We are hiring a Shift Engineer for a prestigious client in Jamnagar. The role involves supervising operations during assigned shifts, ensuring smooth functioning of plant/equipment, adherence to safety & compliance standards, and supporting production targets. Key Responsibilities Manage and monitor day-to-day shift operations for assigned plant/equipment. Ensure uninterrupted operations while adhering to quality and safety standards. Perform routine checks, preventive maintenance, and troubleshooting. Supervise operators/technicians and allocate work responsibilities. Maintain shift logs, production reports, and downtime records. Coordinate with cross-functional teams (production, maintenance, safety, quality). Ensure compliance with client’s SOPs, statutory, and environmental guidelines. Identify process improvement opportunities to enhance efficiency and reduce costs. Support audits, inspections, and reporting requirements. Qualifications & Skills Diploma / B.E. / B.Tech in Mechanical, Electrical, Chemical, or related field. 2–5 years of experience as a Shift Engineer / Production Engineer / Plant Engineer (preferably in refinery, petrochemical, manufacturing, or heavy engineering). Strong knowledge of equipment operations, maintenance practices, and safety protocols. Hands-on experience in troubleshooting machinery and process control. Ability to manage teams and handle shift responsibilities independently. Good communication, reporting, and documentation skills. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
We are seeking a dynamic and results-driven Operations Manager to oversee daily operations within our Facility Management division. This role is responsible for ensuring high-quality service delivery, operational efficiency, budget control, compliance, and client satisfaction across multiple facilities/sites. Key Responsibilities: Oversee the day-to-day operations of multiple facilities/sites. Manage service delivery teams(eg housekeeping facility , pest control ,etc ) Implement and monitor SLAs, KPIs, and ensure compliance with contractual obligations. Plan and optimize resources, including workforce and equipment allocation. Ensure preventative and corrective maintenance programs are executed efficiently. Coordinate with vendors, subcontractors, and internal departments. Lead budgeting, forecasting, and cost-control efforts. Conduct regular site inspections and audits to ensure health, safety, and compliance standards. Prepare performance reports and present insights to senior management and clients. Drive continuous improvement initiatives to enhance service quality and operational efficiency. Ensure compliance with all legal, environmental, and safety regulations. Qualifications: Bachelor’s degree in Facilities Management, Business Administration, or related field. Minimum 5+ years of experience in facility or operations management, preferably in a multi-site environment. Experience managing vendor contracts and service agreements. Proficiency in MS Office. Excellent leadership, communication, and problem-solving skills. Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Education: Bachelor's (Preferred) Work Location: In person
Job Description as below: · Visitor Management: · Greet, welcome, and direct visitors to the appropriate personnel or department, creating a positive first impression. · Communication: Answer, screen, and forward incoming phone calls, as well as manage emails and respond to inquiries. · Scheduling: Manage appointment bookings and conference room schedules for clients and staff. · Mail & Deliveries: Receive, sort, and distribute incoming mail and packages, and coordinate outgoing deliveries. · Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining office supplies and inventory. · Security: Monitor access, maintain visitor logs, and issue visitor badges as per security procedures. · Reception Area: Ensure the reception area is clean, organized, and well-maintained. Required Skills · Communication Skills: Excellent verbal and written communication for interacting with visitors, clients, and colleagues. · Customer Service: A strong focus on providing exceptional service to guests and clients. · Organizational Skills: Ability to manage multiple tasks, schedules, and files efficiently. · Computer Literacy: Proficiency with office software and computer systems for data entry and communication. · Professionalism: A courteous, welcoming, and professional demeanour is essential. · Multitasking: The capacity to handle various duties simultaneously in a dynamic environment. Job Type: Full-time Pay: ₹9,380.45 - ₹25,367.79 per month Work Location: In person
Position Summary: The Hotel Operations Manager (Rooms Division) is responsible for overseeing all aspects of Front Office, Guest Handling, Key Management, and Guest Relations within a 5-star luxury environment. The role ensures that every guest receives a seamless, personalized, and memorable stay experience aligned with the hotel’s brand promise. This position acts as the operational leader for the Rooms Division and serves as the primary point of coordination between guests, management, and staff to deliver service excellence and operational efficiency. Key Responsibilities:1. Front Office Operations Supervise all activities of the Front Office, including Reception, Concierge, Bell Desk, and Reservations. Ensure smooth check-in, check-out, and room assignment procedures with zero guest inconvenience. Monitor the accuracy of room status, occupancy, and inventory management in coordination with Housekeeping. Maintain 100% compliance with brand SOPs, grooming standards, and service protocols. Ensure proper cash handling, billing accuracy, and night audit controls. 2. Guest Handling & Experience Management Oversee all aspects of guest arrival, stay, and departure to ensure flawless service delivery. Personally welcome VIPs, long-stay, and repeat guests, ensuring their preferences and expectations are met. Handle guest complaints and service recovery situations promptly and professionally, ensuring guest satisfaction. Review guest feedback and implement continuous improvement measures to elevate service quality. Coordinate with Sales, Reservations, and Housekeeping to ensure pre-arrival readiness and special requests are executed perfectly. 