Dehradun, Uttarakhand, India
Not disclosed
On-site
Full Time
Company Description Established in 2018, The StayCationer is into vacation home rentals with a strong track record. Over the past five years, we have offered comprehensive services to homeowners in the vacation rental sector. Our services include listing optimization, guest communication, meticulous cleaning, and 24/7 maintenance support. We are dedicated to maximizing rental income and minimizing homeowner workload, ensuring guest satisfaction and property maintenance. Role Description This is a full-time on-site role located in Dehradun for an Assistant Operations Manager. The Assistant Operations Manager will oversee daily operations, coordinate with cleaning and maintenance staff and manage guest communications. Responsibilities also include ensuring customer satisfaction, handling emergencies, and implementing operational improvements. Company is looking for people located in Dehradun or nearby locations. Qualifications Operational Management and Coordination skills Located in Dehradun, Uttarakhand Guest Communication and Customer Service skills Graduate Require young talent Knows how to drive a two wheeler Ability to work effectively on-site in Dehradun Experience in the vacation rental industry is a plus Show more Show less
New Delhi, Delhi, India
Not disclosed
On-site
Full Time
Company Description The StayCationer is a leading vacation rental property management company with a proven track record of success. We provide end-to-end services including listing optimization, guest communication, meticulous cleaning, and 24/7 maintenance support. Our expertise ensures both guest satisfaction and property preservation. We are dedicated to maximizing rental income and minimizing the workload for homeowners, offering peace of mind through professional vacation rental management. Role Description This is a full-time on-site role for an Assistant Reservations Manager located in Delhi. The Assistant Reservations Manager will manage reservations, handle guest inquiries and bookings, maintain excellent customer service, and ensure optimized listing performance. Daily tasks include managing reservations systems, and collaborating with the sales team to maximize occupancy rates. The role also involves handling guest complaints and providing resolution to enhance guest satisfaction. KRA's Reservations management Converting the reservation leads Cater to our B2B Clients Check reservations on OTA platforms Listing a property on OTA platforms Pricing update on OTA platforms Qualifications Located in Delhi Good command over English language Proficiency in handling Reservations and OTA Platforms Knowledge about the hotel industry Strong Customer Service and Communication skills Experience in Sales and the ability to maximize occupancy rates Experience in Reservations department Excellent organizational and multitasking abilities Relevant experience or background in the hospitality or vacation rental industry Bachelor's degree in Hospitality Management, Business Administration, or related field Show more Show less
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