1171 Reception Jobs

Job Description Job Title: Guest Relation Executive Job Location: Manipal Hospitals, Old HAL Road Job Description: We are seeking a dedicated and professional Guest Relation Executive to join our team at Manipal Hospitals. The ideal candidate will be responsible for ensuring exceptional patient experiences and satisfaction during their stay. Mandatory Skills communication skills, Front Office, Reception Location Bangalore Roles & Responsibilities Roles and Responsibilities: 1. Greet and welcome guests upon their arrival, ensuring a positive first impression of the hospital. 2. Provide information to patients and their families regarding hospital services, procedures, and policies to facilitate a smooth experience. 3. Assist patients in navigating the hospital premises, including directing them to appropriate departments and facilities. 4. Address and resolve any concerns or complaints raised by patients or visitors promptly and professionally. 5. Maintain effective communication with various hospital departments to ensure timely assistance and support for guests. 6. Coordinate with medical and administrative staff to provide seamless service and enhance patient experience. 7. Gather feedback from guests to continuously improve services offered and address any service gaps. 8. Support the discharge process by providing necessary information and assistance to patients and their families. 9. Participate in training and development programs to enhance knowledge and skills relevant to guest relations. 10. Maintain an organized and welcoming reception area, ensuring that all materials and information are up to date. 11. Assist in managing special events or patient engagement activities organized by the hospital. These responsibilities aim to foster a hospitable environment and ensure that all guests feel valued and well-cared for during their time at Manipal Hospitals.

Company Description "Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow&aposs hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel. Responsible for Reception, Telephones, Hospitality and Cashier. Liaise with different departments for smooth and coordinated work. Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Ensure to interact with the guests & enable the team to understand guest requirements. Qualifications Hotel Management Degree. 1 to 3 Years Experience In front Office Show more Show less

Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Must have a thorough working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations, Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive, Assists in conducting training for all F&B/Front Office employees, Attend and directs daily front office operations and as a one of the team, Attends to credit problems, Performs any other duties as directed by the Guest Service Manager, Assists Director Guest Services formulating new procedures and directives in order to continue improve the Guest Service Department, Provide efficient, friendly and professional service to all guests, Lead by example when attending to guest requests Show efficiency in constantly striving to provide Total Customer Satisfaction, Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise, Work together with trust so that colleagues and management meet the goals of the department/Hotel, Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency, Take every opportunity to be a ?salesperson? by active selling of special promotions and facilities available within the Hotel, Qualifications BHM degree with 3 years experience as Team leader or 1 year experience as AMGS Show

NOTE: Candidates from NAVI MUMBAI only Apply!! Invoice Documentation Emails Calling Reception handling Quotation Excel

Chennai, Vizag, Tiruppur, Bengaluru, Thiruvananthapuram - Handle appointment scheduling, billing, inquiries - Coordinate with pet parents - Provide excellent customer service and support - Maintain cleanliness and professional appearance Required Candidate profile - Multilingual - English and local language - Good communication and interpersonal skills - Basic computer and billing system knowledge - Friendly, patient, and service-oriented attitude

