2149 Guest Relations Jobs

Key responsibilities include greeting guests, checking them in and out, managing reservations, and handling payments. They also answer inquiries, provide information about the hotel and local area, and resolve guest issues or complaints Greeting and Welcoming: Creating a positive first impression by warmly greeting guests upon arrival. Check-in and Check-out: Efficiently managing the process of registering guests and processing their departure. Answering Inquiries: Providing information about the hotel, its services, and local attractions. Handling Complaints: Addressing guest concerns and resolving issues to ensure satisfaction.

About The Opportunity Join a leading player in the hospitality and luxury hotel management sector in India. In this dynamic on-site role, you will oversee world-class hotel operations, driving excellence in guest services, revenue management, and team performance. Our organization has earned a strong reputation for quality and innovation in the hospitality industry, creating memorable guest experiences and fostering a culture of continuous improvement. Role & Responsibilities Oversee and manage all aspects of daily hotel operations ensuring outstanding guest services and operational efficiency. Drive strategic planning and execution to achieve business growth, revenue targets, and profitability. Lead, mentor, and develop a high-performing team across various hotel departments. Implement robust financial controls, budget management processes, and cost optimization strategies. Maintain compliance with industry regulations, safety standards, and quality assurance procedures. Cultivate strong relationships with guests, vendors, and local community stakeholders to enhance brand reputation and market presence. Skills & Qualifications Must-Have: Proven leadership experience in hotel or hospitality management, with a strong track record of operational excellence. Must-Have: Deep understanding of front-of-house and back-of-house operations, including guest relations, housekeeping, and food & beverage management. Must-Have: Strong financial acumen and experience in budget management, forecasting, and cost control. Must-Have: Excellent interpersonal and communication skills, with ability to lead diverse teams and manage multi-departmental operations. Preferred: Experience in luxury or upscale hotel management with exposure to international hospitality standards. Preferred: Advanced degree or relevant certifications in Hospitality Management or Business Administration. Benefits & Culture Highlights Dynamic and supportive work environment encouraging innovation and professional growth. Competitive compensation package with performance-based incentives. Opportunity to lead stellar teams and shape the guest experience at a renowned hospitality brand in India. Skills: leadership,leadership experience,guest relations,communication skills,budget management,operational excellence,forecasting,interpersonal skills,back-of-house operations,cost control,operations,food & beverage management,front-of-house operations,team management,strategic planning,financial acumen,hotel management,housekeeping Show more Show less

The Housekeeping role at Oh Stayz properties involves overseeing all operational aspects to ensure high standards of cleanliness, maintenance, guest experience, and operational efficiency. This position requires a combination of hands-on management and strategic oversight, covering housekeeping, gardening, property upkeep, guest relations, kitchen management, purchasing, staff supervision, inventory control, budgeting, and reporting. The ideal candidate will demonstrate strong leadership, organizational skills, and a dedication to delivering exceptional guest experiences. Responsibilities include supervising daily housekeeping operations to maintain hygiene and cleanliness standards, conducting regular property inspections for upkeep, overseeing outdoor spaces" maintenance, managing guest interactions for seamless experiences, handling kitchen operations and food services, managing purchasing and inventory, supervising staff and scheduling, budgeting and cost control, maintaining accurate records, and submitting regular reports to management on property performance. Qualifications for this role include a minimum of 2 years of experience in property management or hospitality roles with hands-on experience in housekeeping, gardening, or general maintenance. The candidate should possess strong organizational, problem-solving, and communication skills, proficiency in inventory management, budgeting, and reporting, and personal qualities such as being detail-oriented, reliable, adaptable, and committed to providing top-notch guest service. A diploma or degree in hospitality management, property management, or a related field is preferred. This is a full-time, permanent position with benefits that include food provided, day and night shifts with weekend availability, performance bonus, and requirements for higher secondary education (12th pass). The candidate should have at least 1 year of experience in Hotel/Resort Operations, be proficient in Malayalam and Hindi, and work in person at the designated location.,

