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4.0 - 7.0 years

5 - 6 Lacs

Bangalore/ Bengaluru

Work from Office

Job Description and Responsibilities Top Line & bottom line Responsible for achieving weekly, monthly & annual budget sales targets for the restaurants. Responsible for achieving budgeted profitability for the restaurants. Food cost and wastage control Controlling food cost by ensuring the correct in house recipe is followed. Portion control, Recipe checks and Minimizing Wastage. Team Management - Managing the complete manpower of various department (front office, kitchen, housekeeping, delivery, valet services & security) Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations and Keeping team motivated all the time. Identifying, training, coaching and preparing possible good staff to take on more responsibility within the Company. Setting up individual & team targets and helping them to achieve the same. Doing manpower planning / shift schedule and Leave calendar planning and leave approvals for restaurant staff. Accounting - Insuring safety of cash deposit & safety in the restaurant. Preparing monthly & weekly petty cash expense vouchers. Monitoring petty cash expense voucher submission & reimbursement as per schedule so that restaurants do not short of patty cash advance Cost Control - Controlling and monitoring general restaurants and ensuring the same within the approved budget. Monitoring consumption of gas, electricity, delivery bike fuel, generator diesel etc. Minimize local raw material purchase to reduce cost of purchase Inventory Management - Forecasting inventory needs and liaising with the procurement teams for the same To ensure that supplies are properly used and accounted for to prevent wastage and loss and to keep them within budget limit. Preparing & authorization of all GRN for complete Raw material purchase at restaurant level. Continuously monitoring Food cost, Wastage, Staff Food consumption & cleaning materials. Maintaining FIFO (First In First Out) policy. Monitoring restaurants food ordering & stock level. Monitoring quality of raw material (Vegetables, Fruits & other food items) supply. Doing surprise stock checks. Doing physical stock verification every month end and ensuring correct physical stock entry in the software. Validating system v/s physical stock after inventory is done. Formats, Checklist & Reports- Monitoring format, checklist & Reports for better operational control. Maintaining and verification of daily, Weekly & monthly reports. Monitoring of all checklists from various departments Cleaning & Hygiene- Maintaining & monitoring cleaning checklist scheduling & monitoring daily, weekly & monthly cleaning schedule. Ensuring that the restaurant's entire area is clean all the time & kept tidy. Restaurant Sales & Operation Working with and driving the restaurant team. Continuously monitoring service standards & sharing feedback with the team. Sharing sales data and sales trends with the team and doing effective planning. Sharing all findings with the team on sales, service, food quality & quantity, stock management, guest feedback & general upkeep of the restaurant. Setting up daily staff meeting guidelines & monitoring. Taking direct guest feedback on the floor as much as possible and to have a direct dialogue with Guests on food and services Dealing with and resolving guest complaints. Consistency on production and services. Ensuring timely communication with reporting manager for renewal of restaurants all license

