Job
Description
Salesforce Proficiency: • Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud. • Deep understanding of Salesforce architecture, security model, configuration, and customization. • Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. • Proven ability to design, develop, and implement complex Salesforce solutions. • Evaluate new Salesforce products and services to identify opportunities for improvement. • Expertise in systematically automating quality assurance within Salesforce, including APEX test classes and code coverage. Salesforce DevOps: • Experience with release management and sandbox management in Salesforce. • Oversee the entire Salesforce development lifecycle, from requirements gathering to deployment. • Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD). • Manage code quality, testing, and deployment processes. • Collaborate with cross-functional teams to ensure smooth releases and minimize downtime. Team Management: • History of managing development and engineering teams. • Proven ability to manage a mix of full-time employees (FTE) and contractors effectively. • Develop and execute a long-term Salesforce strategy aligned with the organization's business objectives. • Foster a collaborative and innovative team culture. • Establish key performance indicators (KPIs) to measure team performance. • Track and analyze metrics to identify areas for improvement. Technical Experience: • Extensive experience (17-20 years) in the Salesforce ecosystem. • Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences. • Experience with customer-facing Experience Cloud websites. • Experience managing the lifecycle of applications outside of Salesforce, such as FinForce. • Lead Salesforce-related activities during M&A processes, including due diligence, data migration, system integration, and user training. • Ensure seamless data flow and synchronization between Salesforce and other systems. Communication: • Proven ability to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams. • Business-facing experience, including prior experience as a project manager or business analyst, focusing on business communication and stakeholder engagement. • Strong ability to translate health metrics into actionable recommendations, showcasing the impact of data analysis on strategic decisions. • Effectively communicate technical concepts to non-technical audiences. • Manage expectations and deliver on commitments, while proactively identify and address potential issues and risks. • Present regular updates on Salesforce initiatives and their impact on business goals. • Create a roadmap for Salesforce adoption and modernization. Show more Show less