As a Banquet Event Order Analyst, your primary responsibility will be to read and analyze banquet event orders to gather guest information and determine the appropriate set up, timeline, specific guest needs, buffets, action stations, and other relevant details. You will be responsible for setting up the banquet area/room, ensuring cleanliness and proper arrangement. Monitoring and maintaining the cleanliness, sanitation, and organization of your assigned station and service areas will also be crucial to your role. Additionally, you will inspect storage areas for organization, adherence to the First In First Out (FIFO) method, cleanliness, and address any deficiencies as needed. Communication with guests and colleagues is essential to ensure that guest needs are met and that staff is working effectively as a team. You will also oversee the final breakdown and clean-up of function rooms. In supporting management, you will be involved in various aspects of personnel management, including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It is important to adhere to all company, safety, and security policies and procedures, report any accidents, injuries, or unsafe work conditions to the manager, and complete required safety training and certifications. Maintaining a clean and professional uniform and appearance, respecting the confidentiality of proprietary information, and safeguarding company assets are key expectations. Welcoming and acknowledging all guests according to company standards, anticipating and addressing guest service needs, assisting individuals with disabilities, and expressing genuine appreciation to guests are integral to providing excellent customer service. Effective communication using clear and professional language, developing positive working relationships with colleagues, supporting team goals, and responding appropriately to concerns are essential elements of your role. Upholding quality expectations and standards, verifying information in various formats, and demonstrating physical capabilities such as standing, sitting, walking for extended periods, moving objects of varying weights, and maneuvering in different physical environments are required tasks. Performing other reasonable job duties as requested will also be part of your responsibilities.,

As a dedicated Events Coordinator, your primary responsibility will be to provide compelling communication to potential guests, showcasing our brand, facility, and menu offerings. You will engage with prospective clients, addressing queries, alleviating concerns, and securing commitments through signed contracts and necessary deposits. Your role will involve conducting meetings with guests to showcase our facilities, curate menus, and offer additional services such as audio/visual setups and entertainment options. You will be tasked with developing agreements, menus, and event orders to ensure seamless execution. It will be your duty to enter events into the Open Table reservation system, reviewing the event schedule with the host to guarantee accurate planning. Collaborating closely with the Chef, you will coordinate event menus to maintain proper inventories and ensure item availability. On event days, you will coordinate with managers and servers to set up the rooms according to guest specifications, exceeding their expectations. Additionally, you will greet all parties upon arrival, reviewing arrangements, and introducing them to the Manager on Duty and lead server. Throughout events, you will oversee the execution, ensuring timely service and complete guest satisfaction. Following each event, you will conduct a post-event follow-up to assess the guest experience and explore possibilities for repeat bookings. Your role will also involve processing banquet checks and related documents in adherence to established accounting policies. Upholding a professional appearance as per the Employee Handbook guidelines is essential. With an in-depth understanding of all food and beverage menus and Fire Marshal requirements, you will manage all aspects of Conference and Banquet operations to achieve revenue targets. Utilizing historical data and statistical insights, you will drive the department towards its revenue goals. You will be responsible for achieving budget targets for Banqueting and catering, focusing on assigned corporate accounts. Additionally, you will play a crucial role in preparing comprehensive orientation programs for new staff, ensuring they are well-equipped to deliver exceptional service.,

You will be working as a Receptionist cum Administrative Assistant in Telegaon Dabhade, Pune. Your role will involve managing front desk operations, travel arrangements, accommodation bookings, administrative tasks, and guest relations. As a Receptionist cum Administrative Assistant, you will be responsible for greeting and welcoming guests, answering phone calls, and maintaining a tidy reception area. Additionally, you will assist in travel arrangements, including flight bookings and hotel reservations, ensuring cost-effectiveness and comfort. You will provide administrative support to various departments, manage office supplies, schedule meetings, and assist with guest inquiries and requests promptly and efficiently. Maintaining records related to travel, administrative tasks, and preparing reports will also be part of your responsibilities. The ideal candidate should have a minimum of 2 years of experience in a receptionist or administrative role, with proven expertise in travel management and hotel booking. Strong communication skills, organizational abilities, and proficiency in MS Office Suite are essential. You should be able to work independently as well as part of a team. Preferred skills include familiarity with booking systems, travel management software, customer service orientation, and a professional demeanor. This is a full-time position with a day shift schedule.,

Daily operations and maintenance of the society's clubhouse facilities, ensuring a positive experience for residents. Responsibilities include member services, facility management, event coordination, and administrative tasks.

Interested Candidates may share their CV to joinus@vedicvillagehotels.in OR WhatsApp. 8714642710, 8714642720, 8714642721 Roles and Responsibilities Completely in charge of Hotel Operations. - Supervise the team and lead hotel marketing activities in the local area. - Implement actions to improve revenue from the rooms, food & beverage, and direct sales divisions - Build and nurture local networks - Develop an annual business plan in coordination with the CEO - Ensure the highest standards of professional services to customers. - Initiate cost-effective controls and revenue management techniques. - Prepare, review, and assess monthly or periodic financial statements. - Create a brand image for the hotel. - Develop strategies for organizing, staffing, planning, and executing functionalities. - Provide training for hotel staff in delivering care that meets the best standards and practices. - Develop day-to-day operations and functions of a hotel, ensuring total guest satisfaction. - Maintain and manage hotel equipment, infrastructure, inventories, and other facilities efficiently. - Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success Qualification : Degree/ Diploma in Hotel Management Perks and benefits Food, Accommodation, Health Insurance, PF provided as per company norms

