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8.0 - 10.0 years
25 - 30 Lacs
Darjeeling
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To provide strategic leadership and direction to the sales team, driving revenue growth, and developing and implementing effective sales strategies to achieve the hotels business objectives, while maintaining a high level of customer satisfaction and loyalty. Essential Job Tasks Sales Strategy Development, Sales Team Leadership, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Industry Representation, Sales Technology and Systems, Contract Negotiation, Sales Training and Development, Competitor Analysis, Complaint Handling and Resolution, Ad-hoc Projects, Sales Reporting and Analysis, Client Entertainment and Hospitality, Sales Process Optimization, Team Retention, Strategic Planning Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Strategy Development: Develop and implement comprehensive sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts. 3. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of sales budgets and forecasts, and provide input on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze sales performance, providing regular feedback and coaching to sales team members to ensure they are meeting their targets and achieving their full potential. 8. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 9. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 10. Sales Technology and Systems: Utilize sales technology and systems, to manage sales leads, contacts, and accounts, and to analyze sales performance and trends. 11. Compliance: Ensure strict adherence to TPAM , aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. 12. Synergize and support participation and account deployment with Catering Sales, NSO, ISO and SAMG teams. Seamless turnover from sales to operations and back to sales. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 8 - 10 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
2.0 - 4.0 years
7 - 9 Lacs
Jaipur, Bengaluru
Work from Office
**Position Overview:** We are currently seeking a dynamic and motivated Sales Representative to join our team and drive growth for our hospitality solutions portfolio. The ideal candidate will have a passion for sales, a deep understanding of the hospitality industry, and the ability to effectively communicate the value proposition of our services to prospective clients. **Key Responsibilities:** Prospect and generate leads through various channels, including cold calling, networking events, and digital outreach. Conduct thorough research to understand the unique needs and challenges of prospective clients. Collaborate with the sales team to develop and implement effective sales strategies that align with company objectives. Build and maintain strong relationships with clients, acting as a trusted advisor and strategic partner. Conduct product demonstrations and presentations to showcase the value proposition of our revenue management services. Negotiate contracts and agreements, ensuring mutually beneficial outcomes for both the client and the company. Provide ongoing support and guidance to clients, addressing any concerns or inquiries in a timely and professional manner. Stay informed about industry trends, competitor activities, and market developments to identify new opportunities for business growth. Achieve sales targets and quotas within designated territories or market segments. Generate sales & marketing reports. **Qualifications:** A background in hospitality or PMS is necessary Proven track record of success in sales, with a focus on revenue management services or related industries. Excellent communication skills, with the ability to articulate complex concepts in a clear and concise manner. Proficiency in CRM software and other sales tools for lead tracking and pipeline management.
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Role & responsibilities 100 % RECRUITMENT AND HIRING WORK Preferred candidate profile IMMIDIATE JOINER ON URGENT BASIS
Posted 1 week ago
2.0 - 4.0 years
2 - 6 Lacs
Kolkata
Work from Office
Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east), GENERAL INFORMATION Address Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all accor /hotel/6687/index en shtml Job Description Primary Responsibilities Constantly investigate and assess market conditions and competition to determine effective and productive sales programs, Establish and maintain relationships with all the current and prospective customers, Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hyderabad Airport, Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue, Plan & initiate action plan to approach and secure new business for the organization, Any matter which may effect the interests of Novotel Airport Hyderabad should be brought to the attention of the Management, Sales & Marketing Planning Assist the Director of Sales in the development of the Strategic Sales Plan for the segments, Ensure to achieve objectives established in the Organizations Strategic Plan, Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management / Events Management Minimum 2 3 years of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times Show
Posted 1 week ago
1.0 - 3.0 years
2 - 2 Lacs
Mahabaleshwar
Work from Office