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4.0 - 7.0 years

13 - 14 Lacs

Bengaluru

Work from Office

Hospitality Director Location: Ultrahuman Performance Center, 100 feet road, Indiranagar, Bangalore About Ultrahuman Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions.The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, IV therapy). This will also include Ultrahumans first experience center, designed to help users understand preventive health through Ultrahumans multi-device ecosystem. Role Overview We’re seeking a Hospitality Director who will own the full end-to-end guest experience, from the moment a client enters the facility to every touchpoint in diagnostics, recovery, and retail. This role goes beyond managing staff—it’s about designing, implementing, and continuously refining micro-experiences that create a lasting emotional impact for every guest.You are the guardian of the Ultrahuman brand experience: the person responsible for ensuring the Performance Center feels like a seamless extension of our premium health ecosystem, delivering five-star service and attention to detail at every step. What You’ll Do Define and Own the Guest Experience:Map and optimize every touchpoint in the client journey, including booking, arrival, diagnostics, recovery, and checkout. Develop micro-experiences (e.g., personalized greetings, ambient cues, sensory design, recovery rituals) that reflect Ultrahuman’s premium ethos. Ensure clients feel guided, cared for, and inspired throughout their visit.Lead and Train the Front-of-House Team:Recruit, mentor, and manage concierge, reception, and client service staff. Implement service playbooks and scripts that deliver consistent, aspirational interactions. Foster a culture of anticipation—staff proactively addressing client needs before they’re voiced.Maintain and Elevate Facility Standards:Ensure every space is pristine, from diagnostic labs to recovery lounges. Coordinate with operations to resolve issues swiftly, maintaining equipment readiness and aesthetics. Regularly audit spaces for cleanliness, ambiance, and adherence to Ultrahuman’s brand vision. Measure and Improve Experience Metrics:Implement client feedback systems (NPS, surveys) and translate insights into continuous improvements. Develop KPIs for client satisfaction, repeat visits, and referrals. Collaborate Cross-Functionally:Partner with clinical, retail, and marketing teams to ensure smooth cross-departmental experiences. Support events, activations, and VIP visits by curating bespoke experiences. What We’re Looking For 5+ years of leadership experience in hospitality Proven ability to design and manage guest journeys, not just execute service. Obsessive attention to detail, with a passion for creating sensory and emotional impact through small touches. Strong communicator and leader, capable of training teams to deliver exceptional service consistently. Highly organized, proactive, and adaptable, with a calm demeanor in dynamic environments. Why This Role Matters The Hospitality Director is the heartbeat of the Performance Center experience. You are not just managing people—you are curating how Ultrahuman feels to every guest, from first impression to final interaction. Every micro-interaction, every touchpoint, and every detail reflects your ability to uphold and elevate Ultrahuman’s promise of premium, science-backed wellness.

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3.0 - 6.0 years

2 - 4 Lacs

Ludhiana, New Delhi, Gurugram

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The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction. Roles & Responsibilities: * Performs duties of the Team Member when necessary Duties And Responsibilities * Maintains inventory * Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines * Reviews restaurant results to identify successes and areas for improvement * Ensures that restaurant upholds operational and brand standards * Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings * Provides coaching and feedback to Team Members to increase the restaurant team's capabilities. Qualifications * Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains. * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment * Strong problem-solving and decision-making skills * Ability to work flexible hours, including evenings and weekends * Bachelor's degree in Hospitality Management or related field is preferred

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5.0 - 10.0 years

4 - 7 Lacs

Pune

Work from Office

Supervise the dining floor to guarantee smooth service flow and guest satisfaction. Verify each order for accuracy, monitor progress, and coordinate with the kitchen to ensure meals are served promptly. Contact---7448010777 Required Candidate profile Must be guest service focused and team player Minimum 12th Pass

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2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Management position at Indore Marriott Hotel, your primary responsibility will be supervising daily restaurant operations including Restaurants/Bars and Room Service. You will assist with menu planning, maintain sanitation standards, and support servers and hosts during peak meal periods. Your goal is to enhance guest and employee satisfaction while maximizing financial performance. You will also be in charge of determining training requirements to achieve objectives and implementing the necessary plans. To be considered for this role, you should possess a high school diploma or GED with at least 4 years of experience in the food and beverage industry or a related field. Alternatively, a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major along with 2 years of relevant experience will also be considered. Your core work activities will involve managing day-to-day operations, leading the Food and Beverage team, ensuring exceptional customer service, and conducting human resource activities. You will supervise employees, maintain service and sanitation standards, and review staffing levels to meet operational needs and financial goals. Additionally, you will provide guidance to subordinates, identify educational needs, and strive to improve employee retention and service performance. In this role, you will be expected to go above and beyond to provide exceptional customer service, handle guest problems and complaints, and continuously strive for service improvement. You will also be responsible for incorporating guest satisfaction into departmental meetings and focusing on continuous enhancement. Your additional responsibilities will include providing information to supervisors, co-workers, and subordinates, analyzing information to solve problems, assisting servers and hosts during high-demand times, and supervising daily shift operations in the absence of the Assistant Restaurant Manager. Marriott International is committed to being an equal opportunity employer that values diversity and inclusion. By joining Marriott Hotels, you will become part of a global team dedicated to delivering exceptional hospitality and upholding a legacy of wonderful service. If you are passionate about hospitality and seeking a rewarding career, we welcome you to explore opportunities with Marriott Hotels and JW Marriott, where you can do your best work and become the best version of yourself in a supportive and inclusive environment.,

