Job Overview: As a Cinema Duty Manager, you will be responsible for supervising the day-to-day operations of a movie theater, ensuring efficient and effective service delivery, maintaining a high level of customer satisfaction, and upholding safety and security standards. You will report to the Cinema Manager and assist in overseeing staff members and various cinema operations. Key Responsibilities: 1. Operational Oversight: Assist in managing all aspects of cinema operations, including ticket sales, concessions, box office, projection, and customer service. Ensure that all daily tasks and routines are completed efficiently and according to established procedures. Supervise staff to maintain cleanliness and orderliness of the facility, including restrooms, lobby areas, and auditoriums. 2. Staff Supervision: Provide leadership and guidance to cinema staff, including ushers, ticket sellers, concession workers, and projectionists. Assign duties, create work schedules, and monitor staff performance. Conduct training sessions and ensure that staff members adhere to company policies and procedures. 3. Customer Service: Lead by example in delivering exceptional customer service. Address customer inquiries, concerns, and issues in a prompt and courteous manner. Monitor customer feedback and ensure a positive cinema experience. 4. Safety and Security: Implement and enforce safety and security protocols, including emergency procedures. Conduct routine safety inspections and address any safety concerns. Ensure compliance with health and safety regulations. 5. Inventory Management: Assist in monitoring and managing inventory levels for concessions and supplies. Conduct regular inventory counts to minimize waste and losses. 6. Cash Handling and Reporting: Handle cash and maintain cash registers with accuracy. Prepare daily financial reports, including ticket and concession sales. Assist in tracking revenue and expenses to support financial goals. 7. Facility Maintenance: Report maintenance and repair needs promptly to the Cinema Manager. Ensure that seating, signage, and equipment are in good working order. Assist in coordinating facility improvements and upgrades. 8. Assist in Special Events and Promotions: Collaborate with the marketing team to execute special events, promotions, and marketing campaigns. Assist in implementing strategies to attract and engage customers. 9. Guest Relations: Interact with customers and address their needs and feedback. Assist in monitoring and responding to online reviews and social media comments.

Role Overview: We are looking for a creative and performance-driven Social Media Manager to lead and evolve our social media presence across platforms. You will be the voice of PVR INOX in the digital space -- from movie promotions and brand storytelling to community building and campaign innovation. Key Responsibilities: Content Strategy & Planning: Develop and execute monthly content calendars aligned with movie releases, festivals, brand campaigns, and business priorities. Collaborate with internal teams, studios, influencers, and agencies to source creative assets and content hooks. Platform Management: Own and manage all official social media handles (Instagram, X, Facebook, YouTube, LinkedIn, Threads, WhatsApp Channels). Adapt content formats per platform trends Reels, Shorts, carousels, memes, and more. Campaign Execution: Launch buzz-worthy campaigns for movie promotions, offers, and experiential events. Run moment marketing and real-time engagement around pop culture, trailer drops, and viral trends. Community & Engagement: Drive follower growth, high engagement, and quality conversations. Manage DMs, comments, and brand sentiment in coordination with the CRM and customer care teams. Performance & Reporting: Monitor analytics using native platform insights and third-party tools. Share weekly/monthly performance reports with insights and recommendations. Influencer & Creator Collaborations: Identify and partner with relevant creators and influencers for co-branded content, reviews, and reach enhancement. Crisis & Reputation Management: Respond swiftly and appropriately to any online crisis or misinformation. Align with PR and brand teams on sensitive issues. Key Requirements: 5-8 years of hands-on social media experience, ideally with a consumer brand or media/entertainment company. Strong understanding of Indian pop culture, film fandoms, and online communities. Creativity, wit, and a finger on the pulse of social trends and Gen Z culture. Strong copywriting, content ideation, and visual communication skills. Proven track record of running social-first campaigns and growing digital communities. Proficiency in tools like Meta Business Suite, Canva, Hootsuite and analytics dashboards. Ability to work in a fast-paced environment with tight deadlines and multiple stakeholders. Nice to Have: Experience in cinema, streaming, or entertainment marketing. Personal interest in movies, memes, music, and mass culture. Why Join Us? At PVR INOX, every day is showtime. Join a team that lives and breathes entertainment, celebrates creativity, and connects with millions of movie lovers across India.

