About the job: Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, were committed to continuous learning and adaptationAI isnt just a tool for us, its part of our DNA. Were looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, youll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Were looking for Customer Success Advisors who are responsible for providing value and owning the success of Cvents Event Cloud Customers. As an advisor, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build a career at a company thats transforming its industry. The ideal candidate should be customer centric, extremely motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. Customer Success Advisors serve as our customers primary point of contact while they are using Cvents software. In this role, you will be responsible for exercising Cvent and event industry knowledge to ensure our customers are able to realize the full benefits of the software. Customer Success Advisors spend their day on scheduled calls to understand, align and reach customers business goals by delivering maximum value. In this role you will: Understand and align with customers goals to help them achieve their desired outcomes Drive platform adoption and offer industry best practices to help customers effectively meet said business goals Host personalized web-based presentations with customers to align with their needs, discuss adoption, and identify areas of opportunity Understand customers risks and showcase recommendations, solutions and action plans to mitigate Collaborate with the sales team to introduce new features and opportunities to customers Gather customer requirements for future releases of the product Heres what you need: 2-3 years minimum of SaaS Customer Success experience Bachelor's degree with strong academic credentials Strong verbal and written communication and excellent presentation skills Strong business acumen, ethics and high integrity Comfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration tools Customer Centric and a consultative approach to managing customer relationships Must be articulate, organized, a quick learner, detail-oriented, agile and can multi-task in a dynamic, fast-changing entrepreneurial environment Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

Role & responsibilities Support post-merger integration activities for newly acquired businesses, including data migration, process alignment, and system onboarding (Salesforce, Ironclad, and related tools). Conduct and coordinate UAT for system migrations and enhancements, with a primary focus on Salesforce and Ironclad. Identify issues, document findings, and partner with technical teams to drive resolution. Document change management processes, including process flows, training materials, and communications to ensure smooth adoption of new systems and processes on internal wikis and knowledge bases. Provide daily support to Sales leads for M&A, assisting with project tracking, issue resolution, and coordination of integration tasks. Drive initiatives forward by tracking deliverables, following up with stakeholders, and ensuring accountability for project milestones. Identify process gaps and recommend improvements to enhance operational efficiency and data integrity. Assist the sales team in day-to-day operations through our sales ops help queues in order to drive business forward. Preferred candidate profile Experience in sales operations, sales systems, business operations, or a related field; experience with M&A integration is a plus. Hands-on experience with Salesforce (required); experience with Ironclad or other contract lifecycle management tools is strongly preferred. Demonstrated experience in UAT, system migrations, or process improvement projects. Strong documentation skills, with the ability to create clear process flows, training guides, and change management materials. Excellent project management and organizational skills; able to manage multiple priorities in a fast-paced environment. Strong communication and interpersonal skills; able to work effectively with stakeholders at all levels. Analytical mindset with attention to detail and a drive for process optimization.Collaborative, team-oriented approach with a positive attitude and creative problem-solving skills.

About Cvent: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. What You Will Be Doing: Serve as a point of contact for the customer, managing their onsite experience using Cvent’s Onsite Solutions Training the clients on the hardware (Router, Printer, Badges) and the software from end to end Serve as a point of contact and strategic advisor for all assigned events (small to medium in size & scope) Directly support and consult with customers on how to best leverage Cvent’s Onsite Solutions through timeline-specified milestones and standardized operations Work with the strategic partners to ensure successful delivery of hardware and supplies onsite Identify and define product improvements and enhancements as they pertain to client needs and overall deployment Serve as a point of contact for Onsite escalations and should be flexible working out of office hours and on weekends Manage several concurrent projects Communicate and adhere to project milestones What You Will Need for this Position: Candidate should have a minimum of 2-3 years of client interaction experience. Excellent communication skills (verbal and written) Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment Must be able to integrate knowledge across disciplines to ensure event execution success Ability to work within a team to achieve goals Strong business acumen, ethics and high integrity Excel at developing relationships over Zoom and email. Strong understanding of the onsite event management experience. Candidate should have basic knowledge about hardware (printer, routers) • Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software

