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0.0 - 4.0 years
0 Lacs
haryana
On-site
You will be responsible for providing an excellent and consistent level of service to your customers. As a Guest Service Officer, your main duty is to contribute to the smooth and efficient running of the Reception within the Rooms Division. To qualify for this role, you should have a diploma or qualification in Hospitality or Tourism Management. This educational background will help you in understanding the industry standards and best practices to deliver exceptional guest experiences.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
gandhinagar, gujarat
On-site
You will be joining a professional services firm affiliated with KPMG International Limited. KPMG in India has been established since August 1993, with offices located across various cities such as Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. Our professionals utilize the global network of firms while keeping up-to-date with local laws, regulations, markets, and competition to better serve our national and international clients in India across different sectors. We aim to deliver rapid, performance-based, industry-focused, and technology-enabled services that demonstrate our deep understanding of global and local industries and our expertise in the Indian business environment. We are committed to providing equal employment opportunities for all.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
surat, gujarat
On-site
You will be responsible for managing a 102 room Resort property.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
chandigarh
On-site
As a Duty Manager at Holiday Inn Chandigarh ZKP, you will be responsible for overseeing the daily operations of the hotel located in Chandigarh, India. Your role will involve managing staff, ensuring guest satisfaction, and promptly addressing any issues that may arise during your shift. Additionally, you will play a key role in scheduling, training, and collaborating with different departments to guarantee a smooth and enjoyable experience for all guests. Your primary duties will include supervising the hotel staff, maintaining high standards of customer service, and resolving any guest concerns or complaints in a timely and professional manner. You will also be actively involved in training new employees, creating work schedules, and coordinating with various departments to ensure efficient operations at all times. The ideal candidate for this role should possess excellent communication skills, strong leadership abilities, and a keen eye for detail. You should be able to work well under pressure, multitask effectively, and demonstrate a proactive approach to problem-solving. Prior experience in the hospitality industry and a passion for delivering exceptional guest experiences will be highly valued in this position. If you are looking for a challenging and rewarding opportunity to showcase your managerial skills in a dynamic hotel environment, then this full-time Duty Manager role at Holiday Inn Chandigarh ZKP could be the perfect fit for you. Join our team and be a part of providing top-notch services to our guests while enjoying a vibrant work atmosphere in one of the prime locations in Chandigarh.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
dehradun, uttarakhand
On-site
As Guest Relation - Manager at Six Senses, you play a crucial role in understanding and embodying the brand's vision of facilitating connections with oneself, others, and the world while upholding values such as local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsibility, fun, and wellness. Your primary focus will revolve around sustainability, wellness, and extraordinary experiences, ensuring their integration into the strategic planning and overall development of the hotel/resort. It is your responsibility to oversee the implementation of all directives, practices, and initiatives in alignment with the brand's ethos. Key Responsibilities: - Demonstrate a comprehensive understanding of the hotel's facilities and services. - Adhere to reservation policies regarding guarantees and no-shows, processing advance deposits. - Manage the guest history and profile system in collaboration with the Director of Front Office. - Collaborate with various departments to meet guests" needs and ensure a seamless guest experience. - Enforce established policies, procedures, and best practices while maintaining a cost-effective approach through training. - Ensure compliance with legal, financial, and operational requirements, including safety protocols, communication standards, and budget controls. Qualifications: - A college degree and a minimum of three years of experience in Front Office/Guest Service roles or equivalent. - Preferably a Bachelor's degree in Hotel Management, Business Administration, or related fields with over three years of experience in a similar operational role. - Proficiency in English is essential. Please note that the above description provides a general overview of the role of a Guest Relation - Manager at Six Senses Vana. It does not encompass all duties and responsibilities associated with the position. We adhere to a strict no-fee recruitment policy at IHG (InterContinental Hotels Group), and we do not request money or charge fees during the application process. If you believe you possess the relevant skills and experience, we encourage you to apply and embark on this exciting journey with us today.