691 Conflict Resolution Jobs - Page 11

Description We are seeking an experienced Executive Customer Service to join our dynamic team in India. The ideal candidate will have a strong background in customer service and a passion for helping customers resolve their issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Manage customer inquiries and provide effective solutions in a timely manner. Handle customer complaints and escalate issues when necessary to ensure customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve customer service processes and enhance customer experience. Provide feedback on customer service trends and areas for improvement. Skills and Qualifications Bachelor's degree in Business Administration, Communications, or related field. 4-10 years of experience in customer service or related field. Strong verbal and written communication skills. Proficiency in customer service software and CRM systems. Excellent problem-solving skills and ability to think critically under pressure. Ability to work collaboratively in a team environment and handle multiple tasks effectively.

Qualification/ Personal Attributes Graduate/MBA 5-10 Years Job Description Retention & increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned region. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Reconciliation of accounts with the channel partners Up keeping all sales records on maintain data delated to sales. Good geographical Exposure Order processing

Job Summary The successful candidate will oversee component engineering governance, processes, tools, and activities. This role focuses on Electrical / Electronic / Electromechanical (EEE) components in NetApp products. The Component Engineer will utilize technical skills in component research to select components that meet technical requirements, minimize costs, ensure second source availability, and manage obsolescence risks. Responsibilities include developing component requirements, selecting parts, analyzing alternatives, addressing obsolescence issues, considering environmental factors, and collaborating with OPM, Engineering, Supply Chain, and Contract Manufacturers. Job Requirements Clear understanding and demonstrated knowledge of Form/Fit/Function (FFF) equivalence Up-to-date knowledge of RoHS, REACH, and international environmental standards for electronic components Good grasp of standard quality requirements Experience in Oracle Agile PLM, including creating MCO, CO, and DO Familiarity with 3rd party component databases like IHS/Z2data Previous experience in a similar work environment Strong written and oral communication skills Proficiency in English and Microsoft Office Excel Attention to detail, independent yet collaborative teamwork, good problem-solving abilities Eagerness to learn and adapt, constructive conflict resolution skills Effective organizational skills for managing multiple projects and deadlines Excellent communication skills for cross-functional collaboration Adaptability and flexibility in dynamic work settings Empathy to promote a positive work environment. Education Bachelors degree in Electrical &/or Mechanical Engineering. Minimum 2 years experience is mandatory as a Component Engineer

Job Summary: The Strategic Sourcing Supervisor plays a key role in developing and executing sourcing strategies that support internal business needs. This role involves managing a team of sourcing specialists, building strong relationships with stakeholders and suppliers, and driving cost-effective, high-quality procurement outcomes. The ideal candidate will be a strategic thinker, effective communicator, and experienced leader with a strong background in sourcing and vendor management. Key Responsibilities: Stakeholder Engagement & Communication - Partner with senior leaders to align sourcing strategies with business goals. - Guide stakeholders in making cost-effective purchasing decisions. - Communicate sourcing goals, practices, and updates to internal teams. - Participate in quarterly business reviews (QBRs) with stakeholders and vendors. Team Leadership & People Management - Lead, mentor, and develop a team of sourcing specialists. - Support talent development and succession planning. - Delegate responsibilities effectively and foster accountability. - Monitor team performance and provide regular feedback. Sourcing Strategy & Execution - Develop and implement category-specific sourcing strategies. - Lead complex negotiations and manage high-value transactions. - Conduct RFx events and manage contract development. - Collaborate with legal, risk, and data privacy teams on sourcing processes. Vendor & Project Management - Identify and manage strategic suppliers across categories. - Resolve supplier disputes and ensure contract compliance. - Drive cost savings, service improvements, and process efficiencies. - Provide regular updates on sourcing activities and financial impact. Role Breakdown: - Negotiations: 30% - Vendor Management: 20% - Internal Customer Support: 20% - Team Management: 20% - Project Management: 10% Required Skills & Competencies: - Organizational Agility - Understands internal dynamics and how to navigate them. - Cross-functional Collaboration - Works effectively across departments. - Critical Thinking & Creativity - Solves problems with innovative solutions. - Customer Focus - Builds trust and delivers value to internal clients. - Drive for Results - Consistently meets or exceeds performance goals. - Leadership & Delegation - Inspires and empowers team members. - Conflict Resolution & Development - Handles performance issues and fosters growth. Qualifications: - Bachelor s degree in Business, Supply Chain, or related field (Master s preferred). - 6-8 years of experience in strategic sourcing or procurement. - 2+ years in a supervisory or leadership role. - Strong negotiation, analytical, and communication skills. - Experience with sourcing tools, contract management, and vendor evaluation. ?