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0.0 - 4.0 years

0 Lacs

kochi, kerala

On-site

As a Guest Service Officer, your primary responsibility will be to deliver an exceptional and consistent level of service to all customers. You will play a crucial role in ensuring the smooth and efficient operations of the Reception within the Rooms Division. To excel in this role, you should possess a diploma or qualification in Hospitality or Tourism Management. This educational background will provide you with the necessary knowledge and skills to meet the demands of the position effectively.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

You will have the opportunity to contribute to the efficient operations of the department in alignment with Hyatt International's standards. Your responsibilities will include assisting in various tasks to ensure the smooth functioning of the department. Ideally, you should hold a degree or diploma in Hospitality or Tourism management to qualify for this role. A minimum of 2 years of work experience in a related field would be beneficial for this position.,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

As a member of our team at Hyatt Centric Janakpuri, New Delhi, you will play a crucial role in providing exceptional service to our guests. Your responsibilities will include ensuring the comfort and satisfaction of our guests during their stay at our hotel. This involves maintaining high standards of cleanliness, assisting with any guest requests or inquiries, and upholding the reputation of our establishment. In this role, you will have the opportunity to showcase your hospitality skills and contribute to creating a positive and memorable experience for our guests. Your friendly demeanor, attention to detail, and ability to work effectively in a team will be essential to your success in this position. Additionally, you will be expected to adhere to all hotel policies and procedures, including those related to safety and security. By following these guidelines and providing top-notch service, you will help uphold the Hyatt Centric Janakpuri, New Delhi's commitment to excellence in hospitality. If you are passionate about hospitality and enjoy working in a dynamic and customer-focused environment, we invite you to join our team at Hyatt Centric Janakpuri, New Delhi. Your dedication and hard work will contribute to the overall success of our hotel and ensure that our guests have a truly memorable stay.,

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

The Banquet Manager is responsible for planning, organizing, and overseeing all banquet events, including weddings, conferences, corporate meetings, and private functions. You will ensure that all events run smoothly, meet guest expectations, and align with the hotels quality and service standards. Your key responsibilities will include coordinating all banquet operations, supervising the setup, service, and breakdown of banquet functions, liaising with clients and internal departments, creating detailed event execution plans, and managing banquet inventory. Additionally, you will monitor staff performance, provide training, resolve service or guest issues promptly, and contribute to the continuous improvement of banquet services by generating post-event reports. To qualify for this role, you should have a Bachelors degree or diploma in Hospitality Management or a related field, along with 1-2 years of banquet or F&B supervisory experience in a hotel or events setting. You should possess excellent organizational and time management skills, strong leadership abilities, attention to detail, and the ability to multitask under pressure. Good interpersonal and client-handling skills are essential, along with proficiency in event management software and MS Office. Flexibility to work evenings, weekends, and holidays as required is also a necessary attribute. This is a full-time position with benefits that include food provided. The preferred language for this role is English, and the work location is in person. The expected start date is 15/07/2025.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Operations Manager at Montrose Golf Resort & Spa, located in the heart of Coorg, you will play a crucial role in ensuring the smooth daily operations of the luxury resort. Your primary responsibility will be to oversee all aspects of the resort to guarantee exceptional guest experiences and maintain the highest standards of luxury and service. Your duties will include working closely with various departments to coordinate activities, managing budgets effectively, and implementing operational policies to enhance overall efficiency. As the Operations Manager, you will also be tasked with leading and supervising the resort staff, fostering a positive work environment, and resolving any guest or operational issues promptly to ensure a seamless experience for all visitors. To excel in this role, you should have a background in hospitality management with prior experience in managing daily operations and staff. Your strong customer service skills and unwavering commitment to providing outstanding guest experiences will be essential. Additionally, your ability to lead and manage teams effectively, coupled with financial acumen including inventory management and cost control, will be key to your success in this position. Excellent problem-solving and conflict resolution skills, along with exceptional communication and interpersonal abilities, are crucial for this role. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. Prior experience in luxury hospitality settings would be advantageous. If you are seeking a challenging and rewarding opportunity to be a part of Coorg's premier holiday destination, where natural beauty meets luxury, then this full-time, on-site role as an Operations Manager at Montrose Golf Resort & Spa in Madikeri is the perfect fit for you.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

