We are looking to hire an Internal Control Manager for our Ahmedabad, India. Responsible for implementing and maintaining a robust and effective Internal Control Framework to ensure Qatar Airways' operational efficiency, accurate reporting, compliance, and process risk management, fostering accountability and transparency within Qatar Airways Combined Delivery Center (CDC). Furthermore, responsible for implementation of requirements in regard to Corporate 2nd line activities within the Finance division in general and the CDC in particular. Job Responsibilities – Operational Contributes to the scoping of the ICF on high priority processes in the Group with a focus on CD operations. Supports process & control owners in adhering to defined ICF methodology through systematic process, risk & control documentation within the CDC. Collaborate with process owners to design robust, high-quality workflows that mitigate risks before they occur. Ensures the performance of risk-based Internal Control testing within the assigned areas of responsibility to contribute to Group-wide ICF effectiveness monitoring. Facilitates the risk-based remediation of identified control gaps. Provide input into routine internal control related reporting to provide assurance on risk mitigation, ICF effectiveness and status of Internal Controls, Key Risk Indicators, audit findings, and recommendations. Contributes to the development and implementation of training programs to educate employees about internal controls, compliance requirements, and their roles in maintaining a strong control environment, and delivers those training programs in the assigned areas of responsibility. Continuously evaluates and improve existing control processes and the ICF overall, recommending and supporting in the implementation of changes to enhance efficiency, effectiveness, and accuracy. Identifies and assesses potential risks to the Group’s operations, financial reporting, and compliance, considering industry standards and regulatory requirements, with a focus on CDC operations. Contributes to Compliance oversight by monitoring and enforcing adherence to internal policies, procedures, and external regulations, and by fulfilling Corporate requirements in regard to Enterprise Risk Management and Compliance Management, ensuring the Finance Division and the CDC in particular operates within legal and ethical boundaries. Collaborates with internal and external auditors to facilitate audits, reviews, and assessments of internal controls, providing necessary documentation and insights. Ensures responses are provided to Internal Audit Recommendations (IARs) on time and to the required specification. Works closely with various departments / functions within the division and to ensure a cohesive approach to risk management and internal controls. Perform other department duties related to his / her position as directed by the Head of the Department Additional Accountabilities Identifies recommendations to ensure continual improvement of the Internal Control Framework across the Group with a focus on the assigned areas of responsibility. Maintains strong working relationships with key business partners and internal stakeholders to ensure therisk control requirements are understood / effectively embedded within business processes. Innovates and continually explores ways to improve the efficiency of the function and process risk controla cross the Group with a focus on the assigned areas of responsibility. Stays abreast of industry trends, emerging risks, and regulatory changes to proactively address potential challenges to the organization’s internal control environment. Stays informed about advancements in technology and assess their impact on internal controls, incorporating relevant tools and systems to enhance control mechanisms. Supports in providing clarity and assurance to key stakeholders on the status of the Finance control environment. Promote a culture of ethics and integrity throughout the organization, fostering Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting May 6, 2025, 9:04:48 AM High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience Minimum 3 years’ experience in working in Internal Controls environment. Qualified accountant or Certified Internal Auditor with a Big 4 background and / or experience in a large, multinational organization. Job Specific Skills Working knowledge of ICFR (Internal Controls & Financial Reporting), risk management frameworks and management systems, including but not limited to COSO, SOX 404, ISO31000 or equivalents. Ability to work within tight timeframes and balance competing stakeholder demands and expectations. Command of English language with excellent written and verbal communication skills as well as strong interpersonal skills. Proven problem - solving abilities in a collegiate environment. Proven influential and consultative approach, solution focus, and strong negotiating skills. Ability to foster teamwork among team members. Highly organized, effective at project management and can manage conflicting priorities, Resilient under pressure, embrace change and can operate in a fast-paced environment, Energetic, motivated, and have a passion for excellence and innovation in pursuit of success. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

In this role, you will be responsible for development and maintenance of the assigned modules/applications to meet the business requirements. You will be involved in various phases of project life cycle and maintenance of Microsoft Dynamics Customer Relationship Model (MSD CRM). About Your Responsibilities Design, develop and implement custom solutions such as MS flows, Plugins/Custom web API, BPF, Scripts, Power Pages, Power automate, Azure functions, Power Apps, Custom website (ASP.net) with in Dynamics 365 CRM. Customize and configure Dynamics 365 CRM to meet specific business requirements. Integrate dynamics 365 CRM with other systems and Applications using various integration tools and techniques. Provide technical support and troubleshooting for dynamics 365 CRM applications and ensure timely resolution of reported production issues by working closely with Business users Work closely with functional consultants and business stakeholders (Onsite & Offshore) to understand requirements and deliver technical solutions Participate in project planning, execution and delivery and ensure timely completion of technical tasks. Create and maintain technical documentation, including design specifications, user guide. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting May 11, 2025, 12:03:38 PM About You Candidate must hold a Bachelor's degree and at least 6+ years of experience in Dynamics CRM. Must have experience in could dynamics CRM and well know about the cloud features Develop MS Dynamics CRM application extensions using best practice and industry standard technologies. Responsible for code, test and technical solutions including unit testing. Must have experience in integration between CRM and other systems by various channels. Must have experience in developing reports, dashboards, forms, MS Flow, power automate and other Power Platform Products in Microsoft Dynamics CRM Understanding of web application development principles and proficient with JavaScript, HTML Proficiency in implementing the core .net and ASP.net is required Technical design and documentation skills. Dynamics CRM certifications will be add-on. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