3. Guest Relations & Brand Standards Supervise and mentor the Guest Relations team to provide personalized, anticipatory service. Maintain close communication with guests to identify opportunities for engagement and loyalty. Ensure all brand guest recognition programs (e.g., loyalty members, VIP tracking) are effectively implemented. Represent the hotel at guest interactions, events, and special functions when required. Monitor guest satisfaction scores and online reputation platforms to sustain 5-star service levels. 4. Key Management & Security Compliance Oversee master key and room key management procedures, ensuring full control, traceability, and compliance with hotel security standards. Coordinate with Security and Engineering teams to maintain secure guestroom access protocols. Ensure staff are fully trained on key issuance, handling, and emergency procedures. 5. Rooms Division Administration Support the General Manager in strategic planning and budgeting for the Rooms Division. Monitor operational costs and productivity within the Front Office and Guest Relations departments. Prepare operational reports, forecast occupancy, and identify opportunities to optimize performance. Conduct daily briefings and training sessions to maintain consistent communication and service excellence. Qualifications & Experience: Bachelor’s degree in Hotel Management, Hospitality Administration , or related field. 7–10 years of experience in luxury or 5-star hotel operations, with at least 3 years in a managerial or departmental leadership role within the Rooms Division. In-depth knowledge of Front Office operations, guest experience management, and PMS systems (Opera Cloud preferred). Proven ability to lead and inspire teams in high-pressure, guest-focused environments. Exceptional interpersonal, communication, and problem-solving skills. Strong understanding of brand standards, luxury guest expectations, and service recovery. Fluent in English; additional languages are an advantage. Key Competencies: Guest-centric leadership Rooms Division operations expertise Front Office & Guest Relations excellence Attention to detail and discretion Crisis handling and decision-making Strong communication and diplomacy Service innovation and continuous improvement Compensation & Benefits: Competitive salary and annual performance incentives Health and wellness benefits Accommodation or housing allowance (if applicable) Meals, uniforms, and transport benefits Ongoing training and career development within the luxury brand Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading facility management company with over 30 years of experience and a strong Pan-India presence. As the Integrated Facility Management (IFM) arm of the SIS Group Enterprise, we deliver comprehensive solutions across diverse sectors such as healthcare, hospitality, BFSI, education, and manufacturing. Our expertise includes pioneering facility management practices for the healthcare industry, featuring services like environmental cleaning, pottering, and engineering services. With our innovative approach, we strive to provide reliable and tailored solutions to meet client needs. Role Description The Accounts Payable Executive will be responsible for managing the company’s payables process, ensuring timely and accurate vendor payments, verifying invoices, reconciling accounts, and maintaining strong relationships with suppliers and internal departments. The role is critical in ensuring cost control and compliance with company policies, especially given the high volume of vendor transactions typical in the facility management industry. Key Responsibilities Invoice & Payment Processing · Receive, verify, and process vendor invoices in accordance with purchase orders, contracts, and company policies. · Match invoices with work completion certificates, service entries, or material delivery notes from operations teams. · Ensure appropriate approvals and coding of invoices to correct cost centers and GL accounts. · Schedule and prepare payments (cheques, bank transfers, or online payments) within agreed credit terms. · Process petty cash reimbursements and staff expense claims. Vendor Management · Maintain and update vendor master data, ensuring accuracy of banking and tax details. · Reconcile vendor accounts periodically and resolve discrepancies or disputes promptly. · Communicate with suppliers regarding payment status, missing documentation, or invoice queries. Accounting & Reporting · Post journal entries related to payables, accruals, and prepayments. · Assist in month-end and year-end closing activities including aging analysis, accruals, and reconciliations. · Prepare accounts payable reports, cash flow forecasts, and expense analyses. · Support internal and external audits with all relevant documentation. Compliance & Controls · Ensure compliance with local accounting standards, taxation laws (e.g., GST, TDS), and company policies. · Maintain proper documentation and filing for all payable-related records. · Support implementation of process improvements and automation initiatives. Key Skills & Competencies · Strong knowledge of accounts payable processes, accruals, and reconciliations. · Experience in working with vendors, contractors, and service providers (preferably in FM, construction, or real estate sectors). · Proficiency in ERP/accounting systems (e.g., SAP, Oracle, Tally, MS Dynamics, or Yardi). · Excellent attention to detail, time management, and communication skills. · Strong understanding of GST, TDS, and other statutory compliance. · Ability to work under pressure and manage multiple priorities. Qualifications & Experience · Bachelor’s degree in Commerce, Accounting, or Finance (B.Com / M.Com / MBA Finance). · 5+ years of experience in Accounts Payable, preferably in the Facility Management, Real Estate, or Service industry. · Proficiency in Microsoft Excel and ERP systems. Job Type: Full-time Pay: ₹250,000.00 - ₹350,000.00 per year Work Location: In person