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for offering the highest level of personalized service to guests at all times. In case of guest complaints or issues without an immediate solution, it is crucial to report them to supervisors and ensure follow-up with guests. Awareness of hotel activities and providing proper handover of pending points for the next shifts is necessary. Your duties include providing courteous, professional, efficient, and flexible service, following opening and closing procedures, monitoring operating supplies to reduce wastage, handling services and products, and having the ability to recommend Food & Beverage combinations, upsell, and cross-sell. Maintaining high grooming and hygiene standards, fostering good relationships with colleagues and other departments, and offering full support to supervisors and the team are essential aspects of the role. You will be responsible for hosting and serving guests to ensure an exceptional dining experience, creating lasting memories, and building relationships. Bringing restaurant concepts to life with personal flair and style in guest interactions is a key part of the position. Ideally, you should have a relevant degree or diploma in Hospitality or Tourism management and a minimum of 2 years of work experience in hotel operations. Good customer service, communication, and interpersonal skills are necessary for this role.,
Posted 3 days ago
8.0 - 13.0 years
0 - 0 Lacs
hyderabad, chamoli, dehradun
On-site
The role of a Hotel Assistant Manager is crucial in the Hospitality/Hotel sector as it directly impacts the guest experience, operational efficiency, and overall success of the establishment. This position plays a vital role in ensuring seamless operations, maintaining high service standards, and driving revenue generation for the hotel. The Hotel Assistant Manager acts as a bridge between various departments, fostering collaboration and synergy to achieve common goals. The Hotel Assistant Manager is instrumental in ensuring the smooth functioning of daily operations, overseeing guest services, and managing staff to deliver exceptional customer experiences. This role is pivotal in upholding the hotels reputation, enhancing guest satisfaction, and contributing to revenue growth through effective management practices. In a dynamic industry like Hospitality, the Hotel Assistant Manager must stay abreast of emerging trends, technological advancements, and evolving guest preferences to drive innovation and maintain competitiveness. Key stakeholders the Hotel Assistant Manager interacts with include senior management, department heads, staff members, guests, vendors, and regulatory authorities. This position holds a pivotal place in the hotels organizational structure, acting as a linchpin for effective communication and coordination. Success in this role is measured by various key performance indicators (KPIs) such as guest satisfaction scores, revenue targets, occupancy rates, staff retention, and operational efficiency metrics. Key Responsibilities The Hotel Assistant Manager has a diverse set of responsibilities that are essential for the smooth functioning of the hotel: Project Planning and Execution: The Assistant Manager is responsible for planning and coordinating various projects within the hotel, ensuring timely execution and meeting quality standards. Problem-Solving and Decision-Making: This role involves addressing guest concerns, resolving operational issues, and making critical decisions to enhance service delivery and operational efficiency. Collaboration with Cross-Functional Teams: The Assistant Manager works closely with departments such as housekeeping, front office, F&B, and maintenance to streamline operations and deliver a seamless guest experience. Leadership and Mentorship: Leading and guiding the hotel staff, providing training, mentorship, and support to ensure high performance and a positive work environment. Process Improvement and Innovation: Identifying areas for improvement, implementing innovative solutions, and continuously enhancing operational processes to drive efficiency and guest satisfaction. Technical or Customer-Facing Responsibilities: Engaging with guests, handling special requests, addressing feedback, and ensuring that service standards are consistently met. We are currently employing, send your resume here :- consultantrecruitment67@gmail.com
Posted 3 days ago
3.0 - 8.0 years
0 - 0 Lacs
bangalore, baddi, idukki
On-site
We are looking for a reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. Room Attendant Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. We are currently employing, send your resume here :- consultantrecruitment67@gmail.com
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The role of Head of Operations and Quality Management in Hyderabad, India, is a pivotal position that requires you to excel in customer service and operational leadership. As the Head of Operations and Quality Management, your primary responsibility will be to ensure exceptional customer service for high-net-worth clients, delivering unforgettable experiences while maintaining operational excellence and high-quality standards. This role demands a visionary leader who possesses a deep understanding of personalized service, luxury hospitality management, and quality assurance. Your responsibilities will include leading initiatives to set industry benchmarks for client satisfaction and guest experiences, developing personalized service protocols tailored to high-net-worth clientele, and actively engaging