Job Summary: The Strategic Sourcing Supervisor plays a key role in developing and executing sourcing strategies that support internal business needs. This role involves managing a team of sourcing specialists, building strong relationships with stakeholders and suppliers, and driving cost-effective, high-quality procurement outcomes. The ideal candidate will be a strategic thinker, effective communicator, and experienced leader with a strong background in sourcing and vendor management. Key Responsibilities: Stakeholder Engagement & Communication - Partner with senior leaders to align sourcing strategies with business goals. - Guide stakeholders in making cost-effective purchasing decisions. - Communicate sourcing goals, practices, and updates to internal teams. - Participate in quarterly business reviews (QBRs) with stakeholders and vendors. Team Leadership & People Management - Lead, mentor, and develop a team of sourcing specialists. - Support talent development and succession planning. - Delegate responsibilities effectively and foster accountability. - Monitor team performance and provide regular feedback. Sourcing Strategy & Execution - Develop and implement category-specific sourcing strategies. - Lead complex negotiations and manage high-value transactions. - Conduct RFx events and manage contract development. - Collaborate with legal, risk, and data privacy teams on sourcing processes. Vendor & Project Management - Identify and manage strategic suppliers across categories. - Resolve supplier disputes and ensure contract compliance. - Drive cost savings, service improvements, and process efficiencies. - Provide regular updates on sourcing activities and financial impact. Role Breakdown: - Negotiations: 30% - Vendor Management: 20% - Internal Customer Support: 20% - Team Management: 20% - Project Management: 10% Required Skills & Competencies: - Organizational Agility - Understands internal dynamics and how to navigate them. - Cross-functional Collaboration - Works effectively across departments. - Critical Thinking & Creativity - Solves problems with innovative solutions. - Customer Focus - Builds trust and delivers value to internal clients. - Drive for Results - Consistently meets or exceeds performance goals. - Leadership & Delegation - Inspires and empowers team members. - Conflict Resolution & Development - Handles performance issues and fosters growth. Qualifications: - Bachelor s degree in Business, Supply Chain, or related field (Master s preferred). - 6-8 years of experience in strategic sourcing or procurement. - 2+ years in a supervisory or leadership role. - Strong negotiation, analytical, and communication skills. - Experience with sourcing tools, contract management, and vendor evaluation. Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Role Summary: We are seeking a certified and experienced Scrum Master to facilitate Agile practices and ensure the successful delivery of high-quality products. The ideal candidate will be a servant-leader who fosters collaboration, removes impediments, and drives continuous improvement within cross-functional teams. Key Responsibilities: Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives). Coach team members on Agile principles and best practices. Remove impediments and shield the team from external distractions. Track and report key Agile metrics (velocity, burndown, etc.). Collaborate with Product Owners to ensure a well-groomed and prioritized backlog. Foster a culture of continuous improvement and high performance. Ensure adherence to Agile frameworks and organizational standards. Work from ODC/Client office if required Qualifications: Certified Scrum Master (CSM, PSM I or higher). 3+ years of experience as a Scrum Master in Agile environments. Strong understanding of Agile methodologies (Scrum, Kanban, SAFe). Excellent facilitation, coaching, and conflict-resolution skills. .

