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5.0 - 10.0 years
3 - 6 Lacs
ernakulam
Work from Office
Role & responsibilities :- Responsible for the smooth functioning of all GR functions in the assigned store to enhance customer experience. Develop customer profiles (including wedding customers) by understanding customers requirements in order to showcase products that meet their needs. Responsible for maintaining regular and effective communication with the CRM & GR executives for analysing and improving Customer Service reviews based on Customer feedback. Organize and manage the Guest Relations department and staff; efficiently delegate responsibilities. Maintain attendance and movement register in the store. Conduct competitor study and be fully informed on the products provided by Malab...
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
ernakulam
Work from Office
Role & responsibilities :- Develop customer profiles (including wedding customers) by understanding customers requirements in order to showcase products that meet their needs and manage customer experience. Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service. Check and maintain attendance & movement register in the store.
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
thiruvananthapuram, kerala
Work from Office
We are looking for an experienced Assistant Manager F&B to support day-to-day food and beverage operations. The role requires strong floor presence, team coordination, and a customer-first approach to ensure high service standards and smooth operational flow. Key Responsibilities: F&B Operations: Supervise front-of-house and kitchen operations to ensure quality, consistency, and adherence to SOPs. Customer Service: Greet guests, handle complaints professionally, and ensure an excellent dining experience. Team Support: Assist in staff training, monitor performance, and foster a positive and collaborative work environment. Floor Presence: Remain actively present on the floor during peak hours ...
Posted 2 weeks ago
4.0 - 7.0 years
0 Lacs
kolkata, west bengal, india
On-site
About Travel and Tour World (TTW) Travel and Tour World (TTW) is a globally recognized B2B travel media platform delivering breaking news, industry insights, and exclusive coverage across aviation, hospitality, tourism boards, cruise, travel technology, MICE, and global travel influencers . With a strong international presence, TTW works closely with tourism ministries, CXOs, destination authorities, and leading travel brands worldwide through digital media, events, and award shows. Role Overview The Communications lead will lead TTW's communication function, overseeing media relations, PR, sales communication, and stakeholder engagement across global markets. This role is critical in streng...
Posted 2 weeks ago
4.0 - 9.0 years
5 - 6 Lacs
bangalore rural, bengaluru
Work from Office
The role of a Sales Manager is to Retain and Enhance the Business for the organization. Manage Current client accounts Enhance current database by introducing new companies Plz share resume capitalhrkolkata@gmail.com 9073207713 Required Candidate profile Coordinate with Old, current and new clients for Lead generation Cold calling and sending introductory emails Mapping the corporate buildings, Set up meetings using the database and new clients
Posted 2 weeks ago
5.0 - 10.0 years
5 - 8 Lacs
pune
Work from Office
Responsibilities: Tender sourcing: Achieve growth and hit sales targets by successfully managing the sales. Two golf course membership lessons package corporate golf clinics to be sold. Design and implement a strategic business plan that expands the company s customer base and ensures its strong presence. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team. Will be generating new clients and serving existing members of the club. He/she shall ...
Posted 2 weeks ago
8.0 - 12.0 years
6 - 9 Lacs
jamnagar
Work from Office
Handling end to end operations for the hotel including marketing, housekeeping, customer management, training, promotional activities, event management, restaurant management, kitchen operations, costing, P&L Statements. BHM degree mandatory Required Candidate profile Candidate should be able to work in a fast paced environment, with attention to detail, should have a BHM degree & prior experience of handling end to end hotel operations CANDIDATES FROM GUJARAT ONLY Perks and benefits Food & Accommodation available
Posted 2 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Position Title Operations Manager Premium Pan-Asian Restaurant Location : Bandra, Mumbai Employment Type : Full-time Reporting To: Zonal Head / Director Operations About the Role We are launching a premium Pan-Asian restaurant in Bandra, Mumbai, focused on exceptional culinary experiences, refined service standards, and contemporary hospitality. We are seeking an experienced Operations Manager to lead end-to-end restaurant operations, ensure seamless guest experiences, drive profitability, and build a high-performing team aligned with luxury service benchmarks. Key Responsibilities Operations & Guest Experience Oversee day-to-day restaurant operations ensuring smooth FOH & BOH coordination. ...
