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1.0 - 4.0 years
4 - 5 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
faridabad, haryana
On-site
The Courtyard Aravali Resort in Faridabad, Haryana, India is seeking a dedicated and experienced individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for overseeing all front office functions and staff members, including Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop. Your role will involve working closely with managers and employees to ensure the smooth execution of all front office operations, from guest arrival to departure procedures. Your ultimate goal will be to enhance guest and employee satisfaction while optimizing the financial performance of the department. To qualify for this position, you must possess a high school diploma or GED, along with at least 4 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, along with 2 years of relevant experience, will be considered. Key responsibilities of the Front Office Manager include leading the Guest Services Team by fostering trust, respect, and cooperation among team members, setting and exceeding goals, managing day-to-day operations to ensure customer satisfaction, and prioritizing tasks to achieve desired financial results. You will also be responsible for ensuring compliance with all Front Office policies, maintaining exceptional customer service standards, and conducting human resource activities such as coaching, mentoring, and performance appraisals. At Courtyard, we believe in providing equal opportunities to all individuals and celebrate the diverse backgrounds and experiences of our associates. As a member of the Marriott International family, you will be part of a global team dedicated to serving the needs of travelers worldwide. If you are a passionate achiever who thrives on exceeding guest expectations, values teamwork, and is committed to continuous improvement, we invite you to join us at Courtyard and embark on a rewarding career journey.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a junior Front Desk Executive at Career Craft Consultants India Pvt Ltd in Ahmedabad, you will play a crucial role in managing front desk operations efficiently. Your background in the aviation, hospitality, or study abroad industry will be highly valued as you create a welcoming environment for visitors. Your primary responsibility will be to ensure a high standard of customer service through effective communication and hospitality management procedures. You will be expected to greet and welcome visitors warmly, direct them to the appropriate person or office, and handle incoming phone calls with professionalism. Your ability to handle appointment scheduling with precision and organization will be essential in maintaining efficient daily operations. Basic computer skills are necessary to manage databases and communication tools effectively. In addition to your administrative tasks, you will assist in preparing client presentations and documentation for meetings and seminars. It is crucial to maintain a tidy and presentable front desk area, equipped with all necessary stationery and materials. Your strong communication and interpersonal skills will help create a welcoming atmosphere for visitors and clients. The ideal candidate for this role should have a professional demeanor, the ability to multitask and prioritize tasks in a dynamic environment, and exhibit a high level of organization. If you are looking to utilize your skills in front desk operations within the hospitality industry and make a positive impact, we encourage you to apply for this position with Career Craft Consultants India Pvt Ltd.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As the Director of Food and Beverage, you will oversee the efficient operations of the division to align with Hyatt International's Corporate Strategies and brand standards. Your role will involve ensuring the satisfaction of employees, guests, and owners. You will act as both the Business Manager and Marketing Specialist for the Food and Beverage Department, responsible for the successful operation of all outlets and banquets within the hotel, ensuring they meet the hotel's standards and are financially viable. Ideally, you should possess a university degree or diploma in Hospitality or Tourism Management. A minimum of 2 years of experience as a Director of Food & Beverage or Assistant Director of Food & Beverage in a large property is required for this role. Strong operational, administrative, and interpersonal skills are essential to excel in this position.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
uttarakhand
On-site