clients to understand their preferences and provide customized solutions. You will also need to integrate a customer-first approach into all operational strategies, ensure seamless coordination among departments to enhance client satisfaction, and monitor service delivery to consistently exceed expectations. In terms of quality management, you will be expected to create and enforce quality standards that prioritize customer delight, conduct regular audits focusing on client feedback to drive improvements, and innovate to elevate customer experience in line with luxury hospitality trends. Team development is also crucial, as you will need to train staff to deliver personalized, high-touch service, foster a culture of empathy and excellence among team members, and recognize and reward exceptional service performance. Building strong client relationships is another key aspect of this role, where you will act as the company's ambassador, proactively address client inquiries and concerns, and use client feedback to inform strategic decisions. Strategic planning is essential, ensuring that customer experience remains a cornerstone of long-term growth strategies and collaborating with the executive team to align operations with service excellence goals. To qualify for this position, you should hold a Bachelor's or Master's degree in hospitality management, Business Administration, or a related field, along with a minimum of 5-8 years of leadership experience in luxury hospitality focusing on customer service. You should demonstrate proven expertise in delivering high-quality experiences to high-net-worth clients, possess strong interpersonal and communication skills to build client trust and loyalty, and showcase the ability to instill a customer-centric culture across the organization. Preferred skills for this role include experience with personalized service delivery for affluent clientele, knowledge of customer behavior and preferences in the luxury segment, and the ability to innovate and tailor services to meet unique client needs.,
Posted 4 days ago
16.0 - 23.0 years
0 - 0 Lacs
bangalore, noida, chennai
On-site
We are seeking an experienced and dedicated Hospitality Manager to lead and manage the daily operations of our facilities. In this role, you will play a crucial part in organizing and overseeing all activities to ensure a seamless and exceptional customer experience. As a leader and problem solver, you will guide and support our team, empowering them to reach their full potential. Your responsibilities will encompass coordinating various functions, implementing efficient processes, and maintaining high-quality standards throughout the organization. Excellent communication and organizational skills are vital for effectively liaising with staff, customers, and other stakeholders. We are looking for a candidate with a proven track record in the hospitality industry, a passion for delivering outstanding service, and the ability to inspire and motivate others. Join our team and contribute to creating memorable experiences for our guests while driving the success of our hospitality operations. Responsibilities Hire qualified personnel according to standards Organize and coordinate operations to ensure maximum efficiency Supervise and evaluate staff Ensure supplies and equipment are adequate in quantity and quality Handle customer complaints when necessary Assist in pricing products or services Assume responsibility of budgeting and monitoring expenses Enforce adherence to regulations and quality standards Ensure all records are kept properly and consistently Review and prepare reports for senior management
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
kottayam, kerala
On-site
You will be responsible for managing all front office operations efficiently in a hospitality setting to ensure exceptional guest experiences. This includes supervising and training front desk staff, handling guest check-ins and check-outs, ensuring smooth communication between departments, conducting night audits, and resolving any discrepancies. Additionally, you will be expected to implement and maintain guest service standards and utilize phone systems for handling inquiries and reservations. The ideal candidate for this role should have prior experience in hospitality management, preferably in a resort or hotel setting. Proficiency in phone etiquette and guest services, familiarity with front desk procedures and night audit processes, and multilingual skills are considered advantageous for better guest interactions. This is a full-time position with a day shift schedule. The work location is in person.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a member of our team at Hyatt Centric Janakpuri, New Delhi, you will play a key role in providing exceptional hospitality service to our guests. Your responsibilities will include ensuring the comfort and satisfaction of all guests during their stay at our hotel. You will be expected to maintain a high level of professionalism and attention to detail in all interactions with guests. Your duties will involve assisting guests with check-in and check-out processes, responding to inquiries and requests, and addressing any issues or concerns that may arise during their stay. You will also be responsible for maintaining the cleanliness and organization of guest rooms and common areas, as well as ensuring that all amenities and services are readily available to guests. In addition to providing excellent customer service, you will have the opportunity to contribute to the overall success of our hotel by working collaboratively with other team members and departments. Your ability to work efficiently in a fast-paced environment and adapt to changing circumstances will be essential to your success in this role. If you are a motivated and enthusiastic individual with a passion for hospitality, we invite you to join our team at Hyatt Centric Janakpuri, New Delhi. This is an exciting opportunity to be part of a dynamic and diverse work environment where you can develop your skills and build a rewarding career in the hospitality industry.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