Role Overview: We are looking for a creative and performance-driven Social Media Manager to lead and evolve our social media presence across platforms. You will be the voice of PVR INOX in the digital space -- from movie promotions and brand storytelling to community building and campaign innovation. Key Responsibilities: Content Strategy & Planning: Develop and execute monthly content calendars aligned with movie releases, festivals, brand campaigns, and business priorities. Collaborate with internal teams, studios, influencers, and agencies to source creative assets and content hooks. Platform Management: Own and manage all official social media handles (Instagram, X, Facebook, YouTube, LinkedIn, Threads, WhatsApp Channels). Adapt content formats per platform trends Reels, Shorts, carousels, memes, and more. Campaign Execution: Launch buzz-worthy campaigns for movie promotions, offers, and experiential events. Run moment marketing and real-time engagement around pop culture, trailer drops, and viral trends. Community & Engagement: Drive follower growth, high engagement, and quality conversations. Manage DMs, comments, and brand sentiment in coordination with the CRM and customer care teams. Performance & Reporting: Monitor analytics using native platform insights and third-party tools. Share weekly/monthly performance reports with insights and recommendations. Influencer & Creator Collaborations: Identify and partner with relevant creators and influencers for co-branded content, reviews, and reach enhancement. Crisis & Reputation Management: Respond swiftly and appropriately to any online crisis or misinformation. Align with PR and brand teams on sensitive issues. Key Requirements: 5-8 years of hands-on social media experience, ideally with a consumer brand or media/entertainment company. Strong understanding of Indian pop culture, film fandoms, and online communities. Creativity, wit, and a finger on the pulse of social trends and Gen Z culture. Strong copywriting, content ideation, and visual communication skills. Proven track record of running social-first campaigns and growing digital communities. Proficiency in tools like Meta Business Suite, Canva, Hootsuite and analytics dashboards. Ability to work in a fast-paced environment with tight deadlines and multiple stakeholders. Nice to Have: Experience in cinema, streaming, or entertainment marketing. Personal interest in movies, memes, music, and mass culture. Why Join Us? At PVR INOX, every day is showtime. Join a team that lives and breathes entertainment, celebrates creativity, and connects with millions of movie lovers across India.

Cinema General Manager PVR Palazzo, Chennai Location: Nexus Vijaya Mall, Vadapalani, Chennai Location: SMR Hyderabad Location: Oberon Kochi India’s most exciting cinema job – Now Playing! PVR INOX – India’s largest and most loved multiplex chain – is looking for a driven, experience-led leader to run one of South India’s most profitable and iconic cinemas: PVR Palazzo at Nexus Vijaya Mall, Chennai. This isn’t just about managing movies. It’s about running a cinema hotel, commanding airline-grade precision, and leading with the heart of hospitality and the sharpness of a retail CEO. About the Role As Cinema General Manager, you’ll be the face, force, and future of PVR Palazzo. This is a flagship property in our South portfolio – a high-footfall, high-revenue, high-expectation unit where innovation meets experience every single day. You’ll be responsible for: Driving operations with 5-star precision Growing market share in a competitive entertainment zone Curating strategies to enhance customer delight and revenue Managing content, cinema programming, and local activations Owning your P&L, team, service standards, and transformation goals Thinking like a hotel GM, operating like an airline station head, and delivering like a modern CEO About PVR INOX PVR INOX is India’s largest multiplex operator with over 1,700 screens across the country. In South India, we lead with 96 properties, 550+ screens, and a passionate team of 6,000+ people delivering the magic of movies every day. We don’t just screen films—we create cultural destinations, fan-first experiences, and unforgettable moments. Who We're Looking For 8–15 years of experience in cinema, hotels, airlines, retail, or F&B operations Passionate about leadership, guest experience, and profitable growth A sharp strategic mind with a grounded understanding of day-to-day ops Someone who sees challenges as blockbusters waiting to be made Ready to roll? Apply now to join the crew behind the screen – where cinema meets ambition.

