21 Guest Relationship Jobs

Key Responsibilities Social Media & Content Handle social media accounts Instagram, Facebook, YouTube, and X (Twitter) Create weekly post/reel strategies to grow followers and engagement Run and manage Meta ads (Facebook & Instagram Ads) Create basic designs or videos using Canva or any video editing tools Coordinate with designer to get posts/videos ready on time Publish content on all platforms as per calendar Monitor and reply to DMs, mentions , and WhatsApp messages Guest Relations Answer guest queries and booking requests via WhatsApp, Instagram, and calls Convert incoming leads into bookings (tables, birthdays, private events) Coordinate with on-ground team for smooth booking confirmations Take guest feedback after events or bookings Keep records of VIP and repeat guests for future campaigns PR & Promotions Build connections with influencers, colleges, and event promoters Help plan theme nights and promotional campaigns Connect with media for event coverage and press notes Maintain contact database of guests and collaborators Sales Support & Reporting Follow up on group and party enquiries Suggest marketing plans based on guest crowd trends Maintain booking sheets and track marketing performance (reach, leads, engagement)

Key Responsibilities: Welcoming and assisting guests: Greeting guests upon arrival, providing information about the property and its services, and assisting with check-in and check-out procedures. Providing personalised service: Understanding guest preferences and needs, offering recommendations, and tailoring services to enhance their stay. Addressing guest concerns: Handling complaints, resolving issues, and ensuring guest satisfaction. Building relationships: Creating a welcoming and hospitable atmosphere, fostering positive relationships with guests, and encouraging repeat business. Representing the property: Maintaining a professional and positive image of the property, ensuring guests feel valued and respected. May involve: Preparing welcome folders with information about the property, handling VIP guests, and coordinating with other departments to ensure smooth guest experiences. May also: Maintain records of guest interactions, manage safety deposit boxes, and adhere to company policies related to cash and credit card transactions. Skills and Qualifications: Excellent communication and interpersonal skills are essential for effective guest interaction and relationship building. Strong customer service skills are required to address guest needs and resolve issues efficiently. Ability to handle multiple tasks and prioritize duties in a busy environment. Proficiency in computer systems, such as front desk systems, is often required. Some roles may require experience in hospitality or customer service. A positive attitude and a genuine desire to provide exceptional guest experiences are crucial.

Responsibilities: Manage reservations & checkouts Greet guests with warmth Maintain guest satisfaction Assist with special requests Health insurance Provident fund

• Hotel/Hospitality background only. • Work as point of contact between key clients and internal teams. • Addressing and resolving key clients' complaints. • Client management/operation of IT food tech Cafeteria. • To priorities business priorities. Required Candidate profile • Exceptional communication, interpersonal, and problem-solving abilities • Ability to build rapport with key clients. • Hospitality Experience • Urgent joiner WhatsApp: 9971022627

We are proud to get Certified as Great Place to Work '2024 Greetings from Home Bazaar Services Pvt Ltd!!! Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 3500+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. Address of Corporate Office: Home Bazaar Services Pvt. Ltd # 2301, Cyber One, Sec 30 (A), Vashi, Navi Mumbai. 400 703 Visit Official Website:www.Homebazaar.com Company Brochure : View Customer Testimonials: View | View Employee Testimonial Videos: View | View | View Description Position : Front Desk Executive Job Location : Pune- Baner (Work from Office) Experience : Minimum 2 year to 6 years Weekly off : Every Tuesday Salary: Depends on the current CTC & Experience Roles and Responsibilities : •To provide receptionist and front office duties in accordance with company policies, procedures and processes. •Achievement of the Key Performance Indicators and Service Level Agreement targets. •Responsible for handling incoming and outgoing calls including distribution. •Making sure to demonstrate professional and polite responses in telephone responses. •Ensure personal preventability and dress in the assigned uniform. •Receive, inform, guide visitors including coordination with employees. •Responsible for maintaining the telephone registers including call tracking. •Preparation of database of Client contacts and updating. •Responsible for maintenance and upkeep of the front office. •Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines. •Ensure compliance of regulations / requirements of management. Desired Candidate Profile: - Looking for FEMALE candidates only with minimum 3 years experience handling the Front Desk/reception. - Candidate should be active, smart & confident to handle this activity. - Must have the ability to make changes on priority. - Must be good in written & verbal communication skills. - Candidates from similar industries with similar experience will be preferred. - Well versed with Computer skills/ Computer Proficient. Perks & Benefits : Fixed Salary + Yearly Increment.