At IHG Hotels & Resorts, we are dedicated to delivering True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, embarking on a career at IHG can be an enriching experience to broaden your horizons. Our unique culture and supportive colleagues are here to inspire and assist you along your professional journey. Whether you are just starting out or looking to progress further, there is always Room for You at IHG. In recent years, we have undergone significant transformations as a company. Our vision is ambitious, aiming to drive performance and sustain our unwavering focus on growth to become the preferred hotel company that both guests and owners adore. As a hospitality-centric organization, we value the connections we establish and the collaborative spirit that enhances our sense of belonging and productivity. At IHG, we promote flexibility and work-life balance by adopting a hybrid approach that allows a blend of office and remote work. Understanding that each role is unique, our leaders collaborate with teams to determine the most effective ways and times to work together. We offer a comprehensive range of benefits tailored to help you achieve a harmonious work-life balance. These benefits include generous room discounts at our various properties, dedicated recharge days, and opportunities for volunteering throughout the year. Through our myWellbeing framework, we are committed to supporting your health, lifestyle, and overall well-being in the workplace. Our culture is one of diversity and inclusivity, ensuring that there is always Room for You to belong, develop, and make a meaningful impact. If you believe you possess most of the qualifications but not all, we encourage you to take a chance and hit the "Apply" button. Your journey with us can begin today.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
The Banquet Captain position in the Food & Beverage Banquets department reports directly to the Banquet Manager. As the Banquet Captain, your primary responsibility will be supervising and coordinating banquet events to ensure seamless execution, exceptional guest service, and effective team coordination throughout all stages of the event. Your key responsibilities will include overseeing the setup, service, and breakdown of banquet events, assigning tasks to banquet staff, ensuring adherence to event timelines and client requirements, serving as the main point of contact for guests and internal teams during events, monitoring food and beverage service quality, promptly addressing guest inquiries or concerns, maintaining cleanliness and safety standards, liaising with kitchen, AV, and housekeeping teams as necessary, and assisting with post-event cleanup and feedback reporting. To excel in this role, you should ideally hold a diploma in Hospitality Management or a related field and have a minimum of 3 years of experience in banquet service, including supervisory positions. Strong leadership and team coordination skills, excellent communication and guest service abilities, and a solid understanding of banquet setup, service standards, and event flow are essential qualifications. This is a full-time position with food provided as a benefit. Proficiency in English is preferred, and the work location is in person. The expected start date for this role is 15/07/2025.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As the Wedding & Social Events Manager at our hotel, your primary responsibility is to drive lead generation, manage, coordinate, and execute all activities related to weddings and social events. Your goal is to secure new business opportunities while ensuring exceptional service to our guests. You will be tasked with creating demand, exploring new markets, and establishing strong partnerships with B2B clients and direct customers. Your role also includes serving as a single point of contact for guests, ensuring prompt and seamless responses to their needs. Effective communication between guests and the wedding team, comprised of the Chef, F&B operations, and Front Office staff, is crucial. You will be expected to exceed objectives outlined in the Annual Marketing and Business Plan related to weddings. Attending wedding-related trade events to foster relationships, collaborating with the DOSM/DOE in forecasting procedures, and analyzing reports with the Marketing taskforce are key components of your responsibilities. Utilizing technology such as Envision and staying updated on market trends will be essential. Maintaining a database of wedding partners, reviewing event files, ensuring adherence to credit and collection procedures, and focusing on guest satisfaction from inquiry to post-event stage are vital aspects of your role. Achieving set targets for the social segment and collaborating with various departments within the hotel are also part of your duties. Financially, you will