Welcome Guest Greetings Co - Ordination with guest. Introduce our services with clients.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring the satisfaction of employees, guests, and owners. Your role will involve supporting the smooth and efficient functioning of the Personnel Department within the Human Resources Division. You will work closely with the Director of Human Resources or Human Resources Manager to implement Hyatt's People Philosophy throughout the hotel. Ideally, you should possess a university degree or diploma in HRM/HRD or Hospitality/Tourism management. A minimum of 2 years of experience working as an Assistant Manager-Human Resources or Executive in a larger operation is required for this position. Strong problem-solving, administrative, and interpersonal skills are essential to succeed in this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You will be joining Hotel Yogi Executive in Navi Mumbai, Maharashtra, India as a Food and Beverage Controller. In this full-time on-site role, your responsibilities will include overseeing cost control, menu costing, financial analysis, and various accounting tasks associated with food and beverage operations. Your contribution as a Food and Beverage Controller will be crucial in maintaining cost efficiency and driving profitability within the food and beverage department. To excel in this role, you should possess skills in cost control and menu costing, as well as demonstrate proficiency in financial analysis. A solid foundation in finance and accounting is essential for carrying out your duties effectively. Your keen attention to detail and strong organizational abilities will be instrumental in managing the financial aspects of the food and beverage operations. The dynamic environment of Hotel Yogi Executive requires you to be adaptable and work efficiently under pressure. Your excellent communication and interpersonal skills will be valuable assets as you collaborate with various teams within the organization. Ideally, you should hold a relevant degree in Hospitality Management, Finance, or a related field to support your performance in this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be joining FEHAM HR SOLUTIONS, a rapidly growing Executive Search Company situated in Gurugram, India. Specializing in human capital solutions, we serve diverse sectors such as Information Technology, Media & Entertainment, Hospitality, and Health & Care. Since our establishment in 2017, we have been delivering tailored recruitment solutions, manpower outsourcing, and specialized hiring services to clients across India. As a Travel Sales Specialist at Feham HR Solutions in Gurugram, you will take on a full-time on-site role. Your primary responsibilities will include organizing travel arrangements, managing business travel itineraries, and ensuring top-notch customer service on a day-to-day basis. To excel in this role, you should possess strong skills in Travel Arrangements and Travel Management. Excellent Communication and Customer Service abilities are crucial, along with prior experience in coordinating Business Travel. Attention to detail, organizational proficiency, and knowledge of travel industry trends and destinations are highly valued. You must also demonstrate the capability to perform effectively under pressure, meet deadlines, and ideally have previous experience in sales or hospitality. A Bachelor's degree in Hospitality Management or a related field would be advantageous.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
mysore, karnataka
On-site
As an Assistant Hotel Manager at Villa Vani, you will play a crucial role in the daily operations of our boutique bed & breakfast located in the heart of Mysore. Your responsibilities will include overseeing guest relations, ensuring high levels of guest satisfaction, and supporting administrative tasks to contribute to the overall success of Villa Vani. Your primary duties will involve managing guest interactions such as meet and greet, check-in, and check-out processes. Additionally, you will be responsible for the breakfast service, which includes preparation, table setting, and serving European style breakfast to our guests. Maintaining the quality and condition of the property at all times is also a key aspect of your role. The ideal candidate for this position would be a recent graduate with a Bachelor's degree in Hospitality Management or a related field. We are looking for someone with 1-2 years of experience in hotel management or hospitality, who is a quick learner with exceptional attention to detail. As Villa Vani continues to expand, we seek an individual who is eager to grow with the role and the business. It is essential that the candidate is willing to reside onsite to fulfill the responsibilities effectively. This is a full-time, on-site role with a salary that is suitable for an entry-level position. In addition, onsite accommodation will be provided as part of the employment package. Join our team at Vanivilasa Ventures and be a part of our journey in providing exceptional hospitality services at Villa Vani.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
jaisalmer, rajasthan
On-site
Are you passionate about the hospitality industry and eager to kickstart your career with hands-on experience Here is an exciting opportunity for you - a Paid Hotel Management Internship at Ramada Hotel, Jaisalmer. Located in one of India's most vibrant and historic destinations, this internship offers you the chance to gain valuable skills in hotel operations, guest relations, and hospitality management. As a Hotel Management Intern at Ramada Hotel, Jaisalmer, you will have the opportunity to immerse yourself in a dynamic hotel environment. You will get exposure to key departments such as Front Office, F&B, Housekeeping, and Guest Relations. Moreover, you will receive mentorship from experienced hospitality professionals and a chance to work in the heart of the Golden City, Jaisalmer! To be eligible for this internship, you should be a student or recent graduate in Hotel Management/Hospitality or related fields. You should currently be pursuing or have recently completed a degree/diploma in Hospitality/Hotel Management. It is essential to be available