Role & responsibilities The Technical Operations Manager will oversee the technical and operational aspects of property management, ensuring that building systems, equipment, and infrastructure are efficiently maintained and operating at peak performance. This role involves leading a team of technicians, collaborating with vendors, and ensuring compliance with regulatory standards, all while providing exceptional service to tenants and property owners. Preferred candidate profile Preferred Electrical Engineer Person Bachelors degree in Facilities , Engineering, Property Management, or a related field preferred.Relevant certifications (e.g., Certified Facility Manager (CFM), LEED, HVAC, etc.) are a plus.Facility Management & Operations:Oversee and manage the maintenance and repair of all mechanical, electrical, plumbing (MEP), HVAC, and other building systems.Implement preventive maintenance schedules and conduct regular inspections to ensure systems and equipment are in optimal working condition.Manage the performance of third-party contractors and service providers.Handle emergency and unscheduled repairs promptly to minimize downtime and disruption.Perks and benefits

This role will be independently responsible for creating benchmarks for business matrix and operations matrix using data from ERP, Operations Database, Market and Industry benchmark. Key Responsibilities and Accountabilities of the role Set-up Identify data sets for internal benchmark of operations and services Streamline data sets and reports from ERP for management reporting Finalise monthly reporting of data and automation Set up productivity criteria with management and identify data sets and source Operations Create benchmark for consumptions Generate reports for site PL with accuracy Generate report for productivity e.g. availability of resources, work versus hours invested analysis Generate usage reports of internal apps and provide actionable points Finance and Management Control Provide monthly report on PL with comments Provide daily reports on productivity with specific actionable Provide benchmark on consumptions Provide trend analysis on sales, revenue and cost centers and identify abnormal indicators Generate monthly MIS reports for management and review with Accounts Head Market Research and Analysis Develop competition tracking framework Research industry data, competitor activities, and market dynamics. Prepare reports and presentations summarizing market findings and their implications for the company or clients. Artificial Intelligence and Automation Lead Artificial Intelligence drive for business solutions with Operations and Management Lead automation drive of business across multiple functions Knowledge, Experience Skills Educational Qualifications: BTech, BCA Graduate or any computer science graduate with 1-2 years of Data Analyst experience. Certifications in Data Science would be preferred Experience: Strong programming skills are preferred. Experience with Big Data programming is a plus Advance Excel with Dashboard and AI, ChatGPT, Dashboard, ERP system Key Competencies: Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights Portfolio analytics to identify trends, composition, leading indicators, and outlook Support and enable the operations and business with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives, and opportunities for business success Exceptional execution skills be able to resolve issues, identify opportunities, and define success metrics and make things happen Accurate, timely and efficient delivery of monthly results reporting for marketing leadership Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

This role will be independently responsible for creating benchmarks for business matrix and operations matrix using data from ERP, Operations Database, Market and Industry benchmark.