Greet and assist customers in selecting jewellery pieces that meet their preferences and budget. Provide detailed information about products, including materials, craftsmanship, and care instructions. Required Candidate profile Male - Any Degree with 1 to 3 years exp in guest relationship, assist customers in selecting jewellery pieces that meet their preferences. Ready to work in Thrissur.

Role and Responsibilities: - Monitor day-to-day operations in Sales, Marketing, Guest Relationship, and Administration sections of the showroom - Attends to walk-in clients visiting our showroom and assists clients with their soft furnishing and interior design requirements. - Collaborate with the customer, understand their requirements, and give them the best design solution for their homes. - Ensure sales targets as per plan, Maintain efficient operations.

We req Female Receptionist Min 1 year relevant experience Day shift Location - Gurgaon Salary upto 28k CV Shortlisting thn f2f Call/Whats app HR 9564899005 Required Candidate profile Whats app your Details along with CV Full Name- Current Location Last Drawn Salary- Notice Period-

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable

Job Description - Business Development Specialist: We are seeking a dynamic and driven Business Development professional to strengthen partnerships with healthcare providers and support patients in accessing funding for critical illnesses. This role involves building alliances with doctors and hospitals, managing crowdfunding campaigns, and contributing to the overall growth of the organization. Key Responsibilities: - Drive Growth: Take full ownership of your assigned territory with a focus on increasing Gross Merchandise Value (GMV) and expanding the network of partnered doctors. Additionally, drive revenue and volume growth from hospital engagements. Build and Nurture Partnerships: Collaborate with doctors and doctor coordinators to establish major alliances and ensure regular patient referrals. Digital Fundraising Campaigns: Design, execute, and manage digital crowdfunding campaigns to support patients in need of funding for critical illnesses. Patient Counselling: Visit patients in hospitals to counsel them and their families on crowdfunding and lending opportunities. Client Engagement: Maintain structured and meaningful relationships with patients and healthcare providers to ensure continued engagement. Market Insights: Provide actionable feedback to company leadership on market trends, customer needs, and opportunities for product development. If interetsed then kindly share your CV on saranya.iyanghar@impactguru.com

• Should be from Hotel/Hospitality background • Work as point of contact between key clients and internal teams. • Addressing and resolving key clients' complaints. • The ability to build rapport with key clients. • To priorities business priorities. Required Candidate profile • Excellent Communication. • Proven experience in Client management/operation of IT food tech Cafeteria. • Urgent joiner WhatsApp: 9971022627

• Should be from Hotel/Hospitality background • Work as point of contact between key clients and internal teams. • Addressing and resolving key clients' complaints. • The ability to build rapport with key clients. • To priorities business priorities. Required Candidate profile • Excellent Communication. • Proven experience in Client management/operation of IT food tech Cafeteria. • Urgent joiner WhatsApp: 9971022627

Role & responsibilities To receive patient with care and provide information about Consultant's availability, appointment time etc. To collect reference ID from review patients and give appointment with the concerned Consultant. To guide the patient to the consultant's room. To maintain the list of all consultants with their contact numbers department wise To update the list from time to time and making it transparent to all the concerned people. Interested Candidate can come to Hitech City Unit for Interview and contact HR Preferred candidate profile Candidate from Hotel Industry Preferred Presentable Courteous Proactive Good Communication skills Team Player Multi-tasking abilities Time Management

