JOB DESCRIPTION JOB TITLE Maintenance Executive-BHS LEVEL & GRADE B1 & B DIVISION/ DEPARTMENT Engineering & Maintenance /Mechanical COST CENTER 72180 REPORTS TO P Mohana Sundaram DATE 17/03/25 JOB PURPOSE (Provide an overview of the job, its context in the organization and the contribution that it makes) Responsible for day-to-day operation and maintenance/Comprehensive Maintenance activities, repair, troubleshooting, Inspection work of various Mechanical Installations. Having specialization skill & experience in Baggage handling system (BHS) in any large industry/organization. Also, having experience in one or more of the Mechanical Airport installations such as Passenger Boarding Bridges, Elevators & Escalators, Travelator (VHT) , Fire Protection System, Heating Ventilation and Air conditioning etgc. Co-ordination & Involving in both T1 & T2 Mechanical Maintenance activities. PRINCIPAL ACCOUNTABILITIES (List the responsibilities/ duties associated with the job and the major activities associated with each responsibility. For each responsibility/ duty listed, give the factors on which an individuals performance is judged) Accountabilities Major Activities Timely Review of Installations and maintenance task Compliance of Mechanical department activities with national and international standards Effective Maintenance planning and ensure timely Completion Having specialist knowledge & experience on Baggage Handling System (BHS) Having expertise on BHS SCADA, Self Bag Drop (SBD), Departure & Arrival Conveyor Systems, Baggage Sortation Process, Check-in Conveyors, Baggage Diverter system, Tilt Tray Sorter (TTS), Baggage Conveyor, Power Curve System, High Speed Diverter (HSD), Vertical Sorter Unit (VSU), Baggage Carousel etc Having exposure in trouble shooting of BHS system Carrying out scheduled maintenance, breakdown maintenance & predictive maintenance of Mechanical Installations (i.e. VHT, FFS, BHS, PBB & HVAC). Contract management of Mechanical Installations like HVAC, FFS, BHS, PBB & VHT Ensure serviceability of all Mechanical Installations as per Contract agreement including HVAC, FFS, VHT, PBB & BHS Co-ordination with the Project team/EPC/Design Team for any DLP & other additional improvement activities on Mechanical Installations. Effective Implementation of IMS (QMS, EnMS, EMS etc) Ensure that suitable Planned Preventative Maintenance (PPM) Plans are developed and implemented on Mechanical Installations Ensure that the Maintenance plan is fully documented and uploaded into SAP, ePalm. Ensures timely closing of entire mechanical department maintenance work orders(in SAP) during shifts Ensure updation of all maintenance documents Contract Management: efficiently and professionally manage contracts To ensure the labour regulations in the contract, legal & Statutory compliance Compliance; coordinates with Daily operation and contractors Training to Staff Training to staff in the troubleshooting & personal safety Develops, implements and trains staff; instructs staff in regulations, codes and work techniques and the proper use and maintenance of all equipment Effective Spare Parts Managements Availability and proper storage of all identified key spare parts Spare parts Planning –cost, criticality Analysis Spare parts control-Regularly/irregularly used spare parts Ensures availability of adequate materials to conduct work activities; approves and/or initiates orders for new/replacement materials. DIMENSIONS (Financial or Non-financial parameters which are directly impacted/controlled by the role or indirectly influences/contributes to in a measurable way) Financial (Eg: Budgets, project costs, capex etc.,) Non-Financial (Eg: No. of direct/ indirect reports, headcount in projects, no. of clients handled etc.,) OPERATING NETWORK (Internal/ External contact groups with which the position holder interact/ work for achieving the organization’s objectives) Internal External External Contractors Concessionaries Suppliers, vendors JOB SPECIFICATION 5.1.Education qualification and certifications (Indicate the level of education and certifications required) Degree/Diploma in Mechanical/Electrical/Electronics Engineering or Equivalent 5.2. Years of Experience ( Years of relevant experience required) Degree Holders: Should have Minimum 3 years of relevant working Experience in a large industry/Airport/corporate sector. Diploma Holders: Should have Minimum 6 years of relevant working Experience in large industry/Airport/corporate sector. 5.3. Computer skills (Indicate the required knowledge on software, applications, hardware etc., that are required) MS-Office (Word, Excel, Power point, Outlook) 5.4. Knowledge and work skills [Indicate what knowledge (machines, equipment, processes, systems etc.,) and work skills are required] Working experience in operation & maintenance of Baggage Handling System. Having expertise/experience in BHS SCADA, Self Bag Drop (SBD), Departure & Arrival Conveyor Systems, Baggage Sortation Process, Check-in Conveyors, Baggage Diverter system, Tilt Tray Sorter (TTS), Baggage Conveyor, Power Curve System, High Speed Diverter (HSD), Vertical Sorter Unit (VSU), Baggage Carousel etc Good knowledge in contract management like processing of bills ensures labour legal compliance, ensures proper wage disbursement to contract staffs by contractor etc. Good knowledge in preparation preventive maintenance schedule, execution as per schedule, maintaining of maintenance records, allocation of works to subordinates etc. Good knowledge in identify, procure & maintenance of spares Should have knowledge in Airport Operations in its totality - like movement of aircrafts, Check in process etc. Excellent Communication Skills in English (Verbal & Written)

