Front Office Executive

2 years

1 - 2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Guest Service Associate (GSA) – Front Office

Location: Munnar
Department: Front Office
Job Type: Full-time

Job Summary

We are looking for a Guest Service Associate (GSA) – Front Office to join our hospitality team. The ideal candidate will be responsible for providing excellent guest service, handling front desk operations, and ensuring a smooth check-in and check-out experience for guests.

Key Responsibilities

  • Welcome guests and manage check-in & check-out procedures
  • Handle reservations, cancellations, and guest inquiries
  • Coordinate with Housekeeping and other departments
  • Respond to guest requests and resolve complaints professionally
  • Maintain guest records and billing accuracy
  • Follow hotel SOPs and service standards
  • Ensure the front desk area is clean and presentable

Requirements

  • Diploma / Degree in Hotel Management preferred
  • 0–2 years of experience in Front Office or customer service
  • Freshers with good communication skills are welcome
  • Good communication and interpersonal skills
  • Basic computer knowledge; PMS experience is an advantage
  • Willingness to work in shifts, weekends, and holidays

Benefits

  • Competitive salary
  • Food & accommodation (if applicable)
  • Career growth opportunities
  • Friendly and professional work environment

How to Apply

Interested candidates can apply via Indeed or contact:
Phone: 8921126045Email: [email protected]

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

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