An exciting opportunity to join the Qatar Airway’s Outstation team in Mumbai, India as Senior Sales Operations Agent . In this role you are expected to actively engage with the sales team to help achieve assigned revenue targets by providing technical support. Provide five-star service to Qatar Airways internal and external customers. Act as Qatar Airways product and process expert by supporting the team with daily complex sales operations tasks, including but not limited to Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration, and ensuring that activities are completed in a timely and efficient manner. In this role you will also accountable for; Adhere to Standard Operating Procedures (SoPs) for sales operations functions established to ensure alignment to QR’s global sales/sales operations principles. Act as product knowledge expert for trade support tasks, supporting in more complex tasks reservations, ticketing, FFP, oneworld, Beyond Business and Corporate queries. Assist Sales Operations Agents with their queries, and escalations to ensure efficiency and quality services. Maintain and generate reports as required by reporting Line Manager. Be the primary person in following up with customers and trade partners on enquiries, requests. Guide junior Sales Operations Agents, particularly new joiners, in QR processes and policies, to ensure smooth operations within the department. Perform other department duties related to his/her position as directed by the Head of the Department. Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration Take primary responsibility within the department in the processing of refunds, issuance/reissuance of tickets, ensuring smooth handling of all cases within purview. Make new reservations and changes to existing reservations, quoting the correct fares and rules of carriage Support Travel Agencies with reservations related activities Produce reports for relevant markets and share monthly performance reports Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting May 26, 2025, 2:20:50 PM You should have at least a Bachelor’s Degree or Equivalent with Minimum 1 year of job-related experience It is highly beneficial if you have experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis It Is Essential To Have Below Skills As Well Fluent in English, secondary language desirable. PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel). Excellent relationship building and communication skills. Good knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general Problem-solving skills, efficiency-oriented mindset. You must have the legal rights to live and work in India to be considered for this role About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. Show more Show less

We are recruiting for Cargo Operations Agent for Chennai, India. The selected candidate will be responsible for providing cargo operational functions including interaction with Ground Handling Agent (GHA) for both import and export cargo. Secure proper operational support to enable station to meet the cargo target. Identify needs and improve cargo service and operational performance for station. Accountabilities Liaising with local GHA and with Head Office Cargo department to ensure/ enhance a high quality service provided by QR both import and export. Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearance, liaise with HQ DOH and/or origin stations for necessary support. Flight planning with maximum utilization of the flight capacity, control and operation export & import. Maintain a close coordination between Revenue Management by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on aircraft. Coordination with Cargo Claims Supervisor at Head Office, handling of discrepancies at stations and in all administrative issues related to stations. Strict control and administration of ULD stock and cargo stationary in coordination with the GHA. To disseminate all cargo related information for updating customers regarding customs, governmental and health authorities’ rules and to HO to comply with regulations and to avoid penalties, destruction, etc. Ensure that notifications are sent officially on cargo arrival information, to Freight forwarders/ agents to ensure the cargo does not stay under airlines custody for a long period, avoid damages and for space availability at the warehouse. Weekly, monthly or whenever deemed necessary services reports including preparation system accounting updates on every flight departure. Perform other department duties related to his/ her position as directed by the Head of Department. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting May 26, 2025, 10:17:04 AM High School Qualification with minimum 1 year of job-related experience Computer literate and good communication skills Knowledge in cargo sales will be an added advantage Knowledge in TATA/ TACT Regulations. Good command of English language. You must have the legal rights to live and work in India to be considered for this role About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. Show more Show less

We are recruiting for Finance Officer for Mumbai, India. The selected candidate will be responsible to oversee the routine operation of the finance cell. Ensures that all target dates are met with timely submission of reports to Head office and that transactions are verified and recorded in line with financial policies and procedures. Accountabilities Ensures that all routine department workload is complete, on time, and carried out to an acceptable level of accuracy. Timely and proper month end closing as per HO target dates. Timely delivery of month end reports to HO as per set target dates. Reconciliation and control of all balance sheet accounts. Timely collection and control of receivables. Timely settlement and accounting of payables. Variance analysis and control cost. Production on payroll in accordance with QR and statutory requirements. Timely delivery of Cash Outflows as per HO target dates. Processes Bank Reconciliation of all bank accounts and submit as per HO target dates. Control the cost/ budgets by identifying and highlighting any overspends. Ensure no avoidable losses from chargeback or o/s debts. Review and rectifies all accounting documents with correct allocations in timely manner before month end closing. Reviews and ensures that all monthly expenditures is properly allocated and is accounted for on an relevant GL accounts, accruals and prepayments as required. Accuracy for accruals to be maintained, advise corrections amended as Master maintained (Q-Bit) in Head Office to ensure financial records. Ensures timely posting of all vendor invoices and setting off with prepayment, obtain necessary certification of all services received from relevant department as per QR policies and procedures and DOA. Reviews the fund status regularly and ensures timely submission of Bank Balance, intimating Head Office of any deficit and in event where there is a possibility of Funds being overdrawn to avoid interest being charges. Arrange for remittance of funds as and when required by detailing out the requirement and providing Head Office with list of presented cheques (if any) and Supplier outstanding Invoices/ statement for Head Office references. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting May 27, 2025, 12:15:16 PM Bachelor’s Degree or equivalent in Commerce or Accounting with Minimum 4 years of job-related experience Preferred CIMA/ ICWA/ CMA Managerial experience Good experience of spreadsheets and ERP systems. Knowledge of local regulations/ taxes, including payroll taxes, VAT, APD Experience of Oracle Financials. You must have the legal rights to live and work in India to be considered for this role. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. Show more Show less