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
hubli, mangaluru, mysuru
Work from Office
Roles and Responsibility Develop and implement guest experience strategies to enhance customer satisfaction. Conduct research and analyze data to identify trends and areas for improvement. Collaborate with cross-functional teams to ensure seamless execution of guest experiences. Create and maintain relationships with key stakeholders, including guests, vendors, and internal teams. Identify and mitigate potential risks to guest experiences. Monitor and report on guest experience metrics to measure success. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all deta...
Posted 2 weeks ago
6.0 - 9.0 years
8 - 11 Lacs
madurai, tiruppur, salem
Work from Office
Roles and Responsibility Supervise and coordinate hospitality staff activities to ensure high-quality service delivery. Develop and implement effective hospitality strategies to enhance customer satisfaction. Manage inventory and supplies to maintain adequate stock levels. Train and mentor hospitality staff to improve their skills and knowledge. Monitor and control expenses to ensure cost-effectiveness. Collaborate with other departments to achieve business objectives. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via th...
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
jaipur
Work from Office
Roles and Responsibility Manage and supervise the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines. Conduct regular inspections to identify areas for improvement and ensure compliance with health and safety regulations. Coordinate with other departments to ensure seamless service delivery. Analyze customer feedback and implement changes to improve overall service quality. Maintain accurate records of inventory, supplies, and staff performance. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job...
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
mumbai, pune, bengaluru
Work from Office
Key Responsibilities: Manage daily operations of coworking, managed, and enterprise office spaces, ensuring a seamless client experience. Oversee, train, and groom housekeeping and security staff to maintain high service standards. Lead and motivate onsite teams, ensuring all SOPs are implemented and followed. Handle all walk-in sales inquiries and drive client conversions. Establish and nurture professional relationships with IPCs, DPCs, channel partners, aggregators, and external vendors. Coordinate member onboarding, events, and engagement initiatives to build a vibrant workspace community. Ensure prompt issue resolution and continuous improvement based on member and client feedback. Mana...
Posted 2 weeks ago
7.0 - 10.0 years
5 - 6 Lacs
noida, greater noida
Work from Office
Roles and Responsibilities Manage daily operations of multiple F&B outlets, ensuring seamless service delivery to guests. Develop and implement strategies to increase revenue growth, improve customer satisfaction, and reduce costs. Oversee inventory management, staff scheduling, and quality control measures to maintain high standards. Collaborate with other departments (e.g., housekeeping, front desk) to ensure smooth hotel operations.
Posted 2 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
lonavala
Work from Office
We are looking for a friendly, professional, and customer-oriented Front Office / Guest Relations Executive to manage guest interactions and ensure a warm and pleasant hospitality experience. The ideal candidate will be responsible for front desk operations while delivering service aligned with 5-star hospitality standards . Key Responsibilities Welcome guests and ensure smooth check-in and check-out processes Handle guest inquiries, requests, and complaints in a courteous and professional manner Coordinate with housekeeping and other departments to ensure seamless operations Maintain accurate front desk records and guest information Provide high-quality guest service to enhance overall gues...
Posted 2 weeks ago
3.0 - 6.0 years
4 - 7 Lacs
pune
Work from Office
-Strong communication and soft skils -Coordinate with marketing agencies -Supervise ambience, housekeeping & staff -Handle banquet sales, client hosting, follow-ups, and closures -Manage post-sales service and guest relations -Customer-focused.
Posted 2 weeks ago
4.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
Expericence: 4-5 years in similar operations Educational Qualification: Graduate in any discipline/Hospitality management graduate with a facility services background. Key Competencies: Leadership qualities, ability to work under pressure, fluency in English, pleasant personality. Good leadership and motivational skills Good customer service skills. Ability to work under pressure Maintains good professional relationship with the stake holders Pleasant personality Fluency in spoken and written English Fluency in Hindi. Marathi would be an advantage Ability to lead and motivate a team. Job Summary: To ensure a high standard of upkeep and maintenance with the keen eye on aesthetics and soft ser...