The St. Regis Mumbai is currently seeking a dedicated individual to join our team as a Manager in the food and beverage/culinary operations department. As the Manager, you will be responsible for ensuring guest and employee satisfaction, maintaining high standards, and achieving or surpassing financial objectives. To qualify for this position, you should possess a high school diploma or GED, along with at least 3 years of experience in the food and beverage, culinary, or a related professional field. Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, along with 1 year of relevant experience, will also be considered. Your core responsibilities will include creating a positive work environment that fosters teamwork, motivation, and continuous improvement. You will be expected to provide exceptional customer service to both guests and employees, promptly address any concerns, and coach and motivate staff to resolve issues effectively. In addition to overseeing food and beverage operations, you will play a key role in ensuring exceptional customer service by setting and meeting service expectations for all guests. You will also be responsible for addressing and resolving guest complaints promptly and effectively, building strong relationships with guests to encourage repeat business. Furthermore, you will be required to comply with all corporate accounting procedures and assist the General Manager with the annual Quality audit as needed. At The St. Regis Mumbai, we are committed to creating an inclusive and welcoming environment for all our associates. We value and celebrate the unique backgrounds and experiences each individual brings to our team. We are dedicated to promoting non-discrimination and equal opportunity for all, regardless of disability, veteran status, or any other protected basis under the law. Joining The St. Regis team means becoming part of a legacy of timeless glamour and exceptional service. With a global presence of luxury hotels and resorts, we are dedicated to delivering unforgettable experiences to our guests. If you are looking to do your best work, be part of a dynamic global team, and grow both personally and professionally, we invite you to explore career opportunities with The St. Regis Mumbai.,

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0.0 - 2.0 years

1 - 2 Lacs

Gurugram

Work from Office

Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special

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8.0 - 13.0 years

0 - 0 Lacs

Coimbatore

Work from Office

FUNCTIONAL ROLE Participates in development of talent development strategies which are aligned with overall business objectives of the Hotel Develops &implements strategies for hotel / departments Monitors status regularly and adjusts strategies as appropriate Develops &implements training plans which are aligned with hotels business strategies Keeps Mer- Way & 100% guest satisfaction alive within the hotel by facilitating learning and follow-ups on an ongoing basis Analyses guest feedback results frequently and identifies trends Conducts brand service training / refresher sessions Partners with HODs / Departmental Trainers to develop strategies Provides all new employees with a comprehensive induction program as part of the First 7 Days with Brand program to enable them to be orientated and efficiently productive from commencement Creates a work environment aligned with Brands promise by conducting behavioral / management skills training on a regular basis Conducts soft skills training and follows-up with participants to assess utilization of new skills. Ensures that employees attend all compliance training as scheduled; maintains and reviews tracking system regularly. Create the positive work culture and bring the feel in every employee its a safe and secure work environment. Assist HRM to Formulate committee for POSH, EEO , WS&H, and handle grievances effectively. Creates 100% guest satisfaction by providing the Mer- Way experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver best of service and teamwork Gives personal attention, takes personal responsibility and uses teamwork when providing guest service REQUIREMENTS Minimum of Five years progressive operations / functional experience at managerial level. Bachelors degree preferred, certificate in related field required An effective departmental Trainer Collaborate effectively with other hotel employees and managers to ensure teamwork Able to effectively conduct learning and development activities Experience in managing brand standards Able to collaborate effectively with hotel employees and HODs / managers to ensure teamwork Strong verbal / written communication skills and interpersonal effectiveness Pleasant personality

