704 Conflict Resolution Jobs - Page 12

Brief - The Strategic Corporate Reseller Director is a pivotal role focused on expanding our company s reach through strategic partnerships with corporate resellers. This position involves developing and executing sales strategies, driving revenue growth, interfacing with key corporate reseller accounts, and ensuring high customer satisfaction. The Strategic Corporate Resellers Director will play a central role in supporting the GTM deployment in Europe, expanding Vertiv visibility across various markets, and supporting the AI and HPC solution selling growth. Responsibilities and Measurement Criteria with Time investment Needed on Each: - (This will describe the overall core responsibilities of the role, decision making responsibilities etc. ) Strategic Relationship Management - Develop and maintain strong, long-term relationships with key decision-makers and stakeholders at client organizations and also maintain relationships with the end-user Understand the reseller s business model and identify opportunities for mutual growth and gaining competitive market share with the corporate reseller. Develop and execute comprehensive account plans to achieve sales targets and revenue growth for assigned corporate reseller accounts within the region. Understand client needs and work with internal teams to tailor solutions to meet their specific requirements, ensuring customer satisfaction and loyalty (local sales teams, solutions architects, technical sales, operations). Collaborate with internal teams (such as Marketing, Product Management, Sales Support, and Operations) to align strategies, deliver value, and provide seamless service to assigned corporate reseller key accounts. Analyze market trends, competitor activities, and industry developments to identify new business opportunities and potential areas of growth. Support resellers in identifying new markets and successful applications, driving innovative solutions. Conduct regular business reviews with corporate reseller key accounts, providing insights, performance updates, and recommendations for improvement, including for end-user performance and needs. Manage and resolve any issues or disputes that may arise, maintaining open lines of communication and a proactive approach to conflict resolution. Own and execute business development plans to drive market share and share of wallet improvement. Prepare accurate and timely reports, forecasts, and updates on key account activities, highlighting progress, challenges, and areas for improvement. Qualifications: - Required/ Minimum Qualifications: - Proven experience in sales, with a focus on B2B and IT resellers. Bachelors Degree. Additional / Preferred Qualifications: - Strong understanding of the corporate reseller ecosystem and established relationships within the industry. Excellent negotiation, communication, and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Strategic thinker with a track record of driving growth and achieving sales targets. Understanding of Edge Solutions, IT Systems, UPS/Power Products, Racks, Thermal, critical space environments, and Service offerings. Time Travel Needed: - TBC