- 220555 Job Posting Jun 3, 2025, 8:13:32 AM | Primary Location Ahmedabad - AMD | Unposting Date Jun 17, 2025, 3:59:00 PM Description About the Role Your will be responsible to provides leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. Leads and drives the Level 3 production incident and problem management processes. This includes managing application support within assigned LOBs. You will also contribute to Business – IT strategy, manage delivery teams and IT budgeting of the assigned line of business Your Responsibilities Manage the application support processes and adherence. Prepare and review system faults, assess severity levels, recommend solutions, ensure timely corrective and preventive actions Provide Level 3 production support and manage incident resolution against established SLAs Supervise all alerts related to application and system procedures and provide services proactively. Publish the Root cause analysis for the issues reported, coordinating with the other teams and ensure corrective actions are taken Manage transition and go-live of the application, ensure adequate resourcing for post-go-live support Work with the Infrastructure teams / vendors in build / deployment of the applications and build monitoring measures to ensure application stability Ensure the deployments are carried out in all production environments and also plan switchover of the applications across data centers in a timely manner Carry out post implementation reviews and to document lessons learned Proactively identify and communicate issues leveraging standard monitoring and alerting tools and work with internal stakeholders and vendors in closure of issues. Ensure synthetic transactions are in place to monitor critical business transactions. Work with the relevant teams to build regression test packs and execute regression test pack before promotes to production Ensure performance testing of the application conducted on regular intervals and compare results against the performance benchmark and publish the results to key stakeholders. Provide advice and guidance to team on technical matters. Monitor day to day operations of Business-Critical in-house and vendor solutions implemented in SaaS model. Plan and ensure routine audits and timely housekeeping / Infrastructure maintenance activities to support Application health Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP) Provides reports of system usage, capacity and availability to management and users as per business requirements/QR IT compliance Be part of an extraordinary story: Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualifications Qualifications, Knowledge, Skills & Experience Bachelor Degree with minimum 8 years of experience in leading and supporting large enterprise systems. Industry experience in Airline Commercial Good knowledge of Enterprise integration Technologies Good Knowledge of Messaging Frameworks. Hands-on experience in Systems Development/Design and Implementation Management Specialized technical experience, ideally within a project-based IT environment Good understanding of Software Development Life Cycle Strong Vendor Management specially contracts and procurement processing required About Qatar Airways Group: Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. How to apply: If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About The Role Your will be responsible to provides leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. Leads and drives the Level 3 production incident and problem management processes.This includes managing application support within assigned LOBs. You will also contribute to Business – IT strategy, manage delivery teams and IT budgeting of the assigned line of business Your Responsibilities Manage the application support processes and adherence. Prepare and review system faults, assess severity levels, recommend solutions, ensure timely corrective and preventive actions Provide Level 3 production support and manage incident resolution against established SLAs Supervise all alerts related to application and system procedures and provide services proactively. Publish the Root cause analysis for the issues reported, coordinating with the other teams and ensure corrective actions are taken Manage transition and go-live of the application, ensure adequate resourcing for post-go-live support Work with the Infrastructure teams / vendors in build / deployment of the applications and build monitoring measures to ensure application stability Ensure the deployments are carried out in all production environments and also plan switchover of the applications across data centers in a timely manner Carry out post implementation reviews and to document lessons learned Proactively identify and communicate issues leveraging standard monitoring and alerting tools and work with internal stakeholders and vendors in closure of issues. Ensure synthetic transactions are in place to monitor critical business transactions. Work with the relevant teams to build regression test packs and execute regression test pack before promotes to production Ensure performance testing of the application conducted on regular intervals and compare results against the performance benchmark and publish the results to key stakeholders. Provide advice and guidance to team on technical matters. Monitor day to day operations of Business-Critical in-house and vendor solutions implemented in SaaS model. Plan and ensure routine audits and timely housekeeping / Infrastructure maintenance activities to support Application health Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP) Provides reports of system usage, capacity and availability to management and users as per business requirements/QR IT compliance Be Part Of An Extraordinary Story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting Jun 3, 2025, 6:13:32 PM Qualifications, Knowledge, Skills & Experience Bachelor Degree with minimum 8 years of experience in leading and supporting large enterprise systems. Industry experience in Airline Commercial Good knowledge of Enterprise integration Technologies Good Knowledge of Messaging Frameworks. Hands-on experience in Systems Development/Design and Implementation Management Specialized technical experience, ideally within a project-based IT environment Good understanding of Software Development Life Cycle Strong Vendor Management specially contracts and procurement processing required About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. How To Apply If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form. Show more Show less