for the entire internship period, have eagerness to learn and grow in the hospitality industry, and be willing to relocate to Jaisalmer. This Paid Hotel Management Internship at Ramada Hotel, Jaisalmer, offers a flexible internship period and a stipend. If you are looking to gain valuable industry experience with a world-renowned hotel brand, don't miss this incredible opportunity! Interested candidates can apply by sending their resume to komal.dutt@geniedoc.com,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Corporate Solutions Specialist at JLL, your primary focus will be on operations within the South region of India, encompassing Bangalore, Chennai, Hyderabad & Vizag. Your role will involve overseeing site operations, contracts, procurement, financial management, team leadership, and ensuring top-notch service delivery for our clients. It will be your responsibility to manage 24x7 operations efficiently, and you will have the freedom to build and lead your own high-performing team to meet contractual service level agreements. Collaboration with senior management, local and offshore offices will be crucial in promoting seamless operations and enhancing service competitiveness. In addition to operational management, you will support client-specific programs such as technology implementations, training sessions, and user experience initiatives. Monitoring key performance indicators, ensuring compliance with client requirements, conducting system integrity audits, preparing reports, managing team growth, delivering presentations, and overall account management will also be part of your role. An integral aspect of this position is team development. You will lead a team of facilities management experts, fostering a collaborative and growth-oriented work environment. Your focus will be on enhancing employee performance, career development, and retention through training programs and succession planning. Motivating the team, mediating conflicts, and guiding them through challenging business decisions will be key responsibilities as well. Your role will require you to prioritize exceeding client expectations by working closely with account leads and site teams to deliver tailored and innovative solutions. Upholding JLL's customer-centric reputation, maintaining service consistency, managing financial operations targets, ensuring process compliance, and risk management will be essential components of your responsibilities. To excel in this role, you should have a minimum of five years of experience in facilities management, property management, hospitality, or related fields across multiple countries in the Asia Pacific region. Strong communication skills, both verbal and written, are crucial as you will interact with a diverse range of clients and senior-level executives. Your ability to manage conflicts effectively and demonstrate proactive customer service and stakeholder engagement will be highly valued. Being a proactive leader with a can-do attitude, openness to new ideas, and experience in training staff and fostering collaborative relationships will make you a strong candidate for this position. If you are passionate about driving operational excellence, leading high-performing teams, and exceeding client expectations, we encourage you to apply today.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
goa
On-site
As a part of the team at Accor, you will have the opportunity to manage the day-to-day operations of the Front Office and Housekeeping departments, ensuring that the expectations of guests and owners are not only met but exceeded. Your role will involve assuming leadership responsibilities to ensure outstanding customer service delivery, maintaining high standards of operating systems, policies, and procedures, and developing strategies to keep relevant departments informed about occupancy and specific group requirements. Additionally, you will be responsible for responding to guest complaints promptly, providing appropriate actions and follow-up, as well as overseeing the recruitment and selection of the Front Office team. Conducting regular performance appraisals in a positive and constructive manner in line with company guidelines will also be a key aspect of your role. To excel in this position, you should possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting. Strong leadership, management, and interpersonal skills are essential, along with excellent communication and problem-solving abilities. Proficiency in hotel management software and Microsoft Office Suite is required, and the flexibility to work varying hours, including evenings, weekends, and holidays, will be necessary. In return for your dedication and hard work, Accor offers employee benefits such as discounted rates at Accor properties worldwide, learning programs through their Academies, and opportunities for talent development and career growth within the organization and globally. You will also have the chance to contribute to Corporate Social Responsibility activities, reflecting Accor's commitment to diversity and inclusion by attracting, recruiting, and promoting diverse talent. Join Accor today and be a part of a team that encourages you to do what you love, care for the world, and challenge the status quo while experiencing the limitless possibilities of tomorrow's hospitality. Discover the fulfilling life that awaits you at Accor by visiting https://careers.accor.com/. #BELIMITLESS,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
ludhiana, punjab
On-site
