Job Description: We are seeking a dynamic and experienced Bar Manager to oversee the daily operations of our bar and beverage service within our luxury resort/hotel. The ideal candidate will have a strong background in hospitality , particularly in high-end resort or hotel environments , and a proven ability to deliver exceptional guest experiences, manage teams, and drive beverage revenue. Key Responsibility: Oversee all bar operations including staffing, service, inventory, and customer satisfaction. Lead, train, and supervise bartenders and bar service staff to uphold brand standards and service excellence. Ensure compliance with health, safety, and hygiene regulations. Develop innovative beverage menus, including cocktails and wine lists, aligned with current trends and guest preferences. Manage inventory, order supplies, and maintain optimal stock levels while minimizing waste and shrinkage. Collaborate with the F&B team to plan and execute events, promotions, and themed nights. Maintain accurate financial records including cost control, pricing strategies, and revenue analysis. Address guest concerns and feedback promptly to ensure satisfaction and loyalty. Monitor staff performance and provide coaching or corrective action as needed.
Job Description: We are seeking an experienced and dynamic Sales Manager to drive business growth through corporate, leisure, and group sales in a competitive hospitality environment. The role requires proactive market engagement, client relationship management, and a strong understanding of revenue generation in the hotel industry. Sales & Business Development Identify and develop new business opportunities across corporate, MICE, leisure, and travel trade segments. Achieve monthly, quarterly, and annual room and banquet sales targets. Conduct regular market research and competitor analysis to identify trends and pricing strategies. Client Relationship Management Maintain and grow relationships with key corporate accounts, travel agents, and event planners. Conduct client meetings, property tours, and regular follow-ups to maximize conversion. Negotiate contracts, packages, and long-term deals aligned with company profitability goals. Sales Planning & Reporting Create and implement a sales action plan in line with business goals and revenue targets. Work closely with the revenue and reservations team to optimize pricing and inventory. Prepare sales forecasts, activity reports, and client databases (CRM) for performance tracking. Marketing Collaboration Coordinate with the marketing team to support campaigns, promotions, and event-based sales. Represent the property at trade shows, industry events, and sales missions. Contract & Compliance Maintain accurate documentation and client correspondence.
Job description: Mango Hills is looking for a seasoned Operations Manager with a proven track record in the hospitality industry , specifically within hotels and resorts , to oversee and optimize day-to-day operations. The ideal candidate will bring strategic insight, operational excellence, and strong leadership to ensure guest satisfaction, profitability, and team performance across all departments including front office, housekeeping, F&B and recreational services. Operational Leadership: Oversee the daily functioning of hotel and resort operations, ensuring all departments deliver exceptional service. Develop, implement, and maintain SOPs to uphold brand standards and guest experience. Monitor and improve operational workflows, guest satisfaction, and service delivery. Team Management & Development: Lead, mentor, and motivate departmental heads and staff, fostering a high-performance culture. Conduct regular performance reviews, training needs assessments, and talent development plans. Promote cross-functional collaboration and open communication across departments. Financial & Business Acumen: Assist in budgeting, forecasting, and cost control across all operational departments. Drive revenue-generating initiatives and control operating expenses to maximize profitability. Analyze P&L statements, KPIs, and operational reports to identify areas for improvement. Guest Experience & Quality Control: Monitor guest feedback and implement service recovery strategies where necessary. Ensure consistent delivery of a 5-star guest experience through training and quality checks. Liaise with guest relations and front office to manage VIPs, special requests, and complaints. Compliance & Safety: Ensure all operational activities comply with local laws, health & safety regulations, and environmental standards. Conduct regular audits to maintain hygiene, safety, and security standards.
Job Description: The Assistant Front Office Manager is responsible for assisting the Front Office Manager in managing the front desk operations, guest services, and overall customer experience. This role ensures smooth check-in/check-out processes, staff supervision, guest satisfaction, and coordination with other departments. Key Responsibilities: Assist in managing daily front office operations including reception, concierge, reservations, and guest services. Supervise and train front office staff to ensure high standards of service. Handle guest complaints, feedback, and special requests professionally and promptly. Ensure proper shift handovers and communication between team members. Monitor staff performance and provide feedback, coaching, or disciplinary action when required. Maintain inventory and order supplies for the front office department. Assist in implementing and monitoring SOPs (Standard Operating Procedures). Collaborate with other departments (housekeeping, F&B, maintenance) to ensure seamless guest experiences. Oversee billing and cash handling procedures. Prepare reports for management regarding occupancy, guest feedback, staff performance, etc. Step in as acting Front Office Manager in their absence.
Roles and Responsibilities Carry out daily inspections, maintenance, and repairs of electrical systems, equipment, and fixtures (lighting, wiring, power distribution, kitchen & laundry equipment, elevators, HVAC, etc.). Respond promptly to guest room maintenance requests and resolve issues effectively. Ensure all preventive maintenance schedules are followed for electrical systems. Troubleshoot and repair electrical breakdowns in public areas, guestrooms, and back-of-house. Assist in energy-saving initiatives and monitor power usage. Maintain accurate records of repair works, parts used, and maintenance schedules. Support engineering team in installation of new equipment and hotel projects. Adhere to hotel brand standards, safety protocols, and statutory regulations. Coordinate with external vendors when required for specialized repairs. Desired Candidate Profile ITI / Diploma in Electrical / Electronics Engineering. 1-6 years of experience as an Electrician/Technician in the hospitality industry or commercial buildings. Hands-on knowledge of electrical panels, circuits, UPS, DG sets, and kitchen/laundry equipment. Ability to read and interpret electrical diagrams and manuals. Strong troubleshooting and problem-solving skills. Guest-focused approach with good communication and teamwork abilities. Familiarity with safety standards and energy-efficient practices.
About the Role: We are seeking a detail-oriented and proactive Accounts Executive to join our finance team in the hospitality sector. The role involves handling day-to-day accounting operations, ensuring compliance with financial standards, and supporting smooth financial management for the hotel/resort. Key Responsibilities: Manage daily accounting operations including accounts payable, receivable, and general ledger entries. Prepare and maintain vouchers, invoices, and bank reconciliations. Assist in preparation of monthly, quarterly, and annual financial reports. Handle petty cash management and expense tracking. Reconcile vendor statements and process timely vendor payments. Ensure compliance with statutory requirements (GST, TDS, PF, ESI, etc.). Support internal and external audits by preparing required schedules and reports. Monitor revenue entries from Front Office and F&B outlets, ensuring accuracy of daily sales reports. Coordinate with departments (Front Office, F&B, HR) for proper accounting of expenses and revenues. Maintain proper documentation and filing of accounting records. Requirements: Bachelors degree in Commerce / Finance / Accounting. 2 to 4 years of accounting experience, preferably in hospitality (hotel/resort industry). Strong knowledge of accounting principles, taxation, and statutory compliances. Proficiency in accounting software (Tally, ERP, or hotel-specific systems). Advanced MS Excel skills. Strong analytical and problem-solving ability. Excellent attention to detail, organizational, and communication skills. What We Offer: Opportunity to work with a reputed hospitality group. Exposure to multi-departmental finance operations. Supportive work environment with growth opportunities.