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
gurugram, united kingdom (uk), delhi / ncr
Work from Office
Interview for 5 Star Luxury Hotel Jobs IN London(12th pass or freshers both can apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you Can Whatsapp on 9540377764 (CITA Official Whatsapp Team) Requirements: • Age: 18 to 30 • Fresher or 1+ year experience (5-Star / Fine Dining preferred) • Good English & strong communication skills • Well-groomed & customer-oriented • Hotel Management Diploma is an added advantage Key Responsibilities: • Welcoming & seating guests • Taking and serving food & beverage orders • Maintaining high service standards • Ensuring cleanliness & table setup • Handling guest queries professionally • Coordinating with kitchen & service teams For Telephonic ...
Posted 2 weeks ago
1.0 - 6.0 years
2 - 2 Lacs
vadodara
Work from Office
Responsibilities: Ensure guest satisfaction with exceptional service Oversee food & beverage operations at hotel Collaborate with departments on events & promotions Manage inventory & staff scheduling Free meal Employee state insurance Sales incentives Leave encashment Provident fund Accessible workspace
Posted 2 weeks ago
0.0 - 2.0 years
3 - 6 Lacs
kolkata
Work from Office
Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 people Call PAYEL @ 8100371672 Required Candidate profile >Hardworking >Willing to Learn >Strong Mentality >Good Listener >People Skills >Growth Oriented (personal & professional) >Solution Oriented >Long Term Vision >Rejection Handling >Immediate Joining.
Posted 2 weeks ago
5.0 - 9.0 years
0 - 0 Lacs
kochi, all india
On-site
As a Hotel General Manager, your role will involve overseeing the overall operations and management of a five or four-star hotel. Your responsibilities will include: - Managing the day-to-day operations of the hotel - Ensuring high standards of customer service and guest satisfaction - Developing and implementing strategies to maximize revenue and profitability - Leading and supervising a team of staff members across various departments - Maintaining compliance with industry regulations and standards To qualify for this role, you must have: - A degree in Hospitality or a related field - A minimum of five years of experience in managing a five or four-star hotel Please note that this is a ful...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, all india
On-site
As a Tourism Executive at the leading Tourism Brand, your role is crucial in building and maintaining long-term relationships with customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and providing information about travel packages and services to promote positive customer experiences and loyalty within the tourism sector. **Key Responsibilities:** - Managing customer inquiries and concerns through phone, email, and in-person interactions - Providing detailed information about travel packages, itineraries, and destination options - Assisting customers in booking reservations, flights, accommodations, and transportation - Addressing customer complaints ...
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
warangal, hyderabad, nizamabad
Work from Office
We are looking for a highly skilled and experienced Housekeeping Executive to join our team in the Hospitality industry. The ideal candidate will have 12-25 years of experience in housekeeping management. Roles and Responsibility Manage and supervise the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and procedures to meet customer needs. Conduct regular inspections to identify areas for improvement and provide feedback to staff. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records of cleaning activities, inventories, and staff performance. Ensure compliance with health ...
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
warangal, hyderabad, nizamabad
Work from Office
We are looking for a highly skilled and experienced Food & Beverage Executive to join our team. The ideal candidate will have 24-25 years of experience in the hospitality industry, with a strong background in food and beverage operations. Roles and Responsibility Manage daily food and beverage operations to ensure high-quality service. Develop and implement menus catering to diverse customer needs. Supervise kitchen staff to maintain efficient food preparation and presentation. Coordinate with suppliers for timely delivery of ingredients and materials. Maintain inventory levels and control waste to optimize resources. Ensure compliance with health and safety regulations and company policies....
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
warangal, hyderabad, nizamabad
Work from Office
We are looking for a skilled F&B Supervisor to join our team in the Hospitality industry. The ideal candidate will have 10-25 years of experience and be responsible for supervising food and beverage operations, ensuring high-quality service delivery, and managing staff performance. Roles and Responsibility Supervise and coordinate food and beverage operations to ensure efficient service delivery. Manage inventory levels, order supplies, and maintain accurate records. Train and develop staff members to enhance their skills and knowledge. Monitor customer feedback and implement changes to improve satisfaction. Collaborate with other departments to ensure seamless service delivery. Maintain a c...
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
madurai, tiruppur, salem
Work from Office
We are looking for a highly skilled and experienced Guest Relation Executive to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless execution of events and services. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and feedback. Ident...
Posted 2 weeks ago
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