The StayCationer, established in 2018, is a prominent vacation rental property management company dedicated to delivering comprehensive services to homeowners in the vacation rental industry. Our range of expertise includes optimizing listings, managing guest communication, ensuring thorough cleaning, and providing round-the-clock maintenance support. We are focused on enhancing rental revenue and reducing the workload for property owners, ultimately aiming to achieve high guest satisfaction and property upkeep. As an Operations Manager based in Dehradun, you will be employed full-time on-site to oversee the daily operations of our properties. Your key responsibilities will involve maintaining high levels of guest satisfaction, liaising with the reservations department, coordinating with caretakers, and assisting guests during the check-in process. The role necessitates upholding property standards and promptly addressing and resolving any arising issues efficiently. Key Qualifications: - Must be located in Dehradun - Accommodation will not be provided by the company - Minimum of 2 years of experience in the hospitality sector - Proficiency in English and Hindi languages for effective communication - Personal two-wheeler is mandatory - Strong communication skills essential for guest interactions and team collaboration - Familiarity with working on Google Sheets - Excellent problem-solving skills and attention to detail - Previous experience in property management or hospitality management - Ability to work full-time on-site in Dehradun Join our team at The StayCationer and be a part of our dynamic workforce dedicated to delivering exceptional service in the vacation rental industry.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
chandigarh
On-site
As the Director of Sales at Kreative Events, a leading wedding planning company in Chandigarh, your primary responsibility will be to drive sales growth and revenue targets in the wedding industry. With over 4 years of experience in wedding planning, you will be expected to develop and implement effective sales strategies, identify new business opportunities, and build strong relationships with clients, vendors, and partners. Your role will also involve leading and mentoring the sales team, conducting regular training sessions, and monitoring performance to ensure individual and team goals are met. Additionally, you will collaborate with the planning team to ensure seamless execution of weddings and events, providing input on sales-related aspects and attending events as needed to support the team and ensure client satisfaction. In terms of qualifications, we are looking for a candidate with a Bachelor's degree in Business, Marketing, Hospitality Management, or a related field, along with a proven track record of meeting or exceeding sales targets in the wedding industry. Strong leadership, communication, and interpersonal skills are essential, as well as the ability to work under pressure, manage multiple projects simultaneously, and proficiency in CRM software and Microsoft Office Suite. At Kreative Events, we offer a competitive salary and performance-based bonuses, along with health, dental, and vision insurance, opportunities for professional development and career advancement, and a supportive and collaborative work environment. Join our passionate team dedicated to creating magical wedding experiences and be part of something truly special.,
Posted 2 weeks ago
2.0 - 6.0 years
0 - 0 Lacs
agra, uttar pradesh
On-site
As a hospitality professional, you will play a key role in ensuring a positive experience for guests at our establishment. Your responsibilities will include welcoming and checking in guests, assisting with any inquiries or requests they may have, and ensuring that their stay is comfortable and enjoyable. You will also be responsible for maintaining a clean and organized work area, as well as assisting with other tasks as needed. Strong communication and customer service skills are essential for this role, as you will be interacting with guests on a regular basis. Additionally, attention to detail and the ability to work in a fast-paced environment will contribute to your success in this position.,
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Responsibilities: Manage guest experience from arrival to departure Oversee front desk operations & staff training Ensure exceptional customer service at all times Flexi working Accessible workspace Assistive technologies
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
rajasthan
On-site
As a Telephone Operator, your communication skills are exemplary. You speak clearly and confidently, impressing both internal and external guests with your prompt and efficient service. Your responsibilities include ensuring that messages, requests, and food and beverage orders are taken and dispatched accurately and efficiently. The successful candidate for this position should possess the following qualifications: - Diploma in Hospitality Management or similar field - Professional experience in Food & Beverage Service, Reception, or Operator roles - Self-confidence demonstrated through strong communication skills - Computer literacy in Opera Fidelio, Micros, Microsoft Office, and EDC Machine - Fluency in Bahasa Indonesia and English (both spoken and written),
