579 Patient Relations Jobs

Role & responsibilities Handling Floor Queries Patient Complaints Death Body Related Queries Discharge Summary Related Queries Preferred candidate profile Floor Coordinator GRE

Roles and Responsibilities Manage front office operations during shift, ensuring smooth patient flow and efficient reception services. Manage front desk staff, providing guidance and training to improve customer satisfaction and productivity. Handle emergency situations calmly and efficiently, prioritizing patient needs while maintaining confidentiality. Coordinate with other teams to resolve issues related to billing, scheduling, or equipment maintenance. Desired Candidate Profile 5-10 years of experience in a similar role (front office management). Strong knowledge of medical terminology and hospital procedures. Excellent communication skills for handling phone calls, patients queries, and...

Health Care Coach-B.Pharma Salary: Up to 29K Role: Provide psychosocial support to patients with chronic/acute/terminal illnesses Counsel patients postdischarge and track their health status Clear and effective communication Passion for patient care Required Candidate profile Location: Ghansoli, Navi Mumbai Qualification: Graduate (Medical Field only) Apply: Send your CV or call , WhatsApp at HR Mahek:- 7559401618 Perks and benefits High salary Package !

Role and Responsibilities As a Floor Coordinator, you will be responsible for: Service, replenish stocks, maintain all housekeeping areas within your allocated working floor to the Sodexo required standards set out, ensuring customer requirements are met and their needs anticipated at all times Respond positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner Daily replenish, clean and fill vending areas with supplys following Sodexo guidelines set out Collect, segregate and maintain all waste collection ensuring that all bins internal and external are kept in good order at all times Manage the collection and disposal of c...

Process: Healthcare Advisor Location: - Navi Mumbai Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in. Skills:- Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority. Qualification:- Minimum Bachelors Degree in Clinical / Medico/ Biology background (Preferred Paramedics, Clinical Psychologists, Physi...

Manage and monitor activities of all dept. during day/ night, with staff and Nursing supervisor To represent as manager on duty, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise in emergency

Job description Greetings from Bristol Healthcare Services Pvt Ltd CHENNAI We are hiring multiple positions in our US Medical billing team in Chennai,Tamilnadu Positions: Patient Caller Credentialing Important Note: Immediate joiners preferred Applicants, please mention the job title in the email body, e.g., 'Job Title 1 Applying for Patient Caller Please do not apply fresher or other experienced Job Title 1 : PATIENT CALLER (WFH/WFO) Good communication in US English. Should have AR Analysis and Calling experience. Exclusively should have a minimum of 2 years of patient calling experience. Job Title 2 : CREDENTIALING SPECIALIST (WFO) Strong English communication skills Experience in accounts...

Duties & Responsibilities: To prepare the department manual covering all relevant NABH standards. To review and update the manual on yearly basis and get revisions approved by concerned authorities. Supervision and implementation of all aspects described in manual for continuous improvement of the department. To attend all the relevant committee meetings and ensure follow up & closure of observations related to his/her concerned department. To ensure timely submission of quality indicators data to Quality Department for further analysis. Greeting and introduction for new admissions. Daily interaction with the patients, query handling & collecting feedback from the patient/attendant in both H...

Role & responsibilities Co-ordination with all Departments (Internally / Externally). Preparing Daily MIS. Raising Indent for Brach based on the requirements. Ensuring smooth patient flow. Minimizing the patient time and process. Co-ordinating with patients till they walk out. Maintaining Registers in Consultation room and Investigation Room. Maintaining employee attendance and monitoring staff leave and timings. Arranging alternative staff and doctors while they are on leave. For more details contact - 9712687709

Medcare Hospitals Medical Centres is looking for Consultant - Gastrointestinal Surgery to join our dynamic team and embark on a rewarding career journey Patient Consultation: Conduct consultations with patients to assess gastrointestinal health, perform examinations, and establish surgical diagnoses. Diagnostic Evaluation: Order and interpret diagnostic tests, imaging studies, and endoscopic procedures for accurate diagnosis. Treatment Planning: Develop and implement personalized treatment plans for patients with gastrointestinal surgical conditions. Surgical Procedures: Perform a range of gastrointestinal surgeries, including but not limited to appendectomy, colectomy, hernia repair, and ba...

Health Care Coach-B.Pharma Salary: Up to 30K Role: Provide psychosocial support to patients with chronic/acute/terminal illnesses Counsel patients postdischarge and track their health status Clear and effective communication Passion for patient care Required Candidate profile Location: Ghansoli, Navi Mumbai Qualification: Graduate (Medical Field only) Apply: Send your CV or call HR sayali on WhatsApp at 9158043197 Perks and benefits High salary Package !

Job Title: Centre Manager Department: Operations / Administration Reports To: Regional Operations Head / Medical Director Location: Faridabad Job Summary: The Centre Manager will oversee the daily operations of the IVF Centre, ensuring smooth functioning of all clinical and non-clinical activities. The role involves managing staff, maintaining service quality, ensuring patient satisfaction, driving revenue targets, and ensuring compliance with medical and legal standards. Key Responsibilities: 1. Operations Management Oversee day-to-day operations of the IVF Centre to ensure seamless patient flow and efficient service delivery. Coordinate between clinical, nursing, embryology, and administra...