You will be responsible to perform operational tasks for all procurement requirements in a given or group of product or services categories, adhering to category strategy, in line with its financial and operational requirements. You will participate in managing vendor accounts, establishes strong interdepartmental relationship and provides time bound execution of tenders to enable procurement department to offer best in class to user department across the company. Roles And Responsibilities Plan procurement activities in line with Category Plan, assist as required, meet timeframes as agreed with user department. Supporting and leading stakeholder management from start to end of process. Identify and proposes cost savings opportunities for QR Group to reduce total spend. Responsible for negotiations planning and execution with suppliers on costs, commercial and contractual terms. Track supplier performance to circumvent issues and achieve higher service levels for QR. Conducts a market search to identify a potential supplier as well as to maintain and promote sound relationships with suppliers and business community. Proactively manage internal user expectations and use best endeavors to meet reasonable user delivery requirements for projects. Act as a primary point of contact for internal user department procurement queries, projects and data requests. Responsible for development of savings solutions and benchmarking of industry standards. Interface with internal customers and suppliers to ensure best value for the company in line with its strategic, financial and operational requirements Recommend process improvements to reduce RFQ timelines. Assist in ensuring that organizational requirement of goods and services are met through an open and fair process of tender. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting Jun 9, 2025, 7:32:51 PM Bachelor's degree or equivalent with minimum 4 years of job-related procurement experience. Strong analytical ability to present data clearly and accurately. Flexibility and time management skills. Understanding of Business and Finance acumen is required. Negotiation skills Numeracy and Analysis Preferred Experience in procurement Services Procurement related vocational qualification and/or educational credits The candidate must have rich experience in service procurement About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. Show more Show less

- 222884 Job Posting Jun 12, 2025, 12:10:43 PM | Primary Location Ahmedabad - AMD CDC | Unposting Date Jun 26, 2025, 3:59:00 PM Description We are looking to hire an I2P Coordinator - Cargo to join our operations in Ahmedabad, India. Primarily responsible for performing Cargo DOC invoice related activities such as verifying, reconciling, reporting and monitoring supplier invoices as per Qatar Airways Group policies, procedures, and guidelines of cargo direct operating cost invoices. Job Responsibilities – Perform verification and reconciliation of Cargo Direct Operating cost invoices to ensure Qatar Airways has been charged correctly and in line with contracts, agreements and company policies. Ensure costs are allocated to correct General Ledger accounts by checking the account combinations for accuracy. Ensure all invoices comply with legal and regulatory requirements as per country regulations. Ensure discrepancies and any missing data found during the verification process are recorded and reported in a central database. Look for process improvement opportunities in the current verification process. Ensure invoices are verified within set time as per SLA for invoice verification and approval. Ensure that individual KPI targets are met along with completing mandatory trainings and development programs that the company is providing. Escalate any I2P incident tracker queries where SLA’s are due to expire to ensure on time responses to stakeholders. Follow up on pending queries and liaise with relevant stakeholder to resolve the queries as per the SLA. Perform duties in compliance with SOP and other internal procedure documents to ensure all assigned tasks are executed based on the latest updated instructions. Perform other department duties related to his / her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualifications Qualification and Experience: Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Essential to have previous experience in invoice verification and accounts payable Essential to have previous experience in an airline / logistics environment Excellent MS Office skills Strong attention to detail and accuracy Good communication and customer service skills, both verbal and written. Capable of analytical problem solving Knowledge of ERP systems Knowledge and experience of process improvement initiatives About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

We are looking to hire an I2P Coordinator - Cargo to join our operations in Ahmedabad, India. Primarily responsible for performing Cargo DOC invoice related activities such as verifying, reconciling, reporting and monitoring supplier invoices as per Qatar Airways Group policies, procedures, and guidelines of cargo direct operating cost invoices. Job Responsibilities – Perform verification and reconciliation of Cargo Direct Operating cost invoices to ensure Qatar Airways has been charged correctly and in line with contracts, agreements and company policies. Ensure costs are allocated to correct General Ledger accounts by checking the account combinations for accuracy. Ensure all invoices comply with legal and regulatory requirements as per country regulations. Ensure discrepancies and any missing data found during the verification process are recorded and reported in a central database. Look for process improvement opportunities in the current verification process. Ensure invoices are verified within set time as per SLA for invoice verification and approval. Ensure that individual KPI targets are met along with completing mandatory trainings and development programs that the company is providing. Escalate any I2P incident tracker queries where SLA’s are due to expire to ensure on time responses to stakeholders. Follow up on pending queries and liaise with relevant stakeholder to resolve the queries as per the SLA. Perform duties in compliance with SOP and other internal procedure documents to ensure all assigned tasks are executed based on the latest updated instructions. Perform other department duties related to his / her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting Jun 13, 2025, 1:10:43 AM Qualification And Experience Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Essential to have previous experience in invoice verification and accounts payable Essential to have previous experience in an airline / logistics environment Excellent MS Office skills Strong attention to detail and accuracy Good communication and customer service skills, both verbal and written. Capable of analytical problem solving Knowledge of ERP systems Knowledge and experience of process improvement initiatives About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community Show more Show less