Role Description : The Training Manager will be responsible for planning, developing, and conducting training programs for employees in the facility management and housekeeping domain across various client sites in Gujarat. The role focuses on ensuring consistent service quality, adherence to hygiene standards, and enhancing workforce skills to meet client expectations. Key Responsibilities: 1. Training Design & Delivery · Develop and implement training programs for housekeeping, janitorial, and facility staff (supervisors, executives, and associates). · Conduct induction and refresher training sessions on cleaning techniques, chemical usage, equipment handling, personal hygiene, and safety standards. · Ensure training modules are aligned with ISO, NABH, and client-specific requirements. · Create practical and visual training aids (SOPs, videos, posters, and demonstrations). 2. Quality & Performance Improvement · Monitor on-site performance post-training to ensure standards are met. · Collaborate with site managers and operations heads to identify training gaps and improvement areas. · Implement audits and competency assessments to evaluate skill enhancement. 3. Compliance & Documentation · Maintain detailed training records, attendance, feedback, and effectiveness reports. · Ensure compliance with statutory, safety, and hygiene regulations. · Update training content based on new cleaning technologies, chemicals, and industry practices. 4. Stakeholder & Team Management · Coordinate with HR, Operations, and Client Teams to plan training schedules. · Train and mentor site supervisors to act as on-ground trainers. · Support recruitment and onboarding through skill verification and induction programs. Qualifications & Experience: · Education: · Graduate in Hotel Management, Facility Management, or any related field. · Certification in Housekeeping / Facility Management / Soft Services Training preferred. · Experience: · Minimum 5–8 years of experience in facility services or housekeeping operations , with at least 3 years in a training role . · Experience with large client sites such as hospitals, corporates, malls, or manufacturing units preferred. · Skills Required: · Excellent communication and presentation skills (English, Hindi, Gujarati). · Strong knowledge of cleaning tools, chemicals, equipment, and safety procedures. · Ability to design and deliver practical, on-ground training. · Strong organizational, planning, and reporting abilities. · Proficient in MS Office and familiar with digital learning platforms (LMS). Key Performance Indicators (KPIs): · Training hours per employee/site. · Post-training performance improvement. · Reduction in client complaints or audit non-conformities. · Training completion and effectiveness scores. Compensation: Competitive and commensurate with experience. Work Mode: Field-based role across Gujarat sites with travel as required. Job Type: Full-time Pay: ₹12,828.40 - ₹30,000.00 per month Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading Comprehensive Facility Management company with over 30 years of industry expertise. As the Integrated Facility Management (IFM) division of SIS Group Enterprise, a billion-dollar Indian multinational firm, the company offers end-to-end solutions across multiple sectors like healthcare, hospitality, BFSI, education, corporates, and manufacturing. With a strong Pan-India presence, RARE Hospitality has established itself as a pioneer in exclusive FM practices for the healthcare industry. Their specialized services include Environmental Cleaning, Pottering, and Engineering Services, setting new benchmarks in the Indian Facility Management market. Role Description The Senior Operations Manager (Soft Services) is responsible for managing and optimizing soft service operations across multiple client sites. This includes ensuring high-quality service delivery in areas such as housekeeping, security, pest control, waste management, landscaping, cafeteria, and front office management. The role involves strategic oversight, team leadership, client relationship management, and operational excellence across all sites. Key Responsibilities · Oversee daily soft services operations across multiple client sites to ensure consistent service quality and client satisfaction. · Lead and manage site-based teams including facility executives, supervisors, and service staff. · Develop and implement standard operating procedures (SOPs) and quality checklists for all soft services. · Drive service excellence, hygiene standards, and employee discipline across all sites. · Manage vendor and subcontractor performance; ensure SLAs and KPIs are met. · Conduct site audits, inspections, and regular client review meetings. · Plan and monitor operational budgets, manpower deployment, and resource utilization. · Resolve client escalations and operational issues promptly. · Implement cost optimization and productivity improvement initiatives. · Ensure compliance with health, safety, and statutory regulations. · Support mobilization of new sites, including staff onboarding and training. · Prepare periodic reports on operational performance and client satisfaction. Qualifications & Experience · Bachelor’s degree in Hospitality, Facilities Management, Business Administration, or a related field. · 8–15+ years of experience in facility management soft services, with 3–5 years in a multi-site leadership role. · Proven track record in managing outsourced service providers and large manpower teams. · Strong client relationship and stakeholder management skills. · Excellent communication, leadership, and people management capabilities. · Experience with ISO standards, safety audits, and quality frameworks (preferred). Key Soft Services Areas · Housekeeping & Janitorial Services · Security Management · Landscaping & Horticulture · Pest Control · Waste