770 Hospitality Management Jobs - Page 4

Maintaining Property Standards Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors.

Reporting to: Employee Services Lead The Assistant Manager- Food and Beverage supports and oversees daily operations of the corporate dining facilities. This role ensures high-quality food service, maintains customer satisfaction, and assists in managing staff and resources efficiently. What this job involves Operations Management: Assist in daily operations of corporate cafeterias, catering services, and food-related events. Ensure compliance with food safety regulations and company policies. Monitor inventory levels and assist with ordering supplies. Maintain cleanliness and organization of dining areas and kitchens. Staff Management: Help supervise and train food service staff. Assist in creating staff schedules and managing workflow. Support performance evaluations and provide feedback to team members. Foster a positive work environment and promote teamwork. Customer Service: Address customer inquiries, feedback, and complaints promptly. Implement strategies to enhance customer satisfaction. Gather and analyze customer feedback to improve services. Menu Planning and Quality Control: Collaborate with the chef to develop diverse, nutritious menus. Ensure consistent food quality and presentation. Implement and monitor portion control and waste reduction measures. Financial Management: Assist in budget preparation and cost control measures. Monitor food and labor costs. Analyze financial reports and suggest improvements. Event Coordination: Help plan and execute corporate events and catering services. Coordinate with other departments for special functions. Health and Safety: Ensure compliance with health, safety, and sanitation standards. Conduct regular safety inspections and implement corrective actions. Sustainability Initiatives: Support implementation of eco-friendly practices in food service operations Promote use of local and sustainable ingredients when possible Required Skills and Experience: Minimum 4-7 years experience in relevant role. Interpersonal skills with a strong client focus Prior experience in customer service or client-facing roles Familiarity with corporate real estate and facilities management principles Experience in fine dining, Event operations, or high-volume service preferred Proven experience managing staff (scheduling, training, performance management) Strong Budget management and financial skills, profit & loss statements, food & labor cost controls Technical comprehension and experience with performance-based service contracts and vendor management Knowledge of health codes, food safety standards regulations Experience conducting or overseeing inspections and compliance checklists Knowledge of occupational safety requirements Demonstrated Initiative Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent written and oral communication skills Degree or diploma in Hospitality Management/ Food & Beverage Services

Role & responsibilities * The MOD is responsible for the overall operational efficiency of the hospital during their shift. This includes monitoring patient flow, resource allocation, and ensuring compliance with hospital policies and procedures. * The MOD plays a crucial role in ensuring high-quality patient care and safety. This includes addressing patient concerns, resolving issues related to patient care. * They are responsible for coordinating and managing emergency situations, such as patient emergencies, or security breaches, ensuring a prompt and effective response. * The MOD is expected to identify and resolve issues that arise during their shift, making decisions and taking appropriate actions to minimize disruptions and maintain a positive environment. * The MOD serves as a point of contact for various departments, facilitating communication and collaboration to ensure smooth operations and effective patient care.

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned department Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event MenusTaste the food before service begins Develop new ideas for promotions, festivals and other special eventsPlan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and TrainingManage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused

Assistant Facility Manager - Soft Services Location: Siruseri, Chennai Role Overview We are seeking a dynamic and experienced Assistant Facility Manager specializing in soft services to join our team in Chennai. The successful candidate will be responsible for managing soft services operations across a large-scale facility spanning 16 lakh sq ft (1.6 million sq ft). This role requires strong operational expertise and leadership to ensure exceptional service delivery. Key Responsibilities Oversee daily soft services operations including housekeeping, reception, mail room, hospitality, landscaping, pest control, and waste management across the 1.6 million sq ft facility Implement and monitor service delivery standards to ensure client satisfaction Supervise and coordinate with soft services team members and service providers Conduct regular inspections and quality audits to maintain service excellence Manage operational budgets and control costs while maintaining service quality Ensure compliance with health, safety, and environmental regulations Address client queries and resolve service-related issues promptly Prepare and present performance reports to the Facility Manager Train and develop team members to enhance operational efficiency Coordinate with other facility management teams to ensure integrated service delivery Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field 4+ years of experience in facilities management with focus on soft services Proven experience managing large-scale facilities (preferably 1 million+ sq ft) Experience in supervising teams and vendor management Strong knowledge of soft services operations and industry best practices Excellent communication and interpersonal skills Good organizational and problem-solving abilities Proficiency in MS Office and facility management software Preferred Skills Knowledge of CAFM systems and digital facility management tools Experience with resource optimization and workflow management Understanding of sustainability practices in facility operations Familiarity with industry standards and certifications (ISO, LEED, etc.) Knowledge of local regulations relevant to building maintenance

***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: Customer Support Associate CTC: upto 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry ! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.