We are looking to hire an I2P Coordinator - Cargo to join our operations in Ahmedabad, India. Primarily responsible for performing Cargo DOC invoice related activities such as verifying, reconciling, reporting and monitoring supplier invoices as per Qatar Airways Group policies, procedures, and guidelines of cargo direct operating cost invoices. Job Responsibilities: Perform verification and reconciliation of Cargo Direct Operating cost invoices to ensure Qatar Airways has been charged correctly and in line with contracts, agreements and company policies. Ensure costs are allocated to correct General Ledger accounts by checking the account combinations for accuracy. Ensure all invoices comply with legal and regulatory requirements as per country regulations. Ensure discrepancies and any missing data found during the verification process are recorded and reported in a central database. Look for process improvement opportunities in the current verification process. Ensure invoices are verified within set time as per SLA for invoice verification and approval. Ensure that individual KPI targets are met along with completing mandatory trainings and development programs that the company is providing. Escalate any I2P incident tracker queries where SLA’s are due to expire to ensure on time responses to stakeholders. Follow up on pending queries and liaise with relevant stakeholder to resolve the queries as per the SLA. Perform duties in compliance with SOP and other internal procedure documents to ensure all assigned tasks are executed based on the latest updated instructions. Perform other department duties related to his / her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualification and Experience: Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Essential to have previous experience in invoice verification and accounts payable Essential to have previous experience in an airline / logistics environment Excellent MS Office skills Strong attention to detail and accuracy Good communication and customer service skills, both verbal and written. Capable of analytical problem solving Knowledge of ERP systems Knowledge and experience of process improvement initiatives About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community Show more Show less

In this role, you will be responsible for development and maintenance of the assigned modules/applications to meet the business requirements. You will be involved in various phases of project life cycle and maintenance of Microsoft Dynamics Customer Relationship Model (MSD CRM). About Your Responsibilities Design, develop and implement custom solutions such as MS flows, Plugins/Custom web API, BPF, Scripts, Power Pages, Power automate, Azure functions, Power Apps, Custom website (ASP.net) with in Dynamics 365 CRM. Customize and configure Dynamics 365 CRM to meet specific business requirements. Integrate dynamics 365 CRM with other systems and Applications using various integration tools and techniques. Provide technical support and troubleshooting for dynamics 365 CRM applications and ensure timely resolution of reported production issues by working closely with Business users Work closely with functional consultants and business stakeholders (Onsite & Offshore) to understand requirements and deliver technical solutions Participate in project planning, execution and delivery and ensure timely completion of technical tasks. Create and maintain technical documentation, including design specifications, user guide. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Job Posting Jun 19, 2025, 8:46:33 AM About You Candidate must hold a Bachelor's degree and at least 6+ years of experience in Dynamics CRM. Must have experience in could dynamics CRM and well know about the cloud features Develop MS Dynamics CRM application extensions using best practice and industry standard technologies. Responsible for code, test and technical solutions including unit testing. Must have experience in integration between CRM and other systems by various channels. Must have experience in developing reports, dashboards, forms, MS Flow, power automate and other Power Platform Products in Microsoft Dynamics CRM Understanding of web application development principles and proficient with JavaScript, HTML Proficiency in implementing the core .net and ASP.net is required Technical design and documentation skills. Dynamics CRM certifications will be add-on. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community Show more Show less

