770 Hospitality Management Jobs - Page 8

Job Summary: The Front Office Coordinator serves as the first point of contact for visitors, clients, and internal staff at the corporate headquarters of a healthcare company. This role is responsible for managing front desk operations, maintaining a professional and welcoming environment, and providing administrative support to ensure the smooth functioning of daily business activities. Key Responsibilities: Greet and assist visitors, employees, and clients in a professional, courteous manner Answer and direct incoming calls using a multi-line phone system Manage front desk operations including mail distribution, visitor sign-ins, and appointment scheduling Maintain the reception area, meeting rooms, and common areas to ensure cleanliness and organization Assist with coordinating meetings, conference room bookings, and special events Handle incoming and outgoing mail, packages, and courier services Provide administrative support to corporate teams as needed (e.g., HR, Finance, Executive Team) Manage office supply inventory and place orders as required Ensure compliance with security and confidentiality protocols, especially when dealing with healthcare-related information Maintain an up-to-date internal phone directory and contact lists Assist with onboarding tasks, such as preparing welcome packets or badges for new hires Qualifications: Bachelor's degree 2-5 years of front desk, administrative, or customer service experience, preferably in a healthcare or corporate setting Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Strong verbal and written communication skills Excellent organizational and time-management abilities Professional appearance and demeanor Ability to handle confidential information with discretion Comfortable working in a fast-paced, collaborative environment If Interested, share your CV on WhatsApp@9911660650

Mega Walk in Drive in Sodexo-Pune Male/Female Experienced candidates Sodexo is now hiring for multiple open positions in Facility & Hospitality department like Store Manager, Store Keeper, Hospitality Manager, Housekeeping, Front desk, F&B Supervisor/Executive, GRE, CDP, Cook, Chef, Facility Soft & technical services, Food safety, HR, Procurement or Buyer in all over Pune. We have arranged Mega walk in drive on th May 2025 for Male/Female candidates- Fresher/Experienced both. Walk in Date: 25th July 2025 Walk in Time: between 10:00 am to 03:00 pm Walk in Drive Venue: Sodexo India Service Pvt. Ltd. BSB Capital S No 80, Abhimanshree Chowk, Baner Rd, Sakal Nagar, Pune, Maharashtra 411007. Contact HR Name: Swapna Suryawanshi Email ID- swapna.suryawanshi@sodexo.com Important Note: Candidate should be in Formal dress, should carry 2 copies of resume, Aadhar card, Educational docs, previous or current employment docs.

Job Qualification : EducationMBA / CA plus preferably with any specialised education/course done in ESG / Sustainability and/or undergraduate in social/environment studies (eg. Environment Tech engineer, or Social Science from TISS, or other CSR related graduation, or economics with focus on rural/poor segments) Experience ESG function experience of about 2-3 years, candidates who have thin financial sector experience but ESG experience will work. Other industry experience preferably from people heavy businesses such as Telecom, FMCG, Hospitality services, etc. Working with the function on ESG policy building and development for the group ESG reporting in various forms Interactions with various stakeholders in context of ESG Working across the group to improve ESG performance and ratings for the group

Job Summary: Vcare Hospitality India Pvt. Ltd. is hiring an experienced and driven Sr. Facility Manager Operations to handle end-to-end facility management services across multiple client locations. The role requires expertise in housekeeping management, manpower sourcing, client & vendor handling, and site operations, especially within the hospitality industry. Key Responsibilities: - Supervise daily facility and housekeeping operations across assigned sites. - Conduct regular site visits to ensure service standards, cleanliness, and client satisfaction. - Manage housekeeping staff recruitment, deployment, attendance, and performance. - Coordinate with clients to address requirements, feedback, and issue resolution. - Handle vendor negotiations, AMCs, and service contracts. - Monitor inventories and ensure timely procurement of housekeeping materials. - Maintain safety, hygiene, and operational SOPs at all locations. - Train and motivate ground-level staff for consistent quality delivery. - Prepare and submit operational reports, manpower tracking, and site feedback to management. Required Qualifications: - 4 to 6 years of experience in Facility Management or Hospitality Operations. - Bachelors degree; diploma/degree in Facility or Hotel Management is a plus. - Strong team leadership, communication, and organizational skills. - Sound knowledge of soft services, manpower control, and vendor management. - Comfortable with regular travel across Pune and Mumbai. - Basic proficiency in MS Excel, Word, and reporting tools. Perks and Benefits: - Competitive monthly in-hand salary - PF, ESI, Travelling Allowance, and Mobile Reimbursement - Company-provided Dress/Uniform - Performance-based incentives - Opportunities for career advancement within a growing organization Application Details: Email your resume to: hiring@vcarehospitality.com Contact HR at: +91 7798881191 / 9970311187 Hashtags: #FacilityManager #HospitalityJobs #OperationsManager #FacilityManagement #HousekeepingJobs #ManpowerManagement #VendorHandling #ClientServicing #PuneJobs #MumbaiJobs #VcareHospitality #HiringNow #TravelAllowance #PF #UniformProvided