Experience : 12+ Years Domain : Banking & Financial Services Job Summary We seek a Senior Engineering Manager (Java) with deep technical leadership and stakeholder engagement skills to lead large-scale banking and financial systems projects. You will be pivotal in delivering technical solutions and managing low-code/no-code financial integrations , working across onshore and offshore teams . This role blends engineering excellence, complex stakeholder management, and strong team and program leadership. The role requires overseas travel and working with customers, conducting/leading workshops Key Responsibilities End-to-End Delivery Ownership : Lead delivery of enterprise-grade products and services involving Java-based microservices , batch file integrations , and financial data transformation workflows. Solution Architecture Adherence: Ensure the team follows agreed architecture using Spring Boot , Spring Cloud , REST APIs, and cloud platforms (Azure/AWS). Guide the adoption of tools for financial integration use cases. BFSI Domain Focus : Engage in core banking, payments, compliance, and regulatory reporting use cases. Work with domain experts to align technical delivery with business priorities. Onshore-Offshore Delivery Model : Effectively manage globally distributed engineering teams, ensuring strong collaboration, aligned goals, and timely handovers across time zones. Technical Risk & Issue Management : Collaborate and provide inputs to leadership for identify project risks, define mitigation plans, and ensure controls and compliance in line with financial services standards. Status Reporting : Collaborate and Provide timely inputs to Leadership to Prepar and present weekly/monthly project status reports , including metrics on delivery, quality, risk, and team health. Technical Leadership : Work closely to hire, coach, and retain top talent. Enable high ownership, psychological safety, and delivery accountability within and across teams. Cross-Team Communication : Ensure tight coordination across product, engineering, QA, support, and platform teams. Break silos and facilitate end-to-end collaboration. Tracking & Monitoring : Collaborate with leadership ensure timely closure of define action items, milestones, dependencies , and resolutions to maintain delivery momentum. DevOps & Automation : Promote strong CI/CD, observability, and secure DevOps practices as part of engineering lifecycle. Required Skills and Experience 12+ years of engineering and team leadership experience with expertise in Java, Spring Boot, REST APIs , and distributed systems. Proven delivery experience in Banking and Financial Services (BFSI) , with understanding of domain-specific priorities (security, compliance, audit). Strong expertise in Batch File Gateway patterns validation, transformation, secure transport, and tracking. Hands-on knowledge of financial integration platforms. Demonstrated success in managing onshore-offshore teams , bridging time zones and work cultures effectively. Familiar with Agile practices , JIRA, Confluence, and delivery metrics. Strong understanding of cloud services (Azure, AWS), especially in integration use cases. Excellent communication skills for stakeholder and cross-team coordination , and conflict resolution. Collaborate and Provide inputs to leadership for preparing client-facing delivery dashboards , status decks, and executive-level reports. High personal ownership and attention to detail in tracking dependencies, risks, and engineering deliverables .

Student welfare & discipline Hostel administration facility management Safety & security enforcement Resident grievance handling Coordination with parents & authorities Record maintenance Emergency response Mentorship & counselling support Required Candidate profile •Bachelor’s degree in any discipline, Master's preferrable •Excellent Communications skills

Seeking a dynamic and results-driven Key Account Manager to manage and grow relationships with our most important clients. The ideal candidate will serve as the main point of contact for assigned key accounts, ensuring client satisfaction and driving business growth through strategic account planning and execution. Manage and grow strategic accounts, ensuring client retention, SLA compliance, and revenue growth Own end-to-end relationships with key clients (F1, F2, F3 F5 customer). Drive account growth via upselling/cross-selling (e.g., warehousing, tech solutions). Monitor SLAs (on-time delivery, inventory accuracy) and resolve operational issues. Deliver monthly performance reports with actionable insights. Understand client needs and objectives and ensure the company delivers tailored solutions. Meet and exceed sales targets and business KPIs for assigned key accounts. Handle conflict resolution and address any issues that may arise between the client and company.

" Scrum,Agile Methodology,Jira tool ","description":" POSITION DESCRIPTION: Scrum Master EDUCATION: Bachelordegree in business or a technical discipline (Computer Science, Information Systems, Engineering) required. Continuous learning, as defined by the Companylearning philosophy, is required. EXPERIENCE: Ten years of progressive responsibility as a scrum master\/agile project manager in an insurance environment. Proven experience as a scrum master on several successful software development projects involving multiple developers is preferred. SKILLS\/KNOWLEDGE\/ABILITIES (SKA) REQUIRED: - Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.) - Knowledge of Spotify model is preferred - Should have experience in .NET - Should be familiar with various Agile estimation techniques - Should be familiar with scrum ceremonies - Should have knowledge of agile metrics - Should have prior experience managing onshore-offshore model - Should have experience managing medium to large development teams - Should have good people management skills - Strong analytical, problem solving and planning skills. - Must demonstrate leadership ability to effectively interact with all levels of management. - Stakeholder Management, Negotiation and Communication skills. - Understanding of the fundamentals of iterative and incremental development. - Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally\/Central Agile, Version1, etc.). - Excellent communication, facilitation and mentoring skills. - Ability to effectively present budgetary and\/or cost information and respond to questions as appropriate. - Demonstrable conflict resolution skills. - Demonstrable risk management and mitigation skills. - Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.). - Ability to be flexible as projects are often non-routine and require re-prioritizing of workload. - Ability to maintain confidentiality. - Ability to perform other assignments as required by senior management. ","