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our team based in Ahmedabad, India as Facilities Manager. The role is in charge of Operations pertaining to maintenance activities including but not limited to planning, implementation and management of maintenance plans of all CDCs Facilities. Ensure least failures in service-related issues with maximum utilization of available resources adhering to Standard Operating Procedures. Key Accountabilities: Strategic Assist the Manager - Real Estate & Facilities in setting objectives, plan development and performance review of facility operations from maintenance point of view. Implements and manages the maintenance program based on best practices in the FM industry, with an emphasis on planning / scheduling and preventive/ predictive maintenance. Identify opportunities for continuous improvement. Operational Continuously review and monitor the operations of facilities and systems with a view to minimizing unplanned downtime. Anticipate and solve problems in a timely manner. Monitoring and implementation of the SLA's / KPl's related to Facilities maintenance including follow up of contractual (operational) deliverables / obligations by the Service Providers to ensure added value and increased productivity while maintaining cost savings. Plan and manage activities in accordance with the relevant standard operating procedures for day to day as well as for all emergency situations. Conduct regular site visit to the properties and carry out thorough inspection and prepare site inspection report of defects / occupant’s complaints for corrective action. Inspect the Building equipment / system and provide recommendation to the Management for upgrading / replacing of the equipment, if required. Communicate with high level stakeholders on all matters related to Facilities Maintenance. This task includes, but not limited to liaising and follow up with Landlord/QR stakeholders/Building Management / outsourced Contractors to carry out necessary repairs and address deficiencies within the agreed SLA as per the contract, and performance evaluation of all the appointed Service providers. Plan, organize, direct, coordinate and supervise functions and activities of Departmental maintenance personnel and outsourced staff by understanding and communicating the calls / requests from Users through Facilities Maintenance Software. Plan, schedule and organize new building take over as well as return of old leased buildings in close liaison with the building owners. Ensure that the snags are rectified and the property meets the QR standards. Successfully manage multiple priorities in a fast-paced, continually changing facility environment. Monitor the use and inventory of spare parts, maintenance supplies and equipment and initiates reordering process. Perform other department duties related to his / her position as directed by the Head of the Department Prepare documents for Procurement and Contracts with regards to purchase of routine items and for contracts with vendors employed for commercial facilities maintenance. Provide support to the Manager Facilities with the supply chain process implementation Prepare the Scope of Services for establishing the Maintenance Contracts and follow up for timely renewal of the existing Maintenance Contracts. Prepare the Scope of works for the project works related to the improvement / replacement of equipment in the CDCs. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications Bachelor’s Degree or Equivalent with Minimum 6 years of job-related Excellent project management skills with ability to delivery projects within tight timelines. In depth knowledge of property maintenance principles, procedures and standards, as applied to company facilities. Excellent ability to analyze and interpret the needs to staff customers and offer appropriate solution within the ambit of laid down guidelines. Ability to communicate effectively, both orally and writing. Strong interpersonal and communication skill and the ability to work effectively with a wide range of diver communities/ nationalities. Very good command of English Language. Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Job title Customer Services Agent- Ahmedabad, India Ref # 216256 Location India - Ahmedabad Job family Not Specified Closing date: 03-Jul-2025 Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Ahmedabad Contact Centre in India . This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide service excellence to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service. Your specific responsibilities will include: Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Receive in-bound calls from customers in order to provide information/ updates as and when required. Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. Process refunds Upon joining, you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey. If you are successful, you will receive a competitive salary package, travel benefits, health insurance, relocation support (for those residing outside Ahmedabad), annual leave, transportation support for night shift and other benefits applicable as per local labor law. If you have what it takes to deliver the best, then this opportunity is for you. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications About you The ideal candidate for this role will have the following qualifications: Education background and Experience High School Qualification with 2 years of relevant experience in Airline reservation and ticketing, Airport check-ins, Contact/ call centre. Relevant experience in GDS System (Amadeus) is essential. Having IATA or Airline Basic Tariff course certification can be consider. Computer Literate ideally with previous knowledge of contact centre/ reservation and ticketing systems. Good typing skills. Communication Skills Excellent written and spoken English. Display active listening skills Efficient in managing call from a high-volume and fast-paced environment. Strong comprehension and articulate. Qualification and skills Interactive, customer service oriented with warm, cheerful and expressive personality. Customer focused and always drives customer satisfaction when responding to customer enquiries and calls. Polite, reliable, knowledgeable and able to adapt to changing requirements. Open to new learnings and flexible to adapt to new concepts and system. Able to perform under pressure. Flexible to work on shifts. You must be willing to relocate or to be based in Ahmedabad About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=216256

Job title Procurement Officer - Ahmedabad, India Ref # 217005 Location India - Ahmedabad Job family Not Specified Closing date: 31-Mar-2026 Qatar Airways is looking for a Procurement Officer to join our Global Business Services function in Ahmedabad, India. The position will be responsible to perform operational tasks for all procurement requirements in a given or group of product or service categories, adhering to category strategy, in line with its financial and operational requirements. Participates in managing vendor accounts, establishes strong inter-departmental relationship and provides time bound execution of tenders. Works directly with end users to define specifications to execution of order. Execute sourcing activities ensuring compliance, maintain high professional standards and adherence to Qatar Airways culture and values Responsibilities: § Conduct a market search to identify a potential supplier as well as to maintain and promote sound relationships with suppliers and business community. § Evaluate completeness and accuracy of specification put forward by user departments. § Monitor and act upon Purchase Enquiring raised by User Departments. § Develop RFP/RFQ/RFI and other tender documentations and subsequently run there sourcing events end to end, including providing justification for recommended selection, approval gaining and communicating to User Departments and Supplier. § Responsible for Tender administration generally including creating system documents, printing and approvals circulation, checking for any required documents, calculations so that approving managers may proceed. § Keep up to date knowledge about relevant commodity indexes, global inflation data, minimal wage level, QR active stations. § Proactively seek to provide solutions to operational problems such as delays, lack of supplier's responses. § Negotiation with suppliers on costs and commercial terms for low to medium value goods and services. § Create, review and maintain relevant Procurement activities i.e. purchase orders, item codes to support operational requirements. § Use leading practice procurement tools to implement the sourcing strategies including supply base profiles & summary of quotations. § Ensure conformance at all times of the organisation to Procurement process, DOA/DRM and any other relevant company policies and processes when performing all duties, such as PO creation, tender issuances etc. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications · Bachelor’s Degree or Equivalent with 4+ years of job-related experience Degree in Business, Supply Chain, Mathematics or Engineering Procurement experience in aviation industry preferred Procurement related vocational qualification and/or educational credits preferred Strong analytical skills, strong communication skills and negotiation skills Numeracy and the ability to present data clearly and accurately Planning, problem solving and decision-making abilities Strong contractual, financial and business acumen Advanced Microsoft Excel and usual MS Office tools About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=217005