About the job: About Passkey The Cvent Passkey product is a leading solution within Cvent's Hospitality Cloud, primarily used for group reservation and room block management . It serves as a powerful platform that bridges event planners and hoteliers by: Automating Room Block Management: It allows hoteliers and event organizers to efficiently manage room inventory, track pick-up rates, and adjust blocks in real-time. Simplifying Attendee Booking: It provides attendees with a seamless, customized online booking experience, ensuring they can easily secure rooms within the contracted room block and at the agreed-upon group rate. Essentially, Passkey automates what used to be a manual, high-friction process of managing reservations for large events, ensuring maximum room block utilization and a better experience for both the venue and the event organizer. Job Summary: We have multiple Sr Product Consultant positions for graduates with 2-5 years of work experience in our Client Services Department for the product Passkey. As our clients' primary point of contact, you will spend approximately 90% of your day assisting clients over the phone or via chat and email. There are a few other daily activities and special projects that you will be required to perform in addition to providing the best customer care possible. Key Responsibilities: Demonstrate detailed product knowledge when assisting clients over the phone and by answering their product questions and offering technical assistance Develop and maintain deep knowledge of the Passkey product offerings, including features, functionality, and best practices. Serve as the primary point of contact for clients, providing expert guidance and advice to help them maximize the value of the product. Collaborate with clients to understand their needs and challenges and develop tailored solutions that leverage Passkey's capabilities. Monitor product usage and client outcomes, identifying areas for improvement and opportunities for further engagement. Candidate Requirements/Qualifications Graduate or have a masters degree in any field Proven experience in client-facing customer service role, preferably in technology or SaaS product environments. Hotel industry background with strong understanding of hotel operations and distribution, especially for groups and events (e.g., group blocks, rooming lists, pickup, cutoff/attrition, rate and inventory controls). Practical knowledge of hotel technology, including Property Management Systems ( PMS ) and related integrations; familiarity with concepts such as inventory/room type/rate plan mapping, ARI updates, twoway interfaces, and reconciliation workflows. Preferred knowledge of hotel systems (PMS or CRS ) - Marriott MARSHA, Oracle - OHIP/OXI, Concerto, ACRS (Amadeus central reservation system) etc Experience of working on Microsoft Excel and Word. Candidates should be ready to work night / late night shifts Excellent presentation, communication, and interpersonal skills. Experience working collaboratively with cross-functional teams. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: About the role: Were looking for a Sales Development Representative who is ready to take the first steps toward leadership roles at Cvent. As an associate, you will gain top notch business, sales, and customer relationship experience. This is a great opportunity to build a career at a company thats transforming its industry. After four-weeks of elite-level sales training, youll join a diverse team of bright, sales professionals hailing from top universities. Your primary responsibility will be to establish initial points of contact with prospective customers before converting them to actual Cvent clients. We have openings across multiple product lines. The ideal candidate should be highly ambitious with excellent communication skills and the ability to thrive in a challenging, fun work environment. Were looking for someone who wants to have a direct impact on the growth of our company. As a sales associate youll have the chance to help us increase our market share and expand our existing international client base. What You Will Be Doing: Serve as the first point of contact and provide product information to prospective customers Lead identification and qualification Partner with Senior Sales Team to achieve new business quotas Attend industry events to meet with prospective customers Drive traffic to Cvent seminars and online demonstrations Here's What You Need: Bachelor's degree with strong academic credentials 6 months-1 year of full-time work experience-preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals Strong business acumen, ethics and high integrity Excel at developing relationships over the phone Ability to handle high outbound call volume (50-60 calls/day) with correspondingly high talk time Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing environment Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2035-01-01 00:00:00

Role & responsibilities Cvent's North American & European Talent Acquisition team through job applicant review and evaluation, including but not limited to resume review, candidate outreach, and scheduling interviews Source candidate resumes on job boards corporate positions, including Sales, Technology, Marketing, Client Services, and Corporate Shared Services Conduct internet research projects to support university recruiting efforts, candidate sourcing, and company mapping initiatives Enter candidate data, application materials and interview notes into the applicant tracking system Provide administrative support to the Global Recruiting team Post positions and research new advertising opportunities Additional duties and special projects as needed Preferred candidate profile Minimum 6 months of experience in resume sourcing or end-to-end recruiting Familiarity with current direct sourcing techniques and ability to remain current with developing new techniques Consultative and customer-focused approach with recruiters and hiring managers The ability to prioritize, manage time well, stay organized, quickly address needs, and adjust focus as needed. Proficiency with MS Office (Outlook, Word, Excel) Quick learner, with a positive attitude and ability to work well within a team Ability to treat sensitive/confidential information with appropriate discretion Ability to comfortably work in a deadline-oriented environment Work Timings - US East Coast (6:30 PM IST - 3:30 AM IST; Cabs provided)