Join JPMorganChase in Fund Servicing and become a pivotal part of our dynamic team. This role offers a unique opportunity to leverage your expertise in fund servicing operations while driving innovation and efficiency. At JPMorganChase, we value career growth and provide a supportive environment for professional development. Be part of a team that is committed to excellence and making a significant impact in the financial services industry. As a Fund Servicing Lead within JPMorganChase, you will be a key player in our fund servicing operations, leveraging your deep knowledge of fund accounting and administration to deliver exceptional service. Your role will involve working closely with various teams, external vendors, and consultants to ensure smooth operations and compliance. You will be responsible for managing a diverse team, interpreting customer needs, and identifying trends to generate innovative solutions. Your advanced listening and questioning skills will be crucial in understanding and addressing complex issues. Your role will also involve strategic planning, stakeholder management, and process automation to improve efficiency and resilience. Your ability to mentor and resolve conflicts will be essential in fostering a positive team environment and driving continuous improvement. Job responsibilities Oversee the execution of fund servicing operations, ensuring compliance with regulatory requirements and maintaining high service standards. Utilize advanced listening and questioning skills to interpret customer needs, identify trends, and generate innovative solutions. Implement strategic plans and administer projects to achieve objectives, leveraging process automation and continuous improvement techniques. Mentor a diverse team, fostering an inclusive environment and promoting professional growth while ensuring quality service delivery. Establish and maintain productive relationships with stakeholders, using emotional intelligence and stakeholder management skills to drive beneficial outcomes. Required qualifications, capabilities, and skills Demonstrated expertise in fund servicing operations, with at least seven years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities. Demonstrated ability to interpret customer needs and generate innovative solutions in a fund servicing environment. Proven experience in strategic planning and administering projects, programs, or systems in a financial services setting. Advanced proficiency in listening and questioning, with a track record of using these skills to address complex issues in fund servicing. Preferred qualifications, capabilities, and skills Experience in stakeholder management and emotional intelligence. Ability to drive mutually beneficial outcomes in a cross-functional team environment. Strong conflict resolution and mentoring skills.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of - Associate, Fraud Investigator We are seeking a high-judgment individual to join us as an Investigator - responsible for evaluating transactions to help protect our client%27s global customer base, brand reputation, and profitability, all while delivering a best-in-class customer experience. This role requires fluency in English and supports both global operations and the UK business. Ideal for recent graduates with a passion for analysis and problem-solving. Responsibilities . Focus on learning processes and handling standard investigation cases under supervision. . Build foundational fraud investigation skills and client knowledge . Analyze and investigate suspicious transactions to detect potential fraud patterns. . Communicate professionally with internal teams and external customers via phone and email. . Maintain site quality and compliance with client policies and guidelines. . Escalate unresolved cases appropriately and ensure proper documentation. . Achieve weekly productivity and quality standards for investigations. . Experienced in the internet space and capable of succeeding in a fast-paced team environment. . Work flexible hours including weekends as needed. Qualifications we seek in you! . Bachelor&rsquos degree - 10+2+3 years . English Language proficiency Score - B2.2 . Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers . Demonstrated ability to work independently and make complex investigation decisions minimum guidance . Excellent problem-solving skills . Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience. . Demonstrated ability to analyze problems logically . Self-disciplined, diligent, proactive and detail oriented . Strong organizational skills . Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency . Demonstrated ability to exceed expectations regarding performance and individual contribution . Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns . Ability to maintain high levels of confidentiality and data security standards . Experience with Microsoft Office, including Outlook, Word, and Excel . Passionate commitment to support our client&rsquos emergence as the world%27s most customer-centric company Preferred Qualifications/ Skills . Knowledge of additional European languages . Experience in fraud prevention or risk analysis domains Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Role Overview: The Employee Relations Lead will be responsible for developing, implementing, and managing employee relations strategies, policies, and programs. This role will serve as a key point of contact for employees and management on all employee relations matters, ensuring fair and consistent application of company policies and compliance with labor laws. The ideal candidate will be a proactive problem-solver with excellent communication and interpersonal skills, capable of building trust and resolving conflicts effectively. Key Responsibilities: Conflict Resolution & Grievance Management: Lead and conduct investigations into employee grievances, complaints, and disciplinary matters, including allegations of harassment, discrimination, and misconduct, ensuring fairness, thoroughness, and confidentiality. Mediate and resolve workplace disputes, fostering positive employee-employer relationships. Provide guidance and support to managers on performance management, disciplinary actions, and termination processes. Policy Development & Implementation: Develop, update, and interpret HR policies and procedures to ensure compliance with relevant labor laws (e.g., Industrial Disputes Act, Factories Act, POSH Act) and company guidelines. Communicate policies effectively to employees and management, ensuring understanding and adherence. Compliance & Legal Adherence: Stay abreast of changes in Indian labor laws and regulations, ensuring company practices remain compliant. Prepare and maintain accurate documentation related to employee relations cases and investigations. Assist in responding to legal inquiries and preparing necessary documentation for legal proceedings related to employee relations. Employee Engagement & Culture: Contribute to initiatives that promote a positive organizational culture, employee engagement, and a harmonious work environment. Educate employees and managers on best practices for effective communication and conflict prevention. Identify trends in employee relations issues and recommend proactive solutions to improve employee satisfaction and retention. Stakeholder Collaboration: Collaborate closely with HR Business Partners, Legal, and other departments to ensure a cohesive approach to employee relations. Serve as an advisor to senior leadership on employee relations matters and potential risks. Qualifications: Master's degree in Human Resources, Business Administration, Law, or a related field. (MBA-HR preferred) 2-7 years of progressive experience in Employee Relations, with a strong focus on conflict resolution, investigations, and policy development. In-depth knowledge of Indian labor laws and regulations (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, PF & ESI, POSH Act). Proven experience in conducting thorough and unbiased workplace investigations. Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Strong interpersonal skills with the ability to build rapport, influence, and negotiate effectively across all levels of the organization. Demonstrated ability to handle sensitive and confidential information with discretion and integrity. Strong analytical and problem-solving abilities. Certifications in HR or Employee Relations are a plus. Why Join Radical Minds? Opportunity to make a significant impact in a fast-paced and growing organization. Collaborative and supportive work environment. Focus on employee well-being and professional development. Competitive compensation and benefits package. Be part of a company that values innovation and its people. How to Apply: Interested candidates are invited to apply through Naukri with their updated resume and a cover letter detailing their relevant experience and why they are a good fit for this role. You can also send ur CV to: manjula.t@radicalminds.net

Manager'sRole & responsibilities Supervise and manage hotel operations across all departments during the shift. Ensure excellent guest service, addressing queries, complaints, and special requests. Monitor the lobby, front office, F&B service points, and public areas for cleanliness, safety, and standards. Handle emergencies (medical, fire, security) and coordinate appropriate responses. Review daily reports, room status, VIP arrivals, and ensure special arrangements. Liaise with Housekeeping, Engineering, F&B, and other departments for seamless operations. Conduct shift briefings with the team; ensure handovers between shifts are smooth. Oversee cash handling, billing issues, and front office reports as per SOP. Support and coach team members to uphold service excellence and brand standards. Maintain records of incidents, guest feedback, and operational issues in the Duty Managers log. Ensure compliance with hotel policies, health and safety standards, and legal requirements. Act as the point of escalation for unresolved guest issues.

