2513 Guest Handling Jobs - Page 12

Job Title: Guest Relation Manager Location: Noida, India Experience Required: 3 Years to 5 years (Hospitality or Aviation Background Preferred) Company: Steadfast Medishield Pvt Ltd About Steadfast Steadfast is the pharmaceutical and healthcare division of the Steadfast Group, focused on developing high-quality, science-backed pharmaceutical formulations and therapeutic supplements. With a strong foundation in innovation, compliance, and patient well-being, the company is committed to delivering effective, safe, and accessible healthcare solutions that meet national and global standards. Role Overview We are looking for a polished and people-oriented Guest Relation Manager to be the first point of contact at our Noida headquarters. This role is ideal for professionals from the hospitality or aviation industry, who are passionate about creating exceptional guest experiences. Youll be responsible for hosting and managing visitors, clients, partners, and VIP guestsensuring that every interaction reflects our premium brand image. Key Responsibilities Welcome and host visitors, clients, and partners with warmth and professionalism Ensure a high-quality experience for all guests from entry to exit Coordinate with internal departments to prepare for meetings or guest visits Maintain a clean, well-managed reception and waiting area Handle calls, appointments, courier dispatch, and front desk operations Keep accurate visitor logs and ID protocols Anticipate guest needs and manage any issues with discretion and care Support administrative coordination related to guest visits or events Requirements 3 to 5 years of experience in guest relations, front office, or hospitality/ customer-facing roles Preferred background: High-end hospitality (hotels, resorts) or aviation (cabin crew, ground staff) Strong interpersonal and communication skills in English and Hindi Professional appearance and excellent etiquette Tech friendly- able to manage emails, calendars, and basic office tools Comfortable with flexible work timings. Based in or open to relocating to Noida Graduate in Hospitality, Communications, or a related field preferred Why Join Steadfast? Be the face of a fast-growing, premium wellness brand High-visibility role with direct interaction with senior leadership and guests Vibrant and professional workplace environment Potential for long-term career growth in administration or customer experience

Job Title: Guest Relation Manager Location: Noida, India Experience Required: 3 Years to 5 years (Hospitality or Aviation Background Preferred) Company: Steadfast Medishield Pvt Ltd About Steadfast Steadfast is the pharmaceutical and healthcare division of the Steadfast Group, focused on developing high-quality, science-backed pharmaceutical formulations and therapeutic supplements. With a strong foundation in innovation, compliance, and patient well-being, the company is committed to delivering effective, safe, and accessible healthcare solutions that meet national and global standards. Role Overview We are looking for a polished and people-oriented Guest Relation Manager to be the first point of contact at our Noida headquarters. This role is ideal for professionals from the hospitality or aviation industry, who are passionate about creating exceptional guest experiences. Youll be responsible for hosting and managing visitors, clients, partners, and VIP guestsensuring that every interaction reflects our premium brand image. Key Responsibilities Welcome and host visitors, clients, and partners with warmth and professionalism Ensure a high-quality experience for all guests from entry to exit Coordinate with internal departments to prepare for meetings or guest visits Maintain a clean, well-managed reception and waiting area Handle calls, appointments, courier dispatch, and front desk operations Keep accurate visitor logs and ID protocols Anticipate guest needs and manage any issues with discretion and care Support administrative coordination related to guest visits or events Requirements 3 to 5 years of experience in guest relations, front office, or hospitality/ customer-facing roles Preferred background: High-end hospitality (hotels, resorts) or aviation (cabin crew, ground staff) Strong interpersonal and communication skills in English and Hindi Professional appearance and excellent etiquette Tech friendly- able to manage emails, calendars, and basic office tools Comfortable with flexible work timings. Based in or open to relocating to Noida Graduate in Hospitality, Communications, or a related field preferred Why Join Steadfast? Be the face of a fast-growing, premium wellness brand High-visibility role with direct interaction with senior leadership and guests Vibrant and professional workplace environment Potential for long-term career growth in administration or customer experience

Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards. Answer questions on menu selections. Check in with guests to ensure satisfaction Ensure adherence to quality expectation and standards

Efficient knowledge and handling of EPABX and transferring calls Knowledge of connecting Conference Calls Keeping a track of all Client meetings Ensuring the completion of medical stock for First Aid Handle Conference room bookings Required Candidate profile 4+ years of experience as Front Office Executive,front office admin with EPABX handling Excellent communication skills Good knowledge of MS Office 5 Days - 10.00 AM to 7.00 PM

Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Handle guest requests, complaints, and feedback in a professional manner. Manage front office operations including handling cash transactions accurately. Maintain accurate records of guest interactions using computer systems. Ensure efficient communication with other departments to resolve issues promptly. Desired Candidate Profile 1-3 years of experience in hospitality industry (front office management). BHM degree from a recognized institution (any specialization). Excellent English language skills for effective guest interaction.