Welcome Guests: Greet and check-in/out guests courteously to ensure a hospitable experience. Adaptability: Flexibly adapt to shift changes to meet business requirements. Reservation Management: Accurately manage reservations, cancellations, and modifications. Guest Communication: Respond promptly to inquiries, provide information, and arrange itineraries. Payment Processing: Securely process payments and maintain precise billing records. Coordination: Coordinate with housekeeping and maintenance for guest requests and issue resolution. Complaint Resolution: Professionally handle guest complaints, escalating when necessary for resolution. Record Keeping: Maintain accurate guest records and keep the front desk area organized. Guest Registration: Efficiently register guests, assign rooms, and manage special requests. Pre-registration Support: Assist with pre-registration and room blocking for streamlined check-in procedures. Room Management: Monitor and manage room availability and statuses effectively. Sales Focus: Utilize sales-oriented approaches to promote hotel services and enhance guest experiences. Knowledge: Possess comprehensive knowledge of hotel facilities, services, and local attractions. Room Status Coordination: Coordinate room status updates with housekeeping, ensuring smooth check-in/out processes. Reservation Handling: Manage reservations proficiently, including same-day bookings and cancellations. Security Oversight: Ensure security of guest room keys and oversee safe deposit box access. Equipment Proficiency: Operate front office equipment such as computers and phones proficiently. Check-out Assistance: Facilitate guest check-out processes accurately and provide necessary assistance. Cashier Duties: Perform cashier duties, including posting charges and processing payments. Collaboration: Collaborate with housekeeping to maintain up-to-date room status reports and manage maintenance requests. Telephone Etiquette: Use proper telephone etiquette when handling incoming calls and assisting guests. Communication: Effectively communicate guest messages, mail, and hotel services both to guests, and other departments within the organization. Daily Updates: Stay informed about daily activities and meetings through pass-on logs and bulletin board updates. Incident Reporting: Promptly report incidents or guest requests to management for appropriate action. Safety Procedures: Adhere to safety and emergency procedures to ensure guest and staff safety. Qualifications: Bachelors in Hotel Management from a recognized institute Preferably with working experience in the hospitality industry Proficiency in English and Hindi (both written and spoken) Basic computer skills, including familiarity with MS Office and hotel management software Excellent communication and interpersonal skills Strong customer service orientation High attention to detail, strong organizational skills, and a positive team player attitude. Ability to handle multiple tasks and work under pressure Willingness to work flexible hours and rotational shifts as required.

Guest Service: Ensure guests receive the highest level of personalized service. Address and resolve guest complaints or issues promptly, escalating to the Head of Department (HOD) when necessary, and follow up to ensure guest satisfaction. Room Management: Oversee room allocations and updates. Ensure that special guest requests are met and maintain regular contact with guests to ensure a pleasant stay. Operational Oversight: Supervise daily front office operations, including check-ins, check-outs, and reservations. Ensure smooth coordination with other departments. Staff Supervision: Train, mentor, and manage front office staff. Ensure all team members adhere to hotel standards and policies. System Proficiency: Utilize hotel management software to manage bookings and reservations. Ensure all data is accurately entered and updated. Market Awareness: Stay informed about market trends, competition, and positioning. Implement strategies to maintain a competitive edge. Reporting: Prepare and present regular reports on front office activities, guest feedback, and occupancy rates to the HOD. General Duties: Maintain high standards of grooming and hygiene. Build strong working relationships with colleagues and other departments. Be willing to take on additional assignments as required. Ensure Booking Process Compliance: Ensure that the process for booking guests is followed accurately and consistently by all team members. System Improvement Suggestions: Make suggestions on how best to improve the booking system or other operational systems to streamline processes and enhance efficiency. Strategy Implementation: Implement and develop plans and strategies to ensure that all team members work consistently and follow established procedures. Performance Review Plans: Develop performance review plans for the reception team to reward excellent work and address any team issues or areas for improvement. Performance Reporting: Provide detailed reports to HOD on the performance and efficiency of the reception desk. Desk Coverage: Provide cover when required to ensure the reception desk is manned at all times, maintaining seamless operations. Master Key Security: Hold the master key for all rooms in the hotel and ensure it is kept secure and not given out to unauthorized persons. Reservation Handling: Take reservations over the phone or via the online booking system, ensuring accuracy and efficiency. Health and Safety Training: Ensure that all team members are appropriately trained on health and safety protocols and follow them within their working environment. Quality Assurance: Ensure the quality of work performed by the reception team is consistent and meets the hotels expectations and standards. Pre-requisites: Bachelors or Masters Degree in Hotel Management from a recognized institute Minimum of 2 years of experience in hotel management, preferably in a supervisory role Proficiency in English and Hindi (both written and spoken) Strong computer skills, including proficiency in MS Office and hotel management software Excellent guest management, hospitality skills, telephone etiquette, problem-solving abilities Strong leadership and team management abilities Ability to work effectively under pressure and handle multiple tasks Willingness to work flexible hours and rotational shifts as required.