About the job: Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. What you will be doing: Serve as the first point of contact and provide product information to prospective customers Lead identification and qualification Partner with Senior Sales Team to achieve new business quotas Attend industry events to meet with prospective customers Drive traffic to Cvent seminars and online demonstrations Provide feedback for product enhancements What you will need for this position: Bachelor's degree with strong academic credentials 6 months-1 year of full-time work experience-preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals Strong business acumen, ethics and high integrity Excel at developing relationships over the phone Ability to handle high outbound call volume (50-60 calls/day) with correspondingly high talk time Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing environment Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2035-01-01 00:00:00

Hi, Cvent is looking for Senior Software Engineer- Full stack (Java+React) Developer. Interested candidate can apply or share their resume at anjali.singh@cvent.com Job description Job Summary Cvents Research and Development division is currently looking for a highly skilled and motivated Full-Stack Senior Software Engineer to join our Machine Learning & Data Science Group. The successful candidate will play a pivotal role in developing both the front-end and back-end components of innovative data science toolkits and solutions. The ideal candidate should have a deep understanding of JavaScript/TypeScript, React, Java, Python, and Infrastructure as Code. You should be a self-starter capable of taking ambiguous requirements and coming up with a viable solution. You should also be able to design scalable, easy-to-use, high-performance applications that productionize our data science R&D work to be used by both Cvent internal teams and Cvent Products. You will work closely with data scientists, data engineers and software engineers to design, build, maintain and support our data science R&D solutions into production. Key Responsibilities Contribute directly to design, build, and maintain efficient, reusable, secure and reliable code that powers the frond-end and back-end of our data science solutions. Showcase strong architecture and design instincts to collaborate with data scientists and other cross functional teams to develop and execute on roadmap. Support consuming teams as they adopt, upgrade, and utilize the developed data science toolkits. Proactively stays ahead of emerging technologies and trends to anticipate future challenges and opportunities. Implement responsive and intuitive user interfaces using modern web development frameworks. Ensure that all security and data protection measures are integrated into the software development lifecycle. Consistently look for ways to remove friction to ensuring a desirable experience for our customers of the data science toolkits . Requirements and Primary Skills Bachelors+ in Computer Science, Computer Engineering, or related field, or equivalent work experience. 4 to 8 years of Software Development experience. Highly proficient in at least one object-oriented language: Java or Python. Highly proficient in JavaScript/Typescript and React/Redux/Angular for web application development. Knowlegable of CI/CD concepts, knowing how to configure and manage pipelines to ensure that software updates are deployed quickly, safely, and efficiently. Experience with RESTful Web Services and API development using Spring/Dropwizard or any another framework. Some experience with Cloud Computing platforms like AWS/GCP/Azure Cloud and services like AWS CloudFront, ECS, S3, Lambda and others. Proven ability to work in a fast paced, agile environment and result oriented culture. Strong passion for Software development, and taking pride in your craft. Experience with one or more of the databases: SQL Server, Snowflake, Couchbase, AWS DynamoDB or other NoSQL technologies is a plus. Familiarity with data science concepts, machine learning pipelines, and the ability to work closely with data scientists is a plus

About the job: Minimum 1 year of experience in resume sourcing or end-to-end recruiting Familiarity with current direct sourcing techniques and ability to remain current with developing new techniques Consultative and customer-focused approach with recruiters and hiring managers The ability to prioritize, manage time well, stay organized, quickly address needs, and adjust focus as needed. Proficiency with MS Office (Outlook, Word, Excel) Quick learner, with a positive attitude and ability to work well within a team Ability to treat sensitive/confidential information with appropriate discretion Ability to comfortably work in a deadline-oriented environment Work Timings- US East Coast (6:30 PM IST - 3:30 AM IST; Cabs provided) Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the job: About Cvent: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. What You Will Be Doing: Serve as a point of contact for the customer, managing their onsite experience using Cvents Onsite Solutions Training the clients on the hardware (Router, Printer, Badges) and the software from end to end Serve as a point of contact and strategic advisor for all assigned events (small to medium in size & scope) Directly support and consult with customers on how to best leverage Cvents Onsite Solutions through timeline-specified milestones and standardized operations Work with the strategic partners to ensure successful delivery of hardware and supplies onsite Identify and define product improvements and enhancements as they pertain to client needs and overall deployment Serve as a point of contact for Onsite escalations and should be flexible working out of office hours and on weekends Manage several concurrent projects Communicate and adhere to project milestones What You Will Need for this Position: Candidate should have a minimum of 2-3 years of client interaction experience. Excellent communication skills (verbal and written) Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment Must be able to integrate knowledge across disciplines to ensure event execution success Ability to work within a team to achieve goals Strong business acumen, ethics and high integrity Excel at developing relationships over Zoom and email. Strong understanding of the onsite event management experience. Candidate should have basic knowledge about hardware (printer, routers) Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software Please find below the video for the software- Onsite Event Check-in and Badging Solutions | Cvent Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: The FinOps Specialist will implement a centralized FinOps operating model across technology vendors. Key activities will include establishing standards, enabling data-driven decisions, orchestrating renewals, forecasting, and optimization with business owners. Process refinement with Procurement, Legal, Finance, and Security will save time and money and standardize interactions with those teams. This role blends business process implementation, quantitative analysis, and no-code/low-code solutioning to create a single source of truth and improve predictability, cost control, and speed of execution. Why this role exists Build a centralized FinOps function to govern the vendor financial lifecycle while preserving decentralized Req/PO agility with budget owners and delivery managers. Eliminate fragmented data, inconsistent processes, overspending, renewal risk, and weak forecasting by standardizing processes, systems, and reporting across procurement, finance, and asset ecosystems. Deliver stronger cost control, on-time renewals, and reduced management effort through standards, playbooks, centralized visibility, and an optimization pipeline. What youll do Translate business outcomes into measurable FinOps processes, standards, and dashboards; define requirements and success criteria for forecasting, renewal orchestration, vendor catalog stewardship, and optimization. Lead discovery and design workshops with budget owners, Procurement, Legal, Finance, and Security; document current-state vs. target-state processes and prioritize a phased roadmap. Own backlog creation and delivery for reporting, alerts, and workflow automation leveraging no-code/low-code platforms for rapid prototyping and production-grade solutions. Define and implement data models and data quality rules for a single source of truth across vendor, contract, usage/telemetry, spend, PO, and forecasting datasets. Build renewal orchestration and alerting (e.g., 180/120/90/60 days), true-up and commitment tracking, and PO hygiene reporting, instrument process SLAs and exceptions. Support M&A playbooks for vendor assignment, disposition, and integration; ensure early FinOps involvement and consistent ownership models. Qualifications Bachelors degree in engineering. Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their billing and pricing models. Proficiency in financial analysis, budgeting, and forecasting and an AWS Expert FinOps Module will be preferred.. Excellent analytical skills with the ability to interpret complex data and make data-driven decisions. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. Experience with Financial /Vendor management tools and software is a plus (e.g Ariba) Relevant certifications (e.g., AWS Certified Cloud Practitioner, FinOps Certified Practitioner) will be preferred. 2-4 years of hands-on FinOps experience in technology/vendor financial lifecycle management (budgeting, forecasting, renewals, true-ups, utilization optimisation, and reporting). Excellent written and verbal communication skills and experience interacting with all levels of an organization. Proven track record building centralized operating models and standards in partnership with budget owners, Procurement, Legal, Finance, and Security. Experience with no-code/low-code platforms (e.g., Microsoft Power Platform, Superblocks) to rapidly deliver workflows, data apps, and third-party integrations. Advanced analytical skills: proficiency with BI/reporting, SQL, and data modeling to create a single source of truth across contracts, usage/telemetry, and spend data. General AWS service knowledge. Specific experience with RDBMS/Postgres, Athena, S3, Glue and Data Lakes. Excellent facilitation, process design, and documentation skills; able to translate business needs into clear requirements, epics/stories, and testable acceptance criteria. Jira / Scrum experience to organize work, track progress and escalate blockers. Preferred: familiarity with procurement/CLM and spend systems (e.g., Coupa, Ironclad) and how they integrate into a FinOps data flow. Preferred: experience supporting M&A integration for vendor assignment and disposition with playbook-driven execution. What makes this role exciting High-visibility charter to materially improve cost control, forecasting, and time-to-renewal across a broad vendor landscape. Opportunity to create durable playbooks and a vendor catalog that becomes the organizations source of truth for decisions and governance. Direct impact on M&A velocity and integration quality through standard assignment and disposition approaches. Who can apply: Only those candidates can apply who: have minimum 2 years of experience are Computer Science Engineering students Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