You will play a vital role in supporting the smooth operations of the department in alignment with Hyatt International's Corporate Strategies and brand standards. Your primary responsibility as the Assistant Manager - Human Resources will be to contribute to the effective functioning of the Personnel Department within the Human Resources Division. You will work closely with the Director of Human Resources or Human Resources Manager to ensure the implementation of Hyatt's People Philosophy across the hotel. This position is based at Hyatt Regency Ludhiana in Punjab, India, and falls under the category of an Entry Level Manager in the Administrative domain. The ideal candidate should possess a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Additionally, a minimum of 2 years of experience working as a Human Resources Assistant Manager or Coordinator in a larger operation is required. To excel in this role, you must demonstrate strong problem-solving abilities, administrative proficiency, and excellent interpersonal skills. By effectively fulfilling your duties, you will contribute to meeting the expectations of employees, guests, and owners while upholding the high standards set by the Hyatt brand.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
ernakulam, kerala
On-site
You will be joining TAWI LUSH, an all-in-one Hospitality Solutions provider situated in Ernakulam. Our company specializes in Hospitality Management, Destination Management, Travel Consultation, Asset Management, Investment Management, Concept Building, Public Relations, and Hotel Brand Representation. We focus on supporting luxury hotel brands and resorts across regions like the Indian Ocean, Middle East, Central Asia, and Southeast Asia. As an Operational Executive at TAWI LUSH, your role will be full-time and on-site at our Ernakulam location. Your primary responsibilities will include overseeing day-to-day operations, managing commercial strategies, and contributing to the growth and enhancement of hospitality products. Collaboration with different teams will be essential to ensure smooth operations and the delivery of exceptional guest experiences. To excel in this role, you should possess experience in Hospitality Management, Operations, and Commercial Strategies. Strong organizational and leadership skills are crucial, along with excellent communication and interpersonal abilities. Knowledge of Asset Management and Investment Management is preferred, as well as the ability to develop and implement strategies for business growth. Prior experience in the luxury hotel or hospitality industry will be advantageous. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kottayam, kerala
On-site
We are looking for an experienced hospitality professional to join our team as a Trainer and Educator in our hospitality program. The ideal candidate should possess a strong background in the industry and have previous teaching experience. Your primary responsibilities will include training and teaching hospitality courses such as hotel operations, food and beverage management, and customer service. You will be responsible for developing and delivering engaging training sessions, conducting workshops, seminars, and demonstrations, as well as evaluating student performance and providing feedback. In addition to teaching, you will contribute to curriculum development and revision to ensure alignment with industry standards and accreditation requirements. You will also have the opportunity to collaborate with hospitality organizations to establish partnerships for internships and job placements, as well as engage with industry experts for guest lectures and workshops. As a mentor and advisor, you will provide academic and professional guidance to students, fostering industry connections and networking opportunities to enhance their learning experience. To be considered for this role, you should have a Bachelor's or Master's degree in Hospitality Management or a related field, with a minimum of 2 years of industry experience in hospitality, including hotel, restaurant, or event management. Teaching experience in hospitality education is preferred, along with a strong knowledge of hospitality operations, management, and industry trends. Excellent communication, interpersonal, and leadership skills are essential for this position. Preferred qualifications include certification in hospitality (CHIA, CHT, etc.), experience with adult learning principles and instructional design, familiarity with accreditation standards (e.g., ACHE, ACP), and a research and publication record in hospitality management. This is a full-time position with a day shift schedule located in Kottayam, Kerala. The ability to commute or relocate to the area is preferred. A Diploma in a related field is preferred for education requirements, with at least 1 year of teaching experience and a total of 1 year of work experience preferred. Proficiency in English is preferred for this role, and the work location is in person.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
As a Guest Service Officer at Hyatt Centric Janakpuri, New Delhi, you will play a crucial role in delivering exceptional and consistent service to our guests. Your primary responsibility will be to ensure that the Reception within the Rooms Division operates smoothly and efficiently. To excel in this role, you should hold a Diploma or qualification in Hospitality or Tourism Management. This educational background will provide you with the necessary knowledge and skills to meet the high standards of service expected at our establishment. Join us at Hyatt Centric Janakpuri, where you will have the opportunity to contribute to creating memorable experiences for our guests and be part of a dynamic team dedicated to excellence in hospitality.