Safal Hospital is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Hotel Beyzaa is looking for GSA F&B Professional to join our dynamic team and embark on a rewarding career journey Greeting guests as they arrive and showing them to their tables. Taking customer orders and serving food and beverages in a timely and courteous manner. Answering customer questions about menu items and making recommendations. Maintaining a clean and organized dining area. Processing customer payments and ensuring accurate billing. Handling customer complaints and resolving issues as they arise. Collaborating with kitchen staff to ensure timely delivery of food orders. Upselling menu items and promoting restaurant specials. Maintaining knowledge of current menu offerings, daily specials, and promotions. Adhering to food safety and sanitation guidelines and ensuring compliance with restaurant policies and procedures. Excellent customer service and communication skills.

Hotel Beyzaa is looking for STORE EXECUTIVE / IN-CHARGE to join our dynamic team and embark on a rewarding career journey Overseeing the floor, including supervising staff, managing customer inquiries and complaints, and ensuring that merchandise is displayed properly Monitoring and managing inventory levels, ordering supplies and merchandise as needed, and conducting regular stock checks Developing and implementing marketing strategies to drive sales and increase customer engagement Maintaining store appearance and cleanliness, including conducting regular maintenance and cleaning tasks Hiring, training, and supervising store staff and conducting performance evaluations Strong leadership and supervisory skills Strong analytical and problem-solving skills, with the ability to make data-driven decisions and solve complex problems Excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues and stakeholders

Temple View Hotel is looking for Front Office Executive to join our dynamic team and embark on a rewarding career journey Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills

PODDAR GROUP OF INSTITUTIONS is looking for Front Office Executive to join our dynamic team and embark on a rewarding career journey Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills

Role & responsibilities

Responsibilities: * Greet guests with warmth and efficiency * Maintain front desk operations * Manage phone calls and messages * Coordinate housekeeping services * Assist with event planning and execution Sales incentives

Responsibilities: Manage front desk operations Greet Clients with warmth Maintain Client Database in Microsoft Excel Prepare Client visit reports Manage floor discipline and grooming standards for all staff WHATSAPP CV at +91 8108042563 Provident fund

Bengaluru Karnataka India The Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader, Provides coordination and support for delivery of Workplace Services, Services include, but are not limited to: Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol and Workplace Onboarding, Responsibilities Responsible for personal safety and the safety of those who are affected by your work This includes but is not limited to: Complete at a satisfactory level all required and assigned HSE training, Follow all activity policies and procedures, including all HSE related requirements at all times, Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc Report any condition which you feel could result in an accident or injury and / or stop work if required, Service line: GWS Segment Show

We are looking for a polished, customer-focused Front Office Executive (FOE) for Dr Lal path lab. The FOE will be the first point of contact for walk-in clients, responsible for delivering a seamless, personalized, and courteous experience and coordinate with diagnostic teams and explain basic test procedures in a client-friendly manner. Key Responsibilities: Client Interaction & Service Experience Welcome and assist all clients with warmth and professionalism. Explain service offerings and package details clearly and sensitively. Appointment & Report Management Manage scheduling of pathology, radiology, and doctor consultation slots. Handle billing, payment processing, and issuance of invoices as per process. Operational Coordination Maintain up-to-date knowledge of test panels, report timelines, and departmental workflows to provide accurate information. Experience & Ambience Management Collect client feedback and escalate concerns promptly for resolution. Key Requirements: Qualification: Graduate in any stream. Experience: 2+ years in customer service/front office, ideally in diagnostics, wellness, healthcare, or luxury hospitality. Skills: Excellent verbal communication in English and local language Presentable with warm interpersonal behavior Ability to multitask and manage high-value clients discreetly

