Restaurant Manager For a premium Pan-Asian restaurant in Pune & Mumbai

Position: Restaurant Manager

Brand:

Role Objective

To manage day-to-day restaurant operations of the Restaurant, ensuring exceptional guest experience, strong team performance, adherence to brand standards, and achievement of revenue and cost targets.

Key Responsibilities

Operations & Guest Experience

• Oversee smooth end-to-end restaurant operations during all shifts.
• Ensure high standards of service quality, food presentation, hygiene, and ambience as per SOPs.
• Proactively handle guest feedback, complaints, and service recovery to ensure guest delight.
• Maintain strong floor presence during peak hours.

People Management & Training

• Recruit, train, schedule, and motivate FOH and BOH team members in coordination with HR.
• Conduct regular briefings, performance reviews, and on-the-job coaching.
• Ensure compliance with grooming, discipline, and attendance norms.
• Foster a positive, inclusive, and high-performance work culture.

Sales, Revenue & Cost Control

• Drive sales through upselling, suggestive selling, local promotions, and guest engagement.
• Achieve budgeted revenue, productivity, and cost targets (food cost, beverage cost, manpower).
• Monitor inventory levels, ordering, stock rotation, and wastage control.
• Analyze daily/weekly MIS, P&L indicators, and take corrective actions.

Compliance & Safety

• Ensure compliance with statutory requirements, FSSAI norms, safety, and security standards.
• Maintain audit readiness at all times (internal/external).
• Ensure cash handling, billing accuracy, and loss prevention controls.

Coordination & Reporting

• Coordinate with central kitchen, procurement, marketing, and maintenance teams.
• Prepare and submit daily sales reports, manpower rosters, and operational updates.

Desired Candidate Profile

• Graduate/Diploma in Hotel Management or equivalent.
• 6 years+ of experience in restaurant operations, with at least 23 years as Restaurant Manager/Assistant Restaurant Manager in a reputed casual/fine-dining brand.
• Strong understanding of Pan-Asian cuisine service preferred.
• Proficiency in MS Office and POS systems.
• Excellent communication and interpersonal skills.

Key Competencies

• Guest-centric mindset
• Team leadership & training
• Operational excellence
• Cost & inventory control
• Problem-solving and decision-making
• Ability to work in shifts, weekends, and holidays

What We Offer

• Competitive compensation
• Career growth within a leading restaurant group
• Structured training and development
• Employee benefits as per company policy