Assist the Room Division Manager to plan and execute all activities for the smooth functioning of the Front Office department. To address problems, conflicts and emergencies at the work place. Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction. Qualification in the related discipline. Minimum of 2 year s experience in a same role within the Hospitality Industry. Ability to enhance organizational performance.

Fairmont Hotels Resorts is looking for Guest Relation Executive to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

We are looking for a smart professional and presentable Receptionist to manage our front desk and handle a variety of administrative and customer service tasks.The ideal candidate should have excellent communication skills and a pleasant personality.

Roles and Responsibilities Manage front desk operations, including handling guest requests and resolving issues promptly. Maintain accurate records of guest interactions, transactions, and feedback. Desired Candidate Profile 3-6 years of experience in hospitality industry with focus on front office management. Excellent communication skills for effective guest handling and relationship building. Ability to work independently with minimal supervision while maintaining high levels of productivity.

Responsibilities: * Greet guests, process check-ins/outs, manage phone calls * Maintain front desk operations, handle guest requests * Coordinate housekeeping services, assist with appointments

Roles and Responsibilities Ensure seamless coordination between guests, doctors, nurses, and other hospital staff to provide exceptional patient care services. Handle guest complaints and feedback in a professional manner to resolve issues promptly. Manage front office operations efficiently, including handling patient registration, billing, and scheduling appointments. Provide excellent customer service by responding to guest queries and resolving concerns in a timely fashion. Maintain accurate records of patient interactions and updates for smooth communication among team members. Desired Candidate Profile 2-5 years of experience as a Guest Relations Executive or similar role in a healthcare setting (OPD/Hospital). Strong knowledge of GRE (Guest Relationship Executives) principles and practices. Excellent communication skills with ability to handle sensitive situations professionally. Proficiency in front office executive activities such as registration, billing, and scheduling appointments.

Job Title: Guest Service Associate F&B Service Department: Food & Beverage Service Location: Gurugram Job Description: We are looking for an enthusiastic and service-oriented Guest Service Associate to join our Food & Beverage team. The ideal candidate will be responsible for delivering excellent guest service, ensuring smooth restaurant/banquet operations, and maintaining high standards of food and beverage service. Key Responsibilities: Welcome guests warmly and assist them with seating. Take food & beverage orders accurately and efficiently. Serve food and beverages as per service standards. Upsell menu items through suggestive selling techniques. Handle guest queries, feedback, and complaints professionally. Maintain cleanliness, hygiene, and table setup in the service area. Coordinate with kitchen and bar staff to ensure timely service. Process billing and handle POS systems. Assist in banquet events, room service, and other F&B operations as required. Follow safety, hygiene, and grooming standards at all times. Key Skills: Guest Service & Customer Handling Food & Beverage Service Operations Order Taking & Serving Upselling & Suggestive Selling Banquet & Restaurant Service POS Handling & Billing Teamwork & Communication Complaint Handling & Problem Solving Qualifications & Experience: Minimum 6 months to 2 years of experience in F&B Service (hotel/restaurant/banquet). Diploma/Degree in Hotel Management preferred. Freshers with strong communication skills and passion for hospitality may also apply.

Roles and Responsibilities Ensure smooth functioning of all F&B outlets, including beverage services, banquets, room service, and other events. Handle guest complaints and feedback to improve overall customer satisfaction. Manage inventory levels to minimize wastage and optimize stockroom organization. Supervise team members to maintain high standards of hygiene and cleanliness throughout the hotel. Plan menus according to seasonal trends and dietary requirements. Excellent communication skills for effective guest handling and complaint resolution.

We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate should have 0-2 years of experience in the field. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Handle patient inquiries and provide excellent customer service. Coordinate with medical staff to ensure smooth patient flow. Maintain accurate records and reports. Ensure compliance with company policies and procedures. Develop and implement effective filing systems, both physical and digital. Job Requirements Any Graduate or Postgraduate degree. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Proficient in Microsoft Office and other software applications. Strong problem-solving and analytical skills. Ability to maintain confidentiality and handle sensitive information.

