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0.0 - 1.0 years

0 - 0 Lacs

Lucknow

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Responsibilities: * Greet guests, assist with requests, maintain cleanliness. * Manage inventory, order supplies, coordinate events. * Maintain confidentiality, adhere to company policies. Sports for women Sales incentives Performance bonus

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0.0 - 4.0 years

0 Lacs

haryana

On-site

As a Guest Service Officer, your primary responsibility will be to deliver top-notch service to customers consistently. You will play a crucial role in ensuring the Reception within the Rooms Division operates smoothly and efficiently. To qualify for this role, you should hold a Diploma or relevant qualification in Hospitality or Tourism Management. This educational background will equip you with the necessary knowledge and skills to excel in providing exceptional guest services.,

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2.0 - 6.0 years

0 Lacs

amritsar, punjab

On-site

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Spa Manager is responsible to provide hands-on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service. You will also be responsible to ensure the discerning guests feel that their every need is anticipated and they have created a relationship with the spa, not just a visit. Ideally with a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management. Minimum 2 years work experience as Assistant Spa Manager. Aesthetic qualification in treatments and training will be of great advantage.,

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0.0 - 4.0 years

0 Lacs

haryana

On-site

As a Guest Service Officer at Hyatt Regency Gurgaon, you will play a crucial role in delivering exceptional and consistent service to our valued customers. Your primary responsibility will be to ensure the smooth and efficient operation of the Reception within the Rooms Division. To succeed in this role, you should hold a diploma or qualification in Hospitality or Tourism Management. This educational background will equip you with the necessary knowledge and skills to excel in providing top-notch service to our guests. Join our team at Hyatt Regency Gurgaon and be part of a dynamic environment where your dedication to customer service will make a significant impact on our guests" experience.,

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Guest Service Officer at Hyatt Place Hampi, you will play a crucial role in delivering exceptional and consistent service to our valued customers. Your primary responsibility will be to ensure a high level of customer satisfaction by contributing to the seamless and efficient operations of the Reception area within the Rooms Division. To excel in this role, you should hold a diploma or qualification in Hospitality or Tourism Management. This educational background will provide you with the necessary knowledge and skills to effectively meet the demands of the position and deliver a superior guest experience at all times. Your expertise in hospitality or tourism management will be instrumental in upholding the standards of service excellence that our guests expect from Hyatt Place Hampi.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As the Assistant Manager - Food and Beverage at JLL, you will play a crucial role in supporting and overseeing the daily operations of the corporate dining facilities. Your responsibilities will include ensuring high-quality food service, maintaining customer satisfaction, and efficiently managing staff and resources. In terms of operations management, you will assist in the daily operations of corporate cafeterias, catering services, and food-related events. It will be your responsibility to ensure compliance with food safety regulations and company policies, monitor inventory levels, and maintain the cleanliness and organization of dining areas and kitchens. You will also be involved in staff management, where you will help supervise and train food service staff, create staff schedules, and support performance evaluations. Additionally, you will address customer inquiries, feedback, and complaints promptly, implement strategies to enhance customer satisfaction, and gather and analyze customer feedback to improve services. Collaborating with the chef, you will assist in menu planning and quality control, ensuring consistent food quality and presentation. Financial management will also be part of your role, as you will assist in budget preparation, cost control measures, and analyze financial reports to suggest improvements. Furthermore, you will help plan and execute corporate events and catering services, coordinate with other departments for special functions, ensure compliance with health, safety, and sanitation standards, and support the implementation of eco-friendly practices in food service operations. To excel in this role, you are required to have a minimum of 4-7 years of experience in a relevant role, strong interpersonal skills with a client focus, familiarity with corporate real estate and facilities management principles, experience in fine dining, event operations, or high-volume service, and proven experience in managing staff. Additionally, proficiency in budget management, financial skills, technical comprehension, health codes, and food safety standards are essential. If you are proactive, have excellent written and oral communication skills, and hold a degree or diploma in Hospitality Management/Food & Beverage Services, this Assistant Manager position at JLL located in Bangalore might be the perfect fit for you.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