Job title Customer Services Officer - Contact Centre AMD Ref # 211676 Location India - Ahmedabad Job family Customer Service Closing date: 05-Jul-2025 About the role We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined targets. You will implement policies and processes designed to continuously improve operational performance. You will ensure compliance with set standard and procedures. Your specific responsibilities include: Responsible for managing Service level of all customer service aspects of the Contact Centre. Responsible for achieving all KPIs as outline in the CC KPI Scorecard. Implement new skills and new techniques geared towards operational and service excellence. Ensuring quality and high level of customer services Assisting the training team in developing recurrent training modules. Coordinating process tests and refresher trainings with Quality and Training team. Act as single point of contact for the Customer Services Team with HQ Operation team regarding all operation matters. Communicating existing and new policies. Ensure first call resolution, zero error and operational excellence. Provide CC with regular updates and reports on operational performance. Make recommendations to CC manager on improving or safeguarding operations performance. Responsible for managing Productivity and Efficiency of Agents occupancy and Schedule adherence. Perform other department duties related to his/her position as directed by the Head of Department. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications About you The successful candidate will have the following qualifications: Bachelor Degree or equivalent Overall experience of 8 years with at least 3 years in management role Contact Centre background and experience managing Airline/ Travel industry operations Strong leadership quality having managed 80 or more team members Previous experience of GDS, particularly Amadeus is preferred Able to manage performance and contact centre operations independently Flexible and adaptable to new process and working environment Excellent written and spoken English About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. How to apply If you have the right experience and qualification for this role, please submit your application online attaching your most updated CV. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=211676

Job title I2P Coordinator - Cargo Ref # 222884 Location India - Ahmedabad Job family Corporate & Commercial Closing date: 26-Jun-2025 We are looking to hire an I2P Coordinator - Cargo to join our operations in Ahmedabad, India. Primarily responsible for performing Cargo DOC invoice related activities such as verifying, reconciling, reporting and monitoring supplier invoices as per Qatar Airways Group policies, procedures, and guidelines of cargo direct operating cost invoices. Job Responsibilities: Perform verification and reconciliation of Cargo Direct Operating cost invoices to ensure Qatar Airways has been charged correctly and in line with contracts, agreements and company policies. Ensure costs are allocated to correct General Ledger accounts by checking the account combinations for accuracy. Ensure all invoices comply with legal and regulatory requirements as per country regulations. Ensure discrepancies and any missing data found during the verification process are recorded and reported in a central database. Look for process improvement opportunities in the current verification process. Ensure invoices are verified within set time as per SLA for invoice verification and approval. Ensure that individual KPI targets are met along with completing mandatory trainings and development programs that the company is providing. Escalate any I2P incident tracker queries where SLA’s are due to expire to ensure on time responses to stakeholders. Follow up on pending queries and liaise with relevant stakeholder to resolve the queries as per the SLA. Perform duties in compliance with SOP and other internal procedure documents to ensure all assigned tasks are executed based on the latest updated instructions. Perform other department duties related to his / her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualifications Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Essential to have previous experience in invoice verification and accounts payable Essential to have previous experience in an airline / logistics environment Excellent MS Office skills Strong attention to detail and accuracy Good communication and customer service skills, both verbal and written Capable of analytical problem solving Knowledge of ERP systems Knowledge and experience of process improvement initiatives About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=222884

Job title Contact Center Agents Ahmedabad, India | Qatar Airways Group | Ahmedabad Ref # 2500008F Location India - Ahmedabad Job family Customer Service Closing date: 24-Jun-2025 Welcome to a world where ambitions fly high! Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Contact Centre in Ahmedabad, India. This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide service excellence to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service. Your specific responsibilities will include: Respond professionally to customer calls and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. Receive in-bound calls from customers in order to provide information/ updates as and when required. Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate. Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets. Process refunds Upon joining, you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey. If you are successful, you will receive a competitive salary package, travel benefits, health insurance, relocation support (for those residing outside Ahmedabad), annual leave, transportation support for night shift and other benefits applicable as per local labor law. If you have what it takes to deliver the best, then this opportunity is for you. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications About you The ideal candidate for this role will have the following qualifications: Education background and Experience High School Qualification with 2 years of relevant experience in Airline reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential. Having IATA or Airline Basic Tariff course certification can be considered. Computer Literate ideally with previous knowledge of contact center/ reservation and ticketing systems. Good typing skills. Communication Skills Excellent written and spoken English. Display active listening skills Efficient in managing call from a high-volume and fast-paced environment. Strong comprehension and articulate. Qualification and skills Interactive, customer service oriented with warm, cheerful and expressive personality. Customer focused and always drives customer satisfaction when responding to customer enquiries and calls. Polite, reliable, knowledgeable and able to adapt to changing requirements. Open to new learnings and flexible to adapt to new concepts and system. Able to perform under pressure. Flexible to work on shifts. You must be willing to relocate or to be based in Ahmedabad About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=2500008F