Guest Relationship Manager Job Name: Guest RelationshipManager Job Role: Manager Industry:Hotel/ Restaurant Job Location:Barmer/Udaipur (Rajasthan) Experience:2 - 8 year Salary:Best in the industry Education:MBA/MIB/BHM Responsibilities: looking for a Relationship Manager to build and preserve trusting relationships with our customers. Understand customer needs and develop plans to address them. Identify key staff in client companies to cultivate profitable relationships. Resolve customer complaints quickly and effectively. Promote high-quality Service to Customerand Visitors. Aim to preserve customers and renew contracts. Approach potential customers to establish relationships. Gain solid knowledge of competitors. Proven experience as aClient Relationship Manager.Knowledge of customer relationship management (CRM) practices. Experience in sales or customer service is preferred. Problem-solving attitude.Excellent communication skills.Aptitude for fostering positive relationships.Teamwork and leadership skills.Customer-oriented mindset. Maintain good relationships with clients so that the business can maximize the value of those relationships. Identify key contacts at potential client companies to establish and foster a relationship. Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

Responsible to manage Guest relations within Centre. Drive operational excellence for hospitality and event coordination. Support in organizing customer centric programs. Support in executing training programs and coordinate training sessions to ensure all the Guest relations & Hospitality teams are trained periodically on Customer experience towards excellence and upgrading their skills in handling customers. Responsible for managing Expatriates. Greet and Meet. Provide them with the orientation of the facility and support with providing all necessary information during their stay in the country. Manage expatriates business visa invite letters, FRRO(Foreigners Regional Registration Officer), visa extensions, relocation process, lease agreements etc Participate and support in executing initiatives to explore new ways of managing Guest relations that enhances employee experience, improve efficiency, productivity, safety and optimise cost. To qualify for the role, you must have 3-5 years of managerial experience, with minimum 2 years of experience in managing similar role in comparable organisations, with sound knowledge & experience, in workplace services domain. Bachelor's degree in Hospitality/Hotel Management, or equivalent professional level experience

Job Title: Guest Relations Executive Location: Noida/ Gurgaon/Mumbai/Bangalore/Chennai Department: Operations Job Summary: The Guest Relations Executive will be responsible for providing a high level of hospitality and customer service to clients, guests, and visitors. The role requires a proactive, presentable, and customer-focused professional with prior experience in the hospitality industry, ensuring a seamless experience for all stakeholders. Key Responsibilities: Greet and welcome all clients, guests, and visitors professionally and warmly. Assist in client check-ins, guest registrations, and facility orientation. Provide concierge services, including booking conference rooms, and handling visitor queries. Ensure exceptional customer service by promptly addressing client requests and concerns. Act as the first point of contact for any service-related escalations and resolve issues effectively. Conduct regular client engagement activities to enhance satisfaction and retention. Manage the reception desk, incoming calls, and emails efficiently. Coordinate with internal teams to facilitate smooth operations and service delivery. Maintain an organized and welcoming front office area, ensuring cleanliness and ambiance. Liaise with housekeeping, security, and facility management teams to maintain high service standards. Assist in monitoring and coordinating office supplies, catering, and event logistics. Assist in planning and executing events, community-building initiatives, and client engagement activities. Support marketing and business development teams in hosting prospective clients and partners. Key Requirements: Experience: 3-5 years of experience in a 5-star hospitality environment or equivalent premium service industry. Education: Bachelor's degree in Hospitality, Business Administration. Education: Bachelor's degree in Hospitality, Business Administration, or related fields preferred. Communication Skills: Fluent in English and local language, with excellent verbal and written communication abilities. Technical Skills: Basic computer proficiency (MS Office, CRM software, email management). Personality & Traits: Smart, presentable, and customer-oriented with an adaptable and positive attitude. Why Join Us? Opportunity to work in a dynamic and premium managed office space provider. Career growth in a customer-centric and vibrant work environment. Exposure to corporate clients, entrepreneurs, and business leaders.