Company Description Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL Accor Live Limitless a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences, Job Description We are looking for a dynamic Guest Relations Associate to join our team at Fairmont Mumbai In this role, you will be the face of the hotel, responsible for creating memorable experiences for our guests and ensuring their stay exceeds expectations, Key Responsibilities Warm Welcome: Greet guests upon arrival with a warm and friendly demeanor, providing a personalized and memorable welcome experience, Guest Assistance: Assist guests with check-in and check-out procedures, ensuring a seamless and efficient process while maintaining the highest levels of hospitality, Anticipate Needs: Anticipate guest needs and preferences, proactively offering assistance, information, and recommendations to enhance their stay, Problem Resolution: Act as a point of contact for guest inquiries, concerns, and complaints, resolving issues promptly and effectively to ensure guest satisfaction, VIP Services: Provide personalized services to VIP guests, including arranging special amenities, coordinating special requests, and ensuring VIP preferences are met, Concierge Services: Assist guests with reservations, transportation arrangements, and recommendations for dining, entertainment, and sightseeing options, Guest Communication: Maintain clear and open communication with guests, keeping them informed about hotel services, facilities, and special events, Relationship Building: Build and maintain strong relationships with guests, ensuring their loyalty and satisfaction with their Fairmont Mumbai experience, Team Collaboration: Collaborate with other departments, including front office, housekeeping, and food and beverage, to ensure seamless guest experiences and resolve any issues that may arise, Qualifications Previous experience in guest relations, customer service, or hospitality is preferred, Excellent interpersonal and communication skills, with fluency in English (additional languages are a plus), Strong problem-solving abilities and the ability to remain calm and composed under pressure, Exceptional attention to detail and organizational skills, Ability to multitask effectively and prioritize guest needs in a fast-paced environment, Flexibility to work various shifts, including weekends and holidays, Proficiency in using computer systems and hotel management software, Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, Show

Role & responsibilities Greeting and welcoming passengers, and solving issues. Checking in baggage. Making reservations. Assist in Baggage and Cargo Ramp Operations Baggage Screening, Staff Screening, Security Check Interested candidates kindly call HR NISHA - 7418259706 HR Shwetha- 7358359706 Aviation Diploma or Airline Certification Course Preferred. Preferred candidate profile Minimum 10th or +2 or a Graduate Good Communication skills Age between 18-29 yrs. Immediate Joining. Vacancies available in Chennai, Bengaluru, Coimbatore, Kerala Airports Perks and benefits PF,ESI, INCENTIVES, CAB ALLOWANCES, SALARY INCREMENT.

Front Office Executive We are looking out for a Front Office Executive with a pleasant personality and great communication skills. Will need to manage visitors, office directory and redirect requests to the right employee in the company. Serves visitors by greeting, welcoming, and directing them appropriately with a kind and patient temperament. Your responsibilities: Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Calling customers and collecting the feedback. Contributes to team effort by accomplishing related results as needed. Answer, screen and forward incoming phone calls. Provide basic and accurate information in-person and via phone/email. Receive, sort and distribute daily mail/deliveries. Order front office supplies and keep inventory of stock. Update calendars and schedule meetings. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. Skill sets/Experience we require: Proven work experience as a Receptionist, Front Office Representative or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g. fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude Preferred Female Candidate Pedigree • Bachelor's degree in administration / management

Welcome guests and visitors in a professional and courteous manner. Maintain and update contact information of employees, customers Draft, compose, and send letters and emails as required. Arrange & schedule appointments, meetings, and events.

