47 Guest Relationship Jobs

JOB DETAILS 1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. 4. Understands room status and room status tracking. 5. Knows room locations, types of rooms available, and room rates. 6. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. 8. Knows the location and types of available rooms as well as the activities and services ...

JOB DETAILS 1. Trains, cross trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Evaluates the job performance if each front office employee. 7. Maintains working relationships and communicates with all departments. 8. Maintains master key control. 9. Verifies that accurate room status information is maintained and properly communicated. 10. Resolves guest problems quickly, efficiently, and courteously. 11. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. 12. Reviews and completes cr...

JOB DETAILS 1 Serves visitors by greeting, welcoming, and directing them appropriately. 2 Notifies company personnel of visitor arrival. 3 Maintains security and telecommunications system. 4 Informs visitors by answering or referring inquiries. 5 Directs visitors by maintaining employee and department directories. 6 Maintains security by following procedures, monitoring logbook, and issuing visitor badges. 7 Operates telecommunication system by following manufacturer s instructions for house phone and console operation. 8 Keeps a safe and clean reception area by complying with procedures, rules, and regulations. 9 Supports continuity among work teams by documenting and communicating actions,...

Role and Responsibilities: - Monitor day-to-day operations in Sales, Marketing, Guest Relationship, and Administration sections of the showroom - Attends to walk-in clients visiting our showroom and assists clients with their soft furnishing and interior design requirements. - Collaborate with the customer, understand their requirements, and give them the best design solution for their homes. - Ensure sales targets as per plan, Maintain efficient operations.

Responsibilities: Manage guest bookings, check-in checkout and payments bills. * Manage front desk operations, handle guests & calls * Maintain guest database, assist with sales promotions * Greet visitors, process check-ins/outs, manage phone calls Free meal

Job Title: Guest Relations Executive Department: F&B Service Reporting to: Operations Manager / General Manager Company Name: Fox in The Field Job Definition: Attend to guests courteously and deal promptly with their requests and queries. Check on VIP guest movements. Allocate tables to all arriving guests after checking the business in pipeline for the day. Take guest feedback and do any possible first-hand service recovery steps. Duties and Responsibilities: Taking constant feedback from guests and resolving any complaints, grievances, and concerns in an efficient and timely manner. Timely reporting complaints to the management. Managing the guests at the entrance/s of the unit, allocating...

. Guest welcome and departure with Smile Check-in and check-out Guest inquiries and problem resolution VIP and special guest services Act as a liaison between guests and other departments Promote hotel services and special packages Guest feedback . Required Candidate profile . Pleasing Personality Strong communication and interpersonal skills Excellent customer service abilities Professional and cheerful personality Handle complaints and resolve issues effectively .

Job Purpose : To ensure that all client coordination responsibilities are completed accurately and deliver with high quality and promptly to improve customer satisfaction. Responsibilities & Duties: To fix appointments and resource scheduling To do reconfirmation, cancellation and rescheduling of appointments To responding to client queries and guide them towards the solutions To make forward bookings of clients appointment and ensure consumptions To capture client details in software and update the same when required To ensuring the forms of clients are available at the front desk before the start of the day To ensure saleable and consumable products are maintained without any discrepancy T...

Welcoming & Seating Guests: Welcome the seat guests, manage reservations and walkins coordinate table flow. Engage guests explain menu, take orders, handle complaints. Collaborate with teams, maintain ambience & assist admin tasks.

Greetings, We are inviting applications for the post of Guest Relation Executives for a renowned hospital located in Gachibowli- Hyderabad

Front office business development roles involve being the external-facing part of the company, acting as a first point of contact for clients and customers, and directly driving revenue through sales and marketing efforts. Customer & Client Interaction: Greeting visitors, answering phones, and managing inquiries to create a positive first impression and foster customer loyalty. Sales & Lead Generation: Identifying potential clients, promoting products and services, and following up on leads to generate sales opportunities and drive revenue growth. Customer Relationship Management: Building strong professional relationships, providing customer support, and ensuring customer satisfaction throu...

Managing End to End Front Office Operations of the Resort.

Job Purpose: As a Guest Relations Executive (GRE) at Sales Office, your primary objective is to provide excellent customer service and support to guests visiting our sales office. You will play a pivotal role in enhancing customer satisfaction, promoting our brand, and contributing to the overall success of sales initiatives. Principal Accountabilities: Maintain accurate records of guest interactions, inquiries, and feedback for reporting purposes, ensuring effective communication and follow-through. Conduct engaging and professional residential building project presentations for visitors in the AV room, showcasing the property's features and benefits effectively. Manage data entry tasks to ...