Job title Facilities Manager Ref # 223009 Location India - Ahmedabad Job family Corporate & Commercial Closing date: 27-Jun-2025 Qatar Airways are pleased to announce an incredibly exciting opportunity to join our team based in Ahmedabad, India as Facilities Manager. The role is in charge of Operations pertaining to maintenance activities including but not limited to planning, implementation and management of maintenance plans of all CDCs Facilities. Ensure least failures in service-related issues with maximum utilization of available resources adhering to Standard Operating Procedures. Key Accountabilities: Strategic Assist the Manager - Real Estate & Facilities in setting objectives, plan development and performance review of facility operations from maintenance point of view. Implements and manages the maintenance program based on best practices in the FM industry, with an emphasis on planning / scheduling and preventive/ predictive maintenance. Identify opportunities for continuous improvement. Operational Continuously review and monitor the operations of facilities and systems with a view to minimizing unplanned downtime. Anticipate and solve problems in a timely manner. Monitoring and implementation of the SLA's / KPl's related to Facilities maintenance including follow up of contractual (operational) deliverables / obligations by the Service Providers to ensure added value and increased productivity while maintaining cost savings. Plan and manage activities in accordance with the relevant standard operating procedures for day to day as well as for all emergency situations. Conduct regular site visit to the properties and carry out thorough inspection and prepare site inspection report of defects / occupant’s complaints for corrective action. Inspect the Building equipment / system and provide recommendation to the Management for upgrading / replacing of the equipment, if required. Communicate with high level stakeholders on all matters related to Facilities Maintenance. This task includes, but not limited to liaising and follow up with Landlord/QR stakeholders/Building Management / outsourced Contractors to carry out necessary repairs and address deficiencies within the agreed SLA as per the contract, and performance evaluation of all the appointed Service providers. Plan, organize, direct, coordinate and supervise functions and activities of Departmental maintenance personnel and outsourced staff by understanding and communicating the calls / requests from Users through Facilities Maintenance Software. Plan, schedule and organize new building take over as well as return of old leased buildings in close liaison with the building owners. Ensure that the snags are rectified and the property meets the QR standards. Successfully manage multiple priorities in a fast-paced, continually changing facility environment. Monitor the use and inventory of spare parts, maintenance supplies and equipment and initiates reordering process. Perform other department duties related to his / her position as directed by the Head of the Department Prepare documents for Procurement and Contracts with regards to purchase of routine items and for contracts with vendors employed for commercial facilities maintenance. Provide support to the Manager Facilities with the supply chain process implementation Prepare the Scope of Services for establishing the Maintenance Contracts and follow up for timely renewal of the existing Maintenance Contracts. Prepare the Scope of works for the project works related to the improvement / replacement of equipment in the CDCs. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications Bachelor’s Degree or Equivalent with Minimum 6 years of job-related Excellent project management skills with ability to delivery projects within tight timelines. In depth knowledge of property maintenance principles, procedures and standards, as applied to company facilities. Excellent ability to analyze and interpret the needs to staff customers and offer appropriate solution within the ambit of laid down guidelines. Ability to communicate effectively, both orally and writing. Strong interpersonal and communication skill and the ability to work effectively with a wide range of diver communities/ nationalities. Very good command of English Language. Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=223009

Job title Customer Services Supervisor - Ahmedabad Contact Centre Ref # 211618 Location India - Ahmedabad Job family Customer Service Closing date: 05-Jul-2025 About the role We are currently recruiting for Customer Services Supervisor for Customer Contact Centre in Ahmedabad, India. As Customer Services Supervisor, you will be responsible to supervise a team alongside you will also be responsible in providing service excellence to customers through telephone, e-mail, fax, web chat or in person in order to achieve customer satisfaction, sell Qatar Airways products and generate revenue and take all possible measures to avoid loss of revenue. Your specific responsibilities will include: Trains the existing team members and train new members on QR product, policies, and procedures. Monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Coaches and guides less experienced team members. Evaluates calls and shares feedback with agents. Provides feedback to agents to support their performance improvement including preparing probation reports. Responsible for revenue generation through agent’s selling, cross-selling and upselling. Generates and maintains necessary reports as requested. Analyses team reports to assist in identifying areas training needs to improve team performance. Meets all team KPIs as outlined in CC KPI scorecard. Handles customer calls that have been escalated by customer service agents to solve the passenger issues. Provides floor presence to check and assist staff whenever required and guide the staff through complex situations. Assists passengers and travel agencies with complex queries regarding all QR products and services. Ensures fraud checks are completed as required. Supervises shift personnel in daily operations, upsell products & services. Handles complaints cases immediately as per company policies. Upon joining, you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training specific and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey. If you are successful, you will receive a competitive salary package, travel benefits, health insurance, relocation support (for those residing outside Ahmedabad), annual leave, transportation support for night shift and other benefits applicable as per local labor law. If you have what it takes to deliver the best, then this opportunity is for you. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications About you The ideal candidate for this role will have the following qualifications: You must be willing to relocate or to be based in Ahmedabad Education background and Experience Bachelor Degree or equivalent Overall experience of 5 years with at least 3 years as Team Leader Contact Centre background and experience managing Airline/ Travel industry operations Strong leadership quality having managed 10 to 12 or more team members Strong knowledge of reservation and ticketing Experience of GDS, particularly Amadeus Having completed IATA or airline Basic Tariff course is preferred. Must have supervisory or leadership experience and ability to take ownership and see tasks through to competition Customer focused and always drives customer satisfaction when responding to customer enquiries and calls. Flexible to work on shifts. Can work under pressure About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. How to apply If you have the right experience and qualification for this role, please submit your application online attaching your most updated CV. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=211618