Front Office Executive

Paras Health

2 - 7 years

2 - 3 Lacs

kanpur

Posted:7 hours ago| Platform:

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Skills Required

front desk patient care hospitality management opd receptionist activities reception guest handling guest relations patient relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Greet patients, visitors, and staff members with a smile and provide assistance as needed.
Manage front desk operations, including answering phone calls, responding to emails, and handling patient inquiries.
Coordinate with other departments (e.g., billing, scheduling) to resolve issues promptly.
Maintain accurate records of patient interactions and updates in electronic medical systems.
Provide exceptional guest relations by addressing concerns, resolving complaints, and ensuring overall satisfaction.

Desired Candidate Profile

2-7 years of experience in front office administration or patient Care.
Strong communication skills for effective interaction with patients, families, and healthcare professionals.
Proficiency in basic computer applications such as Microsoft Office Suite (Word, Excel).
Familiarity with OPD software or similar systems.

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