1. Conflict Resolution: Handle complex issues and disputes that may arise between patients, families, or hospital staff. Ensure effective and compassionate resolution of conflicts. 2. Communication: Maintain open and effective communication with patients, their families and hospital staff. Implement communication strategies to keep stakeholders informed about changes in policies, procedures and services. 3. Guest Satisfaction: Lead initiatives to improve overall patient and guest satisfaction by addressing concerns, ensuring timely responses to requests and implementing strategies to enhance the guest experience. 4. Complaint Management: Oversee the management and documentation of patient an...

Job Duties & Responsibilities To interact with hospital insurance patients. Create WhatsApp groups to provide/share information. Collecting necessary documents from Patient /Hospital. Coordinate with internal medical and Ops team for initial approval. Cross checking the files before sharing with the approval team. Educating patients about deduction. To create awareness about reimbursement claims. (Pre & Post Hospitalization) Collecting claim support documents from the patients / hospitals & coordinate with back-end team to ensure smooth transfer of data to the TPA/Insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to th...

Health Care Assistant Salary: Up to 30K Role: Provide psychosocial support to patients with chronic/acute/terminal illnesses Counsel patients postdischarge and track their health status Clear and effective communication Passion for patient care Required Candidate profile Location: Ghansoli, Navi Mumbai Qualification: Graduate (Medical Field only) Apply: Send your CV or call HR Omkar on WhatsApp at 8698879613 Perks and benefits High salary Package !

Location: - Navi Mumbai Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in. Skills:- Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority. Qualification:- Minimum Bachelors Degree in Clinical / Medico/ Biology background (Preferred Paramedics, Clinical Psychologists, Physiotherapist, Dietitian, Nutri...

Role & responsibilities Develop and implement strategies to consistently improve patient satisfaction and Net Promoter Score (NPS) across various departments (IPD, OP, ER, ICU). Analyze feedback data and implement initiatives to address areas of improvement. Establish and maintain efficient processes for collecting patient feedback forms in IPD, ER, and OPD. Ensure a high collection rate to gather comprehensive insights into patient experiences. Implement a robust system for logging and categorizing customer complaints. Lead efforts to investigate complaints, drive resolutions, and track outcomes for continuous improvement. Identify operational inefficiencies and areas for process improvemen...

We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have 3-4 years of experience in the field. Roles and Responsibility Develop and maintain strong relationships with patients, providing excellent customer service and support. Coordinate patient appointments, ensuring timely scheduling and communication. Collaborate with healthcare professionals to develop and implement patient care plans. Provide education and resources to patients, empowering them to make informed decisions about their health. Maintain accurate records of patient interactions, including progress notes and treatment...

Dear Candidates, Greetings from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.) Join the fastest growing Fertility & IVF Brand in the country which aims to transform the future of fertility globally. Designation: Financial IVF Counsellor (Only Female Candidate) Education: Graduation Work Location: Patna and Delhi Experience: 1- 5 years (Healthcare Experience) Call leads of potential patients as per defined targets for each day Counsel patients and resolve their queries Keep track of patient pipeline and share status on conversion Manage the department operationally- coordination with doctors and patients Centre Timings: 9 AM - 6 PM (Thursday weekly off) Salary: Best as per ma...

A healthcare coordinator manages patient care, schedules appointments, facilitates communication between patients and providers,. Key duties include developing care plans, educating patients, coordinating referrals, maintaining records

A patient care coordinator is a healthcare professional who manages a patient's care plan by acting as a liaison between the patient, Key responsibilities include scheduling appointments, coordinating treatments, managing medical records. Perks and benefits PF and ESI Medical insurance

Health Care Assistant Salary: Up to 30K Role: Provide psychosocial support to patients with chronic/acute/terminal illnesses Counsel patients postdischarge and track their health status Clear and effective communication Passion for patient care Required Candidate profile Location: Ghansoli, Navi Mumbai Qualification: Graduate (Medical Field only) Note: Only Regional candidates Required To Apply Contact More information HR Omkar:-8698879613 Perks and benefits High salary Package !

B.Pharma|| Medical Representative ||Any Medical Domain || Councelling Location: - Navi Mumbai Responsibilities:- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in. Skills:- Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority. Qualification:- Minimum Bachelors Degree in Clinical / Medico/ Biology background (Preferred...

Key Roles and Responsibilities: 1. Patient Counselling Provide clear and compassionate counselling to patients regarding their diagnosis, treatment options, and surgical procedures. Explain pre-operative and post-operative instructions, risks, benefits, and expected outcomes. Clarify doubts and help patients make informed decisions about their eye care. Support patients emotionally, especially elderly or anxious individuals. 2. Surgical Counselling & Conversion Explain different surgical options (e.g., cataract, LASIK, retina, glaucoma) and the technologies used. Discuss package details, costs, insurance, and payment options. Follow up with patients who have been advised surgery to facilitat...

Develop and implement health economics strategies to achieve business objectives. Conduct market research and analyze data to identify trends and opportunities. Collaborate with cross-functional teams to design and launch new products Required Candidate profile Strong understanding of the Indian healthcare industry and its regulations. Proven track record of developing and implementing successful health economics strategies. Excellent analytical skills