We are looking for a highly skilled and organized Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate should have 0-2 years of experience in the biotechnology, pharmaceutical, or clinical research industry. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Handle billing and invoicing tasks with accuracy and efficiency. Provide excellent customer service to clients and visitors. Maintain accurate records and files. Coordinate with other departments to ensure smooth operations. Develop and implement effective filing systems, both physical and digital. Job Requirements Any graduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with multiple priorities. Strong organizational and time management skills. Proficient in Microsoft Office and other software applications. Ability to maintain confidentiality and handle sensitive information.

We are looking for a highly skilled and organized Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate should have 0-2 years of experience in the biotechnology, pharmaceutical, or clinical research industry. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Handle billing and invoicing tasks with accuracy and efficiency. Provide excellent customer service to clients and visitors. Maintain accurate records and files. Coordinate with other departments to ensure smooth operations. Develop and implement effective filing systems, both physical and digital. Job Requirements Any graduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with multiple priorities. Strong organizational and time management skills. Proficient in Microsoft Office and other software applications. Ability to maintain confidentiality and handle sensitive information.

Assist customer in store on ther queries Engage customer in product experience Handle walk in customers to explain brand and product work along with sales team to close sales Elevating Customer Exp Maintain Client Database Post-Visit Follow-Up Required Candidate profile Male / Female BHM preferred GR exp mandatory Excellent comm skills and presentation Profient in computers 6 days working 10 am - 7 PM Rotational off

* Greet and welcome visitors, parents, and students in a polite and professional manner. * Answer, screen, and direct incoming calls/emails efficiently. * Maintain visitor records and ensure smooth check-in/out processes. * Handle inquiries related to admissions, school information, and direct queries to the concerned department. * Coordinate with internal teams for appointments, meetings, and events. * Manage front office supplies, stationery, and ensure the reception area is presentable at all times. * Assist the HR/Admin team with basic clerical duties like data entry, filing, and documentation. * Support in organizing school events and parent meetings as required. If interested share your resume on jeenu.a@genxhire.in or at 8169310357.

Wl handle front office of a luxury store, handle incoming / outgoing calls. Assist walk in customers with queries, and a walk through. Assign sales representatve to the customer. Assist sales staff in quotes & Catalogs. Handle store operations & mgmt Required Candidate profile Female Presentable excellent communication skill & computer skills Handle Guest Relation & Front Office operations Luxury Retail Store 6 days working, rotational off 10 am to 7 PM

Position Summary: We are seeking a Guest Relationship Officer to join our gaming zone team. The ideal candidate will have excellent communication skills, strong customer service skills, and a passion for gaming. The candidate should also possess the following qualities: KRA: Greet customers at the cash counter and process their transactions accurately and efficiently. Assist customers with their inquiries in a friendly and professional manner. Maximize sales opportunities by upselling gaming packages. Address customer complaints promptly and effectively with the goal of resolving the issue to the customer's satisfaction. Maintain accurate cash registers and accounting records. Ensure that all transactions are processed in compliance with company policies and procedures. Provide a welcoming and pleasant environment for customers. Maintain a neat and professional appearance at all times while representing the gaming zone. REQUIREMENT: Minimum of 12th pass, priority to graduate Can read English, and basic level speaking 1 year of experience as cashiering for any point of sale (POS) Person with aviation, hospitality, luxury retail or service industry background preferred Expert in sales Excellent Customer service & Complaint Handling Skills Presentable communication skills Grooming