As a member of our team at Hyatt Centric Janakpuri, New Delhi, you will be responsible for providing exceptional hospitality services to our guests. Your role will involve ensuring the comfort and satisfaction of all visitors during their stay at our hotel. This includes greeting guests, assisting with check-in and check-out processes, addressing any inquiries or concerns, and maintaining a welcoming atmosphere throughout the property. Additionally, you will be expected to have a thorough knowledge of the hotel's amenities, services, and local attractions in order to provide recommendations and assistance to guests. You will also collaborate closely with other departments to coordinate guest requests and ensure a seamless experience. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a passion for delivering outstanding customer service. Previous experience in the hospitality industry is preferred but not required. If you are a team player with a positive attitude and a dedication to exceeding guest expectations, we invite you to join our team at Hyatt Centric Janakpuri, New Delhi.,

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1.0 - 5.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Accounting & Book Keeping Compliance Management MIS (Management Information System) Book Closure Activities Audit Assistance Food allowance House rent allowance Annual bonus

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1.0 - 3.0 years

1 - 3 Lacs

Mumbai

Work from Office

Role & responsibilities Ensure the clubhouse's amenities (gym, swimming pool, banquet hall, indoor games, etc.) are well-maintained. •Coordinate with housekeeping and maintenance staff for repairs, cleanliness, and overall upkeep. •Assist residents with clubhouse-related inquiries, bookings, and facility usage •Address resident complaints and ensure a positive experience for all users •Supervise clubhouse attendants, receptionists, and housekeeping personnel •Enforce clubhouse rules and regulations to maintain order •Coordinate with vendors for servicing equipment and utilities •Maintain clubhouse records, including membership details, bookings •Ensure timely collection of fees for facility booking •Act as the primary point of contact for residents regarding clubhouse usage and facilities

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1.0 - 4.0 years

3 - 6 Lacs

Siliguri

Work from Office

":" Inspiria Knowledge Campus is seeking a dynamic and highly motivated Faculty Aviation Hospitality Services & Management Professional to join our team. This role requires a blend of hospitality expertise, aviation industry knowledge, and strong management skills. Responsibilities: Service Delivery & Class Management: Ensure the delivery of exceptional subject matter, adhering to industry standards and company policies. Implement and monitor service quality standards and procedures. Coordinate with various departments (e.g., flight operations, catering, security) to ensure seamless quality. Manage staff schedules, training, and performance evaluations. Maintain a thorough understanding of aviation industry regulations and hospitality best practices. Requirements Masters or Bachelors degree in Business Administration (BBA) with a specialization in Aviation Hospitality Services and Management or a related field. 3 years of experience in the aviation hospitality industry, preferably in a management role. Strong understanding of aviation operations, customer service principles, and hospitality management. Excellent communication, interpersonal, and leadership skills. Ability to work effectively in a fast-paced and demanding environment. Proficiency in relevant computer applications and software. ","

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0.0 - 5.0 years

0 - 2 Lacs

Panipat, United Kingdom (UK), Delhi / NCR

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Hiring for 5 Star International Hotel In London ( UK) REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 3. Must Have Good communication skills 4. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service.

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0.0 - 5.0 years

0 - 2 Lacs

Panipat, Australia, Delhi / NCR

Work from Office

Hiring for Leading 5 Star International Hotel In Australia REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 3. Must Have Good communication skills 4. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service.