Review SDCA cycle for sustenance for improving effectiveness in manufacturing processes. Building a Quality Culture in the Plant by implementing an effective auditing system. Demonstrates execution of MQS guidelines and ; Reviews. Identify and ; evaluate the Risk of Non conformance during the process. Identifies scope in process improvements, process quality Analyzes the overall process status,. Review the process execution. Quality Culture deployment on line by implementing Mahindra guidelines Like QCRT/NOVA C/End. Line Testing as required by Mahindra guidelines. Ensure compliance to statutory requirements related to products manufactured in the plant. Hand ling certification agencies tactfully. Improving Plant Infrastructure Processes for future challenges Preferred Industries Manufacturing Automobile Manufacturing & Trad Education Qualification Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelors of Technology General Experience 10+ yrs Critical Experience Training in Negotiation.conflict resolution.Team management System Generated Core Skills Process Knowledge - Manufacturing Auditing Quality Management System (QMS) Continuous Process Improvement Process Analysis Testing Compliance Management Training & Development Negotiation Conflict Resolution Team Management System Generated Secondary Skills

Join theIBM Systems Development Lab, a global center of innovation and collaboration, where we develop industry-leading technologies that power the future of enterprise computing. As part of one of IBM’s most diverse portfolios of hardware and software technologies, you’ll lead a team that is shaping the future of Linux on IBM Z (s390x) systems—driving automation, modernization, and seamless integration with hybrid cloud and AI platforms. We are seeking ahighly motivated and experienced Engineering Managerto lead the development of innovative solutions that simplify the installation, configuration, and testing of Linux on Z systems. This role combines technical leadership, people management, and strategic delivery to ensure the success of a critical product in IBM’s hybrid cloud ecosystem. Key ResponsibilitiesTeam Leadership & People Management Manage, mentor, and support a team of software developers, fostering a culture of growth, collaboration, and innovation. Conduct regular 1:1s and career development conversations to support individual growth and team engagement. Promote a positive, inclusive, and high-performance team environment. Oversee performance management, including goal setting, feedback, and performance reviews. Drive employee engagement, skill development, and retention of top engineering talent. Project & Product Delivery Collaborate with product managers and stakeholders to define project scope, requirements, and timelines. Translate business requirements into technical epics and stories, and drive end-to-end development. Ensure timely delivery of high-quality software through effective planning, prioritization, and execution. Coordinate with QA, DevOps, and other cross-functional teams to ensure smooth delivery and validation. Proactively manage product releases by identifying and mitigating risks and removing obstacles. Technical Leadership Align OpenShift Container Platform (OCP) development initiatives with enterprise architecture and business goals. Provide technical guidance on architecture, design, and implementation. Ensure adherence to coding standards, security protocols, and development methodologies. Participate in code reviews, design discussions, and technical decision-making. Stay current with emerging technologies and industry trends to inform technical strategy. Customer & Stakeholder Engagement Act as a point of contact for technical escalations and customer issues. Ensure alignment between engineering efforts and business goals. Communicate project status, risks, and outcomes to stakeholders clearly and effectively. Collaborate with Red Hat, open-source communities, and global IBM teams to drive innovation and integration. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of experience in IT, with a focus on systems product R&D and cloud technologies Proven experience managing technical teams, including hiring, mentoring, and performance management Strong problem-solving and conflict resolution skills Deep understanding of Linux/Unix operating systems Hands-on experience with container technologies (Docker, Kubernetes) and Red Hat OpenShift (OCP) Proficiency in programming languages such as Python, C++, Go, or Java Experience with automation and scripting (Shell, Python, Perl, Ansible) Familiarity with CI/CD tools and frameworks (e.g., Jenkins, Robot) Working knowledge of Agile, DevOps, and Design Thinking methodologies Experience with project and defect tracking tools (e.g., Jira, GitHub, RTC, RQM) Excellent written and verbal communication skills in English Ability to work effectively in global, cross-functional teams Preferred technical and professional experience Familiarity with IBM Z (s390x) architecture Exposure to AI/ML technologies and their integration into enterprise systems Passion for open-source collaboration and community engagement Experience aligning technical initiatives with enterprise architecture and business goals

Your Role and Responsibilities As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your primary responsibilities include: Direct Problem-Solving Experience:Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking ExperienceIn-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction:Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor's Degree Experience5+ years Basic knowledge in Operating system administration (Windows, Linux) Basic knowledge in database administration (DB2, Oracle, MS SQL) EnglishFluent in speaking and writing Analytical thinking, structured problem-solving techniques Strong positive customer service attitude with sensitivity to client satisfaction. Must be a self-starter, quick learner, and enjoy working in a challenging, fast paced environment. Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions. Preferred technical and professional experience Master's Degree in Information Technology Knowledge with OpenShift Knowledge with Apache Flink and Kafka Knowledge with Kibana Knowledge with Containerization and Kubernetes Knowledge with scripting (including Python, JavaScript) Knowledge with products of IBM's Digital Business Automation Product Family Knowledge with Process/Data Mining Knowledge with Containerization Basic knowledge of process/data mining Basic knowledge of LDAP Basic knowledge of AI technologies Fluent in speaking and writing in English Experience in Technical Support is a plus