Job Title: Guest Relations Executive Hotel Industry Location: Hotsal, Gurugram Experience Required: Minimum 6 months in hospitality / front office Salary: 25,000 per month Industry: Hotel / Hospitality Preferred Candidate: Female (as per client/hotel preference) Job Summary: We are hiring a Guest Relations Executive for a reputed hotel in Hotsal, Gurugram . The candidate will be responsible for guest check-ins, managing bookings, and providing a professional front-desk experience. Key Responsibilities: Welcome guests and manage check-in/check-out Handle room reservations and guest queries Coordinate with housekeeping and billing departments Maintain front desk records and provide concierge support Ensure guest satisfaction and resolve minor complaints Candidate Requirements: 6 months of front office or guest handling experience (hotel preferred) Good communication in English and Hindi Basic computer and reservation software skills Presentable appearance and customer-oriented behavior Willing to work flexible hours or shifts How to Apply: Email: richa.aaishsolutions@gmail.com WhatsApp: 9771324361

As a Senior Wedding Planner at Cevex Events, you will play a crucial role in orchestrating unforgettable weddings for our clients. With over 15 years of experience in the industry and a portfolio of more than 1,800 successful events, we are dedicated to creating impactful and memorable experiences. Your responsibilities will include meeting with clients to understand their vision, requirements, and budget, preparing detailed event plans, suggesting creative decor ideas, coordinating with venues and vendors, managing budgets, overseeing event execution on the big day, and providing post-event summaries. Your role will involve end-to-end wedding planning and execution, ensuring that every detail is meticulously taken care of. To excel in this role, you should have a Bachelor's degree in Hospitality Management or a related field, at least 2 years of experience in luxury and North Indian wedding planning, and a strong command of English, Hindi, and Malayalam. You should possess excellent communication, time management, and creative thinking skills, as well as a good vendor network comprising florists, photographers, and artists. Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint is essential, along with a deep understanding of cultural and religious wedding practices. You should be organized, detail-oriented, and customer-focused, with a passion for creating premium, emotion-driven weddings that leave a lasting impression. If you are ready to embark on a rewarding journey with Cevex Events and be part of our dynamic team, we look forward to receiving your application.,

As a candidate for this role, you may not meet every single requirement listed, but if you believe you have the potential to excel in this position, we encourage you to take the next step and submit your application. By hitting the "Apply" button, you can begin your journey with us and explore the opportunity further. Your unique skills and experiences could be the perfect fit for our team, so don't hesitate to apply and showcase your capabilities. We look forward to considering your application and potentially welcoming you aboard our team.,