Management & Sustainability Initiatives · Front Office & Helpdesk Operations · Cafeteria & Pantry Management · Event & Office Support Services Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading Comprehensive Facility Management organization with over three decades of industry expertise. As part of the SIS Group Enterprise, a billion-dollar multinational firm, the company operates with a strong Pan-India presence. RARE Hospitality specializes in Integrated Facility Management (IFM) services across diverse sectors such as Healthcare, Hospitality, BFSI, Education, Manufacturing, and Corporates. With a pioneering approach to Facility Management for the Healthcare Industry, we offer tailored services like Environmental Cleaning, Engineering, and Pottering services to meet the specific needs of our clients. Role Description The Unit Manager oversees the day-to-day operations of housekeeping and environmental services within a hospital or healthcare facility. This role ensures a clean, safe, and hygienic environment that meets healthcare standards and client expectations. The Unit Manager acts as the key liaison between the facility management company and the hospital administration. Key Responsibilities Operational Management Supervise housekeeping staff, including supervisors, team leaders, and cleaning personnel. Ensure all areas of the hospital (wards, operating rooms, outpatient areas, public areas, etc.) are cleaned and maintained according to healthcare standards. Plan and schedule cleaning operations and shift rotations. Monitor inventory and ensure adequate stock of cleaning materials and equipment. Quality & Compliance Maintain infection control protocols and ensure compliance with hospital and government health regulations. Conduct regular inspections and audits to ensure high standards of cleanliness. Implement corrective actions based on client feedback or audit findings. Client Relations Serve as the primary point of contact for the hospital administration. Attend client meetings, prepare reports, and handle service-related complaints or escalations. Ensure contractual obligations are met or exceeded. Staff Training & Development Train new staff in hospital cleaning protocols, safety procedures, and equipment use. Conduct refresher courses and motivate the team for continuous improvement. Reporting & Administration Prepare daily, weekly, and monthly operational reports. Manage budgets, payroll inputs, and cost control for the housekeeping unit. Qualifications Education: Diploma or bachelor’s degree in hospitality management, facility management, or a related field. Experience: 7+ years in housekeeping or facility management, preferably in a hospital Skills: Strong leadership and communication skills Knowledge of hospital hygiene standards and infection control Budgeting and scheduling skills Client relationship management Job Type: Full-time Pay: ₹15,875.92 - ₹35,000.00 per month Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading Comprehensive Facility Management organization with over three decades of industry expertise. As part of the SIS Group Enterprise, a billion-dollar multinational firm, the company operates with a strong Pan-India presence. RARE Hospitality specializes in Integrated Facility Management (IFM) services across diverse sectors such as Healthcare, Hospitality, BFSI, Education, Manufacturing, and Corporates. With a pioneering approach to Facility Management for the Healthcare Industry, we offer tailored services like Environmental Cleaning, Engineering, and Pottering services to meet the specific needs of our clients. Role Description The Senior Executive – Operations plays a key role in ensuring smooth and efficient delivery of facility management services across client sites. The role involves overseeing daily operations of soft services such as housekeeping, pantry, security, pest control, and landscaping, while ensuring adherence to company standards, service level agreements (SLAs), and client expectations. This position demands a hands-on, proactive professional who can manage multiple sites, coordinate with teams, vendors, and clients, and ensure continuous improvement in service quality, cost-effectiveness, and operational efficiency. Key Responsibilities: 1. Operations & Service Delivery Supervise and manage day-to-day facility operations for assigned client sites. Ensure all soft services (housekeeping, pantry, façade cleaning, pest control, etc.) are performed as per defined SOPs and SLAs. Conduct daily/weekly site inspections to assess service quality and identify improvement areas. Coordinate with the engineering team for maintenance-related requirements and ensure timely resolution. 2. Client Relationship Management Serve as the primary point of contact for clients regarding operational issues and service delivery. Understand client expectations and customize services accordingly to ensure satisfaction. Conduct monthly client meetings and share performance reports, action plans, and feedback resolutions. Build and maintain strong professional relationships with client representatives. 3. Staff & Vendor Management Manage deployment, scheduling, and supervision of facility staff (housekeepers, pantry boys, supervisors, etc.). Conduct staff training and briefing sessions to ensure high service quality and compliance. Monitor vendor performance and ensure contract compliance, service efficiency, and cost-effectiveness. Support recruitment, induction, and performance evaluation of site-level staff. 4. Financial & Inventory Control Track operational expenses and support the manager in preparing site-wise budgets. Ensure optimal utilization of manpower, consumables, and materials. Maintain proper inventory of cleaning materials, uniforms, and consumables. Verify and approve vendor bills and manpower attendance sheets. 