Role & responsibilities Maintain and organize sales collateral for easy access by the sales team. Generate and share daily, weekly, and monthly sales reports. Analyze sales data to identify opportunities for process improvements. Manage and update MIS reports and ensure accurate data sharing Authenticate and verify sales data. Coordinate and organize various operational tasks within the department. Proactively follow up on assigned tasks and ensure their timely completion. Collaborate and coordinate with other departments to ensure smooth workflow and resolve operational bottlenecks. Ensure timely communication of updates, feedback, and reports to all stakeholders. Preferred candidate profile MS Excel & PowerPoint proficiency, good communication skills, good hand in email writing, expertise in report preparation and data analysis

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We're Hiring: Area Manager LUXE / Insignia / Gold Cinemas | PVR INOX | Bangalore (with oversight for Kochi & Trivandrum) Location: Bangalore, Karnataka Experience: 10+ Years | Function: Operations & Luxury F&B Management Industry: Multiplex | Luxury Dining | Experiential Hospitality | Restaurants Step into the spotlight with PVR INOX – India's leading multiplex chain – and redefine what luxury cinema experiences feel like. We’re seeking a dynamic, service-obsessed, people-first Area Manager to oversee our most premium formats — LUXE, Insignia, and Gold Class — in Bangalore, Kochi, and Trivandrum. These aren’t just cinemas. They’re artfully designed, all-recliner auditoriums serving up an exceptional culinary experience, curated by icons like Chef Sarah Todd (MasterChef Australia), Chef Vicky Ratnani, and our in-house Japanese maestro Chef Saito. Think velvet service, gourmet menus, immersive screening environments — and your leadership bringing it all to life. --- What You’ll Do: Lead multiple luxury cinema units with a laser focus on service, consistency, and guest delight. Manage F&B experiences on par with top-tier gourmet restaurants. Collaborate with chefs, local teams, and operations to maintain elevated guest experiences. Inspire and mentor on-ground teams to deliver excellence every single show. Maintain top-line revenue and drive bottom-line profitability through smart planning and guest retention. --- Who Should Apply: Assistant F&B Managers, Multi-Outlet Restaurant Managers, or Hospitality Mavericks with 5+ years in premium, fine-dining, or luxury hotel operations. Someone with a flair for luxury experiences, people leadership, and premium service standards. Candidates from brands like Olive, ITC, Hyatt, Leela, Perch, The Table, EHV, or a Chef-led Diner will thrive here. Based in Bangalore / Kochi / Trivandrum or open to relocating to Bangalore. Must bring an energetic, guest-first mindset and an obsession with detail. --- What You Get: One of the best compensation packages in the industry Exclusive access to premium experiences.. Chance to meet the stars and who's who of the city Rapid growth and national-level exposure A chance to lead the future of luxury cinema dining in India ---

Job Title: Service Associate Location: PVR INOX Cinemas Gurugram Education: Up to 12th pass (any stream) Employment Type: Full-Time / Part-Time Job Description: Join Indias leading cinema entertainment company and be the face of world-class movie experiences! As a Service Associate at PVR INOX, you will be responsible for delivering exceptional customer service, ensuring smooth cinema operations and creating memorable moments for guests. Key Responsibilities: Greet and assist guests with a friendly and professional attitude Manage ticketing, food & beverage counters, and auditorium checks Maintain cleanliness, safety, and service standards across all areas Resolve customer queries promptly and courteously Ideal Candidate: Positive attitude and strong communication skills Willingness to work flexible hours, including weekends and holidays Passion for hospitality, movies, and customer service Perks: Attractive salary with incentives Medical Insurance, ESIC & PF are prime benefits Career growth opportunities in Indias top cinema chain Cab facility available as per duty timings. Qualification: 12th Pass or graduate with good communication skills in English, Bengali and Hindi. Walk-ins are open. If you feel you are the suitable candidate the visit our office at WORLDMARK MALL PVR INOX Cinemas section, Maidawas Rd, Sector 65, Gurugram, Haryana-122001. Job Type: Full-time

