Senior Operations Manager

We are seeking a dynamic and results-driven Operations Manager to oversee daily operations within our Facility Management division. This role is responsible for ensuring high-quality service delivery, operational efficiency, budget control, compliance, and client satisfaction across multiple facilities/sites.

Key Responsibilities:

• Oversee the day-to-day operations of multiple facilities/sites.
• Manage service delivery teams(eg housekeeping facility , pest control ,etc )
• Implement and monitor SLAs, KPIs, and ensure compliance with contractual obligations.
• Plan and optimize resources, including workforce and equipment allocation.
• Ensure preventative and corrective maintenance programs are executed efficiently.
• Coordinate with vendors, subcontractors, and internal departments.
• Lead budgeting, forecasting, and cost-control efforts.
• Conduct regular site inspections and audits to ensure health, safety, and compliance standards.
• Prepare performance reports and present insights to senior management and clients.
• Drive continuous improvement initiatives to enhance service quality and operational efficiency.
• Ensure compliance with all legal, environmental, and safety regulations.

Qualifications:

• Bachelor’s degree in Facilities Management, Business Administration, or related field.
• Minimum 5+ years of experience in facility or operations management, preferably in a multi-site environment.
• Experience managing vendor contracts and service agreements.
• Proficiency in MS Office.
• Excellent leadership, communication, and problem-solving skills.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person