Role & responsibilities Responsibilities include greeting and checking in guests Making dining and other arrangements as required for the family and guests by understanding their preferences, allergies, likes, dislikes etc. Meet & Greet guests and taking care of their needs Have a thorough understanding of all spirits and specialty foods in stock Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for the family. Run errands for family when necessary. Assist in planning and managing events or dinners. Overseeing the smooth running of hosted events, parties, and dinners. Performing all duties and obligations with decorum, tact, and unwavering professionalism. Coordinating the maintenance and preservation of the artworks, antiques, and silverware. Remain well-groomed at all times. Prior experience as a butler in either the hospitality or catering/event planning industry or as a domestic butler Strong interpersonal communication skills Experience as a domestic Butler or similar role in the hospitality industry Ability to adapt to a fluid environment Commitment to a high level of customer service Strict attention to detail Ability to handle sensitive matters with efficiency and discretion Preferred candidate profile Bachelors degree in Hotel Management with 6 to 7 years of Experience in hotel industry/Residence. Knowledge of food and wine pairings is a plus. Looking for full time Butler only (24 hrs). Will provide the accommodation. Perks and benefits Commensurate with qualification and experience Interested candidates can share their updated resume to deepa.k@astarc.com

- Welcoming guests in a friendly and professional way. - Addressing and escalating customer complaints. - Providing information about facilities, programs and other services. - Record information in the logbook daily Required Candidate profile - Proficiency in English; knowledge of regional languages is must. - Computer literacy. - A customer-oriented & professional attitude.

Job Purpose : To ensure that all client coordination responsibilities are completed accurately and deliver with high quality and promptly to improve customer satisfaction. Responsibilities & Duties: To fix appointments and resource scheduling To do reconfirmation, cancellation and rescheduling of appointments To responding to client queries and guide them towards the solutions To make forward bookings of clients appointment and ensure consumptions To capture client details in software and update the same when required To ensuring the forms of clients are available at the front desk before the start of the day To ensure saleable and consumable products are maintained without any discrepancy To maintain register for petty cash, products To ensure self-discipline, proper billing and grooming standards are met Candidate Profile: Should possess 2 to 4 years of experience in client servicing Should have a flair of client servicing Should possess excellent communication and presentation skills Should possess excellent energy levels and the ability for multi-tasking Passion towards direct customer servicing and customer Interaction

Role & responsibilities Appointment and admission of patients: Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers Registration: Complete the registration process in a timely and accurate manner Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift. MIS: Maintain and generate process related data as and when required by the HOD Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience Provide patients with information regarding advised investigations and procedures Assist and direct patients that have come in for health check up Preferred candidate profile Graduated with 2-10 years experience Perks - Hostel with Food for Female Candidates

Job Title: Guest Relation Executive (GRE) Location: Burma Burma Restaurant & Tea Room Reports To: Restaurant Manager Company Description: Burma Burma Restaurant & Tea Room is the only Pan India specialty Burmese cuisine restaurant and tea room, celebrating the culture and cooking styles of Burma. Founded by childhood friends Chirag Chhajer & Ankit Gupta, the concept offers a unique amalgamation of Burmas migrant food cultures presented in a contemporary format. With 10+ restaurants and delivery kitchens across the country, Burma Burma offers exceptional food and exemplary service. Job Overview: We are looking for a friendly and professional GRE to welcome and seat guests, manage reservations, and ensure a positive dining experience at Burma Burma Restaurant & Tea Room. Key Responsibilities: Greet and seat guests promptly, ensuring a welcoming atmosphere. Manage reservations and guest waiting times efficiently. Answer phone calls and assist with inquiries or special requests. Coordinate with servers and kitchen staff for smooth operations. Maintain a clean and organized front-of-house area. Requirements: Previous customer service or hostess experience preferred. Excellent communication and organizational skills. Positive attitude and professional appearance. Ability to multitask in a fast-paced environment. How to Apply: Please submit your resume on hr.mumbai@burmabura.in