Guest Relation Executive

Company Description

RARE Hospitality & Services Pvt Ltd is a Comprehensive Facility Management company with over three decades of expertise. As part of the billion-dollar SIS Group Enterprise, we operate on a Pan-India level with services ranging across industries such as healthcare, hospitality, BFSI, education, corporates, and manufacturing. We are pioneers in providing specialized facility management solutions, particularly in the healthcare sector. Our tailored services include environmental cleaning, pottering, and engineering support, demonstrating a commitment to operational excellence and innovative practices.

Role Description

This is a full-time, on-site role for a Guest Relations Executive based in Udaipur. He is responsible for delivering a positive first impression by professionally managing front desk operations, welcoming guests, handling inquiries, and supporting daily administrative tasks while ensuring excellent guest satisfaction.

Key Responsibilities

Welcome and assist guests and visitors in a friendly, professional manner

Manage front desk operations including check-ins, visitor logs, and inquiries

Handle incoming calls, emails, and guest requests efficiently

Coordinate appointments, schedules, and internal communications

Provide accurate information and resolve guest concerns promptly

Maintain a clean, organized, and professional reception area

Support administrative tasks such as data entry, filing, and documentation

Collaborate with internal teams to ensure smooth guest experiences

Skills & Competencies

Strong communication and interpersonal skills

Excellent customer service and guest-handling abilities

Professional appearance and positive attitude

Organizational and multitasking skills

Basic computer skills (MS Office, email, scheduling systems)

Ability to remain calm and courteous in a fast-paced environment

Requirements :

Qualificated Graduate from Recognized University

1+ Year of Experiencein Hospitaliy Industry

Location : Nathdwara

Notice Period : Immediate to 30 Days