5. Compliance, Safety & Quality Ensure all operations comply with statutory, environmental, and safety regulations. Conduct regular safety meetings and ensure use of PPEs by staff. Implement quality audits and maintain documentation for internal and client audits. Drive continuous improvement initiatives for service delivery and operational excellence. Qualifications & Experience: Bachelor’s Degree in Business Administration, Hotel Management, or Facility Management. 5+ years of experience in facility management, preferably in soft services or Facility Management Industry Experience handling multi-site operations and client portfolios. Strong command over MS Office and facility management software. Job Type: Full-time Pay: ₹17,022.40 - ₹57,665.66 per month Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading Comprehensive Facility Management company with over 30 years of expertise. As part of the billion-dollar SIS Group Enterprise, RARE offers integrated facility management solutions with a strong presence across India. The company's services extend across various sectors such as Healthcare, Hospitality, BFSI, Education, Corporates, and Manufacturing. RARE is a pioneer in specialized facility management practices for the healthcare industry, providing services such as Environmental Cleaning, Pottering, and Engineering Services. Role Description This is a full-time, on-site role located in Jamnagar for an Account Executive. The Account Executive will be responsible for managing client accounts, building and nurturing relationships, ensuring service delivery excellence, and identifying opportunities for business growth. Other key responsibilities include managing day-to-day operations, preparing reports, addressing customer concerns, and collaborating with internal teams to meet client requirements effectively. Requirements : This is a full-time, on-site role located in Jamnagar for an Account Executive. 1. Daily Accounting Operations Maintain day-to-day accounts in Tally ERP / Tally Prime. Handle Accounts Payable (AP) and Accounts Receivable (AR). Prepare and maintain sales, purchase, cash & bank vouchers. Update general ledger and verify entries. 2. Banking & Reconciliation Perform bank reconciliation on a daily/weekly basis. Manage bank deposits, payments, and online transactions. 3. GST & Taxation Prepare and verify GST working (sales, purchase, RCM). Assist in GST filing (GSTR-1, GSTR-3B, GSTR-2B reconciliation). Support TDS calculation and TDS return filing. 4. Reporting Prepare profit & loss statements, balance sheet schedules, MIS reports. Maintain stock/ inventory records in coordination with the stores team. Provide monthly expense reports to management. 5. Audits & Compliance Support internal and statutory audits. Ensure accounting compliance with company policies. Skills Required 3- 5 Years of experience in all accounting principles . Strong experience of Tally ERP / Tally Prime. Good understanding of GST, TDS, and basic accounting principles. Proficiency in MS Excel (VLOOKUP, Pivot Table). Attention to detail and accuracy. Ability to manage deadlines and multitask. Location : Jamnagar Notice Period : Immediate to 30 Days Job Type: Full-time Pay: ₹10,877.04 - ₹31,788.99 per month Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading Facility Management company with over three decades of expertise, offering end-to-end solutions and a robust Pan-India presence. As the IFM division of the billion-dollar SIS Group Enterprise, we cater to industries such as healthcare, hospitality, BFSI, education, corporates, and manufacturing. Known for our innovative practices in the healthcare industry, we specialize in services such as environmental cleaning, pottering, and engineering services, setting benchmarks in the Indian facility management sector. Role Description The Front Office Executive is responsible for managing the reception area, ensuring smooth communication and coordination with internal and external stakeholders, and providing administrative support to maintain an efficient office environment. The role demands excellent communication skills, a positive attitude, and a customer-centric approach. Key Responsibilities 1. Reception & Visitor Management Greet and welcome visitors in a professional and friendly manner. Maintain the reception area and ensure it is clean and presentable. Handle visitor inquiries and guide them appropriately. Manage visitor logs and issue ID cards. 2. Communication Management Answer, screen, and forward incoming phone calls. Handle emails, messages, and correspondence. Coordinate with internal departments for communication flow. 3. Administrative Support Schedule appointments, meetings, and conference room bookings. Assist in travel arrangements and accommodation bookings. Manage courier services (incoming/outgoing). Maintain office supplies, stationary inventory, and place orders when needed. 4. Record Keeping Maintain employee attendance registers (if required). Keep records of visitors, telephone logs, and other front office documentation. Update internal databases (contact lists, directories, etc.). 5. Customer Service Provide assistance and information to clients, customers, and employees. Address complaints or issues professionally and escalate when necessary. 6. Safety & Compliance Ensure compliance with office security procedures. Coordinate with building management for access cards, passes, and facility needs. Skills & Competencies Excellent verbal and written communication skills. Strong interpersonal and customer service abilities. Proficiency in MS Office (Word, Excel, Outlook). Good organizational and time-management skills. Ability to multitask and handle stressful situations calmly. Job Type: Full-time Pay: ₹12,398.72 - ₹34,579.13 per month Work Location: In person