Role & responsibilities Major Activities Officer Landside Security operations at KIAB. Support the duty manager in establishing security measures for landside areas to mitigate risks and prevent unlawful interference. Collaborate with relevant departments and agencies. Monitor and supervise adequately staffed landside security posts. Ensure trained personnel effectively carry out their roles. Monitor and supervise the private security process to identify potential breaches and threats. Provide support to police during VVIP movements and national-level events. In the event of suspicious or unauthorized activity, immediately notify the Duty Manager-LSTM, private security team, and relevant law enforcement agencies for response and investigation. Maintain direct communication with strategic and remote security points during shifts, receiving regular updates. Landside security CCTV control room operations. Ensure uninterrupted CCTV operations by maintaining the functioning and serviceability of the CCTV systems: Effective use of CCTV surveillance system, CCTV cameras with analytical features, ANPR system, Building Access Control Monitoring System, and communication equipment, to keep a watchful eye on landside areas of the airport and to monitor and respond to any potential security threats in real-time. Operate CCTV cameras effectively in the Control Room, adjusting camera angles, zoom, tilt, and focus to capture clear and relevant footage. Observe and monitor activities in designated landside areas through surveillance cameras, conducting both Alert-Based Monitoring and Analytics-Based Monitoring. Professionally conduct Control Room operations and reduce response time during emergencies Safeguard equipment and materials in the Control Room. Ensure functional communication systems, security gadgets, and other appliances. Supervise contract security services and their operations. Monitor pre-shift deployment according to the checklist and receive directions from the Duty Manager/Manager of landside security regarding daily shift arrangements. Ensure vigilance of private security personnel deployed at vital installations and other landside locations during duty hours to reduce complacency-related breaches. Enhance safety by conducting regular briefings, training, and drills for private security personnel. Promote a positive work culture by fostering teamwork, accountability, and professionalism among private security staff. Maintain real-time communication with security personnel on the ground, updating them on suspicious activities or security breaches detected via the CCTV system. Coordinate and collaborate with various stakeholders. Coordinate with other stake holders, CISF, Law enforcement agencies, Regulatory authorities, Government authorities, and local communities to share information, resources, and best practices for Landside security. Day-to-day coordination and liaise with relevant stakeholders like Regulatory authority, Police, CISF and Private Security Service to achieve the desired outcome. Monitor live Television /Other news/ Media for update of incidents which is serious in nature at Bangalore City, Karnataka State, or National/International that could impact airport safety and security. Provide support to Police during VVIP movements and national-level events. Support emergency response and incident management in the landside area. Quick and effective decisions making under stressful conditions that require sound judgement, demonstrate excellent communication skills, and a deep understanding of the emergency response plan. Effectively communicate about incidents, emergencies to primary responders and various stakeholders that all parties are aware of the extent and nature of the emergency and can provide their response accordingly. Conduct periodic training and ensure active participation of private security in mock exercises, emergency exercises, building evacuation, traffic management and firefighting exercises and make them competent to respond to emergency, thereby protecting men and material. Swiftly respond during security threats or incidents by dispatching security personnel to relevant locations. Coordinate with CISF and other law enforcement agencies to efficiently resolve issues.

Bangalore International Airport Limited is looking for Executive - Landside Security to join our dynamic team and embark on a rewarding career journey Oversee passenger and perimeter security procedures. Monitor operations at entry/exit landside zones. Ensure compliance with safety protocols. Coordinate with law enforcement and emergency teams.

Bangalore International Airport Limited is looking for Deputy Maintenance Manager - Water & Waste Water to join our dynamic team and embark on a rewarding career journey. Develop maintenance procedures and ensure implementation Plan and oversee all repair and installation activities Monitor expenses and control the budget for maintenance Keep maintenance logs and report on daily activities Experience in planning maintenance operations

Position: Spa Manager Location: Bangalore Airport Service Limited Job Summary: As a spa manager, you will be responsible for the efficient and profitable operation of the spa facility. You will oversee all aspects of the spa's operations, including staff management, customer service, marketing, budgeting, and facility maintenance. Your primary goal is to ensure that guests have an exceptional experience while achieving revenue targets and maintaining high-quality standards. Responsibilities: The Center Manager will be responsible to manage a team of associates & the unit operations (within a star rated hotel setting) to achieve business objectives, with a focus on the below. A. Operations Ensure smooth business operations at the spa center. Should be able to maintain high standards of ethics. Increase client and hotel engagement. B. Marketing Goals Work with the business manager & marketing team to execute relevant marketing & activation tools to achieve business objectives. Responsible for ensuring that the brand guidelines are followed properly. C. Financial Goals Enhance revenue from services and memberships to achieve budgets. D. Quality Assurance Ensure strict implementation of SOPs. Take initiatives towards customer service recovery, with attention to details as an attitude towards work. E. MIS & Reporting Strict monitoring & analysis of daily, weekly and month MIS. Continuous competition update & MIS population for analytics & targeted marketing efforts Experience and desirables: Graduate / MBA / Diploma in hotel management / Sales & Marketing / Hospitality experience Passionate about data & automation • Should possess excellent communication skills • Experience across multi-store retail / F&B / hospitality is preferred

Bangalore International Airport Ltd is looking for Executive - Landscape to join our dynamic team and embark on a rewarding career journey Assist in the installation of landscape features such as plants, trees, shrubs, flowers, and hardscape elements (e.g., pathways, retaining walls, and decorative structures). Aid in the preparation of soil, mulch, and other materials needed for planting and landscaping activities. Help with the operation and maintenance of landscaping equipment and tools, including mowers, trimmers, blowers, and hand tools. Participate in the excavation and grading of land to create suitable conditions for landscaping projects. Assist in irrigation system installation, maintenance, and repair, ensuring proper watering of plants and lawns. Support the application of fertilizers, pesticides, and herbicides according to established guidelines and safety protocols. Assist in landscape cleanup activities, including debris removal, leaf raking, and litter picking to maintain cleanliness and aesthetics. Follow safety procedures and guidelines to prevent accidents and injuries while working on landscaping sites.

To ensure the smooth functioning of airport operations by coordinating with various stakeholders through the AOCC. The Executive will act as the nerve center for all airport operational activities, monitoring, escalating, and resolving issues in real-time to ensure safe, secure, and efficient airport operations. Key Responsibilities Monitor and manage daily airport operations from AOCC, ensuring real-time coordination with internal and external stakeholders. Maintain constant liaison with airlines, ground handling agents, security, ATC, and terminal operations teams. Update and manage the Airport Operational Database (AODB) and related systems. Handle irregular operations (IROPS) such as delays, diversions, and emergencies by coordinating with all concerned departments. Disseminate timely and accurate information through flight information display systems (FIDS), public address systems, and other communication platforms. Maintain daily operation logs, prepare shift reports, and support decision-making by analyzing operational data. Follow standard operating procedures (SOPs) and regulatory compliance requirements. Coordinate for VIP/VVIP movement and special flights as per protocol and instructions. Respond to passenger or airline-related disruptions and coordinate mitigation measures. Key Competencies Strong understanding of airport operations and regulatory compliance. Ability to work under pressure and handle crisis or emergency situations calmly. Excellent communication and interpersonal skills. Proficiency in MS Office and airport systems like AODB, RMS, FIDS, etc. Flexibility to work in shifts, including nights, weekends, and holidays. Qualifications & Experience Bachelors degree in Aviation, Airport Management, or any relevant field. 3–8 years of experience in airport operations or AOCC preferred (freshers with aviation internship may also apply based on requirement). Knowledge of DGCA, ICAO, and BCAS guidelines will be an advantage. Work Conditions Shift-based work in a 24x7 operational environment. Based out of AOCC or operational zones as per duty rosters.

Bangalore International Airport Ltd is looking for Senior Manager - PHE Design to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on

Bangalore International Airport Ltd is looking for Senior Manager - MEP to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on

This profile would be for the in-house 24/7 Customer Engagement Centre (Online & Offline). This resource would be in the capacity of an Asst. Executive or Executive for the Engagement Centre. This person would be responsible for the day-to-day operations of the Centre. It will be this profiles highest priority to handle the Queries posted on our channels (offline & online) based on the set guidelines and reduce the turnaround time for each passenger query. This person would be responsible for resolving any redressal and resolution at their end and, if required, then exercise the escalation matrix defined towards passenger redressal or resolution. This person would be responsible for the language and communication of all the engagement centre channels. This person would be responsible for the successful functioning of the Engagement Centre. Handle the operations and the Engagement Centre channels (offline & Online). Ensure the first response and issue resolution times per set guidelines. Language and tonality used across all Engagement centre channels to be in line with set guidelines Follow the procedural plan for the operation of the Center, including the escalation matrix. Handle Emails, WhatsApp, SM Handles, and Other digital platforms for Customer Complaints Maintain the Response time and Resolution time guidelines for all Handles Day-to-day report handling of the Engagement Center activity to the Lead.

Accountabilities Major Activities Supervise, coordinate and monitor wildlife control activities as outlined in the Wildlife control manual a) Timely Deployment of bird hazard management team after briefing b) Plan the deployment based on the previous day bird activity c) Conduct daily safety briefing for deployment team d) Conduct field inspection with checklist for bird/wildlife hazard at airside e) Conduct Bird Warning Period Patrol at airside f) Conduct frequent inspection and alert the deployment about the safe use of bird scaring devices g) Ensure serviceability of bird-scraping devices and its deployment h) Monitor the bird/wildlife related calls and respond immediately i) Ensure all the airside BASHM activities are carried out strictly in line with EOP/SOP j) Conduct post bird strike inspection at airside k) Conduct maintenance slot inspections at critical area l) Identify critical habitat at airside and take up mitigation action m) Ensure proper logging of bird movements by bird watcher n) Collect the bird remnants received from Follow me and preserve it for DNA analysis o) Guide and supervise usage of scaring devices while in deployment at critical area of the airport p) Carryout repel action of wildlife/stray animal from airside with proper supervision Identify the areas for revised deployment. Preparation and issue of Bird hazing kit a) Check the previous days consumption and issue the consumables accordingly to the supervisor from the safe custody. b) Ensure the supervisor issues the consumables as per the register. c) Ensure the unused consumables are received, counted and entered in the consumption register. d) Check the stock register and conduct audit of stocks. Records and reports a) Daily briefing to labors b) Monitor and guide the team c) Ensure the team works in the specified area d) Prepare daily report and send it e) Alert Apron team regarding hazardous situation f) Update the bird log and send out mails. g) Maintaining discipline among the Labors. Security/vigil on explosives handing a) Monitor the custody and safe upkeep practices of LPG/ crackers and other bird scaring equipments. b) Ensure proper system is followed as per SOP for issue and consumption of cracker and its custody c) Ensure all the consumption details are logged on daily basis and all the unused crackers are returned by the labors. d) Monitor the labors activities with regards to handling and usage of crackers. Habitat Inspection and reporting a) Identify the areas for Modification and take it up immediately b) Identify the areas of attractions of the birds and take up with HM team for treatment measures c) Identify bald patches on runway strip and take it up with HM team d) Identify sudden increases in bird presence and deploy additional personnel to combat. e) Study the bird movement pattern and revise the deployment plan. f) Continuous study of the nocturnal wildlife and initiate passive control measures

To Carry out the routine activities of aviation safety department. Assisting the Safety Manager in setting up and maintenance of world class aviation safety standards for BIAL. To comply with Indian and International laws, regulations and rules in achieving the aviation safety management tasks. Carry out on the spot preliminary investigation on incidents/accidents and submit reports in the area of responsibility. To conduct detailed investigations into the airside incidents. To conduct formal root cause analysis for the critical incidents. Assist in preparing and submitting incidents as part of DGCA reporting. Carry out aircraft turnaround audits daily as per the plan. To issue Airside Driver, Vehicle and Equipment Permits. Conduct audit of airlines and GHAs as per the audit plan. Inform Safety Manager regarding any Incident/Accident or major safety violations in the Airport and act as per instructions. Carry out speed checks & Alco-meter checks as per schedule. Manning of command post vehicle. Collect evidence (Photographs, Videos etc.) during accidents. Support the DSA, in the event of manning the Command Post Vehicle, by taking over all safety functions during the shift. Carryout the functions of Safety Investigation Coordinator (SIC) till the designated SIC reports during aircraft incident/accident. Continue oversight functions at the area of responsibility. Maintain a close and harmonious working relationship with all staff working on the airside.

Bangalore International Airport Ltd is looking for Executive - Irrigation to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets and reports with the latest available data Reviewing existing financial policies and procedures to ensure regulatory compliance Providing assistance with payroll administration Keeping records and documenting financial processes

Bangalore International Airport Ltd is looking for Senior Maintenance Manager - Public Health Engineering to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes