2390 Guest Satisfaction Jobs

Designation: Operations Supervisor Department: Operations Qualification: Any Graduate Experience: Min. 3 Years Job Responsibility: Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees Responsible for the preparation of daily reports and cash collections activities Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit Monitor and coordinate for the collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks Review DSR and other reports on a daily basis Works with the Management to manage all sales activities ...

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Assistant Manager Concierge manages Concierge team members in order to provide special assistance and information about local area attractions to customers and patrons, offering a wide selection of choices and alternatives to ensure guest satisfaction in line with Hilton and hotel policies and procedures. What will I be doing As the Assistant Manager Concierge, you will be responsible for performing the following tasks to ...

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effecti...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and we'll maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no wor...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and we'll maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no wor...

Manages all engineering/maintece operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintece and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintece or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, E...

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years exp...

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years exp...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university i...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls ficial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (eg, china, glass, silver, buffet presentations, pr...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing ficial and administrative duties. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintece of equipment. Conducts monthly...

Key Responsibilities: Supervise and coordinate daily housekeeping activities to ensure rooms and public areas meet brand cleanliness and quality standards. Allocate duties to Room Attendants and Public Area staff and ensure efficient manpower utilization. Inspect guest rooms, corridors, and public areas to ensure compliance with Holiday Inn Express standards. Address guest requests and complaints promptly, ensuring high levels of guest satisfaction. Train, coach, and motivate housekeeping team members on SOPs, grooming, safety, and service standards. Monitor inventory of linen, amenities, cleaning supplies, and report requirements to the Executive Housekeeper. Ensure proper usage and maintec...

Interview for 5 Star Luxury Hotel Jobs IN London(12th pass or freshers both can apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you Can Whatsapp on 9540377764 (CITA Official Whatsapp Team) Requirements: • Age: 18 to 30 • Fresher or 1+ year experience (5-Star / Fine Dining preferred) • Good English & strong communication skills • Well-groomed & customer-oriented • Hotel Management Diploma is an added advantage Key Responsibilities: • Welcoming & seating guests • Taking and serving food & beverage orders • Maintaining high service standards • Ensuring cleanliness & table setup • Handling guest queries professionally • Coordinating with kitchen & service teams For Telephonic ...

We are looking for a skilled professional with 28 years of experience to join our team as an F&B Service Expert. The ideal candidate will have a strong background in the food and beverage industry. Roles and Responsibility Manage and oversee daily operations of the food and beverage service team. Develop and implement effective strategies to enhance customer satisfaction and increase sales. Conduct regular inspections to ensure high-quality service standards are met. Collaborate with other departments to achieve business objectives. Analyze customer feedback and implement changes to improve overall customer experience. Train and mentor team members to improve their skills and knowledge. Job ...

We are looking for a highly skilled and experienced F&B Coordinator to join our team. The ideal candidate will have 25 years of experience in the field. Roles and Responsibility Coordinate and manage food and beverage services for events and meetings. Develop and implement menus, pricing, and service plans for clients. Collaborate with vendors and suppliers to ensure high-quality products and services. Manage inventory and supplies, ensuring timely replenishment and minimizing waste. Supervise and train staff members to provide excellent customer service. Ensure compliance with health and safety regulations and company policies. Job Requirements Proven experience as an F&B Coordinator or sim...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure exceptional guest experiences. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the team to achieve high customer service standards. Job Requirements ...

We are looking for a highly skilled and experienced Food And Beverage Assistant to join our team. The ideal candidate will have 4 years of experience in the field. Roles and Responsibility Assist in preparing and cooking food and beverages. Maintain high levels of customer satisfaction by providing excellent service. Collaborate with other staff members to achieve sales goals. Ensure compliance with health and safety regulations. Participate in inventory management and stock control. Develop new menu ideas and recipes to enhance customer experience. Job Requirements Proven experience as a Food And Beverage Assistant or similar role. Strong knowledge of food preparation and presentation techn...

We are looking for a highly skilled and experienced Front Desk Clerk to join our team. The ideal candidate will have 25 years of experience in the field. Roles and Responsibility Manage front desk operations, including handling phone calls, emails, and walk-in visitors. Provide exceptional customer service to clients and visitors. Maintain accurate records and files. Coordinate with other departments to ensure smooth operations. Handle incoming and outgoing mail and packages. Perform various administrative tasks as needed. Job Requirements Proficient in Microsoft Office and other software applications. Excellent communication and interpersonal skills. Ability to work in a fast-paced environm...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless execution of events and services. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and transactions. Ensure compliance with co...