Scrum Master Facilitating Scrum ceremonies such as daily stand-ups, sprint planning, review, and retrospectives Ensuring the team follows Scrum values, principles, and practices Removing obstacles that impede the teams progress Protecting the team from external interruptions and distractions Coaching the team on Agile practices and Scrum methodology Promoting continuous improvement and encouraging experimentation Facilitating conflict resolution and decision-making within the team Working with the product owner to ensure the product backlog is prioritized and well-groomed Collaborating with stakeholders and other teams to facilitate cross-functional teamwork Providing training and guidance to new team members on Scrum and Agile practices Scrum Master skill requirements: The ideal candidate for the Scrum Master role should have a deep understanding of the Agile methodology and the Scrum framework, as well as strong leadership, communication, and facilitation skills, some of the other key requirements for the position of a Scrum Master are: Strong understanding of Agile and Scrum methodologies Excellent communication and facilitation skills. Ability to remove obstacles and facilitate decision-making Experience coaching and mentoring teams Strong conflict-resolution and problem-solving skills Ability to work effectively with cross-functional teams Familiarity with Agile tools and practices such as retrospectives and daily stand-ups Support Hours - Hong Kong Timings ( 6:00 AM IST to 3:00 PM IST)

. . Territory Manager Job Summary Purpose of the role is to manage the Metal Cutting business MC business operates in all major segments of the industry - Automotive, General Engineering, Energy, Railways Private Accounts, Government - Steel, Railways, Defense and Public Sector. Incumbent has to execute the Strategy efficiently and drive market share gain. Incumbent has to deliver the Top line and bottom line and drive the strategic initiatives to develop business for future growth of sales in territory. Key Responsibilities Sales and business development in the region Provide regular Projections for the month / Forecasts for the Quarter/ Year as required by the Business Provide leadership to sales team in the region. Key interface between customers and Metal Cutting INDIA Collaborate with the RPM team to develop new applications and products to increase sales Encourage and maintain excellent working relationships with distributors and end-users/customers to develop partnerships Keep customers well informed about latest technology developments and product innovations. Regularly review the changes and dynamics of the market to ensure that the opportunities are in line with the companys strategy. Support and participate in team sales initiatives by sharing relevant information for assigned accounts. Prepare regular progress, status and forecast reports to management in the assigned area of responsibility. To manage customer accounts payable and ensuring on- time collection. To continuously improve current working knowledge of existing and new products and services Work with the Sales head to develop long term strategy for the region and execute efficiently Collect market intelligence and take part in developing an action plan Pipeline opportunity management using CRM to deliver desired growth Close CFT working with design /engineering, customer service, manufacturing, logistics etc. Live cultural beliefs of Customer First, Everyone Matters, Own It, Be Bold and Focus Now. Demonstrate values of Kennametal - Safety, Integrity, Respect, Accountability. Education Skills Bachelor s Degree in engineering, Business or Marketing. An advanced business degree is desired 15+ years of experience in Sales, preferable in metal cutting Industry prior experience in channel management Strong verbal and written communication skills. Ability to collaborate Learning agility conflict resolution skills. Ability to asses market needs Willing to travel extensively Should be Competent in understanding and communicating all product and technical information. Be able to effectively present value proposition to Customers and to the channel partners. Be self-motivated, inventive, and possess outstanding leadership skills coupled with sound business judgment Equal Opportunity Employer Job Segment: Marketing Manager, Field Sales, Materials Science, Design Engineer, Social Media, Marketing, Sales, Science, Engineering

. . Territory Manager Job Summary Purpose of the role is to manage the Metal Cutting business MC business operates in all major segments of the industry - Automotive, General Engineering, Energy, Railways Private Accounts, Government - Steel, Railways, Defense and Public Sector. Incumbent has to execute the Strategy efficiently and drive market share gain. Incumbent has to deliver the Top line and bottom line and drive the strategic initiatives to develop business for future growth of sales in territory. Key Responsibilities Sales and business development in the region Provide regular Projections for the month / Forecasts for the Quarter/ Year as required by the Business Provide leadership to sales team in the region. Key interface between customers and Metal Cutting INDIA Collaborate with the RPM team to develop new applications and products to increase sales Encourage and maintain excellent working relationships with distributors and end-users/customers to develop partnerships Keep customers well informed about latest technology developments and product innovations. Regularly review the changes and dynamics of the market to ensure that the opportunities are in line with the companys strategy. Support and participate in team sales initiatives by sharing relevant information for assigned accounts. Prepare regular progress, status and forecast reports to management in the assigned area of responsibility. To manage customer accounts payable and ensuring on- time collection. To continuously improve current working knowledge of existing and new products and services Work with the Sales head to develop long term strategy for the region and execute efficiently Collect market intelligence and take part in developing an action plan Pipeline opportunity management using CRM to deliver desired growth Close CFT working with design /engineering, customer service, manufacturing, logistics etc. Live cultural beliefs of Customer First, Everyone Matters, Own It, Be Bold and Focus Now. Demonstrate values of Kennametal - Safety, Integrity, Respect, Accountability. Education Skills Bachelor s Degree in engineering, Business or Marketing. An advanced business degree is desired 15+ years of experience in Sales, preferable in metal cutting Industry prior experience in channel management Strong verbal and written communication skills. Ability to collaborate Learning agility conflict resolution skills. Ability to asses market needs Willing to travel extensively Should be Competent in understanding and communicating all product and technical information. Be able to effectively present value proposition to Customers and to the channel partners. Be self-motivated, inventive, and possess outstanding leadership skills coupled with sound business judgment Equal Opportunity Employer Job Segment: Materials Science, Marketing Manager, Field Sales, Design Engineer, Engineer, Science, Marketing, Sales, Engineering