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15.0 - 23.0 years

0 - 0 Lacs

Coimbatore

Work from Office

AREAS OFRESPONSIBILITY Assists in the development and implementation of business strategies for the hotel which are aligned with Merlis overall mission, vision values and strategies Participates in the development of the hotels business strategies Develops and implements strategies for Food and Beverage operations, marketing and sales that support achievement of the hotels goals Monitors status regularly and adjusts strategies as appropriate Assists with the development of the annual budget in conjunction with the Executive Committee, implements the approved budget; monitors revenues and costs on a daily basis, taking corrective action when necessary Create F&B Road Map and F&B Event Calendar for the F&B Outlets in coordination with Exec Chef. Interact with guests for all major Banquet events menu planning and execution Introduce concepts in F&B in coordination with Exe.Chef Achieves revenue goals by assisting in the development and management of the food & beverage marketing, sales and product strategies Analyzes sales and competition on a regular basis and develops strategies to increase market share Assists with the development and implementation of the food and beverage marketing and sales plan Assists with the development and implementation of the menu offerings and pricing based on competition, market trends, costs, etc. Takes monthly inventories for supplies and maintains optimum stock levels to meet customer demand, detect waste and avoid excess expense for optimal profit without adversely affecting hotel performance. Establish matrices and systems to ensure smooth functioning hotel outlets. Adheres to Merlis marketing and sales standards Maximizes profitability by managing Food & Beverage operations Analyzes business results on a regular basis and takes actions to improve results as appropriate Ensures that there is smooth coordination between the kitchen staff/stewards and the front-house serving staff Plans new and popular menus and monitors to ensure top-notch quality and prompt service Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources Evaluates food & beverage service quality and service levels regularly and implements strategies to improve areas of concern Ensures outlets meet or exceed brand standards Develops and implements strategies and practices which support employee engagement Communicates performance expectations and provides employees with on-going feedback and implement daily briefings in all F&B Outlets and led by respective managers, Also cross audit the briefings Provides employees with coaching and counselling as needed to achieve performance objectives and reach their fullest potential REQUIREMENTS Minimum five years management experience Highschool diploma required, bachelors degree preferred Excellent oral and written communication skills Collaborate effectively with other hotel employees and managers to ensure teamwork Able to resolve conflicts guests, supervisor and employee Ability to multitask and work well under pressure In-depth knowledge of all areas of food and beverage including wines and liqueurs Knowledge of local liquor laws and regulations Strong floor presence with focus and energy Basic computer skills in MS Office, reservation systems, and point of sales systems

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5.0 - 7.0 years

8 - 9 Lacs

Kolkata

Work from Office

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective A catering sales managers job objective is to drive sales and revenue for a hotels catering business by achieving revenue goals through up-selling business opportunities. The role involves coordinating with internal departments to ensure successful event execution, monitoring and managing the catering budget, and providing exceptional customer service to drive customer loyalty. The position requires frequent interaction with various stakeholders, including sales teams, kitchen staff, vendors, competitors, and other hotel departments. Working closely with the Banquet Manager, the catering sales manager ensures client satisfaction and superior service while enforcing catering department standards and company policies. Key responsibilities include acquiring new and repeat customers, assisting with menu selection and planning, negotiating costs, and executing successful catering events. Essential Job Tasks Develop and execute sales plans, generate new business, and manage existing accounts. Create proposals and contracts for clients and negotiate contracts with customers. Respond to inquiries, ensure customer satisfaction, and address any issues or concerns. Coordinate all aspects of catering events, including equipment, staff, and rentals. Work closely with the culinary team to create customized menus. Implement marketing plans and generate new business through marketing efforts, networking, and referrals. Maintain accurate records and reports, including financial and administrative records. Areas of Responsibility Business Development: Identify and pursue new business opportunities through proactive sales efforts, leveraging industry connections, and networking to drive revenue growth. Sales and Customer Engagement: Respond to inquiries, provide personalized quotes, and negotiate contracts for catering services, ensuring exceptional customer satisfaction and loyalty. Event Execution: Collaborate with culinary and operations teams to ensure seamless event execution, providing tailored solutions to meet clients unique needs and preferences. Client Relationship Building: Conduct site visits and tastings for potential clients, fostering strong relationships and trust to drive repeat business and referrals. Market Intelligence: Stay informed about industry trends, competitors, and market conditions, providing actionable insights to inform sales strategies and tactical plans. Sales Presentations: Create and deliver compelling sales presentations to showcase catering services, highlighting unique selling points and value propositions. Debtors Management: Extend event credit strictly in accordance with the prescribed policy and actively reduce and maintain debtor days within the hotels defined standards. Sales Reporting and Analysis: Prepare and submit accurate and timely sales reports, analyzing sales performance to identify areas for improvement and optimize sales strategies. Marketing Collaboration: Collaborate with marketing teams to develop promotional materials and campaigns, ensuring alignment with sales objectives and brand messaging. Sales Strategy and Planning: Develop and execute effective sales strategies, tactics, and plans, aligning with the departments overall business objectives and revenue targets. Continuous Improvement: Continuously evaluate and improve sales processes, procedures, and performance metrics, ensuring best practices and optimal results. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Catering Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Hotel Operations Manager at our Z Hotels in Bangalore, you will be responsible for managing and overseeing the day-to-day operations to ensure a seamless guest experience. Your primary focus will be on maintaining high service standards, optimizing occupancy rates, revenue, and profitability. You will work closely with sales, marketing, and reservations teams to maximize bookings and coordinate various operational aspects. Your role will extend to overseeing housekeeping, front office, and F&B operations to guarantee efficiency and quality service delivery. Implementation and monitoring of Standard Operating Procedures (SOPs) across all hotels will be crucial for operational excellence. Vendor management, procurement, and cost optimization will also fall under your purview. Leading and training on-ground hotel staff will be essential to ensure top-quality service delivery. Compliance with safety, hygiene, and statutory regulations will be a key responsibility. You will also be required to analyze performance metrics, prepare reports, and present operational updates to the leadership team. Handling escalated guest issues and ensuring high customer satisfaction scores will be part of your role in maintaining the reputation of our hotels. Your dedication to operational excellence and commitment to delivering exceptional guest experiences will be instrumental in the success of our hotels in Bangalore.,