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The position at Fairfield by Marriott Bengaluru Whitefield involves overseeing food and beverage/culinary operations with a focus on guest and employee satisfaction, maintaining standards, and achieving financial goals. As a member of the management team, you will be responsible for creating a positive work environment that promotes motivation, empowerment, teamwork, and continuous improvement. Your role will include providing excellent customer service to both guests and employees, addressing concerns promptly and proactively, and using coaching skills effectively throughout the property. You will be expected to demonstrate self-confidence, energy, and enthusiasm while motivating and encouraging staff to address any guest or employee-related issues. In addition to managing food and beverage operations, you will ensure exceptional customer service by understanding the brand's service culture, setting service expectations for all guests, and taking ownership of guest complaints until they are resolved satisfactorily. Building relationships with guests to foster repeat clientele and following up to ensure guest satisfaction are key aspects of your responsibilities. Moreover, you will be required to comply with corporate accounting procedures, assist the General Manager with annual Quality audits, and handle any additional responsibilities as assigned. Fairfield by Marriott promotes diversity, inclusivity, and non-discrimination, making it an equal opportunity employer committed to upholding a people-first culture. Joining the Fairfield by Marriott team means delivering on the Fairfield Guarantee ensuring that every guest leaves the hotel satisfied. This brand, with over 1,000 locations globally, offers a simple and reliable stay experience characterized by warm hospitality and great value. By becoming a part of the Marriott International portfolio, you will have the opportunity to contribute to maintaining high standards of service and hospitality. Explore career opportunities with Fairfield by Marriott and Marriott International to be a part of an amazing global team where you can excel, fulfill your purpose, and grow both personally and professionally.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Hotel receptionist, you will play a vital role in the daily operations of the front office, ensuring exceptional service is provided to guests while supporting the front desk team. This position offers an excellent opportunity for individuals who are eager to kickstart a career in the hospitality industry and enhance their customer service and administrative skills. Your primary responsibilities will include warmly greeting and welcoming guests upon their arrival to create a positive initial impression. Additionally, you will handle incoming phone calls professionally, address inquiries, and offer information about hotel services, local attractions, and directions. It will be essential to maintain accurate records of guest details and requests, as well as assist the front desk team with various administrative tasks like filing and data entry. Furthermore, you will be involved in managing guest feedback, promptly addressing any issues that may arise, and collaborating effectively with other hotel departments to ensure guest satisfaction. Participation in training sessions and workshops will be encouraged to further develop your skills and knowledge within the role. The ideal candidate for this position should possess a high school diploma in Hospitality Management or a related field. Strong communication and interpersonal skills are crucial, along with a customer-focused attitude and a willingness to learn. The ability to thrive in a fast-paced environment, handle multiple tasks efficiently, and demonstrate basic computer proficiency with office software are essential requirements. While previous experience in customer service or hospitality is advantageous, it is not mandatory. Additionally, possessing an LMV license will be mandatory for this role, as the operation of a vehicle may be required for certain candidates. Interested individuals are encouraged to submit their resumes to the HR department for consideration. This is a full-time position with benefits such as commuter assistance. The work schedule is during the day shift, and the preferred candidate should have at least 1 year of total work experience. Please note that this role requires in-person work at the designated location.,
Posted 1 week ago
1.0 - 5.0 years
0 - 0 Lacs
nagpur, maharashtra
On-site
As a Front Office Associate, you will be responsible for providing excellent customer service by welcoming guests, answering phone calls, and addressing inquiries with a positive attitude. Your role will include managing the front desk area, checking guests in and out, and ensuring a smooth experience for all visitors. In this position, you will also be required to handle administrative tasks such as maintaining records, scheduling appointments, and coordinating with other departments as needed. Attention to detail and strong communication skills are essential to effectively assist guests and fulfill their requests promptly. Additionally, you will play a key role in ensuring the front office operations run efficiently by assisting with various tasks, including organizing documents, managing office supplies, and supporting the team with any ad-hoc duties. Your friendly and professional demeanor will contribute to creating a welcoming atmosphere for guests and colleagues alike. Overall, as a Front Office Associate, you will be the first point of contact for guests and visitors, representing the company in a positive light. Your ability to multitask, prioritize tasks, and handle inquiries with professionalism will be crucial in providing a high level of customer service and contributing to the overall success of the front office operations.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