As a General Manager at our Hotel, Restaurant & Bar in Balicha, Udaipur, you will play a crucial role in overseeing the daily operations of our establishment. With a minimum of 7-10 years of experience in hospitality management, especially in regions like Rajasthan, Ahmedabad, and Udaipur, you will be responsible for ensuring service excellence, profitability, and high guest satisfaction standards. Your key responsibilities will include implementing SOPs across departments such as front office, F&B, housekeeping, and banquets. You will also drive room, event, and banquet sales, with a special focus on wedding and group bookings. Developing relationships with wedding planners, travel agents, and event organizers will be essential in tailoring packages for destination weddings, pre-wedding shoots, and corporate events. Utilizing your regional market expertise, you will innovate offerings based on local preferences, cuisine, dcor, and experiences. Your financial oversight will be crucial in managing budgets, cost control, and profitability across hotel operations, including monitoring P&L, revenue enhancement strategies, and optimizing staffing and inventory. Leading and mentoring department heads, ensuring cross-departmental coordination, maintaining a positive work culture, and conducting regular performance reviews will be part of your team leadership responsibilities. Additionally, you will need to ensure compliance with health, safety, and legal regulations, while maintaining brand consistency in guest experience, service, and ambiance. To excel in this role, you should hold a Bachelor's or Master's Degree in Hospitality/Hotel Management, have 7-10+ years of proven experience in hotel operations, including managing restaurants and bars, and possess a strong portfolio of wedding/event bookings and banquet management. Excellent interpersonal and vendor management skills, knowledge of local culture, languages, and preferences in Rajasthan, Ahmedabad, and Udaipur, as well as proficiency in hospitality CRM, POS, and management software are also required. If you are ready to take on this challenging yet rewarding position, with immediate joining, we look forward to discussing the salary based on your experience. This is a full-time, permanent role that requires proficiency in Gujarati and in-person work at our location in Balicha, Udaipur.,

This position is responsible for providing technical support to customers using Infor Hospitality products. As a Technical Support Analyst, you will troubleshoot and resolve product-related issues, ensuring accurate documentation of customer interactions in adherence to the SLAs and SOPs of the Infor Support team. Your role will involve handling general customer inquiries, directing users to self-help resources, and collaborating with internal teams to address specific requests. To excel in this position, you must possess a strong customer-focused approach, problem-solving skills, and the ability to adapt to new technologies. Your responsibilities include preliminary troubleshooting and issue resolution, prioritizing customer issues, documenting customer interactions on Infors Support Portal, and handling miscellaneous customer requests. You will also assist the Support Team by resolving common questions and guiding customers through the online Knowledge Center. Collaborating with allied departments such as Sales, Services, and Development to address related requests is an essential part of your role. Basic qualifications for this role include a bachelor's degree in hospitality management, postgraduate degree in Travel and Hospitality, engineering graduates in any stream, Bachelor of Science, or Computer Applications graduates. Fresh graduates or individuals with up to 5 years of experience are encouraged to apply. Proficiency in English, strong communication skills, critical thinking, and teamwork abilities are crucial for interacting with Infor's global customers and analysts. Preferred qualifications include BHM graduates with Front Office and Property Management Software experience, candidates with a background in Software/IT or Hospitality domains, and Engineering, Computer Science, or IT graduates with SQL and Databases proficiency. Key skills and competencies required for this role include applying product, technical, and functional knowledge to deliver effective solutions, customer-oriented mindset, adaptability in a team environment, passion for individual and organizational success, building smooth working relationships, adapting to new technology, and a learning mindset to enhance technical skills. Proficiency in data entry, general computer skills including Microsoft Office, and operating systems knowledge are essential. Infor is a global leader in business cloud software products, offering industry-specific solutions that prioritize user experience, leverage data science, and integrate seamlessly into existing systems. With a commitment to diversity and a culture built on Principle Based Management (PBM), Infor aims to foster innovation, transformation, and long-term value for clients, employees, and supporters. For more information about Infor, visit www.infor.com.,

You will play a key role in supporting the efficient operations of the department at Hyatt Place Bodh Gaya, aligning with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. As the Assistant Manager - Human Resources, you will collaborate in ensuring the smooth functioning of the Personnel Department within the Human Resources Division. Working closely with the Director of Human Resources or Human Resources Manager, your responsibilities will include implementing Hyatt's People Philosophy across the hotel. To excel in this role, you should ideally possess a university degree or diploma in HRM/HRD or Hospitality/Tourism management. A minimum of 2 years of experience as a Human Resources Assistant Manager or Coordinator in a larger operation is required. Strong problem-solving abilities, administrative skills, and excellent interpersonal capabilities are essential for success in this position.,

Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 14,000 Net Pay & 14,500 (Candidate from Hotel Management Background) CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com or please free feelto reach @ 9884461721 Walk-In Interview : Ashok Towers, 3rd Floor, 45 KB Dasan Road, Seethammal Colony, Teynampet, Chennai - 600018.