***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: US Healthcare Associate CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Fresher can also apply!! Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.

Workspace Delivery Manager Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is leading the team to deliver expected standards, maintain clean & hygienic workspaces, seamless GRE services, engagement with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Participate in ad-hoc projects when required Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace Ensure there is a highly proactive, responsive, dynamic and agile team Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Client/Stakeholder Management (in support of the Workspace Lead) Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive Workspace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of Workspace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service at every level Managing budgets and ensuring cost-effectiveness Collect, analyse, and report statistical data as may be required to provide accurate and current assessment of management objectives CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality/facility management An added benefit would be a bachelors degree in mechanical, Electrical, facilities management/Hotel Management/Hospitality Management, Excellent verbal and written communication skills as well as presentation skills Strong analytical, organization and administration skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements. Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Ability to effectively communicate and interact with all levels of people Holder of Higher Cert/Higher Diploma/Degree or above in Building, Mechanical, Electrical or Facilities Management with minimum 8 to 10 years experience in related discipline Holder of REW A0 is preferable, but not a must; Knowledge of HVAC, Fire Protection System, Electrical system and BMS system Has experience in CRAC, UPS, Chiller plant or Data Centre operations is required Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Diploma in an Engineering discipline Minimum of 5 years of relevant engineering management experience Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focussed and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff

You are encouraged to apply for this job even if you don't meet every single requirement. Your unique skills and experiences may make you a great fit for the position. Take the opportunity to start your journey with us by hitting the "Apply" button today.,

You will be responsible for overseeing cost auditing and materials management to enhance productivity and control expenses, ensuring accurate reporting and strict adherence to internal controls. Your duties will include auditing food and beverage operations, managing purchasing and inventory processes, and preparing detailed cost reports. Additionally, you will be expected to develop and supervise staff, support training initiatives, and uphold Hyatt's policies, safety standards, and organizational culture. Ideally, you should possess a relevant degree or diploma in Finance, Commerce, or Hospitality/Tourism management. A minimum of 2 years of work experience as an Accountant or Accounting Clerk in a larger operation is required. Good problem-solving, administrative, and interpersonal skills are essential for this role.,

As a valuable member of the Hyatt Centric Janakpuri, New Delhi team, you will be responsible for delivering exceptional service to our guests. Your role will involve ensuring the highest standards of cleanliness and comfort in our hotel rooms and public areas. You will also have the opportunity to interact with guests, address their needs promptly, and contribute to their overall positive experience. In this position, attention to detail and a passion for hospitality are essential. You will work closely with a dedicated team to maintain the reputation of Hyatt Centric Janakpuri, New Delhi as a top destination for travelers seeking comfort and luxury. Your willingness to go above and beyond for guests and your commitment to excellence will be key to your success in this role. Join us at Hyatt Centric Janakpuri, New Delhi, where you can be part of a dynamic and inclusive work environment that values your contributions and provides opportunities for growth and development. Apply now to start your journey with us.,