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment . Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: Total 6-8 years of IT industry experience Experience in playing the Scrum Master role for at least two year for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams Any Agile Toolset expertise Preferred Skills/Experience: Experience is playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity) Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc. Certified Scrum Master Certification Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. Experience working in Jira We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere - from the data center to the cloud, to the edge and beyond. SUSE puts the open back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders. APAC Employee Relations Specialist Job Description Join SUSEs global HR team as an Employee Relations Specialist, reporting to the Global ER People Policy Director. Our professional, committed, and dynamic team plays a pivotal role in fostering positive employee relations worldwide, contributing invaluable expertise to SUSEs success. This role primarily focuses on the Asia Pacific region, with a strong emphasis on India and China , managing ER case support (e.g., performance improvement plans, investigations), leading union relationships, and ensuring compliance with local employment legislation. Youll also have the unique opportunity to expand your expertise into other countries, supporting colleagues during peak workloads and holidays. This is an excellent development opportunity for those seeking to learn about global ER support within a collaborative environment that works closely with People Business Partners. What Youll Do: ER Case Management Advisory: Act as a trusted advisor to team members and leaders, providing timely guidance and expert support for resolving workplace issues (disputes, ill health, performance, conduct, separations). Manage external legal support across Asia Pacific. Policy Development Compliance: Ensure full compliance with country, federal, state, and local employment laws. Play a key role in developing and revising global SUSE people policies, managing employee handbooks, and conducting regular reviews to ensure alignment with SUSEs values and best practices. Proactive ER Change Leadership: Develop strategies to prevent workplace issues, using data and insights. Provide guidance on labor law requirements during change management projects and organizational transformations. Values Champion: Act as a guardian and champion of SUSEs values, ensuring they guide all actions and foster an inclusive, supportive work environment. Continuous Improvement: Identify opportunities, contribute to initiatives, and promote our brand as a People Team, consistently seeking ways to deliver best-in-class HR service. What Youll Bring: Background in Labor Law, Human Resources degree, or equivalent practical work experience. Proven experience in Employee Relations, with significant expertise providing support in India and China . Demonstrated experience leading Union relationships and a thorough understanding of employer obligations. Strong knowledge of employment laws and regulations in the countries you will support. Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness. Strong problem-solving and conflict resolution abilities. Fluency in English is required; Chinese language skills are highly valued. Proficiency in Google Workspace or Microsoft Office suite. Personal Attributes: Ability to work independently and collaboratively in a fast-paced, dynamic environment. A deep commitment to promoting fairness, diversity, equity, and inclusion. Growth mindset with a dedication to continuous learning and development. High integrity, building long-term trust with colleagues and stakeholders. Proven organizational skills and the ability to effectively prioritize competing tasks. Job Human Resources What We Offer We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements. SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. This is a compelling opportunity for the right person to join us as we continue to scale and prosper. If you re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now! We give you the freedom to be yourself. You will work in a global community of unique individuals - like you - with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics. Sounds like the right fit for you Click A pply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community . SUSE Values Choice Innovation Trust Community

Job Description Proficient in effective Verbal and Written Communication skills. Should have the ability to work with a team and have time management and organizational skills. Should be result details oriented and have immaculate credentials on honesty integrity. Should be a quick learner with the ability to learn new things quickly. Ability to multitask and work under pressure with minimum supervision in the fast paced engineering environment. Should have a minimum typing speed of 30 ~ 35 words per minute. Sound knowledge of Computer applications like MS Office. Excel knowledge is a must. Ability for Conflict resolution, Ability to manage pressure, solution oriented 8+ years of Customer Service or related experience is a plus. Strong data entry and organizational skills. Detailed oriented and good follow-up skills Knowledge of technical aspects of assigned product lines and customers. Able to effectively manage many priorities and issues. Excellent leadership and supervision skills. Strong project management skills YOUR RESPONSIBILITIES WILL INCLUDE: The incumbent will be responsible to handle day to day Customer Service activities to support business. This includes but is not limited to the following - Specialist in the customer service core responsibility of managing end to order to cash process flow cycle, that involves receiving and fulfilling customer requests for goods and services. Demonstrates core customer service skills at all times, paying attention to details, great interpersonal skills, positive attitude, ability to analyze the situation, listen effectively, communicate clearly, foresee resolve problems timely. Manage accounts in terms of order processing, order related enquiry handling, order follow up, pricing integrity, on-time deliveries, complete order fulfillment within the specific lead times. To Provide appropriate resolution to customer queries immediately or within standard service lead times using appropriate communication channels. Have continuous business related conversations with the customer. Is a subject matter expert of the Retail Brand Customers handled by self and majority of the brands handled within the team. Takes ownership in documenting any information related to a specific RBO / factory. Assist in gathering business requirements and analyze activities to facilitate continuous process Improvement resolving complex problems. Serves as a principal liaison with sales global teams for assigned Retail brand customers. Assigned to the most complex customer groups. Resolve most questions and problems through knowledge of work processes and product specifications Able to address, resolve and foresee challenges in daily routine operations collaborating with the various cross functional teams within across global teams. Meeting customer requirements on time and effectively thereby winning their goodwill. Sensitization of the client requirements and accordingly prioritize the activities. Has empathy for the customers situation. Developed expertise in a variety of work processes or activities required in an organization. Has an in-depth understanding of the various automated information systems like Oracle, Vips, WCS etc available for order processing and is able to assess the functionality and efficiency of systems and provide feedback/suggestions for process improvements. Maintain professional working relationships with internal and external customers and colleagues. Actively participate in all discussions contributing to build a stronger organisational culture. Work effectively as a part of the team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate. As a specialist, one should be able to quickly adapt, upgrade oneself and mentor/train the customer service team members on various Standard operating procedures and process improvements in the changing market environment. Carries out daily monitoring activities with respect to the open order report management system for the team and takes inputs on the delayed/overdue orders at various stages. Works autonomously and leads a team in a variety of routine to complex tasks. May be considered a working supervisor or lead to junior staff members. May serve as a resource to others in the resolution of complex problems and issues. Partners with the CS managers on continuous process improvements, customer service team strategies and implement initiatives which will improve the overall customer service team functions and responsiveness. Support in Implementing ambitious customer satisfaction goals, and better-enabled customer service staff members to effectively meet them. Adhere to agreed standards of quality and productivity and process all orders/ queries with a minimum 98% accuracy rate. Bachelor s degree or equivalent