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1.0 - 4.0 years

4 - 9 Lacs

Udaipur

Work from Office

To manage the reservations operations, ensuring the hotel standards and procedures are fully known and followed. To ensure a proper teamwork and supervise the reservation and telephone operator section at all times. To ensure the all incoming and out going room reservation request are attended and handled as per the hotel standards and procedures. To attract guest and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel s image and to increase revenue. To recognize potential clients and to transmit information to the sales Department. To recognize VIP guests and to apply the concerned policies. To maintain a good commercial relationship with all the bookers: Guest/companies/Agencies. To promote the Accor loyalty programs and the hotel promotions. To ensure the privacy of the guests and the confidentiality of the information is respected. To act as representative of the Management when dealing with guest complaints or if a member of the reservation team is facing difficulties that she/he cannot solve on her/his own. To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recoding it. To be fully aware of and to report all guest comments or complaints. To ensure the Guest History records are accurately maintained and all recurring guest are pre-registered. To ensure a perfect knowledge of the hotel configuration and products among the team members. To ensure the achievement of Quality tools and yield Management performance with the reservation team. To implement and control the Focus and other financial and audit procedures. To offer assistance at any time in the operation and monitor, highlight and suggest improvements on any dysfunction. To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups. To implement and follow up daily check lists. To assist in securing external guest accommodation should an overbooking occur. To provide updated reports and statistics to the management and other departments. Update availability and rates charts on TARS and other booking systems /channels. Bachelors degree in Hospitality Management, Business Administration, or related field preferred. Proven experience in reservations management within the Luxury hospitality. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members. Strong organizational abilities and attention to detail, with the capacity to prioritize tasks and multitask in a fast-paced environment. Proficiency in reservation management software and familiarity with point-of-sale systems is advantageous. Ability to remain calm and composed under pressure, with demonstrated problem-solving skills.

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1.0 - 3.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Primary Responsibilities Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same Ensures cleanliness and hygiene standards in all areas of the hotel Ensures adherence to company and hotel policies by all departmental employees Plans the organization of work within the department, including assignments, time schedules and vacations Ensures all relevant documentation and records are updated and complete Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction People Management Establish and maintain seamless co-ordination co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Conduct on-going training and coach all the employees and ensure to maintain records. Conduct briefing for Housekeeping attendants. Knowledge and Experience Diploma in Tourism / Hospitality Management Minimum 2 year of relevant experience Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Strong leadership, interpersonal and training skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations Well-presented and professionally groomed at all times

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0.0 - 5.0 years

0 - 2 Lacs

Noida, Dubai, New Delhi

Work from Office

REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service.

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2.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Responsibilities: * Lead central reservations team * Manage Resorts and retreats sales & operations * Oversee banquet sales & guest relations * Ensure exceptional hospitality standards * Collaborate with departments on strategies Provident fund Health insurance

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3.0 - 5.0 years

3 - 5 Lacs

Ahmedabad, Gujarat, India

On-site

Mantras2success Consultants is seeking a highly organized and proactive Senior Administration Executive for a multinational company specializing in manufacturing solutions for the Mobile Construction Machinery Industry. This comprehensive role involves overseeing asset and facility management, handling billing and documentation, managing travel and hospitality, and ensuring seamless overall office administration. Key Responsibilities Asset & Facility Management : Maintain a detailed list of all assets with their current status. Cultivate strong relationships with asset vendors for timely service and support. Monitor office supply levels and reorder when required to prevent shortages. Maintain asset verification reports and ensure the proper installation of new systems as per requirements. Record and issue office equipment to employees, updating records regularly. Ensure preventive maintenance of office equipment, call for repairs as needed, and evaluate new equipment and techniques for operational efficiency. Billing & Documentation : Submit original bills to accounts via email, clearly mentioning due dates. Maintain a comprehensive list of all bills with their due dates and proactively follow up with billing authorities in case of delays. Develop and maintain an efficient documentation and filing system for both paper and electronic records. Accurately and timely handle office expenses and billing cycles. Travel & Hospitality Management : Manage staff expense requests and travel reports efficiently. Coordinate with travel vendors and service departments to ensure smooth employee travel arrangements. Make all necessary travel arrangements, including Flights / Railways / Bus / Hotel bookings for Directors and employees. Schedule meetings as and when required in coordination with relevant departments. Maintain reports of staff out of office for business needs. Office Administration : Oversee daily administrative operations to ensure the smooth functioning of the entire office. Assist in organizing in-house and external events, ensuring all administrative arrangements are meticulously in place. Supervise housekeeping staff; prepare record logs for cleaning schedules of all washrooms and monitor regular cleanliness. Suggest continuous improvements for overall office cleanliness and hygiene standards. Required Skills & Qualifications Proven experience in a comprehensive administrative role, ideally with exposure to asset management, billing, travel coordination, and general office administration. Strong organizational and multitasking abilities with a keen eye for detail. Excellent communication and interpersonal skills for effective vendor and internal team coordination. Proficiency in maintaining records, managing documentation, and using relevant office software. Ability to work independently and proactively manage various administrative tasks. Company Profile Our client is a multinational company involved in the manufacturing of individual solutions for the Mobile Construction Machinery Industry. Contact For inquiries, please contact: Priyanka Patel HR Recruiter Mantras2Success 7984778050 [HIDDEN TEXT]