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2.0 - 6.0 years

0 Lacs

dehradun, uttarakhand

On-site

The StayCationer is a leading vacation rental property management company established in 2018, specializing in providing comprehensive services to homeowners in the vacation rental industry. Our services range from optimizing property listings and ensuring guest satisfaction to thorough cleaning and round-the-clock maintenance support. We are dedicated to maximizing rental income while minimizing the workload for property owners, thus ensuring both guest contentment and property preservation. We are currently seeking an Operations Manager for a full-time on-site position in Dehradun. The Operations Manager will be responsible for overseeing the daily operations of our properties, maintaining high levels of guest satisfaction, collaborating with the reservations department, caretakers, and assisting guests during the check-in process. This role requires ensuring property standards are upheld and efficiently addressing any issues that may arise. Qualifications for this role include being based in Dehradun, having a minimum of 2 years of experience in the hospitality sector, proficiency in English and Hindi languages, owning a personal two-wheeler, excellent communication skills for guest interactions and team coordination, familiarity with working on Google Sheets, strong problem-solving skills with attention to detail, experience in property or hospitality management, and the ability to work on-site full-time in Dehradun. Note: Please note that accommodation will not be provided by the company.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As the Kitchen HR Executive, you will be responsible for serving as the liaison between culinary operations and human resources. Your key responsibilities will include managing staffing, training, compliance, and employee engagement for kitchen teams across multiple locations. This role is well-suited for individuals who possess a deep understanding of both HR processes and the unique dynamics of food production environments. In terms of Recruitment & Onboarding, you will be tasked with sourcing and hiring chefs, kitchen assistants, and support staff. Additionally, you will conduct orientation and onboarding sessions that are specifically tailored to kitchen operations. When it comes to Training & Development, you will be required to organize culinary skill workshops and hygiene training sessions for the kitchen teams. You will also be responsible for tracking certifications such as FSSAI and HACCP, ensuring timely renewals. Your role will also involve managing Employee Relations by resolving grievances, fostering a positive kitchen culture, conducting regular feedback sessions, and pulse surveys to gauge employee satisfaction. In the realm of Compliance & Documentation, you will maintain accurate records of attendance, leaves, and shift schedules. It will also be your responsibility to ensure compliance with labor laws and food safety standards. Regarding Performance Management, you will support the appraisal cycles and skill assessments for kitchen staff. Based on performance evaluations, you will recommend promotions or role changes as necessary. To be successful in this role, you should possess a Bachelor's degree in HR, Hospitality Management, or a related field, along with at least 2-4 years of HR experience, preferably in the F&B or hospitality industry. Familiarity with kitchen workflows and food safety standards is essential, as well as strong interpersonal and conflict resolution skills. Proficiency in HRMS tools and Excel will be advantageous. Joining our team at Food Whisperer means being part of a company that is revolutionizing corporate dining through clean eating, farm-to-table sourcing, and innovative kitchen systems. If you are passionate about food, people, and sustainability, this is an exciting opportunity to make a difference.,