Welcome Guests: Greet and check-in/out guests courteously to ensure a hospitable experience. Adaptability: Flexibly adapt to shift changes to meet business requirements. Reservation Management: Accurately manage reservations, cancellations, and modifications. Guest Communication: Respond promptly to inquiries, provide information, and arrange itineraries. Payment Processing: Securely process payments and maintain precise billing records. Coordination: Coordinate with housekeeping and maintenance for guest requests and issue resolution. Complaint Resolution: Professionally handle guest complaints, escalating when necessary for resolution. Record Keeping: Maintain accurate guest records and keep the front desk area organized. Guest Registration: Efficiently register guests, assign rooms, and manage special requests. Pre-registration Support: Assist with pre-registration and room blocking for streamlined check-in procedures. Room Management: Monitor and manage room availability and statuses effectively. Sales Focus: Utilize sales-oriented approaches to promote hotel services and enhance guest experiences. Knowledge: Possess comprehensive knowledge of hotel facilities, services, and local attractions. Room Status Coordination: Coordinate room status updates with housekeeping, ensuring smooth check-in/out processes. Reservation Handling: Manage reservations proficiently, including same-day bookings and cancellations. Security Oversight: Ensure security of guest room keys and oversee safe deposit box access. Equipment Proficiency: Operate front office equipment such as computers and phones proficiently. Check-out Assistance: Facilitate guest check-out processes accurately and provide necessary assistance. Cashier Duties: Perform cashier duties, including posting charges and processing payments. Collaboration: Collaborate with housekeeping to maintain up-to-date room status reports and manage maintenance requests. Telephone Etiquette: Use proper telephone etiquette when handling incoming calls and assisting guests. Communication: Effectively communicate guest messages, mail, and hotel services both to guests, and other departments within the organization. Daily Updates: Stay informed about daily activities and meetings through pass-on logs and bulletin board updates. Incident Reporting: Promptly report incidents or guest requests to management for appropriate action. Safety Procedures: Adhere to safety and emergency procedures to ensure guest and staff safety. Qualifications: Bachelors in Hotel Management from a recognized institute Preferably with working experience in the hospitality industry Proficiency in English and Hindi (both written and spoken) Basic computer skills, including familiarity with MS Office and hotel management software Excellent communication and interpersonal skills Strong customer service orientation High attention to detail, strong organizational skills, and a positive team player attitude. Ability to handle multiple tasks and work under pressure Willingness to work flexible hours and rotational shifts as required.

Safal Hospital is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Hotel Beyzaa is looking for GSA F&B Professional to join our dynamic team and embark on a rewarding career journey Greeting guests as they arrive and showing them to their tables. Taking customer orders and serving food and beverages in a timely and courteous manner. Answering customer questions about menu items and making recommendations. Maintaining a clean and organized dining area. Processing customer payments and ensuring accurate billing. Handling customer complaints and resolving issues as they arise. Collaborating with kitchen staff to ensure timely delivery of food orders. Upselling menu items and promoting restaurant specials. Maintaining knowledge of current menu offerings, daily specials, and promotions. Adhering to food safety and sanitation guidelines and ensuring compliance with restaurant policies and procedures. Excellent customer service and communication skills.

Hotel Beyzaa is looking for SENIOR F&B EXECUTIVE / ASSISTANT MANAGER F&B to join our dynamic team and embark on a rewarding career journey Greeting guests as they arrive and showing them to their tables. Taking customer orders and serving food and beverages in a timely and courteous manner. Answering customer questions about menu items and making recommendations. Maintaining a clean and organized dining area. Processing customer payments and ensuring accurate billing. Handling customer complaints and resolving issues as they arise. Collaborating with kitchen staff to ensure timely delivery of food orders. Upselling menu items and promoting restaurant specials. Maintaining knowledge of current menu offerings, daily specials, and promotions. Adhering to food safety and sanitation guidelines and ensuring compliance with restaurant policies and procedures. Excellent customer service and communication skills.

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. .

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. .

Responsibilities: * Greet guests with warmth and efficiency * Maintain front desk operations * Manage phone calls and messages * Coordinate housekeeping services * Assist with event planning and execution Sales incentives

Responsibilities: Manage front desk operations Greet Clients with warmth Maintain Client Database in Microsoft Excel Prepare Client visit reports Manage floor discipline and grooming standards for all staff WHATSAPP CV at +91 8108042563 Provident fund

Role & responsibilities Reporting to management and assisting with administrative tasks Answering phone calls and forwarding calls to respective departments Scheduling and confirming appointments, meetings and events Greeting and assisting visitors in a professional and friendly manner Handling enquiries and sorting mail Copying, scanning and filing documents Keeping track of office supplies and placing orders for replacements Preferred candidate profile With good communication & interpersonal skills Fluency in Hindi & English mandatory Minimum 2 years of relevant experience Work Location: Mindspace Interested candidate can reach out to P Sai Kumar Varma - 81210 33965

-Assist with visitor verification and security protocols. -Create positive initial impressions for visitors and clients. -Facilitate smooth internal and external communication. -Proficient in MS Office and basic office equipment. Required Candidate profile - Minimum 1 Year of relevant experience . - Presentable, professional, and courteous demeanor. - Strong organizational and multitasking abilities. - Fluency in English is a must . Perks and benefits 16+ Years old MNC