Responsibility Responsible to counsel the patients with issues pertaining to administrative procedure for availing Corporate Plans Coordinates with the corporates for admissions and approval. Coordinate with concerned Consultants and respective corporates to facilitate patient care. Settles any disputes with patients at the time of billing. Supervises and trains worker performing clerical tasks and collection activities. Initiates and answers patients correspondence. Prepare reports showing numbers and amounts of collection, delinquent accounts and related matters. Responsible for the imparting/organizing for functional training for the department staff Display the standard protocol of servi...

The F&B Trainer is responsible for training and developing hotel/restaurant staff in food and beverage service standards, customer handling, grooming, and operational procedures. The role ensures employees deliver consistent guest experiences Required Candidate profile Develop and deliver training modules on service etiquette, menu knowledge, up selling, hygiene, and safety.Excellent communication and presentation skills.Ability to train in both classroom and

Job Description : Customer Relationship Executive Property and Asset Management What this job involves We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service. High school diploma or equivalent qualification. Additional relevant certifications are a plus. Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role. Excellent communication and interpersonal skills. Strong or...

Position Summary Responsible for ensuring customer delight, relationship management and maintaining ambience of the show room. Helps to make shopping a pleasant experience and handles and solves problems faced by customer. Supervision Received and Exercised: • Receive general supervision from Associate Store operations Managers. Principal Accountabilities Customer Care • To interact with customers/clients and guiding them to make the right purchases. • To ensure service after sales, and also customer satisfaction. • To enlighten the customer of the Schemes running in the store. • To help locate a customer in the store. Key Accounts Management • Develop and maintain a good relationship with t...

Review arrival lists to welcome guests Provide information about amenities Offer assistance with certain tasks (e.g. confirming travel arrangements ) Address customer complaints Record information in the logbook daily. Required Candidate profile Female candidates will be preferred Sharp communication skills Perks and benefits Incentives Accommodation for outstation candidates

Skills:- - Must have relevant experience with Excellent Communication -Language proficiency - English, Hindi and Marathi Key Roles Greeting Guests: Welcome guests warmly, assist with check-in and check-out, and ensure a smooth arrival and departure process. Managing Visitor Logs: Maintain accurate records of guest arrivals, room allocations, and contact information for security and service purposes. Handling Inquiries and Requests: Respond to guest questions about services, amenities, and local area, and address special requests efficiently. Coordinating with various Departments Resolving Complaints: Address and resolve guest concerns promptly, escalating unresolved issues to senior manageme...

Responsibilities: * Manage hotel operations * Oversee food & beverage services * Ensure guest satisfaction * Collaborate with departments * Lead team performance * Guest satisfaction * Relationship management *Inventory management *Guest Experience Food allowance Health insurance Provident fund

Responsibilities: Manage accounts receivable & payable Greet guests, process check-ins/outs Maintain financial records Coordinate marketing campaigns Handle guest requests promptly Food allowance Sales incentives Performance bonus Flexi working

Responsibilities: Providing help and advice to visiting customers in case any help they ask for. Communicating courteously with customers by telephone, email and face to face. Investigating and solving customers' problems. Handling customer complaints or any crises, such as security issues or a customer being taken ill. Make customers aware of non-accessibility in an under-construction unit. Liaise with Security team in case of lost and found and communicate with customer. Keeping accurate records of discussions or correspondence with customers. Writing reports on analyzing the customer service, that Property provides. Ensure completion if the activities with respect to the job requests /wor...

Job Summary The Patient Relationship Executive (PRE) acts as the primary point of contact for patients and their attendants, ensuring a seamless, empathetic, and efficient experience from admission through discharge. The PRE facilitates communication between patients, families, and clinical/non-clinical teams, ensuring patient satisfaction, resolving concerns promptly, and supporting hospital operations to deliver high-quality patient-centric care. Key Responsibilities Patient Admission & Registration Guide patients and attendants through the registration and admission process. Accurately collect, verify, and enter patient demographic and insurance details. Educate patients on hospital polic...

We are looking for Smart Female Candidate with good communication & inter personal skills, problem solving and great at coordinating works. Role & responsibilities Welcome visitors by greeting them, in person or the telephonic, answering and referring inquiries. Managing Administrative tasks like courier inward & outward entries, bill entries & verification. Additional assistance as and when required in HR & Admin department. Direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material. Provide basic and accurate information in-person and via phone/email Receive...

Job description Were offering an exciting Apprenticeship Program for Hotel Managers where you'll gain real-world experience managing hotel operations, guest services, and team coordination all while learning from seasoned industry professionals. Key Responsibilities: * Manage daily hotel operations including front desk, housekeeping, food & beverage, and maintenance. * Ensure the highest standards of guest service and satisfaction. * Oversee financial activities including budgeting, forecasting, and cost control. * Hire, train, and lead a high-performing team. * Implement policies and procedures to maintain compliance with health, safety, and licensing standards. * Handle guest complaints an...