Designation : Cafe Manager / Asst. Cafe Manager Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Experience Required : 2 Years to 7 Years Reporting To : Area Manager / Zonal Business Manager ROLE & RESPONSIBILITIES: Cafe Maintenance Employee Handling Manpower Planning Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours CONTACT DETAILS : SABIR KHAN 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com

Designation : Cafe Manager / Asst. Cafe Manager Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Experience Required : 2 Years to 7 Years Reporting To : Area Manager / Zonal Business Manager ROLE & RESPONSIBILITIES: Cafe Maintenance Employee Handling Manpower Planning Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours CONTACT DETAILS : SABIR KHAN 9884461721 / TAMILSELVI 044 48577247 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com (or) please feel free to reach @ 9884461721

Designation : Team Member Department : Food, Beverage & Hospitality Employment Type : Full Time Role Category : F&B Service Industry Type : Retail / QSR Reporting To : Area Manager / Caf Manager ROLE & RESPONSIBILITIES: Ensure Guest Comfort Order Taking & Billing Handle The Customer Complaints Customer Service/ Follow Ups Service Recovery Inventory Management Maintain SOP Checklist Asset & Equipment Maintenance Maintain Reports Handle Billing Compliances EDUCATION : ANY GRADUATE / DHM / BHM WORKING HOURS : 9 Hours SALARY : 13,500 Net Pay & 14,500 (Candidate from Hotel Management Background) CONTACT DETAILS : SABIR KHAN - 9884461721 Interested candidates might share their resume at mohammed.n@cafecoffeeday.com

Supervising and coordinating departments: This includes front desk, housekeeping, food and beverage, maintenance, and other areas. Ensuring efficient and effective daily operations: Maintaining quality standards, implementing procedures, and monitoring key performance indicators. Managing occupancy levels, revenue, and expenses: Optimizing profitability and achieving financial targets. Resolving guest complaints and ensuring high levels of customer satisfaction: Addressing issues promptly and proactively. Overseeing maintenance, repairs, and upkeep of the property: Ensuring a safe and comfortable environment for guests. Role & responsibilities Developing and implementing marketing and sales strategies: Promoting the hotel's services and amenities. Setting strategic goals and objectives for the hotel: Aligning departmental goals with overall hotel objectives. Monitoring and evaluating the effectiveness of strategies: Making adjustments as needed to achieve desired results. Recruiting, training, and managing staff: Hiring qualified personnel and providing ongoing development opportunities. Fostering a positive work environment and promoting teamwork: Motivating staff and encouraging a positive guest experience. Conducting performance evaluations and providing feedback: Ensuring staff are performing their duties effectively. Preferred candidate profile 10 plus Years of Experience (Good Knowlwdge of Service & Production Must) Contact HR - 9236472875 (Call only between 11 AM - 6 PM) Email : hr@jbbr.co.in Posting for one of our Hotels

Key Responsibilities Chemical Management & Safety Develop and implement cleaning protocols using appropriate chemicals for various surfaces and areas. Ensure compliance with Material Safety Data Sheets (MSDS) for all cleaning agents. Train staff on the safe handling, storage, and disposal of cleaning chemicals. Monitor inventory levels of cleaning chemicals and reorder supplies as needed. Equipment Oversight Maintain and service housekeeping equipment, including scrubbers, vacuums, and steam cleaners. Ensure proper usage and storage of equipment to extend lifespan and maintain efficiency. Train staff on the correct operation and maintenance of cleaning machinery. Quality Assurance & Compliance Conduct regular inspections to ensure cleanliness standards are met across all areas. Implement and monitor adherence to health, safety, and environmental regulations. Address and resolve any housekeeping-related issues or complaints promptly. Team Leadership & Training Supervise and guide housekeeping staff, ensuring adherence to cleaning schedules and standards. Provide ongoing training on cleaning techniques, chemical safety, and equipment usage. Foster a culture of continuous improvement and safety within the team. Inventory & Budget Management Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. Prepare and manage the housekeeping department's budget, identifying cost-saving opportunities. Coordinate with vendors for procurement and maintenance of supplies and equipment. Hotel Management Integration Apply hotel management principles to ensure seamless integration of housekeeping operations with other hotel departments. Collaborate with front desk, maintenance, and other departments to enhance guest satisfaction. Implement strategies to improve operational efficiency and guest experience. Qualifications Bachelor's degree in Hotel Management , Facility Management, Hospitality, or a related field. Minimum of 5 years of experience in facility management, with a focus on housekeeping operations. In-depth knowledge of cleaning chemicals, equipment, and industry standards. Strong leadership, organizational, and communication skills. Ability to work independently and as part of a team. Preferred Qualifications Certification in Facility Management or a related field. Experience in a supervisory role within a large facility or organization. Familiarity with environmental sustainability practices in housekeeping.