F&B Captain Centro Hotels Location: Pune, India About Us: Centro Hotels, part of SARC Hospitality, offers guests unique, thoughtful hospitality experiences with a focus on sustainability and innovation. With operations like Chirp Caf , In-Room Dining (IRD) , Bloom Event Space , and Outdoor Catering , we are dedicated to delivering exceptional service and memorable experiences. We are seeking a skilled and personable F&B Captain to oversee service within these venues, ensuring that guests receive top-quality service and attention. Job Overview: The F&B Captain will be responsible for managing a designated section of Chirp Caf , In-Room Dining (IRD) , Bloom Events , and Outdoor Catering . They will ensure smooth operations by taking orders, expediting food, overseeing service, and providing an excellent guest experience. The F&B Captain will also assist in delighting guests with personalized touches, resolving issues at their level, and escalating concerns to the Assistant Restaurant Manager or Restaurant Manager when necessary. This role is key to ensuring high guest satisfaction and smooth service delivery. Key Responsibilities: Guest Service & Order Management: Section Oversight: Manage a designated section within Chirp Caf or event space, ensuring that guests in this area receive prompt and attentive service. Order Taking: Greet guests, take food and beverage orders accurately, and relay them to the kitchen or bar. Expediting Service: Coordinate with the kitchen and bar to ensure timely service of food and beverages, expediting orders as necessary. Upselling & Suggestions: Provide guests with recommendations on dishes and drinks, upselling where appropriate, and suggesting new or popular items. Special Requests: Handle special requests from guests, such as dietary restrictions or customized dishes, ensuring that the kitchen is informed. Guest Engagement & Experience: Delightful Service: Take the lead in creating memorable experiences for guests, including celebrating special occasions like birthdays and anniversaries, and arranging special surprises for children or elderly guests. Guest Feedback: Engage with guests to receive feedback on their experience, address concerns, and ensure they leave happy. Complaint Resolution: Resolve guest complaints at your level, escalating any unresolved issues to the Assistant Restaurant Manager or Restaurant Manager as necessary. In-Room Dining (IRD): Order Management: Manage in-room dining requests, ensuring orders are delivered promptly and accurately to guest rooms. Guest Interaction: Engage with guests when delivering IRD orders, ensuring they have everything they need and providing a high level of personalized service. Bloom Events & Outdoor Catering: Event Support: Assist with food and beverage service during events at Bloom and outdoor catering functions, ensuring seamless coordination with event staff. Event Section Management: Oversee your assigned section during events, ensuring smooth service delivery, guest satisfaction, and timely coordination with the kitchen. Billing & Payment: Billing Management: Generate bills for guests, ensuring accuracy, and present them in a timely manner at the end of the meal or event. Payment Processing: Handle cash, credit, or digital payments efficiently, and ensure all financial transactions are processed securely. Team Collaboration & Reporting: Collaboration: Work closely with other captains, service staff, and the kitchen team to maintain smooth service and open communication. Reporting: Report any major guest feedback, complaints, or operational issues to the Assistant Restaurant Manager or Restaurant Manager. Qualifications: Diploma or degree in Hospitality Management or a related field. Proven experience as an F&B Captain, Head Waiter, or in a similar role within a restaurant, hotel, or event space. Strong communication and interpersonal skills, with a focus on guest service. Ability to multitask and manage a section efficiently during peak hours and busy events. Proficiency in managing orders, expediting service, and processing payments. Experience with in-room dining services and event catering is a plus. Knowledge of food safety, health, and hygiene regulations. Flexibility to work evenings, weekends, and holidays based on operational needs. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development within SARC Hospitality. A dynamic and supportive work environment. Employee discounts on dining and events at Chirp Caf, Bloom Event Space, and Centro Hotels. The chance to be part of a team that is dedicated to setting new standards in hospitality in India.

Role & responsibilities Customer Service Greet customers in a friendly and professional manner. Take accurate food and beverage orders at the counter or drive-thru. Ensure prompt service and resolve customer queries politely. Food Preparation & Quality Prepare and assemble food items following Burger King standards and food safety guidelines. Ensure portion control and product consistency. Maintain stock levels at workstations. Operations & Cleanliness Follow operational procedures for opening, running, and closing shifts. Keep work areas, kitchen, and dining area clean and hygienic. Adhere to health, safety, and sanitation regulations. Teamwork & Support Work collaboratively with team members to meet store goals. Support training of new team members as directed. Assist in inventory management and restocking supplies. Preferred candidate profile Good communication and interpersonal skills. Ability to work in a fast-paced environment. Basic understanding of food safety & hygiene. Team player with a positive attitude. Flexibility to work in shifts, weekends, and holidays.

Greeting and Seating Guests: Welcoming customers, escorting them to their tables, and providing menus. Taking Orders: Answering questions about the menu, offering recommendations, and accurately recording food and drink orders. Serving Food and Drinks: Delivering orders to the correct tables, ensuring accuracy and promptness. Providing Excellent Customer Service: Checking on guests during their meal, addressing any concerns or requests, and ensuring overall satisfaction. Handling Payments: Presenting bills, processing payments, and providing accurate change. Maintaining Dining Area: Setting and clearing tables, ensuring a clean and organized dining space.

Receptionist / Front Desk Executive Location: Kandivali, Mumbai | Division: Corporate | Department: Administration Experience: 0 to 05 years Responsibilities: Manage front office & reception duties Handle calls, correspondence & visitor management Support HR & Accounts in admin tasks Maintain stock registers (stationery, first aid, etc.) Requirements: Female Strong communication & interpersonal skills Proficient in MS Office, internet & emails Knowledge of EPABX (training can be provided) Industry Preference: Hotel / Aviation / Manufacturing

Responsibilities: * Greet guests & manage front desk operations * Maintain office supplies inventory * Schedule appointments & meetings * Manage phone calls & messages * Coordinate housekeeping services Provident fund