Company Description RARE Hospitality & Services Pvt Ltd is a leading Facility Management company with over three decades of expertise, offering end-to-end solutions and a robust Pan-India presence. As the IFM division of the billion-dollar SIS Group Enterprise, we cater to industries such as healthcare, hospitality, BFSI, education, corporates, and manufacturing. Known for our innovative practices in the healthcare industry, we specialize in services such as environmental cleaning, pottering, and engineering services, setting benchmarks in the Indian facility management sector. Role Description The Front Office Executive is responsible for managing the reception area, ensuring smooth communication and coordination with internal and external stakeholders, and providing administrative support to maintain an efficient office environment. The role demands excellent communication skills, a positive attitude, and a customer-centric approach. Key Responsibilities 1. Reception & Visitor Management Greet and welcome visitors in a professional and friendly manner. Maintain the reception area and ensure it is clean and presentable. Handle visitor inquiries and guide them appropriately. Manage visitor logs and issue ID cards. 2. Communication Management Answer, screen, and forward incoming phone calls. Handle emails, messages, and correspondence. Coordinate with internal departments for communication flow. 3. Administrative Support Schedule appointments, meetings, and conference room bookings. Assist in travel arrangements and accommodation bookings. Manage courier services (incoming/outgoing). Maintain office supplies, stationary inventory, and place orders when needed. 4. Record Keeping Maintain employee attendance registers (if required). Keep records of visitors, telephone logs, and other front office documentation. Update internal databases (contact lists, directories, etc.). 5. Customer Service Provide assistance and information to clients, customers, and employees. Address complaints or issues professionally and escalate when necessary. 6. Safety & Compliance Ensure compliance with office security procedures. Coordinate with building management for access cards, passes, and facility needs. Skills & Competencies Excellent verbal and written communication skills. Strong interpersonal and customer service abilities. Proficiency in MS Office (Word, Excel, Outlook). Good organizational and time-management skills. Ability to multitask and handle stressful situations calmly. Job Type: Full-time Pay: ₹12,398.72 - ₹34,579.13 per month Work Location: In person
Role Description : The Training Manager will be responsible for planning, developing, and conducting training programs for employees in the facility management and housekeeping domain across various client sites in Gujarat. The role focuses on ensuring consistent service quality, adherence to hygiene standards, and enhancing workforce skills to meet client expectations. Key Responsibilities: 1. Training Design & Delivery · Develop and implement training programs for housekeeping, janitorial, and facility staff (supervisors, executives, and associates). · Conduct induction and refresher training sessions on cleaning techniques, chemical usage, equipment handling, personal hygiene, and safety standards. · Ensure training modules are aligned with ISO, NABH, and client-specific requirements. · Create practical and visual training aids (SOPs, videos, posters, and demonstrations). 2. Quality & Performance Improvement · Monitor on-site performance post-training to ensure standards are met. · Collaborate with site managers and operations heads to identify training gaps and improvement areas. · Implement audits and competency assessments to evaluate skill enhancement. 3. Compliance & Documentation · Maintain detailed training records, attendance, feedback, and effectiveness reports. · Ensure compliance with statutory, safety, and hygiene regulations. · Update training content based on new cleaning technologies, chemicals, and industry practices. 4. Stakeholder & Team Management · Coordinate with HR, Operations, and Client Teams to plan training schedules. · Train and mentor site supervisors to act as on-ground trainers. · Support recruitment and onboarding through skill verification and induction programs. Qualifications & Experience: · Education: · Graduate in Hotel Management, Facility Management, or any related field. · Certification in Housekeeping / Facility Management / Soft Services Training preferred. · Experience: · Minimum 5–8 years of experience in facility services or housekeeping operations , with at least 3 years in a training role . · Experience with large client sites such as hospitals, corporates, malls, or manufacturing units preferred. · Skills Required: · Excellent communication and presentation skills (English, Hindi, Gujarati). · Strong knowledge of cleaning tools, chemicals, equipment, and safety procedures. · Ability to design and deliver practical, on-ground training. · Strong organizational, planning, and reporting abilities. · Proficient in MS Office and familiar with digital learning platforms (LMS). Key Performance Indicators (KPIs): · Training hours per employee/site. · Post-training performance improvement. · Reduction in client complaints or audit non-conformities. · Training completion and effectiveness scores. Compensation: Competitive and commensurate with experience. Work Mode: Field-based role across Gujarat sites with travel as required. Job Type: Full-time Pay: ₹12,828.40 - ₹30,000.00 per month Work Location: In person
The MIS (Management Information System) Account Executive is responsible for managing client accounts, analyzing data, preparing business reports, and ensuring timely delivery of MIS dashboards to support decision-making. The role involves coordination between internal teams and clients, maintaining accurate records, identifying trends, and supporting operational improvements. Key Responsibilities1. MIS & Reporting Prepare daily, weekly, and monthly MIS reports for management and clients. Analyze operational, sales, and financial data to identify gaps and opportunities. Develop dashboards using Excel, Google Sheets, Power BI, or other analytics tools. Ensure accuracy and completeness of data before sharing. Automate reporting processes where possible. 2. Account Management Serve as the primary point of contact for assigned client accounts. Understand client requirements and ensure service delivery as per SLAs. Maintain strong professional relationships with clients to support retention and satisfaction. Resolve account issues promptly and escalate when required. 