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a seasoned Customer Delight & Experience Manager at Mayfair Housing, you will play a crucial role in elevating our customer journey and fostering lasting relationships. Your primary focus will be on advocating for customer satisfaction, leveraging your deep understanding of service excellence to translate hospitality best practices into the real estate sector. By designing and implementing strategies that create exceptional customer experiences, drive loyalty, and enhance the Mayfair Housing brand reputation, you will contribute significantly to our success. Your responsibilities will include developing and implementing a comprehensive customer experience strategy aligned with our brand values and business objectives. By analyzing customer feedback and market trends, you will identify opportunities for improvement and innovation. Monitoring key performance indicators (KPIs) to measure customer satisfaction and experience effectiveness will be essential, as well as creating customer journey maps to optimize touchpoints across all stages. Drawing from hospitality best practices, you will create a welcoming and personalized experience for our customers. Implementing service standards and protocols reflecting the high-touch approach of the hospitality industry, you will train staff on hospitality principles such as communication, empathy, and problem-solving. Your goal will be to create memorable "wow" moments that exceed customer expectations and leave a lasting impression. In terms of Customer Relationship Management (CRM), you will oversee the effective use of CRM systems to manage customer interactions and data. Developing customer segmentation strategies to personalize communication and service offerings, you will collaborate with sales, marketing, and operations teams to ensure a consistent and seamless customer experience. By providing customer insights and feedback to inform product development and service improvements, you will play a key role in enhancing the overall customer experience. To qualify for this role, you should hold a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with 8-10 years of experience in customer experience management, preferably in the hospitality industry. Your skills in Customer Experience Management, Hospitality Management, Communication, Problem-Solving, and Project Management will be crucial for success in this role. As a person, you should possess a customer-centric mindset, be passionate about service excellence, proactive, results-oriented, detail-oriented, and have the ability to build rapport and trust with customers. Your adaptability and flexibility will also be key attributes that will help you excel in this role.,
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Greetings for the day! IMS Group is urgently hiring for Recruitment Consultants!!! Kindly find below the job description for Recruitment Consultant! About Company: IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange. (https://imsplgroup.com/) Qualification: Any Graduate / 12th pass + 3 years of Experience Experience: Fresher / Experienced - KPO/BPO/Sales/International Voice Process Job Title: Recruitment Consultant / Junior Recruitment Consultant Job Location: Ahmedabad, Gujarat. (ON - SITE) Role & Responsibilities Sourcing and recruiting qualified candidates matching to the requirement from client. Screening candidates according to the job description Sourcing and recruiting from various job Portals and social networking sites. Able to maintain professional email communication with candidates. Coordinating with recruited candidates for scheduling interviews. Maintaining thorough and accurate documentation on all conversations with candidates Able to maintain reports and database of candidates Work closely with hiring managers to fill open positions in a timely manner Support the recruiting functions including scheduling interviews, organizing travel arrangements for candidates, and reserving conference rooms. Provide a stellar candidate experience to all candidates Maintain and update our Applicant Tracking System Key skills Excellent communication verbal and written English communication skills Screening Sourcing Ability to build and maintain strong networks Recruitment Good knowledge of MS Office and Internet. Perks of joining IMS You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards Excellent Incentives 5 Days Working (Monday- Friday) Get exposer working with fortune 500 clients global Monthly Rewards & recognition Employee engagement initiatives Medical insurance after confirmation of probation period Canteen facility with subsidized rates. Interested candidates can apply now or can share their updated resume on mishel.christian@imsplgroup.com right away to schedule interviews!!!
