correctness of all security registers being maintained at the site; Taking up any additional responsibility that the Supervisor may set from time to time; Providing support to other IIHS activities including academics, research, training, practice, operations and others; Participating in all activities of Institution-Building at IIHS; carrying out tasks as assigned by IIHS; and travelling on IIHS work within or outside the country as and when needed. Structure and Reporting The front desk executive will be an External Consultant coordinating with the Manager – Administration at IIHS and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and students. Person Specification The ideal candidate should have: A Bachelor’s degree in any discipline with 3-5 years of relevant work experience; A proven track record in seamlessly handling front desk activities including call receiving and tracking; A pleasing personality with the ability to handle pressure gracefully; The ability to maintain MIS on key administrative processes, with competency in MS excel; Experience in handling Housekeeping and Security staff, including their schedules and day to day work; Confidence as a speaker and alertness as a listener; Punctuality and meticulousness in all aspects of their work; Ease of communicating in and comprehending English, Hindi and Kannada. This is a contractual engagement for an initial term of 11 months, renewable on mutual consent. This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location This position is based in Bengaluru and may entail travel to other locations in India. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. Contact Please write to us at hr@iihs.co.in if you need any clarifications while filling the online application form.

Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Handle guest complaints and feedback in a professional manner. Manage front office operations, including handling cash transactions and maintaining accurate records. Ensure efficient telephone handling and communication with guests via phone calls. Provide exceptional customer service to ensure guest satisfaction. 1. Guest Services: Ensure all guest needs are met in a timely and professional manner. Handle guest inquiries, complaints, and requests with a high level of customer service and satisfaction. Maintain a presence in the lobby to ensure guest concerns are addressed promptly. Provide personalized assistance for VIP guests and high-profile clientele. Monitor guest feedback, address any issues that arise, and implement corrective actions when necessary. 2. Staff Supervision: Supervise front office staff, including receptionists, concierge, bellboys, and other related roles during shifts. Assign tasks and responsibilities to ensure smooth operations. Provide coaching, training, and development to front office employees to improve their skills and performance. Monitor employee performance, provide feedback, and resolve any conflicts or issues. Ensure staff adheres to hotel policies and service standards. 3. Operational Management: Ensure smooth check-in and check-out processes for all guests. Oversee room assignments, ensure room availability, and handle any issues related to room status. Coordinate with housekeeping and maintenance departments to address any immediate guest requirements or issues. Monitor hotel occupancy levels and manage room rates in accordance with hotel policies. Handle billing, payments, and cash handling with accuracy and accountability. 4. Security and Safety: Ensure that the hotel complies with all safety and security regulations. Address any emergency situations such as medical incidents, fire alarms, or security breaches. Conduct regular inspections of the front office and public areas to ensure cleanliness, safety, and compliance with standards. 5. Communication: Maintain open lines of communication with other hotel departments to ensure that guest needs are met efficiently. Report any issues or concerns to the General Manager or Assistant Manager on duty. Prepare and present shift reports detailing guest feedback, operational issues, and staff performance. Ensure effective handover of shift responsibilities and updates for the incoming team. 6. Administrative Duties: Review and approve guest reservations, cancellations, and special requests. Ensure compliance with all hotel policies and procedures. Maintain up-to-date knowledge of hotel services, pricing, and local attractions. Ensure proper documentation and reporting of guest incidents or complaints for future reference.

Key Responsibilities Weightage Development Design, develop and improvise on the BI data mart to facilitate fast and high-end reporting & analytics Implement Subject area mart and operational data store Work on environment of SSRS, Oracle SQL, SSIS Enabling data integrity, collation & reporting standards Develop SSRS reports, Oracle Sql query etc Testing and recon of reports/Dashboards Support Role involves maintaining and supporting data warehousing and business intelligence systems to ensure that they run smoothly Role involves monitoring, troubleshooting, and optimizing data pipelines, ETL processes, and business intelligence tools. Responsible for broadcasting MIS at defined frequency Perform BAU activities pertaining to ensure that all daily reports those are broadcasted Incident Management, Troubleshooting are part of the support role Performance Optimization Perform routine checks to improve performance and efficiency of data systems, including query optimization, database indexing, and resource allocation, Query fine tuning, AWR report reading and applying necessary solution to the problem Work closely with MIS manager to implement and maintain the models spanning the entire gamut of business namely Sales/Ops/Fin Documentation of Data dictionary, ETL artefact 30 % 70 % TOTAL 100%

Skills:- - Must have relevant experience with Excellent Communication -Language proficiency - English, Hindi and Marathi Key Roles Greeting Guests: Welcome guests warmly, assist with check-in and check-out, and ensure a smooth arrival and departure process. Managing Visitor Logs: Maintain accurate records of guest arrivals, room allocations, and contact information for security and service purposes. Handling Inquiries and Requests: Respond to guest questions about services, amenities, and local area, and address special requests efficiently. Coordinating with various Departments Resolving Complaints: Address and resolve guest concerns promptly, escalating unresolved issues to senior management when required. Maintaining Professional Appearance