We are seeking a highly skilled and experienced Food & Beverage Manager to join our team in Grand Mercure Bangalore, India. As a key member of our management team, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service, and maximizing profitability. Develop and implement strategies to enhance the overall dining experience and increase revenue Manage and mentor a diverse team of food and beverage staff, including hiring, training, and performance evaluations Oversee inventory management, cost control, and budgeting for all food and beverage outlets Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness Analyze financial reports, sales data, and customer feedback to identify areas for improvement Collaborate with the culinary team to develop innovative menus and promotional offerings Handle customer inquiries, complaints, and special requests in a professional and timely manner Coordinate with other departments to ensure seamless operations and excellent guest experiences Stay updated on industry trends and implement best practices to maintain a competitive edge Organize and oversee special events, banquets, and catering services as required Bachelors degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of experience in food and beverage management, preferably in a high-volume restaurant or hotel setting Proven track

Supports the Front Office Manager in supervising daily operations, ensuring seamless guest experiences, handling escalations, and managing shift responsibilities. Coordinates with departments to resolve guest concerns promptly. Required Candidate profile Candidates must have hospitality experience, leadership skills, and be ready to relocate as required.

Job Title: Closing Head Experience Required: 12+ years Educational Qualification: MBA / Post Graduate Job Summary: We are looking for a strategic and performance-driven Closing Head to lead our end-stage sales efforts and drive conversions. The ideal candidate will be responsible for building and executing robust closing strategies, managing key client negotiations, and strengthening customer relationships to maximize revenue. This role is pivotal in ensuring seamless transition from lead to deal closure in a fast-paced B2C environment. Key Responsibilities: Sales Closing Strategy: Design, implement, and continuously optimize sales closing strategies aligned with overall business goals. Develop innovative techniques and approaches to improve deal conversion rates. Build and manage a high-quality sales pipeline with a clear focus on closure. Personally lead high-stake negotiations and close major deals with key clients. Deliver persuasive product demonstrations and sales presentations to ensure successful closures. To manage and lead 8-10 closing managers and two closing TLs in a site. Client Relationship Management: Actively engage with potential clients, understanding their specific needs and delivering customized solutions. Possess and communicate in-depth product and project-level knowledge to help clients make informed decisions. Work with the sales team to arrange meetings, site visits, and relationship-building activities aimed at pushing deals from proposal to closure. Foster long-term relationships with clients through trust, value-driven engagement, and continuous follow-ups. Skills & Competencies: Excellent negotiation, communication, and interpersonal skills. Proven track record of managing sales closures in a high-volume, competitive B2C setting. Strong business acumen with integrity and professionalism. Ability to work in high-pressure environments while delivering consistent results.

Primary Responsibilities Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hyderabad Airport. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Any matter which may effect the interests of Novotel Airport Hyderabad should be brought to the attention of the Management. Sales & Marketing Planning Assist the Director of Sales in the development of the Strategic Sales Plan for the segments. Ensure to achieve objectives established in the Organization s Strategic Plan. Knowledge and Experience Diploma in Tourism / Hospitality Management / Events Management Minimum 2 - 3 years of experience in a similar capacity Excellent reading, wr

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

Responsibilities: * Collaborate with departments on strategic planning * Oversee hotel operations and staff performance * Manage budgets and revenue growth * Ensure guest satisfaction through exceptional service Accidental insurance