You will be responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards, while also maintaining and improving the efficiency and profitability of the operation. It is crucial to ensure that safety and hygiene policies are strictly followed at the site. You will have to control the quantity and quality of ingredients received, ensuring they meet specified standards, and train the receiving area staff on ingredient quality. Additionally, you will maintain records of all hygiene-related procedures, initiatives, and incidents, and coordinate with QMHSE and H&FS teams to implement policies and processes. Reporting all incidents concerning QMHSE and H&FS to the relevant teams in a timely manner is also part of your responsibilities. As a Hospitality Manager, your key responsibilities will include overseeing guest services to ensure a top-tier customer experience, resolving complaints swiftly, and upholding service quality standards. You will lead and train staff, supervise team schedules, and mentor them in hygiene and hospitality protocols. Monitoring food presentation, service speed, and ingredient quality will be essential in food & beverage management. Efficient procurement and storage of ingredients and equipment, as well as enforcing sanitation protocols and maintaining records of health and safety procedures, are crucial aspects of inventory & supplies control and hygiene & safety compliance, respectively. You will also be responsible for maintaining documentation for audits, incidents, and continuous improvement initiatives, identifying and communicating on-site risks proactively, coordinating across kitchen, housekeeping, and client servicing teams, monitoring profitability, and driving standards based on company policies, including QMHSE and H&FS protocols.,

What will you drive? Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles. Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers. Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons. Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have. Finance: Pitching Customer financing options, ensuring fair deals. Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation. Follow-Up: Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business. Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction. Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process. Who are we looking for? Proven experience in automotive sales or a similar customer-facing role. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to build rapport and trust with customers. In-depth knowledge of pre-owned cars and the automotive market. Valid drivers license and a clean driving record

We are seeking a dynamic and enthusiastic Community Executive to manage and grow our Community. The ideal candidate will be responsible for engaging community, ensuring a positive experience of client visit, plan and coordinate community meetups.

We are seeking a dynamic and enthusiastic Community Executive to manage and grow our Community. The ideal candidate will be responsible for engaging community, ensuring a positive experience of client visit, plan and coordinate community meetups.

This is Savyam (HR Recruiter) from HR Solutions . Ive position open in matching with your skills with a Travel & Tourism Company , which is mentioned below. If you are interested , so kindly connect with me at 7351373731 or email your updated resume at savyamnishad@thehrsolutions.in Position: MICE Manager/AVP/VP Role Location: Mumbai(100% onsite-5 days work from office) Type: Permanent Year of Experience:- 15 Year Key Responsibilities Assist in designing customized MICE packages and proposals for corporate clients Coordinate with venues, hotels, transportation providers, and other vendors to arrange services Support the MICE Manager in client meetings and presentations Manage event logistics, including accommodation, transportation, venue setup, and activities Ensure all event details are meticulously planned and executed Monitor event budgets and maintain financial records Coordinate with internal teams for the smooth execution of MICE programs Conduct pre-event site inspections and post-event evaluations Maintain a database of venues, suppliers, and service providers Assist in developing marketing strategies to promote MICE services Stay updated on industry trends and competitor offerings Requirements 3+ years of experience in MICE, event management, or hospitality industry Proven track record in organizing corporate events and managing client relationships Strong negotiation and communication skills Excellent organizational and multitasking abilities Proficiency in MS Office and event management software Bachelor's degree in Hospitality Management, Event Management, or related field Knowledge of destinations, venues, and suppliers within India and internationally Ability to work under pressure and meet deadlines Willingness to travel as required for site inspections and event management What We Offer Competitive salary Opportunities for career advancement in a listed company Exposure to diverse corporate clients and international events Professional development and training programs Dynamic and collaborative work environment Travel allowance and accommodation during business trips Mobile and internet reimbursement

