ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company managing reservations. It provides Reservations Services, Revenue Management & online Sales for leading hotel chains & boutique hotels in India & overseas. Some of the hotels managed by Praxis are members of affiliations such as Relais & Chateaux, Leading Hotels of the World (LHW), Small Luxury Hotels (SLH), Preferred Hotels etc. Job Description: - A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests. - Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers. - Describing different facilities and services depending on the needs of the callers and their interests. - Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival. - Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements. - Lending patient ear for guest grievances and taking prompt actions for redress. - Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities. - Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. - Willingness to work in a 24x7 environment and rotational week offs - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Transport- Air conditioned cabs for staff members from residence to office and back. Work Hours: Shift timings for 24 X7 operations - 0800 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Location: Vatika Business Centre - Vatika Business Park, First Floor, Block Two, Sector 49, Sohna Road, Gurgaon- 122018

If interested, you can apply here or share your CV over WhatsApp with Prerna Dewan on 08076179839. Date of joining- June’25 Please apply only if you have excellent communication skills. ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company that services premium customers for a leading full-service luxury airline in India. Praxis also specializes in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi. JOB DESCRIPTION FOR SERVICE EXPERT Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines. If you are a motivated team player with strong customer service attitude that drives customer satisfaction, then we have the perfect role for you! We are hiring Customer Service Experts for our Airline client. *EXCELLENT COMMUNICATION SKILLS* *VOICE PROCESS* Industry Worked in: Aviation, Hospitality, Travel, OTA, BPO Location: Gurgaon Job Requirement: *Excellent communication Skills in English is a pre-requisite *Ability to communicate effectively with customers on either a call or email or chat or a combination *Confident, Energetic & Assertive while conversing *Good working knowledge of MS Office (Word, Excel, Outlook) *GDS Hands on experience in Amadeus or Galileo will be an added advantage *Ability to handle complex situations *Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements *Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful Education: - Graduation in any stream, Hotel Management / Aviation Diploma Holders etc. Why join Praxis? Great work life balance. 9 Hours a day, 5 days a week. Get paid on pro-rata for those wishing to work additional day or hour(s) in the day. Salary & Perks Best in the business. Besides, performance incentives, night allowance makes the total cost to company hugely appealing. Learning & Growth Performance is measured enabling sincere and hardworking individuals to get promoted to Team Leader / Supervisor, faster than their peers in the business. As Supervisor become eligible for Praxis TAM - Training for Assistant Manager, companys powerful and rewarding Management Training Program. Work Hours: Rotational - 24 X7 operations - 08:00 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu Location: Vatika Business Park, Sohna Road, Gurgaon

ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Hotel Reservations & Revenue Management South Asia. Become a future ready Hotelier without being at the Hotel! Praxis is a leading Business Process Management company that specialises in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi. Praxis also manages customer service for premium customers for a leading full-service luxury airline in India. Make the move from a Job to a Career. Learn Reservations and Revenue optimisation skills to embark a career in Middle Management for Sales or Hotel Operations or Revenue Management or Training and Quality etc. Job role - A reservations sales associate position is responsible for ensuring a positive and memorable experience for Guests or Travel Agencies or Corporates. - Engagement is either on telephone or emails with each seeking details of services and product on the hotel chain or resort that you represent. - Work in a paperless office and become proficient on Hotel Reservation Systems like Opera, Synxis, IDS etc. and on world class CRM tools and applications thereby learning personalisation and experiential led selling for premium customers. - Become efficient and seasoned in the art of upselling and cross selling through extensive and thorough training in sales and revenue optimisation practices. Managing guest grievances and escalation management will add to confidence for prompt redressal actions. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Why join Praxis? Great work life balance. 9 Hours a day, 5 days a week. Get paid on pro-rata for those wishing to work additional day or hour(s) in the day. Salary & Perks Best in the business. Besides, performance incentives, night allowance and subsidised meals at a client location makes the total cost to company hugely appealing. Learning & Growth Performance is measured enabling sincere and hardworking individuals to get promoted to Team Leader / Supervisor, faster than their peers in the business. As Supervisor become eligible for Praxis TAM - Training for Assistant Manager, company’s powerful and rewarding Management Training Program. Work Hours: Rotational and Fixed Shift – Dedicated Hours or 24 X7 operations - 08:00 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu Location: Vatika Business Park, Sector 49, Sohna Road, Gurgaon- 122018