As a Martech Professional you will be working with the dynamic Brand & Digital Marketing team of PVR INOX, India's leading exhibition company. This exciting role offers the opportunity to leverage cutting-edge Martech tools and drive innovative marketing strategies. You'll develop and execute comprehensive database marketing strategies to engage and inform our audience, collaborate with cross-functional teams, and analyse customer behaviour using industry-leading Martech tools. You'll drive personalized marketing initiatives, and stay up-to-date with industry trends. We offer a collaborative work environment, professional growth opportunities, and the chance to contribute to our company's success. Key Responsibilities Develop and execute comprehensive database marketing strategies to engage and inform our audience Collaborate with cross-functional teams to design and implement targeted campaigns Leverage Martech tools to analyse customer behaviour , preferences, and trends Optimize customer journeys and experiences across touchpoints Drive personalized marketing initiatives to enhance customer engagement and retention Stay up-to-date with industry trends and emerging Martech technologies Lead and mentor a team of marketing professionals to achieve business objectives Devise new and innovative ways to drive engagement and transactions to meet business objectives Tool Management Stay Up-to date on new features, 100% usage of all capabilities for most optimized campaign results using Salesforce Marketing Cloud, CDP, Tableau, Personalization tool, Domain reputations. Data Process Management Enhance data quality within Salesforce by implementing regular data cleaning and validation processes. And introduce monthly SOPs to be enforced to ensure Data cleaning, credits review & other validation processes. Optimized Campaign Management Run optimized and successful campaigns by creating engaging Content, develop effective Journeys & Automations to improve engagement and ROI and enhance customer segmentation using Salesforces data analytics and segmentation tools. Report Generation & presentation Improve the ROI of marketing campaigns by leveraging Salesforces analytics and reporting tools including Datorama, Tableau and Marketing cloud. What We Offer: Opportunity to work with industry-leading Martech tools and technologies Collaborative and dynamic work environment Professional growth and development opportunities Chance to contribute to the success of India's leading exhibition company

Job Summary: As a Cinema Security Officer, you will be responsible for ensuring the safety and security of patrons, staff, and property within the cinema premises. Your primary objective is to maintain a secure and enjoyable environment for all visitors. You will be required to enforce cinema policies, monitor surveillance systems, respond to incidents, and collaborate with other team members to uphold a high standard of security. Responsibilities: 1. Patron Safety: Conduct routine patrols to monitor cinema halls, lobbies, and other public areas. Assist patrons with any security-related concerns or issues. Provide a visible and reassuring presence to deter potential security threats. 2. Incident Response: Respond promptly to security incidents, disturbances, or emergencies. Take appropriate action to control and resolve situations, including contacting law enforcement if necessary. Complete incident reports and maintain accurate records of security-related activities. 3. Access Control: Monitor access points, ensuring only authorized individuals enter restricted areas. Check bags and belongings as part of the cinema's security protocols. 4. Surveillance: Operate and monitor surveillance cameras to identify and respond to suspicious activities. Report any unusual behavior or security breaches to the appropriate authorities. 5. Collaboration: Work closely with other security personnel and cinema staff to maintain a cohesive and effective security team. Communicate effectively with management, colleagues, and law enforcement when necessary. 6. Emergency Preparedness: Participate in regular drills and training exercises to ensure readiness for emergencies. Follow established protocols for evacuations and other emergency procedures. 7. Customer Service: Provide excellent customer service by assisting patrons with inquiries and directions. Remain approachable and courteous while maintaining a professional demeanor. 8. Report Writing: Prepare clear and concise reports detailing incidents, actions taken, and recommendations for improvement. Qualifications and Requirements: High school diploma or equivalent; additional training in security-related fields is a plus. Proven experience as a security officer or in a related role. Strong observational and analytical skills. Excellent communication and interpersonal abilities. Ability to handle stressful situations calmly and professionally. Knowledge of emergency response procedures and basic first aid. Physical fitness and the ability to stand and walk for extended periods.

