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Front Office Executive
JLL

0 years

Gurugram, haryana

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: Serv...

Posted 6 days ago

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F&B Executive
Hilton

1.0 - 2.0 years

Bengaluru, karnataka

On-site

F&B Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason...

Posted 1 week ago

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Front Office Executive
Talent Corner Hr Services

1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greet and welcome visitors. Direct the visitors to the appropriate person. Answer, Screening & forwarding the incoming calls. Ensure reception area is tidy and presentable . Provide basic and accurate information in person or via calls.

Posted 1 week ago

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Guest Experience Expert- Front Desk
Marriott International, Inc

0 years

Delhi, delhi

Remote

Additional Information Job Number 26006554 Job Category Rooms & Guest Services Operations Location JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requ...

Posted 2 weeks ago

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Front Office Executive - Female
Sodexo

3.0 - 5.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Role Description Maintain the facility according to the specifications described by Sodexo Facility Manager Services India Pvt. Ltd. And the Client. Key Responsibilities Perform diversified duties in the reception area mainly consisting into: Managing the reception Advising and providing assistance Orienting and connecting people Promoting the companys image. Report to the Facilities Manager. Collaborate with other members of the staff, as required. The receptionist is responsible for the activities of the reception as well as for the cleanliness of the reception area. Physically welcome outsiders as well as people from the organization. Advice and assist. Preferred candidate profile Minimum...

Posted 2 weeks ago

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Front office Executive
JLL

0 years

Gurugram, haryana

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Front Office Executive Work ...

Posted 3 weeks ago

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Front Desk Executive
Hilton

2.0 - 3.0 years

Bengaluru, karnataka

On-site

Front Desk Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the...

Posted 4 weeks ago

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Work Place Experience Execuitve
JLL

0 years

Chennai, tamil nadu

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Work Place Experience Execui...

Posted 1 month ago

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Finance Executive (Income Auditor)
Hilton

1.0 years

Goa, goa

On-site

Finance Executive (Income Auditor) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we ne...

Posted 1 month ago

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Exploring Front Desk Jobs in India

Front desk jobs in India offer a diverse range of opportunities for job seekers looking to kickstart their career in hospitality, administration, or customer service. With the growing number of businesses and organizations in the country, the demand for front desk professionals continues to rise. In this article, we will delve into the front desk job market in India, including top hiring locations, average salary range, career progression, related skills, and common interview questions.

Top Hiring Locations in India

If you are looking for front desk job opportunities in India, consider exploring the following major cities that actively hire for front desk roles:

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These cities not only offer a multitude of job openings but also provide a vibrant work environment for front desk professionals.

Average Salary Range

The average salary range for front desk professionals in India varies depending on the location, company, and level of experience. Entry-level front desk executives can expect to earn between INR 2-3 lakhs per annum, while experienced professionals in managerial roles can earn upwards of INR 5-7 lakhs per annum.

Career Path

In the front desk domain, career progression typically follows a path from Front Desk Executive to Front Desk Manager. As you gain experience and expertise in handling various administrative tasks, you may advance to roles such as Front Office Supervisor, Guest Relations Manager, or Front Office Manager.

Related Skills

In addition to strong communication and interpersonal skills, front desk professionals are often expected to possess the following related skills:

  • Customer service orientation
  • Time management
  • Multitasking abilities
  • Problem-solving skills
  • Proficiency in MS Office applications

Interview Questions

Here are 25 interview questions that may be asked for front desk roles:

  • What experience do you have in a front desk role? (basic)
  • How do you handle difficult or irate customers? (medium)
  • Can you describe a time when you had to multitask effectively? (medium)
  • How do you prioritize your tasks when the front desk is busy? (medium)
  • What software programs are you proficient in for front desk operations? (basic)
  • Describe a situation where you had to resolve a conflict between team members. (medium)
  • How do you ensure the front desk area is organized and presentable at all times? (basic)
  • What steps do you take to maintain confidentiality of guest information? (medium)
  • How do you handle a situation where a guest is dissatisfied with their experience? (medium)
  • Can you give an example of a time when you went above and beyond for a guest? (medium)
  • How do you stay updated on company policies and procedures? (basic)
  • Describe a time when you had to deal with a challenging request from a guest. (medium)
  • How do you handle a high volume of incoming calls while attending to guests in person? (medium)
  • What strategies do you use to ensure efficient check-in/check-out processes? (basic)
  • How do you handle a situation where you are unable to answer a guest's question? (medium)
  • What do you think are the most important qualities for a front desk professional to possess? (basic)
  • Describe a time when you had to train a new front desk team member. (medium)
  • How do you handle confidential information when taking reservations or handling guest requests? (medium)
  • Can you give an example of a time when you had to resolve a scheduling conflict? (medium)
  • What do you enjoy most about working in a front desk role? (basic)
  • How do you handle a situation where a guest is unhappy with their room assignment? (medium)
  • Describe a time when you had to assist a guest with a special request. (medium)
  • How do you ensure effective communication between the front desk and other departments? (medium)
  • What steps do you take to stay organized in a fast-paced front desk environment? (basic)
  • How do you handle a situation where a guest is dissatisfied with the service provided by another staff member? (medium)

Closing Remark

As you explore front desk job opportunities in India, remember to showcase your skills and experiences confidently during interviews. With the right preparation and a positive attitude, you can secure a rewarding career in the front desk domain. Best of luck in your job search!

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