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3.0 - 7.0 years

0 Lacs

mysore, karnataka

On-site

As a part of the team at Suni Sentani Hotel Jayapura Managed by East Season, we are currently looking to fill the following positions: 1. Human Resources Manager 2. Chief Engineering 3. Executive Chef 4. Front Office Manager If you are passionate about the hospitality industry and possess the necessary skills and experience for any of these roles, we encourage you to submit your CV and Cover Letter to [email protected] with the subject line "Suni Sentani Hotel - Position - Your Name". Join us in delivering exceptional service and creating memorable experiences for our guests at Suni Sentani Hotel.,

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4.0 - 8.0 years

0 Lacs

dehradun, uttarakhand

On-site

As an Area General Manager at Treebo Hospitality Ventures, your primary responsibility will be to implement the company's strategic vision within a specified territory, focusing on operations, business growth, and guest satisfaction. You will play a crucial role in ensuring smooth property operations, expanding the hotel portfolio, managing sales strategies, and developing opportunities in the MICE (Meetings, Incentives, Conferences, Exhibitions) segment. This position demands a blend of operational efficiency, relationship building, and a business development mindset. Your key responsibilities will include: Operational Excellence: - Supervising day-to-day operations across multiple hotel properties in your region to maintain brand standards and service quality. - Enforcing compliance with Standard Operating Procedures (SOPs), health and safety regulations, and service excellence benchmarks. - Conducting audits, quality checks, and implementing corrective actions to uphold high standards. - Serving as the primary point of contact between the company and hotel partners, ensuring seamless coordination and timely issue resolution. - Enhancing overall guest satisfaction through efficient service recovery mechanisms. Business Development & Growth: - Identifying and onboarding new hotel properties to expand the company's portfolio in the designated region. - Negotiating terms, overseeing onboarding processes, and ensuring alignment with brand expectations during property integration. - Collaborating with the central business development team to support strategic expansion objectives. Sales & MICE: - Driving regional sales performance by working with property teams to execute sales initiatives and achieve revenue targets. - Identifying and closing opportunities in the MICE segment. - Supporting pricing strategies, promotions, and campaigns to boost business at the property level. - Engaging with corporate clients, event organizers, and travel planners to promote partner hotels for MICE bookings. Team & Partner Management: - Leading, mentoring, and developing hotel teams to deliver exceptional guest experiences. - Training partner staff in brand values, SOPs, and customer service skills to ensure consistency. - Cultivating strong relationships with hotel owners and partners to encourage collaboration and long-term partnerships. Requirements: - Effective communication, leadership, and stakeholder management abilities. - 4-6 years of experience in hospitality management, with a proven track record in operations and business development. - Demonstrated expertise in property acquisition and/or sales within the hospitality industry. - Knowledge and experience in the MICE segment is advantageous. - Analytical mindset with strong problem-solving and decision-making skills. - Ability to thrive in a dynamic, fast-paced environment. - Readiness to travel extensively within the designated geography. - Entrepreneurial mindset with a focus on execution and accountability. If you are seeking a challenging role that combines operational excellence, business development, and guest satisfaction in the hospitality sector, then Treebo Hospitality Ventures welcomes you to join our team as an Area General Manager.,

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1.0 - 2.0 years

1 - 3 Lacs

Hyderabad

Work from Office

The Assistant Manager will support the Center Manager in handling the operations, team coordination, and customer service. You will ensure all activity zones run efficiently and customers have an exceptional recreational experience.

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5.0 - 7.0 years

7 - 9 Lacs

Dehradun, Mysuru

Work from Office

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader. Essential Job Tasks Sales Strategy and Planning, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Reporting and Analysis, Client Entertainment and Hospitality, Contract Negotiation, Complaint Handling and Resolution, Sales Technology and Systems, Competitor Analysis, Ad-hoc Projects Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls). 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential. 8. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 9. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 10. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

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0.0 - 6.0 years

2 Lacs

Chennai

Work from Office

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

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0.0 years

0 Lacs

vishakhapatnam, somalia, south america

On-site

Maintaining Property Standards Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors.

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8.0 - 13.0 years

0 Lacs

faridabad, ghaziabad, chakan

On-site

Maintaining Property Standards Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors.

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