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Job Overview: As a Cinema Duty Manager, you will be responsible for supervising the day-to-day operations of a movie theater, ensuring efficient and effective service delivery, maintaining a high level of customer satisfaction, and upholding safety and security standards. You will report to the Cinema Manager and assist in overseeing staff members and various cinema operations. Key Responsibilities: 1. Operational Oversight: Assist in managing all aspects of cinema operations, including ticket sales, concessions, box office, projection, and customer service. Ensure that all daily tasks and routines are completed efficiently and according to established procedures. Supervise staff to maintain cleanliness and orderliness of the facility, including restrooms, lobby areas, and auditoriums. 2. Staff Supervision: Provide leadership and guidance to cinema staff, including ushers, ticket sellers, concession workers, and projectionists. Assign duties, create work schedules, and monitor staff performance. Conduct training sessions and ensure that staff members adhere to company policies and procedures. 3. Customer Service: Lead by example in delivering exceptional customer service. Address customer inquiries, concerns, and issues in a prompt and courteous manner. Monitor customer feedback and ensure a positive cinema experience. 4. Safety and Security: Implement and enforce safety and security protocols, including emergency procedures. Conduct routine safety inspections and address any safety concerns. Ensure compliance with health and safety regulations. 5. Inventory Management: Assist in monitoring and managing inventory levels for concessions and supplies. Conduct regular inventory counts to minimize waste and losses. 6. Cash Handling and Reporting: Handle cash and maintain cash registers with accuracy. Prepare daily financial reports, including ticket and concession sales. Assist in tracking revenue and expenses to support financial goals. 7. Facility Maintenance: Report maintenance and repair needs promptly to the Cinema Manager. Ensure that seating, signage, and equipment are in good working order. Assist in coordinating facility improvements and upgrades. 8. Assist in Special Events and Promotions: Collaborate with the marketing team to execute special events, promotions, and marketing campaigns. Assist in implementing strategies to attract and engage customers. 9. Guest Relations: Interact with customers and address their needs and feedback. Assist in monitoring and responding to online reviews and social media comments. How to Apply: Send your resume to sanjeet.upadhyay@pvrinox.com with the subject line: "Duty Manager/Duty Officer