assist in budget planning, record-keeping of sales agreements, and working closely with the Food & Beverage team on catering products and pricing. Providing feedback on marketing activities and sales strategies, fostering a positive and efficient team culture, and ensuring compliance with hotel policies and regulations are additional responsibilities. Administratively, maintaining accurate records, planning efficient meetings, and safeguarding contractual and financial documents are crucial. You should possess at least 2 years of relevant experience, ideally backed by a degree or diploma in Hospitality or Tourism management. Strong problem-solving skills, interpersonal abilities, and a growth mindset are key attributes for success in this role. Your focus should be on coaching, mentoring, and empowering the team to deliver exceptional service at all times.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
IRIS Corporate Solutions Private Limited is a new-age HR solutions company focused on preparing Millennials, Gen Z, and Gen Alpha for the future. With three decades of expertise in HR services, we deliver quality interventions to create a skilled workforce through recognized HR delivery models. Our technology-driven approach offers digitally proctored assessment solutions nationally and globally, backed by NCVET, ISO 9001, ISO 27001, and ISO/IEC 17024 certifications. We are currently looking for Freelancer Field Assessors in the Tourism and Hospitality Sector to work as examiners for skill assessments and exams. Minimum Qualification required for this role is 12th Class ITI / Bachelors of Hotel Management. Minimum Experience of 5 years in food and beverage production, hospitality management/ hotel management, and Food Styling Photography is necessary to be considered for this position. To have better insights about our services, you may visit us on www.iris-corp.com. If you are interested in this opportunity, please share your career profiles/ resumes on bd@iris-corp.com.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
The role of Assistant Manager (Banquet Sales) requires a motivated and detail-oriented individual to support the Banquet Sales Manager in managing sales operations and event planning. You will be responsible for developing and maintaining client relationships, preparing proposals and contracts, coordinating event details with various departments, managing budgets and revenue goals, conducting site tours, and staying updated on industry trends. Additionally, you will assist in marketing efforts, address client inquiries, and ensure seamless event execution. The ideal candidate should possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with at least 2 years of experience in banquet sales or event planning. Strong interpersonal and communication skills, excellent organizational abilities, attention to detail, and proficiency in Microsoft Office Suite and event management software are essential. The role requires flexibility in working hours, including evenings and weekends, and the ability to manage multiple tasks efficiently. If you are ready for immediate joining and thrive in a fast-paced environment, we encourage you to share your CV with us at hr@bochetea.com. This is a full-time position that requires in-person work at our location.,
Posted 6 days ago
10.0 - 14.0 years
0 Lacs
thrissur, kerala
On-site
As a Project Head at Chemmanur International in Thrissur, you will be responsible for overseeing the planning, execution, and successful completion of hospitality projects. Your role will involve leading and managing multiple projects, developing project plans, timelines, and budgets, collaborating with stakeholders, ensuring project quality and compliance, conducting risk assessments, managing project documentation, providing leadership to the team, and conducting post-project evaluations. To excel in this role, you should have a Bachelor's degree in Hospitality Management, Construction Management, or a related field (a Master's degree is preferred) along with a minimum of 10 years of experience in project management within the hospitality industry. You should have a proven track record of successfully managing large-scale hospitality projects, strong leadership and team management skills, excellent communication and interpersonal abilities, proficiency in project management software, and knowledge of industry regulations and best practices. This is a full-time position with a day shift schedule at Chemmanur International. The company is looking for candidates who are available for immediate joining and can work in person at the designated location.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The Westin Pune Koregaon Park is looking for a dedicated individual to join their team as a Food and Beverage Management position. In this role, you will be responsible for overseeing the daily operations of the Restaurants/Bars and Room Service areas. Your duties will include supervising restaurant activities, assisting with menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods. Your primary goal will be to enhance guest and employee satisfaction, as well as optimize financial performance in your assigned areas. You will also be involved in identifying training needs, developing plans, and ensuring their implementation. As a qualified candidate, you should possess a high school diploma or GED, along with at least 4 years of experience in the food and beverage or culinary field. Alternatively, a 2-year degree in relevant areas