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Front Office Executive of the Orientation Centre (OC), you will be the first point of contact for all visitors, clients, and stakeholders. Your role involves managing the front desk, coordinating visitor experiences, and providing a warm and professional welcome to all guests. You will be responsible for maintaining a smooth and efficient operation of the front office while supporting administrative tasks and ensuring high-quality service. Key Responsibilities Greet and assist visitors in a friendly and professional manner Answer and direct incoming phone calls, addressing inquiries or directing to the appropriate department Maintain a clean and organized front desk and reception area Coordinate and manage visitor registrations, ensuring a seamless and pleasant experience Provide information about the Orientation Centre, its services, and facilities to visitors Guide visitors through the check-in process and ensure they are directed to their scheduled appointments or tours Assist with scheduling appointments, meetings, and tours for visitors and internal staff Maintain and update records of visitor logs, appointments, and correspondence Handle basic administrative tasks such as filing, photocopying, and managing office supplies Address and resolve visitor inquiries, concerns, or complaints in a professional manner Ensure visitors are comfortable and provided with necessary information or refreshments Collaborate with internal teams to provide timely responses to visitor queries or requests Liaise with housekeeping, security, and other departments to ensure the OC runs efficiently Provide feedback on visitor experiences and suggest improvements for enhancing service quality Coordinate events at JW/OC Reaching out to customers post visit for any further information/support where appropriate Key Attributes Proficiency in Microsoft Office (Word, Excel, Outlook) Familiarity with front office or reception management systems Fluency in English; knowledge of additional languages is a plus Positive attitude and professional demeanor Previous experience in the hospitality or corporate sector is preferred Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Bachelor’s degree or diploma in Hospitality, Business Administration, or a related field Experience: 4-6 years of experience in front office, reception, or customer service roles Skills: Excellent verbal and written communication skills Strong interpersonal and customer service abilities Organizational skills and attention to detail Strong problem-solving skills and ability to work independently Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

We are on the lookout for a proficient Front Office Executive to join our team. The successful candidate will be the first point of contact for our company, managing all reception duties and handling administrative tasks. Required Candidate profile Edu:Any Graduate 1-2 years of experience in customer service or client-facing roles or Front Desk role preferably in the real estate sector. Any Querry:snehal@peshr.com/9137306440

Responsibilities: * Manage reservations & check-ins/outs * Maintain front desk operations & guest relations * Greet guests, process bookings & manage requests * Ensure exceptional customer service at all times

Role & responsibilities Handle the front desk and maintain visitor records. Manage administrative chores and organisational tasks. Create a welcoming, professional environment for clients and customers. Your tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organising files etc Required skills and qualifications Bachelors degree in any field. Excellent communication and interpersonal skills. Ability to prioritise tasks and great organisational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi, and at least one other regional language. Preferred skills and qualifications 1–2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

Roles and Responsibilities Handle patient registration, billing, and cashier activities at the front desk. Provide exceptional guest handling services to patients and visitors. Manage OPD (Outpatient Department) operations efficiently. Offer counseling support to patients on various healthcare services offered by the hospital. Ensure smooth flow of communication between patients, doctors, and other hospital staff.

Responsibilities: Greet guests, manage front desk operations & EPABX system Maintain office administration & coordination tasks and assist in HR activities. Handle guest requests via phone & in-person Manage reception activities & telephone handling Office cab/shuttle

Maintain a high level of professionalism and a customer-friendly attitude at all times. Maintain and update office contact lists, directories, and files. Handle incoming phone calls, emails, and messages, ensuring they are directed to the right person or department. Direct visitors to the appropriate department or personnel. Coordinate logistics for visiting clients, ensuring their comfort and needs are met. Handle sensitive information with the utmost confidentiality and discretion. Ensure that company and client information remains secure and protected. Navigating dynamic work environment with adaptability and Poise. Facilitating cross-functional collaboration to deliver successful meetings and events. Providing exemplary customer service, characterized by patience, empathy and attention to details. Excellent communication skills, both verbal and written(English, Telugu and Hindi). Problem-solving skills and a proactive approach to tasks. Strong organizational and multitasking abilities. High level of professionalism and attention to detail. Role: Front Office Department: Administration Industry Type: Real Estate Employment Type: Full Time, Permanent Apply Now

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .