Review the audit plan, scope, and objectives with the audit team to ensure a clear understanding of the audit requirements. Keep the Head - QMS Auditing informed of any significant findings or emerging trends during the audit. Lead and guide a team of auditors in conducting audits across stations, airports, offices, corporate functions, and safety protocols, as per the defined audit schedule. Coordinate with relevant departments and stakeholders to inform them about the upcoming audit, explain the audit process, and address any questions or concerns. Conduct a thorough review of relevant documents, records, and procedures related to the audit scope to familiarize yourself and the audit team with the processes under assessment. Identify gaps or inconsistencies in documentation that may require further investigation during the audit. Lead teams to collect data and evidence to support audit findings, ensuring accuracy and relevance. Lead teams to analyze collected data and evidence to assess compliance with established standards, regulations, and best practices. Evaluate the effectiveness of implemented controls and identify any deviations or non-conformities. Ensure strict confidentiality of audit information, especially sensitive or proprietary data, and comply with data protection and confidentiality policies. Manage audit timelines effectively to ensure the audit is completed within the designated timeframe. Remain objective and impartial throughout the audit process, maintaining professionalism and independence in your assessments. Base audit conclusions and recommendations on factual evidence and findings Highlight areas where preventive measures or additional controls may be required. Maintain open and transparent communication with auditees during the audit, explaining the purpose of the audit and addressing any concerns or questions. Ensure corrective and preventive actions are implemented to address non-conformities and improve overall quality performance. Educational and Experience Requirements Minimum Education requirements Bachelor's degree or equivalent qualification in aviation domain. Experience Minimum Desired 10+ years of experience as an Auditor Worked Aviation Auditor/ Operations/Engineering/ Ground handling/Cabin/Flight Dispatch/OCC/Cargo/Security/DG/Training/Flight Safety/SMS/Risk & compliance etc. Must have worked as Auditor in Aviation. Extensive Aviation Expertise

Job Purpose Harmonise the applicable privacy regulations across the globe including but not limited to CPRA, GDPR, PDPL etc, along with the regulations around Artificial Intelligence for compliances at Air India. Assist on handling day-to-day privacy issues, such as data security incident responses, data protection agreement consultation, privacy complaints and resolution, subject access requests, management of regulatory notifications and International Data Transfers. Carry out mapping of personal data across the organization, build data flow diagrams, identify applicable privacy regulations, identify gaps and contribute towards building the data governance plan. Conduct risk assessments such as Privacy Impact Assessment (PIA), Data Privacy Impact Assessment (DPIA), Transfer Impact Assessment (TIA), build Record of Processing (ROPA) etc as required under various record keeping obligations for the Organization. Assist with the management of Data Subject Access Request (DSAR) from across the globe, queries from the external stakeholders including regulatory bodies, preparation of training material and development of policies. Coordinate with the internal and external stakeholders ensure privacy compliance Key Accountabilities Development of the Privacy Framework: Key stakeholder in the development and ongoing management of privacy program across geographies, including the Governance Framework, Policy set, compliance risks, compliance roadmap, training, retention, audit and reporting requirements. . Assist in carrying out the data mapping exercise and risk assessment for various process/ tools/ application and identification of the gaps. Recommendation for the remediation of the gaps and implementation of the compliance program Evaluation of the existing training material, policies, Third Party Risk Management Program(TPRM) and identification of the gaps thereto. TPRM shall include developing the framework for the assessment of the associated third parties with respect to their privacy practices, risk exposure and development of measures to mitigate the same. Ensure building in PbD principles, management of DSAR, harmonisation of the key compliance requirements under various data protection laws. Stakeholder Engagement and Communication: Assist in organizing and facilitating meetings with key stakeholders, including internal teams and external partners. Aid in the development of communication materials and presentations to convey strategic initiatives and progress updates to stakeholders. Ensure accurate and up-to-date documentation of progress, milestones, and stakeholder communications for reference and future analysis. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role Strategic Visionary: Foresees the evolution of the global privacy landscape Stakeholder Liaison: Cultivates influential alliances. Analytical Acumen: Synthesis the compliance requirement under various regulations. Communication Proficiency: Crafts impactful messages. Technological Acumen: Sufficient understanding of interface between Infosec measures and Privacy requirements. Performance Monitor: Tracks strategic KPIs. Key Performance Indicators Operational Efficiency Simplified privacy compliance Timely Reporting Ability to simplify complex subjects. Strategic Impact Raising awareness amongst the stakeholders Stakeholder Engagement for building up the privacy program. Financial Performance Contribute to compliance thereby preventing penalties/punishments. Key Interfaces Internal Interfaces Executive Leadership (Senior Management Team) Collaborate closely with senior management to align strategic objectives and ensure support for initiatives. Provide regular updates on progress and challenges. Cross-Functional Teams (Integration & Transformation, Corporate Planning & Strategy, Group Planning) Work closely with these teams to identify priorities and track progress. Collaborate on assessments, analyses, and strategic planning initiatives under the Privacy framework External Interfaces DSAR Management Timely response to the Data Subjects Request as received by the Organization Educational and Experience Requirements Minimum Education Requirement Bachelors degree in law from a reputed Law College. CIPPE/CIPM certification from IAPP would be preferred Working capability on automation tools such as One Trust, Securtii, Big ID etc. Minimum Requirement Desired Requirement Experience 3-5 yrs of relevant exp in building privacy framework for data centric organization, consulting or such other relevant experience. Must have worked on implementation of ISO 27001 & 27701 standards, Demonstrated experience in understanding of the privacy regulations along with their interface with the Information Technolog ideally gained in a services environment, or digital business.

Job Purpose The Operations Assistant is responsible for providing support to dispatch officers & flight operations teams and ensuring the smooth operation of the flight schedule. The Assistant - Operations ensure all flight operations as per regulatory norms & standards. The Assistant Operations is responsible for check-out and check-in of cadets during their training flights, including checking if all required paperwork is filled. Key Accountabilities Manage check-out and check-in process of cadet flights during training operations Control access to the SHA for authorized personnel only Efficient and smooth functioning of flying operations, track weather data, initiate safety stops in case of weather deterioration/trainee not prepared etc. Monitor all schedules, establish coordination between concerned airfields to obtain landing permissions. Review and evaluate weather information to determine and select the most economical route of flight between a city pair Prepare an Optimized Operational flight plan, factoring the NOTAMS, TAFS and METARS, compute the RTOW and ensure maximum payload, for all flights within the schedule Proactively monitor potential air diversions throughout the day. and provide timely advice on alternate options, including diversion fuel requirements, while maintaining constant communication with PIC. Continuously monitor and assess weather and operational conditions that may impact flight operations, collaborating with various departments to make real-time adjustments to schedules and routes as needed. Assist Dispatch Officers in preserving all data & documents Utilization of the digital systems for flying operations. Maintain proper documentation of records as per norms & regulations Obtain daily weather information from neighboring airfield & Area Control Centre for compliance of FIC & ADC requirement Assist Flight Safety Team to conduct local audits. Ensure dispatch form of each flight is positively submitted between each flight Obtain & record meteorological information, navigational status from the neighboring airfields for easy guidance of aircraft safety Stay up to date with industry trends and best practices, peer pricing and business development strategies Update eFAR (Electronic flight Authorization) data Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Key Performance Indicators Unauthorized access to SHA Issues in check-out and check-in process Number of faults in record maintenance during audits/inspections Key Interfaces Internal Stakeholders Collaboration with Aviation Academy, FTO Team at Air India, IOCC & Flight Ops team at Air India External Stakeholders Airport Operator, Cadets, Regulatory Authorities, Vendors Educational and Experience Requirements Minimum Education requirements Diploma / Degree or its Equivalent in related field Experience Minimum Desired 1+ years of experience in flight operations management in Airline/NSOP/Defense Organization units Comprehensive knowledge of the airline/ airport operation and aviation industry. 3+ years including 2+ years of as experience in dispatch department in FTO/Airline Location - Amravati, Maharashtra

The Assistant Stores & tools is responsible for day-to-day operations of the stores department. He is responsible for inventory management including the receipt, storage, issuance and accounting of materials and equipment. Assist in implementation of safety and security measures for materials and equipment Assist in fostering compliance with regulations and proper documentation for materials 4+ years of Experience in inventory management, stores management, quality logistics or any relevant field . 7+ years of Experience in store operations, inventory control, and familiarity with stores management Holding similar experience in at Airlines/FTOs/Defense Aviation training Organization Skills/Qualities Required Inventory Management Experience Strong Leadership Strategic Planning Interpersonal skills Safety Commitment Decision-making agility Problem Solving skills Communication skills Key Performance Indicators Effective Management of Store Operations Inventory records accuracy Key Interfaces Internal Interfaces Internal Stakeholders Collaboration with Aviation Academy, Air India FTO team, Engineering & Procurement team at Air India External Interfaces External Stakeholders Any FTO Partners, Regulatory Authorities, MROs, equipment vendors

Job Purpose Candidate who has the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. Strong presentation (data representation) Key Accountabilities Service Orientation: Will be interacting with key people (Partners, CXOs, VPs) from venture funds and corporates globally who are Tracxns customers • Manage Appointments & Calendar: Actively schedule, manage, and inform Leaders of the upcoming sets of events and agendas • Administration Management: Assists with daily administrative duties and tasks that include coordinating logistics with high-level meetings both internally and externally, third-party management, meeting and greeting external clients, and handling external queries • Logistical Support: Manage travel & accommodation booking - Should be responsible for planning and arranging business travels such as flight tickets, cabs, and hotel accommodations • Executive Support: Will be responsible to provide executive support for tasks and responsibilities catering to Leaders in a one-on-one working relationship. • Multi-tasking: Must be flexible in handling secondary tasks as assigned, providing assistance as needed to ad-hoc works and projects Skills Required Presentation Skills Knowledge of Report tools like Advance Excel & Powerpoint Understanding of Tableau/ Power BI preferred Good command on data management Expertise on Powerpoint presentations preferred Communication Skills Excellent verbal and written communication skills Ability to communicate and sell complex technical ideas Project Management Ability to manage work streams in a project Ability to work effectively in a project team Time Management Excellent time management & organizational skills Effective Business writing and communication skill Competent in Word and Excel Data Analysis and reporting

Select with space bar to view the full contents of the job information. Redelivery/Lease Return Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: Redelivery/Lease Return May 6, 2025 Responsible for Compilation and preparation comprehensive redelivery documentation packages Conduct a thorough review of aircraft technical records, including maintenance logs, airworthiness directives (ADs), service bulletins (SBs), component history, and life-limited parts (LLPs) documentation. Ensure all records are up-to-date, accurate, and traceable, with proper documentation for all maintenance activities, repairs, and modifications. Organize and maintain both digital and physical records in compliance with company policies, lessor requirements, and aviation regulations. Compile and prepare comprehensive redelivery documentation packages, including: Aircraft maintenance status reports. Component and engine traceability records. Compliance certificates for ADs, SBs, and modifications. Hard time and OCCM component records. Aircraft logbooks, Engine, APU & landing gear shop visit data Ensure all technical records meet the requirements of aviation regulatory authorities (e.g., EASA, FAA, or other relevant bodies) and the terms of the lease agreement. Identify and resolve any gaps or discrepancies in documentation to ensure smooth redelivery. Maintain and update technical records databases and systems, ensuring data integrity and accuracy. Generate detailed reports on aircraft maintenance status, compliance, and redelivery progress for internal and external stakeholders Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Minimum Education requirements Bachelor s degree in aviation, Aerospace Engineering, AME Diploma or a related field (preferred). Equivalent experience in technical records management or aircraft maintenance will also be considered. Desired Minimum 3-5 years of experience in technical records management, aircraft maintenance, or a related role. Proven experience in preparing aircraft for redelivery to lessors or operators. Familiarity with lease return conditions and lessor requirements. Strong understanding of aviation regulations, including EASA Part M, FAA Part 43, or equivalent. In-depth knowledge of aircraft maintenance programs, technical documentation, and record-keeping systems. Familiarity with maintenance tracking software (e.g., AMOS or similar). Knowledge of aircraft systems, components, and maintenance practices, including LLPs, engines, and airframe structures.

Select with space bar to view the full contents of the job information. Associate - Operations Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: May 7, 2025 The Operations Assistant is responsible for providing support to dispatch officers & flight operations teams and ensuring the smooth operation of the flight schedule. The Assistant - Operations ensure all flight operations as per regulatory norms & standards. The Assistant Operations is responsible for check-out and check-in of cadets during their training flights, including checking if all required paperwork is filled. Manage check-out and check-in process of cadet flights during training operations Control access to the SHA for authorized personnel only Efficient and smooth functioning of flying operations, track weather data, initiate safety stops in case of weather deterioration/trainee not prepared etc. Monitor all schedules, establish coordination between concerned airfields to obtain landing permissions. Review and evaluate weather information to determine and select the most economical route of flight between a city pair Prepare an Optimized Operational flight plan, factoring the NOTAMS, TAFS and METARS, compute the RTOW and ensure maximum payload, for all flights within the schedule Proactively monitor potential air diversions throughout the day. and provide timely advice on alternate options, including diversion fuel requirements, while maintaining constant communication with PIC. Continuously monitor and assess weather and operational conditions that may impact flight operations, collaborating with various departments to make real-time adjustments to schedules and routes as needed. Assist Dispatch Officers in preserving all data & documents Utilization of the digital systems for flying operations. Maintain proper documentation of records as per norms & regulations Obtain daily weather information from neighboring airfield & Area Control Centre for compliance of FIC & ADC requirement Assist Flight Safety Team to conduct local audits. Ensure dispatch form of each flight is positively submitted between each flight Obtain & record meteorological information, navigational status from the neighboring airfields for easy guidance of aircraft safety Stay up to date with industry trends and best practices, peer pricing and business development strategies Update eFAR (Electronic flight Authorization) data Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role. Interpersonal Skills Documentation and Compliance Flight Planning Expertise Weather and NOTAMS Monitoring Planning and Coordination Key Performance Indicators Unauthorized access to SHA Issues in check-out and check-in process Number of faults in record maintenance during audits/inspections Collaboration with Aviation Academy, FTO Team at Air India, IOCC & Flight Ops team at Air India Airport Operator, Cadets, Regulatory Authorities, Vendors Educational and Experience Requirements Minimum Education requirements Diploma / Degree or its Equivalent in related field Desired 1+ years of experience in flight operations management in Airline/NSOP/Defense Organization units Comprehensive knowledge of the airline/ airport operation and aviation industry. 3+ years including 2+ years of as experience in dispatch department in FTO/Airline

Select with space bar to view the full contents of the job information. Senior Associate - Stores and Tools Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: Senior Associate - Stores and Tools May 7, 2025 Job Purpose Key Accountabilities Assist in implementation of safety and security measures for materials and equipment Assist in fostering compliance with regulations and proper documentation for materials Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills/Qualities Required Inventory Management Experience Strong Leadership Strategic Planning Interpersonal skills Safety Commitment Decision-making agility Problem Solving skills Communication skills Key Performance Indicators Effective Management of Store Operations Inventory records accuracy Key Interfaces Internal Interfaces Internal Stakeholders Collaboration with Aviation Academy, Air India FTO team, Engineering & Procurement team at Air India External Interfaces External Stakeholders Any FTO Partners, Regulatory Authorities, MROs, equipment vendors Educational and Experience Requirements Minimum Education requirements Diploma / Certification in Logistics, Supply Chain Management, or a related field 4+ years of Experience in inventory management, stores management, quality logistics or any relevant field Desired 7+ years of Experience in store operations, inventory control, and familiarity with stores management Holding similar experience in at Airlines/FTOs/Defense Aviation training Organization

Job Purpose: Carry out inspection and certification of work connected with the aircraft maintenance of instrument, electrical, radio communication / navigation, airframe and powerplant. The individual will be responsible for the performance of scheduled and un-scheduled maintenance. She/ he shall ensure assigned aircraft are supported and maintained in an airworthy condition. Roles and Responsibilities: Ensure that all work performed in connection with Maintenance or repair/overhaul as stated above are in accordance with the requirements/recommendations of the manufacturer and/or Regulatory Requirements while carrying out maintenance work. Responsible for all work carried out and certified by him on the aircraft under the scope of his authorization privilege and to ensure that all statutory regulations regarding airworthiness of the aircraft and company requirements are met . Ensure all work sheets, inspection schedules and maintenance records pertaining to the work are properly completed, certified, and preserved in accordance with the civil airworthiness requirements Ensure that all the delay reports and occurrence reports are prepared timely . Only AMEs or specially authorized persons will make Technical Log entries and sign the same as prescribed in the Regulatory Requirements.Ensure that defects observed during inspection and those reported by the flight crew during the flight are rectified in an approved manner. Major defects will also be brought to the notice of post holders through the respective Maintenance Managers /LMM/BMM/ SICs. Ensure that inspection and any other work done is carried out as per approved methods employing standard airworthiness practices and compliance of rules and regulations enforced by the DGCA. Ensure that tools and equipment used during maintenance are in serviceable condition and they are subjected to periodical inspection / calibration wherever applicable Report defective shop equipment or tools for necessary rectification. Ensure that only approved materials and parts are used during all stages of the work. Ensure that while handling equipment, tools, and in carrying out servicing of aircraft or components, etc. safety procedures are followed. Keep up to date knowledge in respect of technical requirements and instructions issued from time to time by the Quality Department and Technical Services Department, the manufacturer of aircraft or components and Airworthiness authorities Supervise the work being performed by Sr. Engineer, Engineer the technicians or other technical staff and to ensure that standard Airworthiness procedures and requirements are observed by them. All AMEs/Approved persons shall exercise the privileges as per scope of license or approval subject to validity/Rating and Current Experience as stipulated in the relevant directives issued by the DGCA. Ensure that all interchangeability of components is confirmed through IPC/IPD reference and or, other relevant approved documentation. Reporting all vehicle, ramp, and aircraft un-serviceability immediately to the Shift In charge. Maintain a personal logbook with details of all maintenance activity carried out by the individual. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills/Qualities Required Attention to Detail Stakeholder Management Planning Coordination skills Technical expertise (Maintenance Processes) Awareness about compliances Leadership Skills Key Performance Indicators Customer Complaints Cabin defect Rectifications and Unserviceable seats release. Adherence to compliances Adherences to Regulatory, Safety Quality compliance Personnel Qualification Engineer s License Rating Current Authorization on fleet. Number of Defects OTP TDR management Key Interfaces Internal Interfaces Engineering Teams Responsible for carrying out analysis for all technical delays in coordination with MCC and Technical Services and maintain record. Take appropriate action for improvement External Interfaces DGCA Representatives Coordinate with DGCA representatives over various regulatory requirements Educational and Experience Requirements Minimum Education requirements 10+2 (PCM) or Equivalent. Ab-Initio AME Training from a DGCA approved institution. Must be holding CAR 66 Type Rating of Cat B1 or B2 or C License on Airbus Boeing fleet in Company. Experience AME Sr. AME Minimum 2-3 Years Maintenance Experience 5+ Years Maintenance Experience Desired 1-5 years of certifying experience on Air India Fleet of Aircrafts 5-10 years of certifying experience on Air India Fleet of Aircrafts

ARi India is looking for Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Assist in the daily operations of the organization. Perform administrative and support tasks as needed. Monitor and report on operational performance. Coordinate with other departments to ensure smooth operations. Provide excellent customer service to internal and external stakeholders. Maintain accurate records and documentation. Participate in training and development programs. Stay updated with the latest operational best practices. Provide feedback and suggestions for process improvements. Ensure compliance with operational policies and procedures.

ARi India is looking for Manager-Culinary Control - International to join our dynamic team and embark on a rewarding career journey. The Culinary Experience Manager is responsible for overseeing and enhancing the overall dining experience within the organization. This role involves managing culinary operations, ensuring high-quality food production, and creating a memorable dining atmosphere for customers. The Culinary Experience Manager collaborates with the kitchen staff, front-of-house team, and management to deliver exceptional culinary experiences that align with the organization's standards and goals.Responsibilities:Menu Development:Collaborate with the culinary team to design, develop, and update menus that align with the organization's culinary vision, dietary preferences, and trends.Ensure menus cater to a diverse range of tastes and dietary needs.Quality Control:Implement and maintain high standards of food quality, presentation, and consistency.Conduct regular evaluations of food preparation techniques, portion control, and overall kitchen efficiency.Team Management:Lead and inspire the culinary team, providing guidance, training, and performance feedback.Foster a positive and collaborative work environment that encourages creativity and innovation.Customer Satisfaction:Interact with customers to gather feedback on their dining experiences and use this information to make continuous improvements.Address customer concerns or issues promptly and professionally.Event Planning:Coordinate and execute special culinary events, promotions, and themed dinners to enhance the overall dining experience.Work closely with the marketing team to promote events and attract a wider audience.Cost Management:Monitor and control food costs, waste, and inventory levels.Collaborate with the procurement team to source high-quality ingredients at competitive prices.Compliance and Safety:Ensure compliance with all health and safety regulations, food safety standards, and sanitation practices.Conduct regular inspections to identify and address potential hazards.Continuous Improvement:Stay informed about culinary trends, industry best practices, and customer preferences.Implement innovative ideas and improvements to keep the culinary offerings fresh and exciting.

ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.

ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.

Job Purpose Lead a team of auditors and be responsible for ensuring that audits are conducted efficiently, accurately, and in compliance with established standards and regulatory requirements Key Accountabilities Auditing Review the audit plan, scope, and objectives with the audit team to ensure a clear understanding of the audit requirements. Keep the Head - QMS Auditing informed of any significant findings or emerging trends during the audit. Lead and guide a team of auditors in conducting audits across stations, airports, offices, corporate functions, and safety protocols, as per the defined audit schedule. Coordinate with relevant departments and stakeholders to inform them about the upcoming audit, explain the audit process, and address any questions or concerns. Conduct a thorough review of relevant documents, records, and procedures related to the audit scope to familiarize yourself and the audit team with the processes under assessment. Identify gaps or inconsistencies in documentation that may require further investigation during the audit. Lead teams to collect data and evidence to support audit findings, ensuring accuracy and relevance. Lead teams to analyze collected data and evidence to assess compliance with established standards, regulations, and best practices. Evaluate the effectiveness of implemented controls and identify any deviations or non-conformities. Ensure strict confidentiality of audit information, especially sensitive or proprietary data, and comply with data protection and confidentiality policies. Manage audit timelines effectively to ensure the audit is completed within the designated timeframe. Remain objective and impartial throughout the audit process, maintaining professionalism and independence in your assessments. Base audit conclusions and recommendations on factual evidence and findings Highlight areas where preventive measures or additional controls may be required. Maintain open and transparent communication with auditees during the audit, explaining the purpose of the audit and addressing any concerns or questions. Ensure corrective and preventive actions are implemented to address non-conformities and improve overall quality performance. Team Management Lead the team and provide direction on execution / implementation of tasks by prioritizing functional and organizational goals accordingly. Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork across the Safety function. Assess the performance of all direct reports, encouraging effective collaboration and hold them accountable to various KPIs/SLAs. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role Good Communication Skills Analytical skills Interpersonal Skills Key Performance Indicators Audit Compliance Audit Turnaround Number of Process Improvements Adherence to Audit Schedules Key Interfaces Internal Interfaces Cross Functional Teams Collaborate closely with various cross functional teams for Audit and Quality Assurance requirements External Interfaces Regulatory Authorities & External Vendors Engage with aviation regulatory bodies to understand and comply with regulatory requirements, including audit obligations. Educational and Experience Requirements Minimum Education requirements Bachelors degree or equivalent qualification in aviation domain. Desired 10+ years of experience as an Auditor Worked Aviation Auditor/ Operations/Engineering/ Ground handling/Cabin/Flight Dispatch / OCC / Cargo / Security / DG / Training / Flight Safety/SMS/Risk & compliance etc. Must have worked as Auditor in Aviation.

Select with space bar to view the full contents of the job information. Manager and HRBP Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: Manager and HRBP May 7, 2025 Job Purpose Partner with the Lead HRBP on priorities pertaining to employee relations, talent management, employee engagement, and change management Enhancing employee engagement and facilitating the implementation of HR policies that contribute to the efficient and effective functioning of business supported. By focusing on talent management, performance optimization, and employee satisfaction. Key Accountabilities Business Partnering Collaborate with the Lead HRBP to execute strategic plans for effective internal stakeholder communications, engagement initiatives, and project strategies aligned with the companys vision and goals. E xecute strategic plans for talent acquisition, retention, and development specific to the business supported to ensure alignment with organizational objectives. Work closely with the business teams to understand their business needs and provide HR solutions that support operational efficiency and effectiveness. Execution of HR strategies and tactics for the business supported , using data analytics to maximize workforce productivity and achieve budget targets. Implement workforce planning strategies to address current and future talent needs in the business supported Employee Relations and Engagement Foster a positive employee relations environment within , assisting resolution of employee concerns, conflicts, and grievances. Develop and implement employee engagement initiatives to enhance the overall employee experience. Talent Management Collaborate with Lead- HRBP to identify key talents, high-potential employees, and succession planning strategies. Implement talent development programs to ensure a continuous pipeline of skilled and engaged employees in Compliance and Policy Adherence Ensure compliance with HR policies, procedures, and legal requirements within the business Provide guidance to business leaders on HR-related compliance matters and best practices. Employee Engagement Initiatives Assist in driving engagement strategies and initiatives, supporting culture building within the business unit. Collaborate with managers to create a positive work environment where employees feel valued, supported, and motivated. HR Service Delivery Coordinate with local HR service delivery to ensure compliance, risk mitigation, and operational efficiency within the business unit. Facilitate HR communications and provide support for escalated employee inquiries, offering feedback on HR policies, processes, and programs to enhance overall effectiveness. Performance Management Assist in driving the Performance Management System (PMS) processes, ensuring adherence to timelines and handling grievances related to performance ratings. Learning and Development Collaborate with Learning & Development Teams to communicate business-specific training requirements and support people development across functions. Change Management Support organizational change initiatives, providing guidance and support to employees during transitions. Assist in implementing restructuring plans as needed to optimize organizational efficiency and effectiveness. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role Creativity in problem solving Stakeholder Management Analytical Thinking Attention to detail Regulatory Compliance Business Understanding Team Management Strong Interpersonal skills Key Performance Indicators Employee Engagement and Retention Employee Engagement Scores Employee Retention Rate Average Employee Tenure Resolved/Unresolved Employee Concerns Average Response Time to Grievance Redressal Talent Management and Acquisition Talent Acquisition Metrics Compliance and Financial Metrics Compliance Metrics Adherence to Annual Budget Key Interfaces Internal Interfaces Business Leadership Collaborate with business leaders to understand business goals and align HR strategies with operational objectives. Provide HR support in workforce planning, talent management, and employee relations within Employees and Workforce Support the workforce for respective businesses in handling any grievances pertaining to HR Corporate HR Team Collaborate with the broader HR team to ensure consistency in HR policies, practices, and programs across the organization. Share insights and best practices with the corporate HR team and leverage central resources for HR initiatives. External Interfaces Labor Unions and Employee Representatives Engagement with labor unions and employee representatives to address collective bargaining agreements, negotiate terms, and manage employee relations matters within the framework of labor regulations. Educational and Experience Requirements Minimum Education Requirement Masters/MBA/PGDM/PGP/PG degree/diploma in Personnel/Human Resource Management Minimum Requirement Desired 5-7 years of experience in talent management, employee relations, performance management, and workforce planning. 7+ years of experience in HR, with a substantial portion of that experience in HR Business Partnering. Experience in the aviation sector is an added advantage

Select with space bar to view the full contents of the job information. Associate Manager-Business Excellence Officer Job Details | Air India Careers By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Search by Location Select how often (in days) to receive an alert: Associate Manager-Business Excellence Officer May 12, 2025 Collaborate with other departments to identify opportunities for enhancing operational efficiency, conduct benchmarking activities, streamlining processes, and achieving business excellence . Collaborate with cross-functional teams to map and document existing business processes, identifying areas for improvement and streamlining opportunities. Analyze process data to identify bottlenecks, inefficiencies, and areas for enhancement. Collect and analyze data to support business excellence initiatives and process improvement projects. Utilize data-driven insights to identify improvement opportunities and support decision-making. Work with relevant departments to standardize processes and procedures across the organization. Assist in project management activities for improvement projects, including developing project plans, monitoring progress, and reporting on outcomes. Drive a culture of innovation and continuous learning within the organization, fostering creative problem-solving and idea generation. Collect data from internal and external sources, including industry reports, best practice databases, and performance metrics related to various management systems. Conduct comparative analysis of key performance indicators (KPIs) and quality metrics against industry benchmarks and best practices. Identify performance gaps and areas for improvement in the organizations various management systems. Prepare benchmarking reports and presentations for the Lead and other stakeholders, highlighting key findings and recommendations for improvement. Participate in continuous improvement projects led by the Business Excellence team or other relevant departments.

ARi India is looking for Senior Associate - Capacity Controller to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration.

Responsible for supporting the execution of CRM strategies and managing day-to-day trade communication activities. This role aids in optimizing B2B relationships, enhancing customer engagement, and supporting promotional activities to drive effective business interactions. Support CRM Strategy Execution Assist in implementing comprehensive CRM strategies that align with Air India s B2B engagement goals and business objectives. Monitor and Analyze Communication Effectiveness: Track the performance of communication campaigns and provide insights for continuous improvement. Help integrate CRM tools and platforms to streamline communication and improve data management. Create AI-Assisted Communication Materials: Utilize GEN AI tools for designing visually appealing graphics and marketing materials, leverage for drafting compelling written content and brainstorming creative concepts, generating diverse content formats, and potentially assisting with data analysis for targeted messaging. Trade Communication Assistance Support in managing all trade communications to ensure consistent messaging and alignment with brand objectives. Help develop and coordinate communication plans for trade partners and assist in organizing trade events to enhance brand visibility and partner engagement. Data Management and Analysis Assist in utilizing CRM data to derive actionable insights for improving B2B relationships and identifying revenue generation opportunities. Support regular analysis of trade partner interactions to optimize communication strategies and enhance overall partnership effectiveness. Training and Resource Development Provide support in training and guiding internal teams on CRM tools and processes, ensuring best practices are understood and implemented. Assist in developing resources to aid sales and marketing teams in utilizing CRM tools to enhance client interactions and achieve sales objectives. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills/Qualities Required Strong organizational and support skills, with the ability to assist in managing multiple CRM initiatives. Good analytical skills, with a basic understanding of CRM systems and data interpretation. Effective communication skills, capable of supporting cross-functional teams and facilitating internal and external communications. Enthusiastic and collaborative, with a focus on continuous learning and supporting strategic CRM developments. Sales & Marketing; D&T Assist the CRM Manager in collaborating with sales and marketing departments to align trade communication strategies with broader business goals. Work closely with the D&T team to manage the CRM dissemination. Support the CRM Manager with daily follow ups and reviews with the creative agency. Ensure TAT and brand hygiene is maintained in all creative assets. Educational and Experience Requirements Minimum Education requirements Bachelor s degree in Business Administration, Marketing, or a related field Desired 2 years of experience in CRM, trade communication, or related roles, preferably within a B2B setting Proficiency in using Gen AI tools for content, design, and analysis Excellent written and verbal communication 3+ years CRM/trade communication experience, preferably in aviation. Exposure to CRM tools and data analysis, with a keen interest in developing skills in CRM strategy and trade partner management.

Responsible for efficiently handling and resolving customer grievances and complaints related to our products and services. Working under the guidance of the Specialist-Grievance Resolution- Non-Voice, you will address customer concerns with empathy and professionalism, aiming to achieve prompt and satisfactory resolutions. Respond to customers chat and make outbound calls as appropriate. Manage and resolve customer complaints. Responsible for governing customer email communications to ensure adherence to company policies, regulatory requirements, and service standards. Ensure the quality, compliance, and efficiency of email correspondence, as well as drives continuous improvement in email governance processes. Ensure creation of standard / non-standard responses for various customer service executives for handling all e-mails in line with the company s operational vision and objectives Education- Full Time Graduation only Knowledge on GDS Tools- Amadeus Experience required- 1 to 5 yrs Should be comfortable with rotational shifts and week offs.

ARi India is looking for Adobe Analytics Developer to join our dynamic team and embark on a rewarding career journey. Design and implement analytics solutions using Adobe Analytics and Adobe Launch. Collaborate with stakeholders to define KPIs and track user behavior across web and app platforms. Develop and maintain tagging strategies, data layers, and report suites. Ensure accurate and consistent data collection across digital touchpoints. Create custom dashboards and reports for marketing, UX, and executive teams. Troubleshoot data discrepancies and provide technical support to analytics users. Optimize performance through data validation, governance, and process automation. Stay current with Adobe Analytics enhancements and implement new features as needed.