Role & responsibilities : As a Cinema Housekeeping Executive, your role is vital in ensuring a clean, safe, and welcoming environment for cinema patrons. Your leadership and dedication to maintaining cleanliness standards will contribute to the overall success and reputation of our cinema while providing an exceptional experience for our guests. 1. Team Leadership : Supervise and manage the housekeeping team, including room attendants, janitors, and maintenance staff. Assign daily tasks, set cleaning schedules, and ensure that all areas are adequately staffed. Train and mentor staff to maintain high cleaning standards and excellent customer service. 2. Cleaning and Maintenance : Oversee the cleanliness and maintenance of all cinema areas, including auditoriums, lobbies, restrooms, concession stands, and staff areas. Conduct regular inspections to ensure cleanliness, organization, and compliance with sanitation standards. Coordinate with maintenance and repair teams to address issues promptly. 3. Inventory Management : Manage inventory levels of cleaning supplies, equipment, and restroom amenities. Place orders for supplies as needed, ensuring timely delivery and cost efficiency. Implement inventory control measures to minimize waste and losses. 4. Guest Satisfaction : Respond promptly to guest feedback, concerns, and complaints related to cleanliness and hygiene. Collaborate with other departments to ensure a seamless and enjoyable cinema experience for patrons. Strive to exceed guest expectations by maintaining a clean and comfortable environment. 5. Safety and Compliance: Ensure that housekeeping operations comply with safety, health, and sanitation regulations. Maintain and enforce safety standards to protect both guests and staff. Conduct regular safety training for housekeeping staff. 6. Budget Management: Assist in managing the housekeeping department's budget, including labor costs and supply expenses. Monitor expenses and implement cost-saving measures while maintaining service quality. 7. Reporting: Generate regular reports on housekeeping operations, including cleaning schedules, inventory status, and performance metrics. Provide insights and recommendations for improving efficiency and guest satisfaction. Qualifications: High school diploma or equivalent; additional education in hospitality or housekeeping management is a plus. Proven experience in housekeeping, janitorial, or similar roles, with at least 3-5 years in a supervisory capacity. Knowledge of housekeeping procedures, cleaning techniques, and the safe use of cleaning equipment. Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal abilities. Flexibility to work evenings, weekends, and holidays as required by cinema operations. Attention to detail and a commitment to maintaining high cleanliness standards. Basic computer skills for inventory management and reporting. Please share your resume at the mentioned email with the subject line: 'Housekeeping Executive'." Email: sanjeet.upadhyay@pvrinox.com

Roles and Responsibilities Manage store operations, including material handling, storage, and inventory control. Plan and execute store activities such as receiving, storing, issuing materials to production lines. Ensure accurate recording of stock movements using ERP system. Maintain a clean and organized warehouse environment to prevent damage or loss of goods. Collaborate with other departments (e.g., procurement) to ensure timely delivery of raw materials.

Key Responsibilities: 1. Operational Oversight: Assist in managing all aspects of cinema operations, including ticket sales, concessions, box office, projection, and customer service. Ensure that all daily tasks and routines are completed efficiently and according to established procedures. Supervise staff to maintain cleanliness and orderliness of the facility, including restrooms, lobby areas, and auditoriums. 2. Staff Supervision: Provide leadership and guidance to cinema staff, including ushers, ticket sellers, concession workers, and projectionists. Assign duties, create work schedules, and monitor staff performance. Conduct training sessions and ensure that staff members adhere to company policies and procedures. 3. Customer Service: Lead by example in delivering exceptional customer service. Address customer inquiries, concerns, and issues in a prompt and courteous manner. Monitor customer feedback and ensure a positive cinema experience. 4. Safety and Security: Implement and enforce safety and security protocols, including emergency procedures. Conduct routine safety inspections and address any safety concerns. Ensure compliance with health and safety regulations. 5. Inventory Management: Assist in monitoring and managing inventory levels for concessions and supplies. Conduct regular inventory counts to minimize waste and losses. 6. Cash Handling and Reporting: Handle cash and maintain cash registers with accuracy. Prepare daily financial reports, including ticket and concession sales. Assist in tracking revenue and expenses to support financial goals. 7. Facility Maintenance: Report maintenance and repair needs promptly to the Cinema Manager. Ensure that seating, signage, and equipment are in good working order. Assist in coordinating facility improvements and upgrades. 8. Assist in Special Events and Promotions: Collaborate with the marketing team to execute special events, promotions, and marketing campaigns. Assist in implementing strategies to attract and engage customers. 9. Guest Relations: Interact with customers and address their needs and feedback. Assist in monitoring and responding to online reviews and social media comments.

Position Summary: The Duty Officer at [PVRINOX] plays a crucial role in overseeing the daily operations of the cinema. This position involves supervising staff, ensuring customer satisfaction, handling emergencies, and maintaining the overall security and safety of the premises. The Duty Officer ensures that all cinema functions are executed smoothly and efficiently during their shift. Key Responsibilities: 1. Operational Oversight: Supervise the daily operations of the cinema including ticketing, concessions, and ushering. Ensure all areas of the cinema are clean, organized, and properly maintained. Coordinate with different departments to ensure seamless service delivery. 2. Staff Supervision: Lead, motivate, and manage the performance of front-line staff. Conduct shift briefings to ensure staff are informed of daily objectives and any special instructions. Assist in the training and development of new and existing employees. 3. Customer Service: Address and resolve customer complaints and issues promptly and professionally. Ensure a high standard of customer service is maintained throughout the cinema. Handle VIP guests and special requests with discretion and efficiency. 4. Security and Safety: Monitor the premises to ensure the safety and security of patrons and staff. Implement and enforce cinema policies and procedures. Respond to emergencies, coordinate evacuations, and liaise with emergency services as necessary. 5. Financial Management: Oversee cash handling procedures including opening and closing tills, and ensuring accuracy in transactions. Monitor and report on sales performance and stock levels. Assist with banking duties and financial record-keeping as required. 6. Facility Management: Conduct regular inspections of the cinema to ensure compliance with health and safety standards. Report and follow up on maintenance and repair issues. Ensure all equipment is functioning correctly and arrange for repairs as needed. 7. Event Coordination: Assist in organizing and overseeing special events and promotions. Coordinate with marketing and management teams to ensure successful event execution. Manage crowd control and seating arrangements during busy periods and events. 8. Administrative Duties: Prepare and submit operational reports to management. Maintain accurate records of incidents, customer feedback, and staff performance. Handle scheduling and shift management for front-line staff.

Responsibilities: 1. Food Preparation and Execution: Lead the preparation of complex dishes, ensuring precision and adherence to established recipes. Execute advanced cooking techniques and demonstrate creativity in dish presentation. 2. Station Management: Supervise and organize the designated kitchen station, ensuring efficiency and cleanliness. Monitor inventory levels, order supplies, and maintain proper storage procedures. 3. Team Leadership: Provide guidance and supervision to Commis 2, Commis 3, and other junior staff. Foster a positive and collaborative work environment within the kitchen team. 4. Menu Development: Collaborate with senior chefs in developing and refining menu items. Suggest creative enhancements to dishes and contribute to seasonal menu changes. 5. Quality Control: Conduct rigorous quality checks to maintain consistency and excellence in taste and presentation. Address any deviations from standards promptly and effectively. 6. Training and Mentoring: Mentor junior staff, providing training on advanced culinary techniques. Share knowledge and best practices to enhance the overall skill set of the kitchen team. 7. Collaboration with Sous Chef and Head Chef: Collaborate with the Sous Chef and Head Chef to ensure smooth kitchen operations. Communicate effectively on issues related to menu planning, kitchen procedures, and staffing. 8. Adherence to Health and Safety Standards: Ensure compliance with health and safety regulations, including proper food handling and sanitation practices. Participate in regular health and safety training sessions.

Key Responsibilities: 1. Operational Oversight: Assist in managing all aspects of cinema operations, including ticket sales, concessions, box office, projection, and customer service. Ensure that all daily tasks and routines are completed efficiently and according to established procedures. Supervise staff to maintain cleanliness and orderliness of the facility, including restrooms, lobby areas, and auditoriums. 2. Staff Supervision: Provide leadership and guidance to cinema staff, including ushers, ticket sellers, concession workers, and projectionists. Assign duties, create work schedules, and monitor staff performance. Conduct training sessions and ensure that staff members adhere to company policies and procedures. 3. Customer Service: Lead by example in delivering exceptional customer service. Address customer inquiries, concerns, and issues in a prompt and courteous manner. Monitor customer feedback and ensure a positive cinema experience. 4. Safety and Security: Implement and enforce safety and security protocols, including emergency procedures. Conduct routine safety inspections and address any safety concerns. Ensure compliance with health and safety regulations. 5. Inventory Management: Assist in monitoring and managing inventory levels for concessions and supplies. Conduct regular inventory counts to minimize waste and losses. 6. Cash Handling and Reporting: Handle cash and maintain cash registers with accuracy. Prepare daily financial reports, including ticket and concession sales. Assist in tracking revenue and expenses to support financial goals. 7. Facility Maintenance: Report maintenance and repair needs promptly to the Cinema Manager. Ensure that seating, signage, and equipment are in good working order. Assist in coordinating facility improvements and upgrades. 8. Assist in Special Events and Promotions: Collaborate with the marketing team to execute special events, promotions, and marketing campaigns. Assist in implementing strategies to attract and engage customers. 9. Guest Relations: Interact with customers and address their needs and feedback. Assist in monitoring and responding to online reviews and social media comments.

Responsibilities: 1. Food Preparation and Execution: Lead the preparation of complex dishes, ensuring precision and adherence to established recipes. Execute advanced cooking techniques and demonstrate creativity in dish presentation. 2. Station Management: Supervise and organize the designated kitchen station, ensuring efficiency and cleanliness. Monitor inventory levels, order supplies, and maintain proper storage procedures. 3. Team Leadership: Provide guidance and supervision to Commis 2, Commis 3, and other junior staff. Foster a positive and collaborative work environment within the kitchen team. 4. Menu Development: Collaborate with senior chefs in developing and refining menu items. Suggest creative enhancements to dishes and contribute to seasonal menu changes. 5. Quality Control: Conduct rigorous quality checks to maintain consistency and excellence in taste and presentation. Address any deviations from standards promptly and effectively. 6. Training and Mentoring: Mentor junior staff, providing training on advanced culinary techniques. Share knowledge and best practices to enhance the overall skill set of the kitchen team. 7. Collaboration with Sous Chef and Head Chef: Collaborate with the Sous Chef and Head Chef to ensure smooth kitchen operations. Communicate effectively on issues related to menu planning, kitchen procedures, and staffing. 8. Adherence to Health and Safety Standards: Ensure compliance with health and safety regulations, including proper food handling and sanitation practices. Participate in regular health and safety training sessions.

Position Summary: The Duty Officer at [PVRINOX] plays a crucial role in overseeing the daily operations of the cinema. This position involves supervising staff, ensuring customer satisfaction, handling emergencies, and maintaining the overall security and safety of the premises. The Duty Officer ensures that all cinema functions are executed smoothly and efficiently during their shift. Key Responsibilities: 1. Operational Oversight: Supervise the daily operations of the cinema including ticketing, concessions, and ushering. Ensure all areas of the cinema are clean, organized, and properly maintained. Coordinate with different departments to ensure seamless service delivery. 2. Staff Supervision: Lead, motivate, and manage the performance of front-line staff. Conduct shift briefings to ensure staff are informed of daily objectives and any special instructions. Assist in the training and development of new and existing employees. 3. Customer Service: Address and resolve customer complaints and issues promptly and professionally. Ensure a high standard of customer service is maintained throughout the cinema. Handle VIP guests and special requests with discretion and efficiency. 4. Security and Safety: Monitor the premises to ensure the safety and security of patrons and staff. Implement and enforce cinema policies and procedures. Respond to emergencies, coordinate evacuations, and liaise with emergency services as necessary. 5. Financial Management: Oversee cash handling procedures including opening and closing tills, and ensuring accuracy in transactions. Monitor and report on sales performance and stock levels. Assist with banking duties and financial record-keeping as required. 6. Facility Management: Conduct regular inspections of the cinema to ensure compliance with health and safety standards. Report and follow up on maintenance and repair issues. Ensure all equipment is functioning correctly and arrange for repairs as needed. 7. Event Coordination: Assist in organizing and overseeing special events and promotions. Coordinate with marketing and management teams to ensure successful event execution. Manage crowd control and seating arrangements during busy periods and events. 8. Administrative Duties: Prepare and submit operational reports to management. Maintain accurate records of incidents, customer feedback, and staff performance. Handle scheduling and shift management for front-line staff.