Position responsible for assigned food and beverage/culinary operations, overseeing guest and employee satisfaction, maintaining standards, and meeting or exceeding financial goals. You will create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service. Providing excellent customer service to all employees, responding quickly and proactively to employee's concerns, and using coaching skills throughout the property will be key aspects of your role. Demonstrating self-confidence, energy, and enthusiasm while motivating and encouraging staff to solve guest and employee-related concerns are also essential responsibilities. You will be expected to provide exceptional customer service, respond quickly and proactively to guest's concerns, and understand the brand's service culture. Setting service expectations for all guests internally and externally, taking ownership of guest complaints/problems until resolved or addressed by the appropriate manager or employee, and following up to ensure complaints have been addressed to the guest's satisfaction will be part of your duties. Developing relationships with all guests to build repeated clientele both internally and externally is crucial for success in this position. Additionally, you will need to comply with all corporate accounting procedures and assist the General Manager as needed with the annual Quality audit. Marriott International is an equal opportunity employer that believes in hiring a diverse workforce and sustaining an inclusive, people-first culture without discrimination on any protected basis. Joining the Sheraton family means becoming a member of its global community that has been a place to gather and connect since 1937. As part of Sheraton Hotels & Resorts, you will have the opportunity to create a sense of belonging in over 400 communities worldwide, encouraging engaging experiences and thoughtful service for guests. If you are a team player excited to deliver a meaningful guest experience, we invite you to explore your next career opportunity with Sheraton and be part of our mission to be The World's Gathering Place.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
The F&B Cost Controller at Anantara Jewel Bagh Jaipur Hotel will play a crucial role in managing and optimizing the food and beverage operations. Working closely with the F&B management team, you will implement controls, analyze performance, and identify opportunities for improvement to enhance guest satisfaction and maximize profitability. Your responsibilities will include overseeing inventory management to minimize waste and control costs, implementing cost control measures to ensure adherence to budgetary constraints, and collaborating with the culinary team to analyze menu performance and optimize offerings for revenue enhancement. You will also assist in developing pricing strategies, analyzing revenue streams, and establishing internal controls to safeguard assets and ensure compliance with company policies. To excel in this role, you should have a Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field, along with 2-3 years of experience in F&B controls or cost control, preferably in the hospitality industry. Strong knowledge of F&B operations, inventory management, and cost control principles is essential, as well as excellent analytical skills, proficiency in Microsoft Excel, and outstanding communication and organizational abilities. If you are detail-oriented, able to work independently, and thrive in a fast-paced environment, we invite you to join our team at Anantara Jewel Bagh Jaipur Hotel and contribute to the success of our F&B operations.,
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Kochi
Work from Office
Responsibilities: * Develop curriculum, mentor students * Oversee logistics ops & hospitality management * Ensure safe tourism practices * Collaborate with industry partners * Manage faculty resources effectively
Posted 1 week ago
2.0 - 4.0 years
2 - 7 Lacs
Mysuru
Work from Office
We are seeking a highly skilled and customer-focused Duty Manager to join our team in Mysuru, India. As a Duty Manager, you will play a crucial role in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and maintaining our reputation for excellence in the hospitality industry. Oversee daily hotel operations, including front desk, housekeeping, and guest services Prepare for daily arrivals, ensuring proper room allocation, amenities, and special requests Conduct daily briefings and ensure adherence to quality standards Handle guest check-ins, check-outs, and resolve any issues or complaints promptly Manage and motivate front office staff, providing guidance and support as needed Monitor online reviews and guest feedback, addressing concerns and implementing improvements Perform cashiering duties, including foreign exchange transactions and night audit tasks Coordinate with other departments to ensure smooth operations and guest satisfaction Implement and maintain safety and security procedures Promote room and service upselling to maximize revenue Assist in achieving performance targets and maintaining high guest satisfaction scores Handle walk-in reservations and process call-in bookings when needed Ensure VIP rooms are prepared and checked prior to arrival Participate in management meetings and contribute to strategic planning
Posted 1 week ago
5.0 - 9.0 years
10 - 12 Lacs
Mumbai
Work from Office
What We're Looking For Deep knowledge of classic and contemporary cocktails Strong leadership & bar operations skills Creativity in curating signature drinks Passion for guest experience and beverage innovation
Posted 1 week ago
12.0 - 22.0 years
5 - 7 Lacs
Surat
Work from Office
Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms
Posted 1 week ago
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