such as Food Service Management or Hospitality, coupled with 2 years of professional experience, would be considered. Your responsibilities will include supervising and managing employees, maintaining service and sanitation standards, and reviewing staffing levels to meet operational needs and financial objectives. In addition, you will be leading the Food and Beverage team by utilizing your interpersonal and communication skills to inspire and influence others. You will be required to foster trust, respect, and cooperation among team members while serving as a role model for appropriate behaviors. Your role will involve identifying developmental needs, coaching, and mentoring team members to enhance their knowledge and skills. It will be essential for you to set specific goals, prioritize tasks, and ensure the productivity of employees under your supervision. Furthermore, you will be responsible for ensuring exceptional customer service by exceeding customer expectations, addressing guest needs, and managing day-to-day operations to meet customer satisfaction. You will play a pivotal role in promoting guest hospitality, fostering excellent customer service, and handling guest feedback and complaints effectively. Additionally, you will be involved in managing and conducting human resource activities, providing guidance to subordinates, setting performance standards, and striving to improve employee retention and service performance. This position also entails additional responsibilities such as providing information to supervisors and colleagues, analyzing data to solve problems, assisting during high-demand periods, and overseeing daily shift operations in the absence of the Assistant Restaurant Manager. If you are passionate, active, and committed to maintaining your well-being, this role at Westin could be the perfect fit for you. Join our team, embrace our brand mission, and become the best version of yourself while contributing to our inclusive and people-first culture.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
You are invited to join Oshin Resorts and Hotels, a newly established business hotel situated in the heart of Calicut. At our hotel, we offer a seamless blend of business sophistication and leisure comfort for our guests. As a Duty Manager in Kozhikode, you will play a pivotal role in our team on a full-time basis. Your primary responsibility will be to supervise the day-to-day operations of the hotel to ensure an impeccable experience for our guests. This involves managing the front desk, upholding high levels of customer service, responding to guest queries and issues, collaborating with various departments, and ensuring adherence to health and safety guidelines. Additionally, you will be in charge of leading, training, and inspiring the staff to uphold outstanding service standards. To excel in this role, you must possess strong leadership qualities and adept team management skills. Previous experience in hospitality management and customer service is essential. Your ability to resolve problems efficiently, navigate conflicts, utilize hotel management software effectively, and communicate proficiently will be crucial. An independent worker who also thrives in a team environment, you should be open to working flexible hours, which may include weekends and holidays. While a Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, your practical experience and skills will be equally valued. If you are ready to take on this exciting challenge and contribute to the success of Oshin Resorts and Hotels, we welcome your application for the Duty Manager position.,
Posted 6 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise during meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. **Education And Experience** High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. **CORE WORK ACTIVITIES** **Assisting in Managing Meetings and Special Events Operations** - Researches and analyzes new products, pricing, and services of competition. - Reviews scheduled events and troubleshoot potential challenges/conflicts. - Assists in coordinating all groups that will impact property operations. - Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. - Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance with corporate guidelines. - Assists in the execution of brand service initiatives in event management areas. - Conducts daily walk-through of the banquet floor to drive client satisfaction and maintain quality standards. **Assisting in Budgets and Finances** - Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. - Assists in creating the annual banquet budget. **Driving Exceptional Customer Service** - Creates an atmosphere in all event management operations areas that meet or exceed guest expectations. - Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their well-being practices both on and off the property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.,
Posted 6 days ago
0.0 - 2.0 years
1 Lacs
Hyderabad
Work from Office
Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east), GENERAL INFORMATION Address Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all accor /hotel/6687/index en shtml Job Description Primary Responsibilities Plan & initiate action plan to approach and secure new business for the organization To determine effective and productive sales programs Relationship building with all the current and prospective customers, Update & upgrade knowledge and awareness of the facilities provided by Novotel Hyderabad Airport, Assist the Sales Manager in execution of sales plans and strategies, Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management, People Management Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport, To ensure maximum cooperation, productivity, and guest service, Develop and maintain effective relationships with all the departments, Respond to queries by resolving issues in a timely and efficient manner, Ensure that all personnel are kept well informed of departments objectives and policies, Operational Management Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in coordination with the Sales Manager, Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports, Contribute to increase in business volume, Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action Qualifications Profile Knowledge And Experience Diploma in Tourism / Hospitality Management / Events Management Minimum 1 year of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times Show
Posted 6 days ago
4.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are seeking an experienced and versatile Facilities Manager from an FMCG background to manage our corporate office, manufacturing plant, and guesthouses , while also leading construction, interiors, and infrastructure projects across locations. The ideal candidate will have hands-on experience in managing multi-site FMCG facilities, ensuring high operational efficiency, compliance, and a safe, well-maintained environment. This role demands strong technical expertise, vendor and project management capabilities , and frequent travel between sites. Requirements Key Responsibilities 1. Facilities Operations & Maintenance Ensure smooth day-to-day operations of offices, factories, warehouses, and guesthouses . Oversee utility management (power, water, HVAC, diesel gen-sets, solar systems, etc.). Implement preventive and corrective maintenance schedules across all locations. Set and monitor SLAs for service providers (cleaning, security, maintenance). 2. Construction & Interiors Project Management Supervise interior fit-outs , civil works , and factory build-outs . Manage construction timelines, contractor performance, budgets , and quality standards. Liaise with architects, MEP consultants, interior designers, and local authorities. Ensure HSE (Health, Safety & Environment) compliance on all project sites. 3. Guesthouse & Hospitality Management Oversee the operation of company guesthouses: upkeep, provisioning, and housekeeping. Manage bookings, security, and facilities for internal/external visitors. Ensure high standards of hygiene, maintenance, and guest satisfaction. 4. Vendor & Procurement Oversight Develop and manage vendor relationships for AMC contracts, construction materials, and soft services. Negotiate contracts and maintain cost-effective yet quality services. Approve bills, track performance, and ensure documentation is in place. 5. Budgeting & Compliance Prepare and monitor budgets for facilities and construction projects. Ensure all operations meet statutory compliance (fire safety, local municipal rules, etc.). Maintain records for audits, inspections, and facility certifications.
Posted 6 days ago
1.0 - 4.0 years
3 - 4 Lacs
Surat
Work from Office
Role & responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Requirements and skills Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises Degree in Hospitality, Travel, Tourism Business or relevant field Contact - Yesha Parekh (HR) 9512917163
Posted 6 days ago
8.0 - 10.0 years
25 - 30 Lacs
Udaipur, Faridabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Deputy Housekeeper functions as strategic business partner of a hotels housekeeping operations. The position ensures to assist the housekeeping operations to meet the brand s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Assist in determining the departmental budget in terms of costs and revenues. Participate in a monthly review of the expenses incurred & provide relevant inputs to curtail on the areas that are crossing budgets. In the absence of the HOD, officiate as acting head, conduct meetings and daily reviews. Review work logs to ensure adherence to processes. Conduct inspection of rooms, banquet areas for special functions etc. and rectify defects, if any found. Coordinate pest control schedules and regularly check the maintenance and upkeep of back and staff areas. Facilitates cleaning activities like super cleaning, deep cleaning, carpet cleaning and shampooing, maintenance of artwork, marble polishing, wood polishing, etc. as per the schedule & maintain accurate records. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests / complaints are being handled professionally and are closed within the prescribed time period. Monitor stocks of all replenish able items like household supplies, cleaning supplies, linen, uniforms etc. Conduct inventory check, take corrective actions and control losses, pilferages and discards. Provide inputs on replenishments required in keeping with budgets. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Check to ensure adherence to standards and ensure all the processes and SOPs are complied with. Conduct preparation for internal audits. Take corrective action & close non-compliances highlighted. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Conduct briefing and grooming of staff, and coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 08-10 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 6 days ago
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