Platinum Hospital Pvt Ltd is looking for Human Resource - HR Executive to join our dynamic team and embark on a rewarding career journey Handle recruitment, onboarding, and employee engagement Maintain HR records and process payrolls Support training programs and performance reviews Ensure policy compliance and conflict resolution

Role Summary: The Project Manager will plan, direct, and ensure the successful outcome of projects utilizing the assigned project teams, as well as standards, practices, and toolsets established within Flowserve. You will work directly with internal and external stakeholders to ensure all project activity is regularly reported to the client and performed as per agreed technical specifications and project terms and conditions. Responsibilities Requirements: Demonstrate ownership and accountability for total project execution, performance, and safety (project initiation to project completion) on all assigned projects. Drive improved customer relationships through creating a work environment that is free of unfavorable circumstances or perceptions for either party, that meets or exceeds performance expectations of the customer. Ensure a "clean order" before commencement of work on an assigned project and utilize the change management system to control the scope of work and associated cost, throughout the life of the project. Coordinate activities of all matrix reports (per Project). Responsible for managing spending expectations on each assigned Project. Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Follow the right escalation processes and take overall ownership of all reports. Experience in program/project management. Excellent presentation, oral and written communication skills, including meeting and workshop facilitation experience Team building, problem-solving, and conflict resolution skills Experience using Microsoft Office. Adaptability, flexibility, and proactivity. BS or BA Degree in relevant field and 3-5 years relevant experience Other duties as assigned. Preferred Experience / Skills: Excellent estimating, scheduling budgeting skills Proven experience in risk and change management Greenbelt, Blackbelt or Lean training experience preferred Rotating equipment experience

Role Summary: The Project Manager will plan, direct, and ensure the successful outcome of projects utilizing the assigned project teams, as well as standards, practices, and toolsets established within Flowserve. You will work directly with internal and external stakeholders to ensure all project activity is regularly reported to the client and performed as per agreed technical specifications and project terms and conditions. Responsibilities Requirements: Demonstrate ownership and accountability for total project execution, performance, and safety (project initiation to project completion) on all assigned projects. Drive improved customer relationships through creating a work environment that is free of unfavorable circumstances or perceptions for either party, that meets or exceeds performance expectations of the customer. Ensure a "clean order" before commencement of work on an assigned project and utilize the change management system to control the scope of work and associated cost, throughout the life of the project. Coordinate activities of all matrix reports (per Project). Responsible for managing spending expectations on each assigned Project. Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Follow the right escalation processes and take overall ownership of all reports. Experience in program/project management. Excellent presentation, oral and written communication skills, including meeting and workshop facilitation experience Team building, problem-solving, and conflict resolution skills Experience using Microsoft Office. Other duties as assigned. Preferred Experience / Skills: Excellent estimating, scheduling budgeting skills Proven experience in risk and change management Greenbelt, Blackbelt or Lean training experience preferred Rotating equipment experience Adaptability, flexibility, and proactivity. Mechanical Engineer with 6-8 years of Project Management experience in OE Rotary equipment manufacturing / EPC, preferably from high energy pump manufacturing.

Role Summary: The Project Manager will plan, direct, and ensure the successful outcome of projects utilizing the assigned project teams, as well as standards, practices, and toolsets established within Flowserve. You will work directly with internal and external stakeholders to ensure all project activity is regularly reported to the client and performed as per agreed technical specifications and project terms and conditions. Responsibilities Requirements: Demonstrate ownership and accountability for total project execution, performance, and safety (project initiation to project completion) on all assigned projects. Drive improved customer relationships through creating a work environment that is free of unfavorable circumstances or perceptions for either party, that meets or exceeds performance expectations of the customer. Ensure a "clean order" before commencement of work on an assigned project and utilize the change management system to control the scope of work and associated cost, throughout the life of the project. Coordinate activities of all matrix reports (per Project). Responsible for managing spending expectations on each assigned Project. Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Follow the right escalation processes and take overall ownership of all reports. Experience in program/project management. Excellent presentation, oral and written communication skills, including meeting and workshop facilitation experience Team building, problem-solving, and conflict resolution skills Experience using Microsoft Office. BS or BA Degree in relevant field and 5-7 years relevant experience Other duties as assigned. Preferred Experience / Skills: Excellent estimating, scheduling budgeting skills Proven experience in risk and change management Greenbelt, Blackbelt or Lean training experience preferred Adaptability, flexibility, and proactivity.