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0.0 years

0 - 0 Lacs

lucknow

On-site

Job Title: Cabin Crew Location: Lucknow Industry: Aviation/Airline Employment Type: Full-Time Job Summary: We are looking for dedicated and dynamic cabin crew members to ensure the safety, comfort, and well-being of passengers throughout their flight journey. As the face of the airline, you will provide exceptional customer service, manage in-flight procedures, and handle any emergencies with professionalism and care. Key Responsibilities: Greet and welcome passengers on board the aircraft. Conduct pre-flight safety checks and demonstrate safety procedures. Ensure the comfort and safety of passengers during the flight. Serve meals, snacks, and refreshments. Respond promptly to passenger requests and resolve in-flight issues. Provide assistance to passengers with special needs, including unaccompanied minors, elderly travelers, and those with medical conditions. Handle emergency situations calmly and efficiently, following airline protocols. Make timely announcements regarding flight information, weather updates, and arrival details. Maintain cleanliness and orderliness of the cabin throughout the flight. Prepare accurate reports of any incidents that occur during the flight. Qualifications - Excellent verbal communication and interpersonal skills - Professional appearance and pleasant personality - Age: 18 to 28 years - Education: 10th / 12th / Diploma / Graduate (any stream) - Experience: Only Freshers are welcome Key Attributes: Friendly and approachable personality. Strong problem-solving skills. Team player with the ability to handle diverse situations with grace. Attention to detail and ability to multitask. Benefits: Competitive salary and attractive allowances. Travel benefits for self and family (if applicable). Comprehensive training and career development opportunities. Health and insurance benefits.

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6.0 - 11.0 years

7 - 13 Lacs

Mumbai, Thane

Work from Office

Job Title: Centre Head Kamats Hospitality Academy of Skills (KHAS) Location: [Insert Location] Reports To: [Insert Reporting Manager] Job Summary The Centre Head will lead the overall management, operations, and strategic growth of Kamats Hospitality Academy of Skills (KHAS). This position encompasses responsibility for academic excellence, operational efficiency, staff leadership, and financial sustainability, while ensuring high-quality training that meets hospitality industry standards. Key Responsibilities 1. Operations Management Oversee daily operations to ensure smooth and effective delivery of training programs. Ensure compliance with hospitality standards, safety regulations, and quality norms. Drive academic and administrative coordination to ensure operational excellence. 2. Program Development & Delivery Design and update training modules aligned with evolving industry trends. Collaborate with industry leaders and guest faculty to ensure relevant and engaging content. Monitor trainer performance and ensure best-in-class learning outcomes. 3. Staff Management & Leadership Recruit, lead, mentor, and evaluate faculty and staff performance. Promote a collaborative, growth-oriented, and disciplined culture within the academy. Implement staff development programs to enhance instructional effectiveness. 4. Quality Assurance & Evaluation Establish and monitor KPIs for program delivery and student success. Conduct audits and feedback assessments to maintain training quality. Ensure compliance with regulatory and accreditation standards. 5. Administrative & Financial Management Manage budget planning, cost controls, and financial reporting. Oversee student enrollment, fee management, and documentation systems. Ensure adherence to institutional policies and administrative protocols. 6. Strategic Planning & Development Forge industry alliances for placements, internships, and knowledge exchange. Spearhead marketing and outreach initiatives to attract students and partners. Identify new growth areas such as online modules, corporate training, and skill certifications. Qualifications & Experience Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or related field. 7–10 years of experience in hospitality training, skill development, or education leadership. Strong exposure to academic operations, training lifecycle, and strategic execution. Demonstrated ability to lead teams and manage large-scale training centers or institutions. Key Competencies Leadership with accountability and emotional intelligence. Operational acumen and process-oriented approach. Strong communication and stakeholder engagement skills. Financial literacy and data-driven decision-making. Passion for hospitality education and youth empowerment. Why Join KHAS? Kamats Hospitality Academy of Skills (KHAS) is on a mission to create future-ready professionals in the hospitality domain. As the Centre Head, you will be at the forefront of delivering transformational learning experiences that shape industry leaders. This is more than a role — it's a leadership opportunity to make a lasting impact on the workforce of tomorrow.