Office Assistant and sales management Required Candidate profile Should have the best skills of marketing and communication Perks and benefits Everything will be communicated one to one

Responsibilities: Manage front desk operations Ensure guest satisfaction Oversee staff performance Maintain high standards of service excellence Coordinate housekeeping services Free meal Flexi working

Responsibilities: * Greet guests, handle requests & manage front desk operations * Maintain office supplies inventory & order replacements as needed * Coordinate meetings, schedule appointments & prepare materials

Position Summary The Receptionist serves as the first point of contact for employees, visitors, and vendors at client's facility. This role creates an exceptional first impression by providing professional front-of-house services while supporting overall workplace operations. The individual will be stationed at the reception counter, ensuring a welcoming and secure environment, managing visitor check-ins, handling incoming calls, assisting with basic mail services, and providing support for workplace events. Key Responsibilities Reception Duties: Greet and welcome visitors, employees, and vendors in a friendly, professional manner. Manage visitor registration using visitor management systems, issue badges, and maintain accurate logs. Notify employees of visitor arrivals and coordinate escort arrangements when necessary. Answer, screen, and direct incoming calls through the reception console. Provide basic information regarding building services, amenities, and local details. Maintain a clean, organized, and professional reception area. Ensure the reception area is stocked with necessary supplies and company collateral. Support workplace security by monitoring visitor access and adherence to procedures. Assist with workplace event registration and front-of-house support. Stay updated on emergency procedures and assist in evacuations when needed. Mail Services: Receive and sort incoming mail and packages, ensuring accurate distribution to recipients. Process outgoing mail, including applying postage and coordinating with carriers. Track deliveries and notify employees of arrivals. Maintain a clean and organized mail processing area. Assist with handling special deliveries, including confidential materials. Event Support: Coordinate with event organizers to ensure smooth planning and execution of workplace events. Assist with event setup, including arranging the space, coordinating with caterers, and ensuring all necessary supplies and equipment are available. Provide on-site assistance during events to ensure everything runs according to plan. Help manage attendee registration and assist with any special requests during the event.

To attend incoming Call and transfering the call to Respective Dept.Company Stationary stock maintenance, handling courier inward & outward registers. To book Train & Air Tickets. To assist Admin Manager. To receive visitors in a pleasing manner.

Front Desk Executive Location: Mohali Qualification: Graduate Experience: 6 months exp in front desk Salary: 20,000- 30,000/- (Depending on interview) Requirements: Good personality & Excellent communication skills Immediate Joiners required. Required Candidate profile Role: Handle front desk operations Greet & assist visitors Manage calls & inquiries Apply Now! 7696495267 hr.skyway603@gmail.com

About Fitelo Fitelo is one of India's fastest-growing health-tech startups, revolutionizing how people approach weight loss and wellness. With a strong presence across India and globally, we help thousands achieve their health goals through personalized, AI-powered diet and lifestyle plans. Our team thrives on innovation, empathy, and a strong sense of purpose if you're ready to make an impact, join us! About the role: As the Front Desk (Administrative Executive) at Fitelo, you will be the first point of contact for visitors, clients, and employees at our Gurgaon office. This role demands a professional and approachable demeanor, along with excellent organizational and multitasking abilities. You will play a key role in ensuring our office operations run smoothly and efficiently while creating a warm and welcoming environment. Specifically this role will involve: Managing front desk responsibilities including greeting visitors, managing calls, and handling inquiries in a professional and courteous manner Coordinating with internal teams for office management tasks Ensuring cleanliness, maintenance, and smooth day-to-day functioning of the office Managing incoming and outgoing couriers and documents Handling administrative tasks like scheduling meetings, managing calendars, and booking travel when required Maintaining inventory of office supplies and placing orders as needed Supporting the HR/Admin team with event coordination and logistics Keeping visitor records and ensuring front office protocols are followed Ideal candidate will have: Proven experience of 1-2 years in a similar Front Desk/Admin Executive role Strong communication skills both verbal and written Pleasing personality with a customer-service mindset Basic knowledge of MS Office (Word, Excel, Outlook) Good organizational and time management skills Ability to multitask and stay calm under pressure Qualifications: Bachelors degree in any discipline (preferred: Business Administration, Hospitality, or related field) Certification in Office Management or Administrative Assistance will be an added advantage

To receive Guests,Give them Guidance,Receiving Calls, Making upto date Data,Making calls and coordination with different departments Required Candidate profile Excellent personality with excellent communication skills. You should be tech savy , candidates from hospitality or aviation sector prefered

Responsibilities: * Greet guests, manage front desk operations & communicate effectively * Maintain guest database, process requests & handle complaints * Manage phone calls, direct messages & respond promptly Health insurance

Front desk management and office administration .