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. As a Scrum Master, you will routinely wear the hats of facilitator, teacher, coach, and mentor to help enable your product team to develop customer-centric software products from idea to production. The candidate would be a servant leader to the team cultivating an environment of efficiency and coaching on scrum best practices, removing team impediments (including addressing root causes), and facilitating collaborative interactions and events aimed at delivering business value. Although they will care about the success of the product, they will care more about the health and success of their team. An ideal candidate will comfortably speak to the essence of the agile manifestos 12 principles and will exemplify the scrum values of focus, courage, openness, commitment, and respect. Responsibilities Teach the mechanics and value of the scrum framework, along with value-driven product development techniques. Facilitate effective working sessions and team events as desired by the team. (e.g. vision, roadmap, release planning, sprint review, retrospective, sprint planning, story mapping...) Train the team to conduct effective daily stand-up meetings focused on attaining the sprint goal. Facilitate focused team retrospectives aimed at helping the team identify opportunities for improvement with a plan of action. Coach product owners in best practices for managing stakeholder relationships, as well as maintaining and organizing an effective product backlog. Teach and mentor organization in writing effective user stories. Facilitate the definition of done negotiations that enable higher product quality through better extreme programming behaviors and DevOps practices (TDD/CI/CD). Coach team members in agile estimation techniques aimed at generating effective team discussions and valuable, working software every sprint. Coach team members on the daily application of the Agile Manifestos 12 principles and provide guidance on correcting anti-patterns and issues made visible by the scrum framework. Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness. Frequently assess the scrum maturity of the team and organization in order to coach the team and organization to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Proactively conduct one-on-one conversations with team members focused on building trust, identifying coaching opportunities, and improving overall team cohesion and morale. Proactively anticipate and prevent impediments that may impact the team React with efficiency and tenacity to remove newly discovered impediments impacting the team, including elevating awareness of any organizational impediments discovered in the process. Ensure contributing causes, triggers, and knowledge gaps are effectively identified and addressed. Partner with Agile thought-leaders to explore and become involved in opportunities for improvement across the scrum teams and company as a whole. Qualifications Required Skills: Multiple, advanced certifications beyond CSM or PSM-I (Candidate has obtained at least two of any of the following cert options: A-CSM, PSM-II, CSP-SM, PSM-III, ICP-ACC, ICP-ATF, CAL-I, CAL-II, CAL-E, CAL-O, CAL-T, ICP-APM, ICP-DAS) Proven, demonstrable expertise in group decision making (e.g. Liberating Structures /or Kaner s Diamond of Participatory Decision Making) Proven, demonstrable expertise in effective facilitation (e.g. visual/sketching techniques, graphic facilitation, /or design thinking techniques) Proven, demonstrable expertise in coaching models (e.g. G.R.O.W., Coaching Conversation Arc, 9 Coaching Roles, Powerful Questions) Required Experience Education: 3 to 5 years as practicing ScrumMaster, exclusively as ScrumMaster and not an SM-Project Manager-hybrid Location Hours of Work HIH-Hyderabad General Shift (11:30 AM - 8:30 PM IST) Equal Opportunity Statement About Evernorth Health Services

We are seeking a Manager HR to join our Alwar factory team. You will be responsible for managing Resourcing, Employee Engagement & Retention. The aim is to ensure that HR operations is driven effectively for Alwar Plant. Your role plays a crucial part in partnering with Plant head s and other local and global business stakeholders, which will positively impact our people strategy implementation. In this position, you will report to Factory Head HR. This position is in Alwar, Rajasthan. Team you belong to You will join a team of HR professionals in MEI region who are experts in various HR domains and collaborate to drive common goals at region level. We are currently strengthening our team competencies and going digital for many of our people processes. So, you will get a wonderful experience and learning opportunity in our growth journey. Our team culture is all about driving results while following Metso values and leadership principles. The members in our team are located in India (Gurugram, Alwar, Ahmedabad, Vadodara), Saudi Arabia and UAE. Position Overview Metso is seeking a dynamic and experienced HR Manager to lead Talent Acquisition at our Alwar manufacturing facility. This is a HRBP role responsible for driving people initiatives aligned with business goals with different departments. The incumbent will ensure smooth HR operations, a positive employee experience. This role offers a unique opportunity to work closely with plant leadership and global stakeholders to build a high-performing and engaged workforce. What you ll do Be a strong HR partner for management teams in Alwar Factory. Understand & align HR deliverables based on business needs. Provide timely HR support to employees in various departments in Alwar (internal customers) Identify opportunities and enhance employee experience at Metso including areas of talent acquisition, talent development, people operations, engagement and retention. Identify critical roles and critical talent across the functions and implement retention measures Drive the accountability culture for Performance and Safety. Review periodic reports regarding attrition, employee productivity, safety, HR processes etc. and take the necessary steps to improve the same Collaborate with local & global HR teams to drive people initiatives. Who we are looking for MBA/PG in Human Resources from a reputed institute. 12-15 years of HR experience, with 7+ years in factory HR roles in MNCs. Proven expertise in organizational development, change management, and culture building. Excellent communication, stakeholder management, and conflict resolution skills. Experience working in matrix structures and managing cross-functional stakeholders. Digital mindset with a proactive, solution-oriented approach. Proficient in English (written & verbal). What We Offer Competitive compensation and benefits. Annual performance-based global bonus. Diverse learning and development opportunities, global mobility, and mentorship. Access to a worldwide HR network for support and best practices. A collaborative, inclusive, and values-driven culture where you can thrive.