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5.0 - 8.0 years

10 - 11 Lacs

Bengaluru

Work from Office

Hospitality Management Ensure a welcoming and spiritually uplifting environment for all guests, devotees, and VIPs. Supervise the Guest House, Temple Reception, and Pilgrim Assistance Desk. Coordinate with departments for VIP visits, festival hospitality, and prasadam arrangements. Oversee accommodation bookings and resolve guest concerns promptly. Implement standards for cleanliness, courtesy, and hospitality behavior across teams. Maintain guest records and feedback systems for continuous improvement. Security Management Lead the temple s security team (internal & outsourced) to maintain a safe and disciplined environment. Develop and enforce security protocols, including entry checks, CCTV monitoring, and emergency responses. Manage crowd control during festivals and events. Conduct regular risk assessments, fire drills, and evacuation plans. Coordinate with local police/fire departments as needed. Monitor staff discipline related to security zones, entry restrictions, and property protection. Eligibility & Skills Education : Graduate in Hospitality Management / Security Management / or relevant discipline. Experience : 5 8 years in hospitality and/or security roles, preferably in a religious, cultural, or hospitality setup. Prior experience in armed forces, police, or temple/seva hospitality is a plus. Key Skills Excellent interpersonal and communication skills Strong leadership, planning, and problem-solving abilities Proficiency in handling security systems (CCTV, alarms, access control) Devotee-centric mindset and spiritual maturity (preferable) Ability to remain calm and composed during crises or high-crowd periods Fluency in local language and basic English/Hindi

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2.0 - 4.0 years

2 - 6 Lacs

Chennai

Work from Office

We are seeking a dynamic and experienced Outlet Manager to join our team- As an Outlet Manager, you will be responsible for overseeing the day-to-day operations of our food and beverage outlet, ensuring exceptional customer service, and driving financial performance- Manage and optimize inventory levels and stock control to minimize waste and maximize resources Develop and implement strategies to increase revenue and profitability of the outlet Prepare and analyze financial reports, taking corrective actions as necessary Oversee staffing levels to meet operational demands and special events efficiently Ensure high standards of food quality, presentation, and customer service Conduct regular team briefings and training sessions to enhance product knowledge and service skills Maintain and update guest history records to facilitate personalized service for repeat customers Ensure compliance with food safety and hygiene standards Manage the outlets budget, controlling costs without compromising quality Collaborate with other departments to support overall business objectives Resolve customer complaints promptly and professionally Implement and monitor promotional activities to drive sales and customer engagement Stay informed about local food and beverage trends in Chennai and incorporate them into the outlets offerings Bachelors degree in Hospitality Management, Business Administration, or related field Minimum of 2 years of experience as an Outlet Manager or 5+ years of progressive experience in food and beverage management Strong financial acumen with experience in budgeting and financial reporting Excellent customer service skills with a focus on creating memorable guest experiences Proficiency in inventory management and point.of.sale systems In.depth knowledge of food and beverage trends, quality standards, and health regulations Ability to work flexible hours, including evenings, weekends, and holidays Excellent communication and interpersonal skills Fluency in English; knowledge of Tamil or other local languages is a plus Strong problem.solving skills and ability to make quick, informed decisions Proficiency in Microsoft Office suite and restaurant management software Knowledge of local food and beverage trends in Chennai, India Familiarity with Indian cuisine and cultural preferences Demonstrated ability to lead and motivate a team in a fast.paced environment Strong organizational skills and attention to detail