Posted 2 weeks ago
1.0 - 6.0 years
4 - 9 Lacs
New Delhi, Gurugram
Work from Office
Bulk Hiring Immediate Joiners, RASHISH - 8800490529 UG/Grad with experience and freshers eligible Hands on exp. on Active directory, Windows Server, OFFICE 365,Etc offering upto 8.5LPA + Lucrative incentives 5days working loc - Gurgaon/Noida
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOEs maintain smooth operations by providing administrative support and execution of duties to the highest standards. Site Operations Create a comfortable, welcoming, and hospitable experience for employees and their guest. Boost agility in the workplace by managing up-to-date visitor information. Handle internal & external calls and correspondence. Anticipate client needs through observation to create memorable experiences. Manage stationery requisition and related inventory management. Adhoc responsibilities assigned by Facilities Manager. Manage the daily site operations by making multiple reports. Ordering Consumables supplies for Office. Managing the hygiene of the workplace. Taking regular facilities rounds. Cafeteria and vendor management. Customer Services Foster a sense of community and create happiness at work for our team, our client, and their guest. Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary. Concierge Services Deliver concierge service with local expertise and insider knowledge. Manage transportations request from visitors and employees. Conference Meeting Room Booking Assist & educate client to achieve optimization and efficiency for meeting room bookings. Enhance user comfort and services by efficient turnaround of meeting rooms. Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services Organise receipt and deliveries of all mails and courier services. Manage mail distribution records and mail logs. Candidate Specification Experience 2-5years experience in Hospitality and/or Tourism sector or related professional area Prior experience to manage meeting room services is an advantage Diploma/degree from an accredited institute Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work High level of communication and interpersonal skills
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Ludhiana
Work from Office
Plan, organize, and oversee all aspects of the trip, ensuring a seamless experience for participants. Coordinate with vendors, including transportation, accommodation, and meal providers, to ensure quality service. Provide clear communication to participants regarding trip details, schedules, and expectations. Handle logistical aspects, including booking tickets, arranging transportation, and managing budgets. Monitor and assist with any issues or concerns that arise during the trip, ensuring timely resolutions. Ensure the safety and well-being of all participants throughout the trip. Prepare post-trip reports and feedback to improve future trip planning. Qualifications: High school diploma or equivalent (Bachelor s degree in Hospitality, Tourism, or a related field preferred). 1-2 years of experience in event planning, trip coordination, or hospitality management. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills, with the ability to manage multiple tasks simultaneously. Ability to remain calm under pressure and handle challenging situations with professionalism. Flexibility and adaptability to work in dynamic environments. Experience with travel management tools and software is a plus. Benefits: Health insurance Travel and accommodation benefits Opportunity to lead exciting trips and events 5-day work week
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Jaipur
Work from Office
We are seeking a dedicated GSA - Front Office to join our team in Jaipur, India. As the face of our hotel, you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence. Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail Handle guest inquiries, requests, and complaints promptly and professionally Maintain up-to-date knowledge of hotel services, local attractions, and events to assist guests effectively Collaborate with other departments to ensure seamless guest experiences Process room reservations, modifications, and cancellations using the hotel management system Manage cash transactions and maintain accurate financial records Ensure the front desk area is organized, clean, and presentable at all times Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and verbal proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Jaipur
Work from Office
We are seeking a dedicated Guest Service Associate (GSA) for our Food Beverage department in Jaipur, India. Join our team and play a crucial role in delivering exceptional dining experiences to our valued guests. Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere Take food and beverage orders accurately and efficiently Serve meals and drinks according to established service standards Maintain cleanliness and proper setup of dining areas and side stations Upsell menu items and promote special offers to maximize revenue Process payments and handle cash transactions accurately Address guest inquiries and concerns promptly and professionally Collaborate with kitchen staff to ensure timely and accurate food delivery Adhere to food safety and hygiene standards (HACCP) Assist in opening and closing procedures of the restaurant Service-focused personality with a passion for customer satisfaction Strong communication and interpersonal skills Detail-oriented with the ability to multitask in a fast-paced environment Knowledge of food safety and hygiene standards (HACCP) Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and verbal proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage
Posted 2 weeks ago
8.0 - 10.0 years
20 - 25 Lacs
Kochi, Aluva
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To provide strategic leadership and direction to the sales team, driving revenue growth, and developing and implementing effective sales strategies to achieve the hotels business objectives, while maintaining a high level of customer satisfaction and loyalty. Essential Job Tasks Sales Strategy Development, Sales Team Leadership, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Industry Representation, Sales Technology and Systems, Contract Negotiation, Sales Training and Development, Competitor Analysis, Complaint Handling and Resolution, Ad-hoc Projects, Sales Reporting and Analysis, Client Entertainment and Hospitality, Sales Process Optimization, Team Retention, Strategic Planning Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Strategy Development: Develop and implement comprehensive sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts. 3. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of sales budgets and forecasts, and provide input on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze sales performance, providing regular feedback and coaching to sales team members to ensure they are meeting their targets and achieving their full potential. 8. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 9. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 10. Sales Technology and Systems: Utilize sales technology and systems, to manage sales leads, contacts, and accounts, and to analyze sales performance and trends. 11. Compliance: Ensure strict adherence to TPAM , aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. 12. Synergize and support participation and account deployment with Catering Sales, NSO, ISO and SAMG teams. Seamless turnover from sales to operations and back to sales. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 8 - 10 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
3.0 - 5.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Assistant Manager - Operations/Facilties/HK in Hyderabad, , India Assistant Manager - Operations/Facilties/HK Sancta Maria Services Hyderabad, India Date Added: Jul 17, 2025 Description Purpose of Role Reporting to the Assistant General Manager - Operations , this role is instrumental in maintaining a clean, safe, and well-organized environment that supports the learning and development of students at Sancta Maria International School. We are seeking a dedicated and experienced Operations/Housekeeping Manager with 3 5 years of experience in facility or operations management, preferably within a school or institutional setting. The primary responsibility of this position will be to oversee housekeeping operations, manage daily facility upkeep, and ensure adherence to hygiene, safety, and environmental standards. The role also involves supervising support staff, coordinating with vendors and service providers, and actively contributing to the smooth execution of school activities. The ideal candidate will demonstrate strong leadership, attention to detail, and a commitment to upholding the school s standards in line with its vision and values. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Key Responsibilities Supervise and coordinate daily housekeeping and operational functions across all school facilities to ensure a clean, safe, and efficient environment. Develop and implement cleaning and facility upkeep schedules, ensuring adherence to hygiene, safety, and maintenance standards. Conduct regular inspections of classrooms, restrooms, offices, common areas, and outdoor spaces to monitor cleanliness and identify areas for improvement. Lead, train, and evaluate housekeeping and support staff; ensure ongoing professional development and adherence to school policies and safety protocols. Manage inventory of cleaning materials, uniforms, and operational supplies; ensure timely procurement and proper storage. Ensure all housekeeping procedures comply with local health, hygiene, and sanitation regulations, including public health and safety guidelines. Coordinate with the maintenance, security, transport, and administrative teams to ensure smooth daily operations and event setups. Supervise third-party vendors and service providers for cleaning, pest control, laundry, and waste disposal services. Support planning and execution of logistics for school events, examinations, special programs, and emergencies. Implement and promote eco-friendly practices, including waste segregation, recycling, and sustainable resource usage. Address and resolve complaints or feedback related to cleanliness, facility operations, or support services in a timely and effective manner. Maintain detailed records and reports related to operational performance, staff attendance, inspections, audits, and incident management. Assist in planning budgets for housekeeping and general operations; monitor expenditure and recommend cost-effective solutions. Oversee the upkeep and cleanliness of outdoor spaces including playgrounds, entrance areas, gardens, and walkways. Ensure all operations and housekeeping staff are trained in emergency preparedness and response protocols. Skills, Qualifications, and Experience High school diploma or equivalent; a degree or certification in hospitality management, facility management, or housekeeping operations is preferred. 3 5 years of experience in housekeeping, facilities, or operations management, with at least 1 2 years in a supervisory role. Experience in a school, institutional, or hospitality environment is highly desirable. Strong knowledge of housekeeping procedures, sanitation standards, and operational best practices. Familiarity with health and safety regulations, waste management, and eco-friendly cleaning solutions. Proven leadership and team management skills. Excellent organizational, communication, and problem-solving abilities. Proficiency in basic computer applications for scheduling, inventory management, and reporting. Ability to multitask, prioritize effectively, and maintain high service standards in a dynamic school setting. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history. ISP Commitment to Diversity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 2 weeks ago
