Senior Operations Manager

Job Title

Senior Manager, Operations

Location

Bangalore, India

About Us

Founded in 2010, offers progressive K-12 education through CBSE, ICSE, and Cambridge IGCSE curricula, emphasizing experiential learning. Drawing from the legacy of the , we nurture lifelong learners equipped to thrive in a dynamic and evolving world.

Position Overview

We seek a business operations leader for CMR K-12, Ekya Schools and CMR PU Colleges (HRBR, BTM and ITPL), managing all non-instructional functions and services so that the instructional team can maintain a concentrated focus on teaching and student achievement and maximize instructional time. The Senior Manager Operations ensures that all campuses are managed with operational excellence and fiscal prudence by creating, refining and implementing policies and systems while upholding the values of the institution.

Quick Snapshot - Key Responsibilities

1. Process alignment and codification:

• Streamline and strengthen administrative processes followed by all campus offices and bring in the efficiency of operations across all campuses.
• Design and put in action a very elaborate process manual covering all non-academic processes. This would involve:
• Understanding existing processes
• Identifying gaps, if any and scope for improvement
• Putting together the ideal process manual including process descriptions, flow charts, templates for documentation etc.
• Rolling out these processes across all campuses
• Periodically audit/monitor process compliances and propose recommendations to further strengthen processes.

2. Systems Development and Process Manuals:

• Develop, document and implement school-wide non-instructional systems and procedures that ensure operational excellence within the school. Systems include but are not limited to: Safety and Security, procurement, Inventory and asset management, compliance tracking, new campus set up and existing campus readiness manuals and budget management.

3. Compliance:

• Capture and organize key school data with reliability for the creation and completion of various compliance Reports.
• Manage and complete all necessary compliance reporting Local and State government agencies such as BBMP and BDA etc.
• Ensure that all fire, life, and safety regulations and procedures are implemented ensuring the well-being of all school staff and students.

4. Procurement, Inventory and Asset Management:

• Manage procurement processes for books, uniforms, housekeeping, cleaning, lab, stationery, IT, furniture, equipment, library, TRC to ensure the school has all necessary supplies.
• Maintain accurate inventory records of the school's assets.
• Ensure that an Asset Register is developed and maintained for all school assets.

5. New Campus Set-up and Facilities Management:

• Be responsible for all CMR K-12, Ekya Schools and CMR PU Colleges ( HRBR, BTM and ITPL), their maintenance, development and efficient use and ensure that appropriate records are maintained and progress is made.
• Create and coordinate new building hand-over, including all functional rooms, restrooms, keys etc.
• Develop manuals for equipment and areas, for example, and not limited to, STP, and cabling.
• Develop standard school signage systems, fire evacuation processes etc.
• Work with the Facilities manager to monitor and evaluate work of on-site contractors, and negotiate reductions or remedial work where appropriate.
• Oversee the purchase, repair and maintenance of furniture, equipment and fittings.
• Ensure complete campus readiness before the start of the academic year including scrapping unwanted assets/papers, fixing all repairs, and completing maintenance work for building cleaning, and water plants.

6. Financial Administration Functions:

• Manage the financial operations of the business thus ensuring the financial resources are used efficiently and in compliance with relevant policies and standards.

Ideal Candidate Profile

• Education: Bachelor's Degree in Administration, Business Management, Public Administration, Finance or related field.
• Experience: 3-5 years of experience in working with school operations, facilities Management, procurement or resource management.
• Skills: Expertise in inventory management and procurement processes .Ability to anticipate challenges related to operations and come up with proactive strategies. Strong understanding of Financial management, with experience managing budgets for operational and resource needs. Ability to juggle multiple responsibilities, prioritize tasks, and work under pressure while maintaining a high level of integrity.
• Attributes: Excellent verbal and written communication skills to coordinate with leadership, staff and external vendors or agencies. Ability to negotiate contracts, manage vendor relationships and ensure compliance with procurement guidelines.

Job Types: Full-time, Permanent

Pay: ₹900,693.26 - ₹1,231,895.22 per year

Work Location: In person