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1.0 - 2.0 years

2 - 6 Lacs

Chennai

Work from Office

Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Mercure Chennai Sriperumbudur- Responsible for Reception, Concierge operations, Hospitality and Cashier- Liaise with different departments for smooth and coordinated work- Ensure cleanliness of all areas under the Front Office viz-, Lobby, corridors, main staircase and drive away- Ensure to interact with the guests & enable the team to understand guest requirements- Operational Management Adhere to the Standard Operating Procedures & policies- Check outstanding of in-house guests on a daily basis- To check whether the following records are kept in order and up to date- C forms Reception / Information Log Book Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered- Ensure all V-V-I-P room inspection in coordination with House Keeping Department- Ensure that newspapers and parcels are delivered in the rooms without delay- To be readily available at all times to deal with problems or complaints- Ensure effective and speedy check-in & check-out facilities- Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action- Conduct briefing for all associate team members- Diploma in Tourism / Hospitality Management Minimum 1.2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint

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2.0 - 4.0 years

2 - 7 Lacs

Mumbai

Work from Office

As the cornerstone of our operations, youll oversee daily activities, inspire your team, and maintain our high standards of service excellence- Lead and motivate the front desk team, ensuring efficient operations and maintaining a positive work environment Oversee guest check-ins, check-outs, and handle any special requests or concerns with a customer-first approach Monitor and manage occupancy rates, room assignments, and upgrades to maximize revenue and guest satisfaction Coordinate with various departments to ensure seamless service delivery across the property Handle and resolve guest complaints promptly and professionally, turning challenges into opportunities for guest loyalty Ensure compliance with safety and security protocols, maintaining a safe environment for guests and staff Conduct regular briefings and training sessions to keep the team informed and continuously improve service standards Manage shift operations, including staff scheduling, task delegation, and performance monitoring Generate and analyze reports on key performance indicators, identifying areas for improvement Act as the primary point of contact for escalated issues, making critical decisions when necessary Proven experience in a similar role within the hospitality industry, preferably in a hotel setting Strong leadership skills with the ability to inspire and motivate a diverse team Excellent problem.solving abilities and a calm demeanor in high.pressure situations Exceptional interpersonal and communication skills, with a focus on building positive relationships with guests and staff Detail.oriented mindset with a keen eye for maintaining high standards of service and cleanliness Proficiency in hotel management systems and Microsoft Office suite Flexibility to work varying shifts, including nights, weekends, and holidays Demonstrated ability to multitask efficiently in a fast.paced environment Strong time management skills and ability to prioritize tasks effectively Excellent conflict resolution skills with a diplomatic approach Commitment to maintaining confidentiality and upholding business ethics A positive, approachable attitude with a passion for delivering exceptional customer service Bachelors degree in Hospitality Management or related field preferred (not mandatory) Fluency in English; knowledge of additional languages is a plus

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0.0 - 2.0 years

1 - 2 Lacs

Yamunanagar

Work from Office

Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

The Guest Relations Executive position at Vian Properties in Hyderabad is a full-time on-site role that focuses on managing guest relations, providing exceptional customer service, handling receptionist duties, and supporting sales activities. The primary objective of this role is to enhance guest experiences and ensure their satisfaction throughout their interaction with the company. The ideal candidate for this role should possess strong guest relations and customer service skills, with a keen attention to detail and a commitment to providing the best possible experience for guests. Excellent verbal communication skills are a must, with proficiency in English, Hindi, and Telugu being mandatory requirements. Previous experience in receptionist duties and basic sales skills will be advantageous for this position. The successful candidate should have a friendly and approachable demeanor, with the ability to efficiently handle multiple tasks simultaneously. Prior experience in the real estate or hospitality industry will be beneficial. A Bachelor's degree in Hospitality Management, Business, or a related field is preferred for this role. If you are passionate about creating positive guest experiences, have a strong customer service orientation, and possess the necessary qualifications and skills, we invite you to apply for the Guest Relations Executive position at Vian Properties. Join us in our mission to create homes that contribute to the well-being and happiness of our residents while meeting their practical needs.,

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