Key Responsibilities 7 to 8 years of experience as a Scrum Master, with expertise in scaling Agile frameworks Agile Leadership: Provide strategic guidance on Agile best practices and frameworks. Facilitate Scrum Events: Lead daily stand-ups, sprint planning, reviews, and retrospectives. Mentorship & Coaching: Train and mentor Scrum Masters and Agile teams. Remove Impediments: Identify and eliminate obstacles that hinder project progress. Stakeholder Management: Collaborate with executives, product owners, and cross-functional teams. Process Optimization: Continuously refine Agile processes to enhance efficiency. Risk Management: Identify potential risks and implement mitigation strategies. Scaling Agile: Support Agile adoption across multiple teams and departments. Required Experience & Qualifications Proven track record of leading Agile transformations. Technical Knowledge: Strong understanding of software development life cycle (SDLC) and Agile tools (JIRA, Confluence, etc.). Leadership & Communication: Exceptional ability to coach teams and facilitate discussions. Problem-Solving: Expertise in conflict resolution and removing roadblocks. Certifications: Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

Job Description Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review , bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation. Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa s Leadership Principles, facilitates coaching and training as needed Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability. Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience Provide support for regulatory legislative reporting and processes required in the HR domain for the respective market supported, where applicable 6 years of work experience with a bachelor s degree or at least 3 years of work experience with an Advanced degree e.g., Masters, MBA

Supriya life science ltd is looking for Manager to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper - level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Job Summary: If you are a Sales professional and looking for career opportunity, Emerson has an exciting offer to you! Digital Sales Engineer role will handle sales of Analytical Products in Mumbai Region. In this role your responsibilities will be: Early engagement with End Users / OEMs and Effective coverage of OEMs and End Users in Mumbai region. Responsible for Booking Targets, tracking all end user projects in advance and positioning upselling our flow portfolio products. Manages and collaborates with field sales team having overall responsibility to Meet/Exceed Budget/Targets. Extensive travelling, Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business. Creating primary demand for Emerson s Analytical Products (Liquid Combustion and Flame and Gas ) portfolio Products, plus Analytical systems for process /power industry Develop and build relationships with key customer decision-making teams to influence and gain market share of Emerson s Analytical portfolio Products/Systems. Protecting and expanding install base customers. Regular meeting with key customer s top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets. Team Collaboration: internal / external customers communication, open-mindedness, and conflict resolution when working with other team members on a joint objective. Ensure following all Emerson Values and Ethics standards. Who You Are: You quickly and conclusively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach. For This Role, You Will Need: 5-7 years proven experience Candidates having experience in selling / handling Analytical products will be added advantage Preferred Qualifications that Set You Apart: Degree or equivalent in Engineering in Instrumentation / Chemical Our Culture Commitment to You: . .

Responsibilities: Lead and manage a team of Success Coaches, ensuring they're well-prepared to guide their alloted students. Provide ongoing training, feedback, and resources for guiding students effectively. Create specific plans to boost Success Coach effectiveness, focusing on engaging students, completing courses, reducing dropouts/churn, and ensuring they continue subscribing each month to increase student retention. Regularly assess Success Coaches, provide guidance, implement feedback channels and monitor progress of success coaches. Ensure to update team training manuals and playbooks regularly based on learners mindset and behavior. Taking responsibility for the team outcomes, performance and efficiency, reach monthly team outcomes for student retention. Make sure students consistently learn with the help of Success Coaches and stay on track with the course. Handling escalations from time to time and improving customer experience. Analyzing and sharing active feedback and trends about the learners behavior, pain points, challenges to product teams to improve customer experience. Take ownership of the student's learning journey from onboarding to placement preparation. Qualifications and Skills Required: Strong communication skills in English (Verbal and Written) 1-2 years of experience in Customer success or Customer support roles Leadership skills with the ability to motivate and guide a team towards achieving collective goals. Customer focus and adaptability to different personality types Ability to multitask, set priorities and manage time effectively Problem solving and growth mindset. Must be strong in handling objections Person who is very dedicated, works hard, and is very determined. Work experience with ed-tech companies will be an added advantage. Languages: Excellent Proficiency in English Native language Tamil