Job Title: Branch Manager Company: goSTOPS Job Overview: We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS high standards of service quality. Key Responsibilities: Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective For prevention of wastages, menu pricing, inventory management, and event costing by preparing pre and post-event P&L and highlighting major deviations with management. Essential Job Tasks Menu Engineering, Pricing Strategy, Inventory Management, event costing Areas of Responsibility POS/ORION Interface clearance on daily basis and highlighting the deviations if any. Recording of liquor consumption and receipts in FLR Book and RSCBL Website. Sending/Preparing material consumption report to user department which they consumed/picked from store. Raw Material Report circulated with deviation if any. Doing inventories fully and randomly (Liquor/Main store/spa retail/IPD/Mini Bar). Recipe costing. Preparation of Service Recovery / COPQ report. Checking void, reprint, spilt bill, void Kot, NC, etc., and highlighting any deviations to the user department on a daily basis. Event costing for large ODCs/In-house Banquet Functions to ensure avoiding cost overrun and avoid margin erosion. Review Board KOTS raised for liquor package deals. Plate and pax counting during major events. Required Qualifications Bachelors degree in Hospitality Management, Business Administration, Finance, or related field. Work Experience Minimum of 2-3 years of experience in F&B controls, cost control, or related roles, preferably in the hospitality industry. Languages Needed in Position English Key Interfaces- External Excise office Key Interfaces- Internal Finance function, F& B department Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Deputy Housekeeper functions as strategic business partner of a hotels housekeeping operations. The position ensures to assist the housekeeping operations to meet the brand s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Assist in determining the departmental budget in terms of costs and revenues. Participate in a monthly review of the expenses incurred & provide relevant inputs to curtail on the areas that are crossing budgets. In the absence of the HOD, officiate as acting head, conduct meetings and daily reviews. Review work logs to ensure adherence to processes. Conduct inspection of rooms, banquet areas for special functions etc. and rectify defects, if any found. Coordinate pest control schedules and regularly check the maintenance and upkeep of back and staff areas. Facilitates cleaning activities like super cleaning, deep cleaning, carpet cleaning and shampooing, maintenance of artwork, marble polishing, wood polishing, etc. as per the schedule & maintain accurate records. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests / complaints are being handled professionally and are closed within the prescribed time period. Monitor stocks of all replenish able items like household supplies, cleaning supplies, linen, uniforms etc. Conduct inventory check, take corrective actions and control losses, pilferages and discards. Provide inputs on replenishments required in keeping with budgets. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Check to ensure adherence to standards and ensure all the processes and SOPs are complied with. Conduct preparation for internal audits. Take corrective action & close non-compliances highlighted. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Conduct briefing and grooming of staff, and coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 08-10 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

Mission Rooted in community realities, we co create and scale sustainable solutions to complex development problems. Excellence Quality in everything no matter how small, is paramount. Respect There is inherent value in all people for who they are and what they contribute. Collaboration Only through collaboration we can address complex development problems. Boldness Boldness requires disruptive thinking backed up by courage and conviction. Creativity Creativity ensures dynamic responsiveness, relevance, and impact. Integrity Integrity is non-negotiable in both personal and professional domains. Qualifications: Bachelor s degree in hospitality management, Business Administration, or a related field. Minimum 1 year industry experience. Ability to read, write, and speak Bengali. Proven experience in food service management, preferably in a cloud kitchen or similar environment is a plus. Strong understanding of food safety and hygiene standards. Excellent organizational and multitasking skills. Ability to train, lead and motivate a team effectively. Experience working with community institutions particularly self-help groups of State urban livelihood mission or State rural livelihood mission is a plus Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle pressure About the Role (Including Team and Reporting) The operations coordinators will be placed at the kitchen sites and will be responsible for all tasks necessary for establishment and sustained operations of the kitchens leading to increase in revenue and profits while ensuring optimum production capacity, quality and adherence to protocols and compliances. The key responsibilities for the position are: Community Mobilization: Identify community institutions and women interested in food industry entrepreneurship, conduct cloud kitchen concept seeding, orientations and form enterprise groups of the interested candidates. Kitchen establishment: Engage with property dealers and owners Identify potential locations at competitive rentals. Identify vendors and handle procurement of kitchen equipment, utensils, mobile units etc. for setting up cloud kitchen s production centers, outlets and mobile units. Ensure kitchen layout, civil work and aesthetics as per project guidelines. Ensure kitchen readiness in terms of registration, bank accounts, municipal licenses etc. for launch within established timelines. Training and handholding: Conduct regular meetings, training and handholding of entrepreneurs on the aspects of accounting, inventory management, CRM usage, invoicing, purchasing, record keeping, food safety and hygiene, operational best practices, effective kitchen management etc. Day to day kitchen operation: Oversee the daily operations of the cloud kitchen, ensuring all processes run smoothly and efficiently. Orient and handhold entrepreneurs to manage inventory levels, order supplies, and coordinate deliveries to ensure the kitchen is always well-stocked. Ensure compliance with health and safety regulations, maintaining a clean and sanitary kitchen environment. Implementing and maintaining rigorous standards for food quality, hygiene, and safety. Ensure adherence to the menu, recipes and pricing. Implement standard operating procedures (SOPs) to optimize kitchen operations. Coordinate with delivery partners to ensure timely and accurate order fulfillment. Manage order processing, food preparation, and delivery logistics to ensure timely and accurate fulfillment of customer orders. Handle customer inquiries and complaints, ensuring a high level of customer satisfaction. Conduct cost analysis and revenue forecasting. Monitor expenses, track sales performance, and implement cost-saving measures to maximize profitability. Maintaining cleanliness, ambiance, and decor to enhance the overall dining experience and encourage repeat visits. Implement quality control measures to maintain food quality and consistency. This includes conducting regular inspections of food preparation processes, monitoring adherence to recipes and portion sizes, and addressing any quality issues that arise Monitoring customer feedback and addressing any complaints. Overseeing inventory levels and managing supply chain logistics to ensure adequate stock of ingredients and packaging materials, starting from procuring raw materials to food service. What can you expect in PCI A chance to build two authentic food brands with strong social purpose. Creative freedom to experiment, lead campaigns, and grow with the brand. A warm, inclusive, and happy work environment. Performance driven reward mechanism. The best of the class benefits from competitive remunerations. Health Insurance coverage for self, spouse & Children. Group Terms Life Insurance and Group Accident Insurance for Self. All other statutory benefits. Regular Recognition of performance and PCI Value display in work An empowering organisation structure which values individual s skills, competencies and potential. Opportunities to operate in a cross functional role. Higher responsibilities and larger roles are merit based. Young Talent Programs for developing future leaders. Leadership roles for women are encouraged and given preference in selection and training PCI is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct.