3. Coordination & Communication Coordinate with internal teams (operations, finance, tech, sales) to gather data. Support sales/account managers with insights and data for client meetings. Prepare presentations, summaries, and analytical insights for management reviews. 4. Data Management & Compliance Maintain accurate and up-to-date records of client transactions, performance metrics, and contracts. Ensure data confidentiality, compliance, and system integrity. Assist in audits and internal quality checks. Required Skills & Qualifications Bachelor’s degree in Business Administration, Commerce, IT, or related field. 1–4 years of experience in MIS, reporting, or account management (depending on level). Strong proficiency in Excel (VLOOKUP, PivotTables, dashboards) and Google Sheets . Knowledge of Power BI, Tableau, or SQL (preferred). Excellent communication and client-handling skills. Strong analytical thinking and attention to detail. Ability to multitask and work under deadlines. Key Competencies Data accuracy & analytical mindset Client relationship management Problem-solving ability Time management & prioritization Team coordination Proactiveness and ownership Job Type: Full-time Pay: ₹10,922.90 - ₹31,071.71 per month Work Location: In person
The MIS (Management Information System) Account Executive is responsible for managing client accounts, analyzing data, preparing business reports, and ensuring timely delivery of MIS dashboards to support decision-making. The role involves coordination between internal teams and clients, maintaining accurate records, identifying trends, and supporting operational improvements. Key Responsibilities1. MIS & Reporting Prepare daily, weekly, and monthly MIS reports for management and clients. Analyze operational, sales, and financial data to identify gaps and opportunities. Develop dashboards using Excel, Google Sheets, Power BI, or other analytics tools. Ensure accuracy and completeness of data before sharing. Automate reporting processes where possible. 2. Account Management Serve as the primary point of contact for assigned client accounts. Understand client requirements and ensure service delivery as per SLAs. Maintain strong professional relationships with clients to support retention and satisfaction. Resolve account issues promptly and escalate when required. 3. Coordination & Communication Coordinate with internal teams (operations, finance, tech, sales) to gather data. Support sales/account managers with insights and data for client meetings. Prepare presentations, summaries, and analytical insights for management reviews. 4. Data Management & Compliance Maintain accurate and up-to-date records of client transactions, performance metrics, and contracts. Ensure data confidentiality, compliance, and system integrity. Assist in audits and internal quality checks. Required Skills & Qualifications Bachelor’s degree in Business Administration, Commerce, IT, or related field. 1–4 years of experience in MIS, reporting, or account management (depending on level). Strong proficiency in Excel (VLOOKUP, PivotTables, dashboards) and Google Sheets . Knowledge of Power BI, Tableau, or SQL (preferred). Excellent communication and client-handling skills. Strong analytical thinking and attention to detail. Ability to multitask and work under deadlines. Key Competencies Data accuracy & analytical mindset Client relationship management Problem-solving ability Time management & prioritization Team coordination Proactiveness and ownership Job Type: Full-time Pay: ₹10,922.90 - ₹31,071.71 per month Work Location: In person
Role Description : The Training Manager will be responsible for planning, developing, and conducting training programs for employees in the facility management and housekeeping domain across various client sites in Gujarat. The role focuses on ensuring consistent service quality, adherence to hygiene standards, and enhancing workforce skills to meet client expectations. Key Responsibilities: 1. Training Design & Delivery · Develop and implement training programs for housekeeping, janitorial, and facility staff (supervisors, executives, and associates). · Conduct induction and refresher training sessions on cleaning techniques, chemical usage, equipment handling, personal hygiene, and safety standards. · Ensure training modules are aligned with ISO, NABH, and client-specific requirements. · Create practical and visual training aids (SOPs, videos, posters, and demonstrations). 2. Quality & Performance Improvement · Monitor on-site performance post-training to ensure standards are met. · Collaborate with site managers and operations heads to identify training gaps and improvement areas. · Implement audits and competency assessments to evaluate skill enhancement. 3. Compliance & Documentation · Maintain detailed training records, attendance, feedback, and effectiveness reports. · Ensure compliance with statutory, safety, and hygiene regulations. · Update training content based on new cleaning technologies, chemicals, and industry practices. 4. Stakeholder & Team Management · Coordinate with HR, Operations, and Client Teams to plan training schedules. · Train and mentor site supervisors to act as on-ground trainers. · Support recruitment and onboarding through skill verification and induction programs. Qualifications & Experience: · Education: · Graduate in Hotel Management, Facility Management, or any related field. · Certification in Housekeeping / Facility Management / Soft Services Training preferred. · Experience: · Minimum 5–8 years of experience in facility services or housekeeping operations , with at least 3 years in a training role . · Experience with large client sites such as hospitals, corporates, malls, or manufacturing units preferred. · Skills Required: · Excellent communication and presentation skills (English, Hindi, Gujarati). · Strong knowledge of cleaning tools, chemicals, equipment, and safety procedures. · Ability to design and deliver practical, on-ground training. · Strong organizational, planning, and reporting abilities. · Proficient in MS Office and familiar with digital learning platforms (LMS). Key Performance Indicators (KPIs): · Training hours per employee/site. · Post-training performance improvement. · Reduction in client complaints or audit non-conformities. · Training completion and effectiveness scores. Compensation: Competitive and commensurate with experience. Work Mode: Field-based role across Gujarat sites with travel as required. Job Type: Full-time Pay: ₹12,828.40 - ₹30,000.00 per month Work Location: In person