3.0 - 5.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Assistant Manager - Operations/Facilties/HK in Hyderabad, , India Assistant Manager - Operations/Facilties/HK Sancta Maria Services Hyderabad, India Date Added: Jul 17, 2025 Purpose of Role Reporting to the Assistant General Manager - Operations , this role is instrumental in maintaining a clean, safe, and well-organized environment that supports the learning and development of students at Sancta Maria International School. We are seeking a dedicated and experienced Operations/Housekeeping Manager with 3 5 years of experience in facility or operations management, preferably within a school or institutional setting. The primary responsibility of this position will be to oversee housekeeping operations, manage daily facility upkeep, and ensure adherence to hygiene, safety, and environmental standards. The role also involves supervising support staff, coordinating with vendors and service providers, and actively contributing to the smooth execution of school activities. The ideal candidate will demonstrate strong leadership, attention to detail, and a commitment to upholding the school s standards in line with its vision and values. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Key Responsibilities Supervise and coordinate daily housekeeping and operational functions across all school facilities to ensure a clean, safe, and efficient environment. Develop and implement cleaning and facility upkeep schedules, ensuring adherence to hygiene, safety, and maintenance standards. Conduct regular inspections of classrooms, restrooms, offices, common areas, and outdoor spaces to monitor cleanliness and identify areas for improvement. Lead, train, and evaluate housekeeping and support staff; ensure ongoing professional development and adherence to school policies and safety protocols. Manage inventory of cleaning materials, uniforms, and operational supplies; ensure timely procurement and proper storage. Ensure all housekeeping procedures comply with local health, hygiene, and sanitation regulations, including public health and safety guidelines. Coordinate with the maintenance, security, transport, and administrative teams to ensure smooth daily operations and event setups. Supervise third-party vendors and service providers for cleaning, pest control, laundry, and waste disposal services. Support planning and execution of logistics for school events, examinations, special programs, and emergencies. Implement and promote eco-friendly practices, including waste segregation, recycling, and sustainable resource usage. Address and resolve complaints or feedback related to cleanliness, facility operations, or support services in a timely and effective manner. Maintain detailed records and reports related to operational performance, staff attendance, inspections, audits, and incident management. Assist in planning budgets for housekeeping and general operations; monitor expenditure and recommend cost-effective solutions. Oversee the upkeep and cleanliness of outdoor spaces including playgrounds, entrance areas, gardens, and walkways. Ensure all operations and housekeeping staff are trained in emergency preparedness and response protocols. Skills, Qualifications, and Experience High school diploma or equivalent; a degree or certification in hospitality management, facility management, or housekeeping operations is preferred. 3 5 years of experience in housekeeping, facilities, or operations management, with at least 1 2 years in a supervisory role. Experience in a school, institutional, or hospitality environment is highly desirable. Strong knowledge of housekeeping procedures, sanitation standards, and operational best practices. Familiarity with health and safety regulations, waste management, and eco-friendly cleaning solutions. Proven leadership and team management skills. Excellent organizational, communication, and problem-solving abilities. Proficiency in basic computer applications for scheduling, inventory management, and reporting. Ability to multitask, prioritize effectively, and maintain high service standards in a dynamic school setting. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history. ISP Commitment to Diversity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai Suburban
Work from Office
-End-to-end recruitment for hospitality roles. -Sourcing, screening & shortlisting candidates. -Co-ordinating interviews. -Working closely with internal teams to understand hiring needs.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Ratnagiri
Work from Office
-End-to-end recruitment for hospitality roles. -Sourcing, screening & shortlisting candidates. -Co-ordinating interviews. -Working closely with internal teams to understand hiring needs.