Responsibilities: * Min 1 to 2 year experience * Greet guests with warmth & efficiency * Maintain front desk operations * Manage guest requests promptly * Coordinate housekeeping services * Handle incoming calls professionally

We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness, hygiene, and overall guest satisfaction of our hotel. Ensure impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and offices. Use departmental master keys and other keys responsibly to maintain guest and property safety and security. Respond promptly and courteously to guest requests and inquiries. Collaborate with other departments to provide seamless service and maintain high productivity. Perform cleaning duties efficiently, following established procedures and using appropriate cleaning products. Maintain and organize cleaning supplies and equipment. Assist in maintaining the overall appearance and cleanliness of the hotel. Report any maintenance issues or safety hazards to the appropriate personnel. Adhere to all hotel policies, procedures, and safety guidelines.

Primary Responsibilities Maintain complete knowledge of the following (to include but not limited to): All hotel features / services, hours of operation Hotel function space, entertainment options, menus and floral decoration options Hotel safety guidelines and evacuation plan Scheduled daily group activities Answer incoming phone calls in a pleasant manner using Hotel s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure Coordinate all group arrangements Work with group contacts to facilitate program planning and requirements Communicate group needs and specifications to all relevant departments Follow up with Post-Conference reports and review group billings Input all group bookings and update booking activities in the system on a weekly basis Prepare reports, maintain proper records and filing system in accordance to hotel s sales administration process Maintain gifts inventory and coordinate the sending of gifts to clients Arrange site inspections for potential clients Promote positive relations with clients and attend to all requests expediently and courteously Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management Up-sell and promote hotel s facilities and services at every available opportunity in order to maximize sales revenue Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management

Brand : Taco Bell India Designation : ARM/ RGM Department- Restaurant Operations Work Location : Delhi_NCR / Hyderabad / Bangalore / Mumbai / Chennai Performance Bonus - 25% Additional to the CTC paid Age Limit- Max 35 years Job Description: Process Champion Closing & Opening of the restaurants Training Coordinator for the restaurants Ensures complete and timely execution of corporate & local marketing plans Rostering for team members Champions recognition and motivation efforts Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Assists Restaurant General Manager in interviewing & hiring team members Takes disciplinary action Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program Ensures food quality and 100% customer satisfaction Skills Required: - Good Communication - Leadership Skills - Ready to work in pressure handling environment - experience working in QSR or Food Industry Please apply only if you have a minimum 2 Years experience in QSR industry.