Join Praxis Services Your Gateway to a Thriving Career in Aviation & Hospitality! Are you ready to take your customer service skills to the next level? Praxis Services, a leader in Business Process Management for South Asia, is hiring Customer Service Experts for a premium full-service luxury airline client. If you have excellent communication skills and a passion for delivering outstanding customer experiences, we want YOU! Why Praxis? Work with Industry Leaders: Be part of a company that handles over 23,000 hotel rooms and supports a top luxury airline. Great Work-Life Balance: Enjoy 9-hour shifts, 5 days a week, with flexible hours and rotational shifts to suit your lifestyle. Competitive Salary + Perks: Attractive pay with performance bonuses, night allowances, and transport benefits including AC pick-up and drop. Career Growth: Fast-track your career with training programs designed to promote hardworking team members into leadership roles. Dynamic Work Environment: Learn cutting-edge airline operations, customer service best practices, and gain valuable industry knowledge. Transport Facility: Comfortable, air-conditioned cars for pick-up and drop to your nearest pick up point , or transport allowance if you prefer. What You will Do Handle customer inquiries via calls, emails, and chats with confidence and professionalism. Resolve complex customer issues while maintaining a friendly and assertive tone. Use your skills in MS Office and, if available, GDS tools like Amadeus or Galileo. Work flexible shifts in a 24x7 operation, including weekends, with rotational weekly offs. Who You Are Excellent communicator in English with a passion for helping customers. Energetic, confident, and a team player who thrives in a fast-paced environment. Experienced in aviation, hospitality, travel, OTA, or BPO customer service? Thats a plus! Graduate in any stream; Hotel Management or Aviation Diploma holders are welcome too. Location Vatika Business Park, Sohna Road, Gurgaon

Apply now and let your career take flight with Praxis Services! WhatsApp cv -9711990124/ Shephali Take Off with Praxis Services Your Career in Aviation & Hospitality Starts Here! Hiring for Customer Service Experts for a Full Service Airline Position: Customer Service Expert Location: Vatika Business Park, Sohna Road, Gurgaon Industry: Luxury Aviation & Hospitality Shift: Rotational | 5 Days a Week | 9-Hour Shifts Perks: Transport | Incentives | Career Growth | Work-Life Balance About Praxis Services: Step into the world of premium customer service with Praxis Services , a leader in Business Process Management across South Asia. We're proud to support a renowned full-service luxury airline , and now we're hiring Customer Service Experts who are ready to soar in their careers! Why Join Us? Prestige & Purpose Be the voice behind a luxury airline brand trusted by millions. Youll gain hands-on experience with world-class hospitality and aviation standards. Work-Life Harmony Enjoy a fixed 5-day work week with 9-hour rotational shifts that fit your lifestyle. Competitive Salary + Exciting Perks Earn a handsome base salary with performance bonuses, night shift allowances , and AC pick-up & drop or a transport allowance your choice! Sky-High Career Growth Get trained by experts and climb the ladder with fast-track leadership programs designed to reward your performance and dedication. A Place to Learn & Grow Master airline operations, customer interaction tools, and the art of service excellence experience that sets your resume apart ! What Youll Do Engage with customers via calls, in a confident, courteous, and solution-focused manner Handle inquiries and resolve issues with patience, empathy, and efficiency Use your knowledge of MS Office and GDS tools (Amadeus) if available Thrive in a 24x7 environment with TWO weekly rotational offs Who You Are Fluent in English , with excellent communication and interpersonal skills Energetic, confident, and passionate about customer satisfaction A great team player who stays calm under pressure and adapts quickly Background in aviation, hospitality, travel, OTA, or BPO ? That’s a big plus! Graduate in any stream – Hotel Management and Aviation Diploma holders welcome! Transport Made Easy We care about your commute! Air-conditioned pick-up & drop from your nearest point Prefer your own ride? Get a transport allowance instead! Work Location: Vatika Business Park, Sohna Road, Gurgaon Ready to Launch Your Career? If you’ve got the passion, we’ve got the platform. Join a team where your growth, voice, and talent matter .

ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company managing reservations. It provides Reservations Services, Revenue Management & online Sales for leading hotel chains & boutique hotels in India & overseas. Some of the hotels managed by Praxis are members of affiliations such as Relais & Chateaux, Leading Hotels of the World (LHW), Small Luxury Hotels (SLH), Preferred Hotels etc. Job Description: - A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests. - Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers. - Describing different facilities and services depending on the needs of the callers and their interests. - Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival. - Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements. - Lending patient ear for guest grievances and taking prompt actions for redress. - Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities. - Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. - Willingness to work in a 24x7 environment and rotational week offs - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Transport- Air conditioned cabs for staff members from residence to office and back. Work Hours: Shift timings for 24 X7 operations - 0800 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Location: Vatika Business Centre - Vatika Business Park, First Floor, Block Two, Sector 49, Sohna Road, Gurgaon- 122018 Contact Us: Nikita 9990816508