About the job: What you will be doing: Support post-merger integration activities for newly acquired businesses, including data migration, process alignment, and system onboarding (Salesforce, Ironclad, and related tools). Conduct and coordinate UAT for system migrations and enhancements, with a primary focus on Salesforce and Ironclad. Identify issues, document findings, and partner with technical teams to drive resolution. Document change management processes, including process flows, training materials, and communications to ensure smooth adoption of new systems and processes on internal wikis and knowledge bases. Provide daily support to Sales leads for M&A, assisting with project tracking, issue resolution, and coordination of integration tasks. Drive initiatives forward by tracking deliverables, following up with stakeholders, and ensuring accountability for project milestones. Identify process gaps and recommend improvements to enhance operational efficiency and data integrity. Assist the sales team in day to day operations through our sales ops help queues in order to drive business forward. What you will need for this role: 1-2 years of experience in sales operations, sales systems, business operations, or a related field; experience with M&A integration is a plus. Hands-on experience with Salesforce (required); experience with Ironclad or other contract lifecycle management tools is strongly preferred. Demonstrated experience in UAT, system migrations, or process improvement projects. Strong documentation skills, with the ability to create clear process flows, training guides, and change management materials. Excellent project management and organizational skills; able to manage multiple priorities in a fast-paced environment. Strong communication and interpersonal skills; able to work effectively with stakeholders at all levels. Analytical mindset with attention to detail and a drive for process optimization. Collaborative, team-oriented approach with a positive attitude and creative problem-solving skills. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00

About the role We are looking for a driven, detail‑oriented, and high‑energy professional to join our India office as an Associate Payroll / Senior Associate Payroll. This role will support India payroll operations in a fast‑paced environment that offers strong opportunities for professional growth and skill development. The position is responsible for ensuring accurate and timely payroll processing, maintaining compliance with relevant local and international regulations, and providing high‑quality support to employees. The ideal candidate will bring strong analytical skills, hands‑on experience with payroll systems, and a collaborative mindset to work effectively across teams. Prior experience with India payroll is essential. This role plays a key part in driving payroll accuracy, compliance, and employee satisfaction across multiple geographies. What You Will Be Doing • Payroll Operations encompass managing end‑to‑end payroll processing for employees, ensuring timely and accurate payroll runs, including equity and stock option payouts. • This role also involves handling full and final settlements and administering employee benefits such as Provident Fund, Labour Welfare Fund, Professional Taxes, Gratuity, and Pension, while maintaining payroll systems like Workday and ADP with a strong focus on data integrity. • In addition, the role ensures compliance with local payroll regulations by preparing and submitting statutory filings and payroll tax reports and supporting both internal and external payroll audits. • Leveraging technology and innovation, including the use of AI/ML to automate processes and improve efficiency, is key to continuous improvement. • The role also provides dedicated employee support by addressing payroll‑related queries and discrepancies, while maintaining strict confidentiality and security of payroll data. What You Will Need for this Position • Bachelor’s degree in accounting, Finance, Human Resources, or related field • 3+ years of India payroll experience • Knowledge of payroll systems (Workday, Dayforce, ADP, etc.) • Experience in a multinational company or shared services environment. • Strong analytical, organizational, and communication skills. • Proficiency in Microsoft Office • Strong written and verbal communication skills • Proficiency in collaboration and coordination • Attention to detail and accuracy

Role & responsibilities Queue & Case Management (Core KRA): Own and actively manage erroneous contract queues, ensuring timely assignment to the team and driving resolution within defined SLAs. Monitor and manage approval queues across Salesforce CPQ, Ironclad, and other deal- related systems, ensuring approvals move efficiently and blockers are addressed proactively. Oversee support intake via Slack, JSM, and email, ensuring tickets are triaged, assigned, tracked, and resolved effectively. Identify aging items, recurring issues, or bottlenecks across queues and escalate risks proactively to RevOps leadership. Sales Enablement & Stakeholder Collaboration Partner closely with Sales and Sales leadership to support active deal cycles and unblock issues quickly. Coordinate with Finance, Legal, and RevOps leadership to resolve deal exceptions and approval delays. Reinforce best practices around deal structure, approvals, and administrative requirements with Sales teams. Process Excellence, Tooling & Analytics: Own team KPIs and dashboards (e.g., cycle time, SLA attainment, backlog, error rate, escalations, Sales satisfaction); communicate performance and trends to leadership weekly. Drive operational projects/initiatives to improve throughput, accuracy, and Sales experience, document SOPs, and wiki playbook. Maintain a strong working knowledge of Finance policies (e.g., Booking and Commissions rules) and ensure consistent application and training across the team. Enforce governance, including approval matrices, delegation of work, and wiki playbook adherence; ensure well-documented audit trails. Implement quality control checks; drive measurable reductions in rework/error rates and time to resolution. Team Leadership & People Management: Manage SPOT Help - stakeholder query management process and contract erroneous queue assignments, ensuring closure of all cases per TAT. Ensure availability for yourself and the team during odd hours to support timely deal closures and provide instant support to Sales during EOM/EOY. Manage team capacity, scheduling, and coverage to meet SLAs across time zones and sales segments. Own onboarding and ramp plans for new hires; drive ongoing skills development and certification on contracting policies and tools. Lead, coach, and develop a team of Revenue Operations Support reps; set clear goals, provide regular feedback, conduct performance reviews, and build strong career paths. Serve as the escalation point for complex requests and exceptions; make sound judgment calls and escalate to senior leadership as needed. Lead monthly contracting office hours and participate in QBRs; facilitate contracting training and refreshers for the team. Preferred candidate profile 5+ years of experience in contract management, deal desk, sales operations, finance, or related fields, with demonstrated progression. 2+ years of people leadership (team lead, supervisor, or manager) preferred; strong mentorship track record required. Bachelors degree with strong academic performance. Proficiency with Salesforce is strongly preferred; experience with CPQ, eSignature (e.g., Adobe Sign/DocuSign), and Ironclad is a plus. Comfortable leveraging AI tools and prompts to increase speed and quality of work. Excellent communication (written and verbal), stakeholder management, conflict resolution skills; comfortable presenting to senior leadership. Strong business acumen, ethics, and judgment; proven ability to solve problems independently and at pace in a dynamic environment. Exceptional time management and prioritization; flexible working hours; able to manage multiple projects while responding to rep requests and meeting deadlines. Advanced skills in PowerPoint, Word, Excel, Outlook, and Adobe; familiarity with internal support channels (e.g., SPOTHelp/Erroneous contracts management) is a plus.

About the job: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Team and Culture: Product designers live at the intersection of business, technology and human values Our 130+ global team of designers, researchers and content writers work seamlessly to create intuitive experiences. We are aggressively shaping the future of event industry through research driven designs We are passionate, creative, and we take pride in our companys intrapreneurially culture Experience of working on enterprise software Day to Day Responsibilities: Create workflows, information hierarchies, wireframes, mock-ups, prototypes and other deliverables Manage projects independently, and collaborate with researchers and content designers Drive design practices and champion human centered design in an agile environment Present your designs to stakeholders and leadership, clearly articulating the decisions made Adopt our product design system - UX standards, best practices, styles, patterns and guidelines Requirements: Masters / Bachelors degree in HCI, Design or a related field with 1-3 years of experience in product design. Good understanding of user centered design principles. Well versed in design, critical thinking, problem solving, and prototyping tools Experience of working on enterprise software is a bonus Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00