Position Summary The Housekeeping Supervisor is responsible for supervising the daily operations of the housekeeping team to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This role ensures that guest rooms, public areas, and back-of-house spaces are maintained according to 5-star luxury hotel standards. Key ResponsibilitiesOperational Excellence Supervise room attendants, public area attendants, and house porters to ensure efficient workflow. Conduct daily inspections of guest rooms, suites, corridors, and public areas to maintain luxury hotel cleanliness standards. Ensure all rooms are cleaned and released in accordance with hotel SOPs and Forbes/Leading Hotels of the World (LHW) standards (if applicable). Coordinate daily room assignments and task sheets. Verify that all amenities, linens, and supplies are replenished as per hotel standards. Guest Experience Handle guest requests, preferences, and complaints promptly and professionally. Ensure special arrangements (honeymoon amenities, VIP setups, repeat guest preferences) are completed flawlessly. Maintain a courteous and helpful attitude when interacting with guests and colleagues. Team Management & Training Train new team members and ensure consistent delivery of brand service standards. Monitor staff performance and provide constructive feedback. Assist in scheduling, attendance records, and managing workload during peak periods. Ensure grooming standards and employee behavior align with 5-star hotel policies. Quality Assurance & Safety Implement and uphold hotel safety, sanitation, and hygiene standards. Ensure proper usage and storage of cleaning equipment and chemicals. Report maintenance issues promptly to the Engineering / Maintenance Department. Conduct periodic deep cleaning schedules and quality audits. Inventory & Supplies Monitor stock levels of linen, guest supplies, and operating equipment. Prepare requisitions for cleaning supplies and maintain inventory accuracy. Ensure cost control through reduced wastage and optimal use of resources. Qualifications & SkillsEducation & Experience Diploma or degree in Hospitality Management preferred. Minimum 1–2 years of supervisory experience in housekeeping within a 5-star hotel environment. Strong knowledge of cleaning procedures, equipment, and luxury service standards. Skills Excellent communication and interpersonal skills. Strong leadership and team-motivating abilities. Eye for detail and passion for maintaining cleanliness excellence. Ability to manage time, prioritize tasks, and handle guest situations professionally. Familiarity with PMS systems (Opera, Fidelio) and housekeeping management software. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Position Summary The Housekeeping Supervisor is responsible for supervising the daily operations of the housekeeping team to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This role ensures that guest rooms, public areas, and back-of-house spaces are maintained according to 5-star luxury hotel standards. Key ResponsibilitiesOperational Excellence Supervise room attendants, public area attendants, and house porters to ensure efficient workflow. Conduct daily inspections of guest rooms, suites, corridors, and public areas to maintain luxury hotel cleanliness standards. Ensure all rooms are cleaned and released in accordance with hotel SOPs and Forbes/Leading Hotels of the World (LHW) standards (if applicable). Coordinate daily room assignments and task sheets. Verify that all amenities, linens, and supplies are replenished as per hotel standards. Guest Experience Handle guest requests, preferences, and complaints promptly and professionally. Ensure special arrangements (honeymoon amenities, VIP setups, repeat guest preferences) are completed flawlessly. Maintain a courteous and helpful attitude when interacting with guests and colleagues. Team Management & Training Train new team members and ensure consistent delivery of brand service standards. Monitor staff performance and provide constructive feedback. Assist in scheduling, attendance records, and managing workload during peak periods. Ensure grooming standards and employee behavior align with 5-star hotel policies. Quality Assurance & Safety Implement and uphold hotel safety, sanitation, and hygiene standards. Ensure proper usage and storage of cleaning equipment and chemicals. Report maintenance issues promptly to the Engineering / Maintenance Department. Conduct periodic deep cleaning schedules and quality audits. Inventory & Supplies Monitor stock levels of linen, guest supplies, and operating equipment. Prepare requisitions for cleaning supplies and maintain inventory accuracy. Ensure cost control through reduced wastage and optimal use of resources. Qualifications & SkillsEducation & Experience Diploma or degree in Hospitality Management preferred. Minimum 1–2 years of supervisory experience in housekeeping within a 5-star hotel environment. Strong knowledge of cleaning procedures, equipment, and luxury service standards. Skills Excellent communication and interpersonal skills. Strong leadership and team-motivating abilities. Eye for detail and passion for maintaining cleanliness excellence. Ability to manage time, prioritize tasks, and handle guest situations professionally. Familiarity with PMS systems (Opera, Fidelio) and housekeeping management software. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person