Posted 2 weeks ago
5.0 - 7.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Job Summary: MGM Hotels & Resorts is seeking a dynamic and results-driven Sales and Marketing Manager for our Regional Sales Office (RSO) in Bangalore , based at MGM Mark Whitefield . This role is pivotal in promoting and driving sales for our properties located in Bangalore, Chennai, Vellankanni, and Yelagiri . The ideal candidate will have a strong background in hospitality sales, excellent market knowledge, and a passion for building lasting client relationships. Proficiency in Tamil is highly desirable and will be considered an added advantage. Frequent travel to key markets such as Hosur, Krishnagiri, Vellore, and Sriperumbudur is expected. Key Responsibilities: Lead and manage the RSO Bangalore sales and marketing team. Develop and execute strategic sales plans to promote MGM Hotels & Resorts across multiple locations. Drive cross-property sales initiatives and identify new business opportunities. Build and nurture client relationships, especially within the Whitefield market and surrounding regions. Collaborate closely with Hotel Managers to align sales strategies with property goals. Monitor market trends and adapt strategies to remain competitive. Track team performance and provide mentorship to achieve revenue and occupancy targets. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in hospitality sales and marketing, preferably in hotels or resorts. Strong understanding of the Bangalore, Hosur, and Krishnagiri markets. Excellent leadership, communication, and negotiation skills. Willingness to travel frequently and work collaboratively across teams.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Alibag, Pen
Work from Office
Residential Hotel Manager A reputed company requires Residential Hotel Manager at Resort in Kashid , Alibaug to oversee the daily operations as well as provide strategic direction. Salary in par with Industry .Call 9820795902 Job brief We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Responsibilities Supervise work at all levels (receptionists, kitchen staff, housekeeping staff, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotels services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Alibag, Pen
Work from Office
Residential Hotel Manager A reputed company requires Residential Resort Manager at Resort in Kashid , Alibaug to oversee the daily operations as well as provide strategic direction. Salary in par with Industry .Call 9820795902 Job brief We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Responsibilities Supervise work at all levels (receptionists, kitchen staff, housekeeping staff, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotels services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Understanding of all hotel management best practices Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities 1. Tour Management & Storytelling Welcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony. Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour). Conduct scripted and engaging tours, adjusting dynamically to guest demographics and interest. Provide accurate information about RFCs legacy, famous film shoots, and current productions. Share interesting facts and stories that make the tour fun and memorable for guests. 2. Guest Experience & Safety Monitor guest feedback through their interaction and take specific issues to management. Handle guest enquires, complaints, special requests promptly giving satisfaction to guests. Monitor guest behavior and movement during the tour for safety and comfort. Announce and reinforce safety guidelinesremain seated while in motion, keep limbs inside the bus, etc. Offer assistance in emergencies; administer basic first aid and alert the in-house hospital if needed. Conduct bus checks post-tour to ensure no guest belongings are left behind and report to Security if found. Guide guests post-tour to attractions, shows, rides, Fundustan, restaurants, and shopping areas. Resolve issues such as lost items, ticketing disputes with empathy. 3. Communication & Soft Skills Must be fluent in at least two languages (preferably English, Hindi, or Telugu). Exceptional communication and interpersonal skills to engage diverse guests, VIPs, family groups, international guests. Communicate in a clear, polite, enthusiastic, and guest-friendly tone. Respond professionally to guest questions and provide accurate information. Promote upselling of food options, merchandise to enhance guest satisfaction. 4. Navigation & Guest Flow Ensure timely boarding and deboarding at designated points to avoid delays. Help manage crowd flow and provide directions to restrooms, baby feeding room, drinking water, food courts, and entertainment zones. 5. Compliance & Coordination Adhere to all defined SOPs and checklists related to tours and guest handling. Position oneself effectively for visibility and sound clarity during narration. Attend daily briefings and follow instructions from senior management. Stay informed on updated tour scripts, newly shot locations, and special events. Adhere to dress code and grooming guidelines. To handle any complaints or unexpected situations with composure. 6. Training & Performance Evaluation Participate in induction training and periodic refresher courses. Undergo live performance assessments and receive feedback from supervisors. 7. KPIs include Number of tours conducted Guest satisfaction and feedback scores Adherence to scripts and tour timing Incident-free safety record 8. Documentation & Reporting Maintain daily tour checklists and submit necessary reports. Promptly escalate guest feedback, complaints, or incidents to the supervisor.]
Posted 2 weeks ago
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