Company Overview: SyrenCloud Inc. is a leading Data Engineering company that specializes in solving complex challenges in the Supply Chain Management industry. With a growing team of 350+ professionals and a solid revenue of $25M+ , our mission is to empower organizations with cutting-edge software engineering solutions that optimize operations, harness supply chain intelligence, and drive sustainable growth. We prioritize both professional growth and employee well-being, maintaining a positive work culture while offering opportunities for continuous learning and advancement. Role Overview: We are seeking a highly motivated and experienced Scrum Master to join our agile delivery team. The ideal candidate will play a pivotal role in enabling Agile best practices, removing impediments, and supporting cross-functional teams to deliver high-quality software solutions especially in data engineering projects on Azure cloud . Key Responsibilities: Facilitation and Coaching - Guide and coach the team on Agile/Scrum principles and practices - Facilitate core Scrum ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives - Foster a healthy Agile mindset and support team ownership Impediment Removal Team Support - Identify and eliminate blockers affecting sprint progress - Collaborate with the Product Owner to refine and maintain a well-defined backlog - Enable smooth sprint execution and help prioritize tasks Collaboration Communication - Promote open, transparent communication within the team and across departments - Encourage stakeholder engagement and cross-team alignment - Shield the team from unnecessary external interruptions Continuous Improvement - Drive team retrospectives and implement actionable improvements - Monitor Agile metrics to measure progress and optimize team performance - Advocate for a culture of experimentation and growth Education Agile Advocacy - Champion Agile and Scrum across the organization - Support organizational Agile transformation initiatives - Stay updated with latest industry practices and Agile frameworks Required Qualifications: - Proven experience as a Scrum Master in Agile software development environments - Experience working on data engineering projects , particularly within Azure Cloud ecosystems - Strong understanding of Agile principles, frameworks, and ceremonies - Excellent facilitation, conflict resolution, and servant leadership skills - Ability to communicate effectively with both technical and non-technical stakeholders Preferred Certifications: - Certified Scrum Master (CSM) or Professional Scrum Master (PSM) - Additional Agile certifications such as SAFe , PMI-ACP , or ICP-ACC are a plus

Job Description A HR Business Partner (HRBP) in Nxtwave will support specific departments by understanding employee sentiment through regular connects, addressing grievances, leading engagement initiatives, and managing attrition via exit interviews and analysis. They additionally provide valuable insights to leadership to enhance culture and drive improvements. Key Responsibilities Conduct regular employee connects to gauge sentiment and engagement Address and resolve employee grievances promptly Lead and organize employee engagement activities Manage attrition through exit interviews and trend analysis Partner with department leadership to provide insights and improve workplace culture Take on additional HR responsibilities as required by the business Requirements Education: Graduation in any field Experience: 3 years in HR Business Partnering, preferably in the EdTech industry or B2C/B2B Sales organizations Conversational/fluent in Tamil and Malayalam Alignment with NxtWaves vision and culture Skills Must-Have: Strong interpersonal and communication skills Conflict resolution Skills Stakeholder Management Analytical Skills Employee Engagement Expertise Job Overview Work Location: On-site : Hyderabad Working Days: Monday - Saturday Work Timings: 9:30 AM - 6:30 PM

Brief - The Strategic Corporate Reseller Director is a pivotal role focused on expanding our company s reach through strategic partnerships with corporate resellers. This position involves developing and executing sales strategies, driving revenue growth, interfacing with key corporate reseller accounts, and ensuring high customer satisfaction. The Strategic Corporate Resellers Director will play a central role in supporting the GTM deployment in Europe, expanding Vertiv visibility across various markets, and supporting the AI and HPC solution selling growth. Responsibilities and Measurement Criteria with Time investment Needed on Each: - (This will describe the overall core responsibilities of the role, decision making responsibilities etc. ) Strategic Relationship Management - Develop and maintain strong, long-term relationships with key decision-makers and stakeholders at client organizations and also maintain relationships with the end-user Understand the reseller s business model and identify opportunities for mutual growth and gaining competitive market share with the corporate reseller. Develop and execute comprehensive account plans to achieve sales targets and revenue growth for assigned corporate reseller accounts within the region. Understand client needs and work with internal teams to tailor solutions to meet their specific requirements, ensuring customer satisfaction and loyalty (local sales teams, solutions architects, technical sales, operations). Collaborate with internal teams (such as Marketing, Product Management, Sales Support, and Operations) to align strategies, deliver value, and provide seamless service to assigned corporate reseller key accounts. Analyze market trends, competitor activities, and industry developments to identify new business opportunities and potential areas of growth. Support resellers in identifying new markets and successful applications, driving innovative solutions. Conduct regular business reviews with corporate reseller key accounts, providing insights, performance updates, and recommendations for improvement, including for end-user performance and needs. Manage and resolve any issues or disputes that may arise, maintaining open lines of communication and a proactive approach to conflict resolution. Own and execute business development plans to drive market share and share of wallet improvement. Prepare accurate and timely reports, forecasts, and updates on key account activities, highlighting progress, challenges, and areas for improvement. Qualifications: - Required/ Minimum Qualifications: - Proven experience in sales, with a focus on B2B and IT resellers. Bachelors Degree. Additional / Preferred Qualifications: - Strong understanding of the corporate reseller ecosystem and established relationships within the industry. Excellent negotiation, communication, and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Strategic thinker with a track record of driving growth and achieving sales targets. Understanding of Edge Solutions, IT Systems, UPS/Power Products, Racks, Thermal, critical space environments, and Service offerings. Time Travel Needed: - TBC

Join JPMorganChase in Fund Servicing and become a pivotal part of our dynamic team. This role offers a unique opportunity to leverage your expertise in fund servicing operations while driving innovation and efficiency. At JPMorganChase, we value career growth and provide a supportive environment for professional development. Be part of a team that is committed to excellence and making a significant impact in the financial services industry. As a Fund Servicing Lead within JPMorganChase, you will be a key player in our fund servicing operations, leveraging your deep knowledge of fund accounting and administration to deliver exceptional service. Your role will involve working closely with various teams, external vendors, and consultants to ensure smooth operations and compliance. You will be responsible for managing a diverse team, interpreting customer needs, and identifying trends to generate innovative solutions. Your advanced listening and questioning skills will be crucial in understanding and addressing complex issues. Your role will also involve strategic planning, stakeholder management, and process automation to improve efficiency and resilience. Your ability to mentor and resolve conflicts will be essential in fostering a positive team environment and driving continuous improvement. Job responsibilities Oversee the execution of fund servicing operations, ensuring compliance with regulatory requirements and maintaining high service standards. Utilize advanced listening and questioning skills to interpret customer needs, identify trends, and generate innovative solutions. Implement strategic plans and administer projects to achieve objectives, leveraging process automation and continuous improvement techniques. Mentor a diverse team, fostering an inclusive environment and promoting professional growth while ensuring quality service delivery. Establish and maintain productive relationships with stakeholders, using emotional intelligence and stakeholder management skills to drive beneficial outcomes. Required qualifications, capabilities, and skills Demonstrated expertise in fund servicing operations, with at least seven years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities. Demonstrated ability to interpret customer needs and generate innovative solutions in a fund servicing environment. Proven experience in strategic planning and administering projects, programs, or systems in a financial services setting. Advanced proficiency in listening and questioning, with a track record of using these skills to address complex issues in fund servicing. Preferred qualifications, capabilities, and skills Experience in stakeholder management and emotional intelligence. Ability to drive mutually beneficial outcomes in a cross-functional team environment. Strong conflict resolution and mentoring skills.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of - Associate, Fraud Investigator We are seeking a high-judgment individual to join us as an Investigator - responsible for evaluating transactions to help protect our client%27s global customer base, brand reputation, and profitability, all while delivering a best-in-class customer experience. This role requires fluency in English and supports both global operations and the UK business. Ideal for recent graduates with a passion for analysis and problem-solving. Responsibilities . Focus on learning processes and handling standard investigation cases under supervision. . Build foundational fraud investigation skills and client knowledge . Analyze and investigate suspicious transactions to detect potential fraud patterns. . Communicate professionally with internal teams and external customers via phone and email. . Maintain site quality and compliance with client policies and guidelines. . Escalate unresolved cases appropriately and ensure proper documentation. . Achieve weekly productivity and quality standards for investigations. . Experienced in the internet space and capable of succeeding in a fast-paced team environment. . Work flexible hours including weekends as needed. Qualifications we seek in you! . Bachelor&rsquos degree - 10+2+3 years . English Language proficiency Score - B2.2 . Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers . Demonstrated ability to work independently and make complex investigation decisions minimum guidance . Excellent problem-solving skills . Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience. . Demonstrated ability to analyze problems logically . Self-disciplined, diligent, proactive and detail oriented . Strong organizational skills . Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency . Demonstrated ability to exceed expectations regarding performance and individual contribution . Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns . Ability to maintain high levels of confidentiality and data security standards . Experience with Microsoft Office, including Outlook, Word, and Excel . Passionate commitment to support our client&rsquos emergence as the world%27s most customer-centric company Preferred Qualifications/ Skills . Knowledge of additional European languages . Experience in fraud prevention or risk analysis domains Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Role Overview: The Employee Relations Lead will be responsible for developing, implementing, and managing employee relations strategies, policies, and programs. This role will serve as a key point of contact for employees and management on all employee relations matters, ensuring fair and consistent application of company policies and compliance with labor laws. The ideal candidate will be a proactive problem-solver with excellent communication and interpersonal skills, capable of building trust and resolving conflicts effectively. Key Responsibilities: Conflict Resolution & Grievance Management: Lead and conduct investigations into employee grievances, complaints, and disciplinary matters, including allegations of harassment, discrimination, and misconduct, ensuring fairness, thoroughness, and confidentiality. Mediate and resolve workplace disputes, fostering positive employee-employer relationships. Provide guidance and support to managers on performance management, disciplinary actions, and termination processes. Policy Development & Implementation: Develop, update, and interpret HR policies and procedures to ensure compliance with relevant labor laws (e.g., Industrial Disputes Act, Factories Act, POSH Act) and company guidelines. Communicate policies effectively to employees and management, ensuring understanding and adherence. Compliance & Legal Adherence: Stay abreast of changes in Indian labor laws and regulations, ensuring company practices remain compliant. Prepare and maintain accurate documentation related to employee relations cases and investigations. Assist in responding to legal inquiries and preparing necessary documentation for legal proceedings related to employee relations. Employee Engagement & Culture: Contribute to initiatives that promote a positive organizational culture, employee engagement, and a harmonious work environment. Educate employees and managers on best practices for effective communication and conflict prevention. Identify trends in employee relations issues and recommend proactive solutions to improve employee satisfaction and retention. Stakeholder Collaboration: Collaborate closely with HR Business Partners, Legal, and other departments to ensure a cohesive approach to employee relations. Serve as an advisor to senior leadership on employee relations matters and potential risks. Qualifications: Master's degree in Human Resources, Business Administration, Law, or a related field. (MBA-HR preferred) 2-7 years of progressive experience in Employee Relations, with a strong focus on conflict resolution, investigations, and policy development. In-depth knowledge of Indian labor laws and regulations (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, PF & ESI, POSH Act). Proven experience in conducting thorough and unbiased workplace investigations. Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Strong interpersonal skills with the ability to build rapport, influence, and negotiate effectively across all levels of the organization. Demonstrated ability to handle sensitive and confidential information with discretion and integrity. Strong analytical and problem-solving abilities. Certifications in HR or Employee Relations are a plus. Why Join Radical Minds? Opportunity to make a significant impact in a fast-paced and growing organization. Collaborative and supportive work environment. Focus on employee well-being and professional development. Competitive compensation and benefits package. Be part of a company that values innovation and its people. How to Apply: Interested candidates are invited to apply through Naukri with their updated resume and a cover letter detailing their relevant experience and why they are a good fit for this role. You can also send ur CV to: manjula.t@radicalminds.net

Manager'sRole & responsibilities Supervise and manage hotel operations across all departments during the shift. Ensure excellent guest service, addressing queries, complaints, and special requests. Monitor the lobby, front office, F&B service points, and public areas for cleanliness, safety, and standards. Handle emergencies (medical, fire, security) and coordinate appropriate responses. Review daily reports, room status, VIP arrivals, and ensure special arrangements. Liaise with Housekeeping, Engineering, F&B, and other departments for seamless operations. Conduct shift briefings with the team; ensure handovers between shifts are smooth. Oversee cash handling, billing issues, and front office reports as per SOP. Support and coach team members to uphold service excellence and brand standards. Maintain records of incidents, guest feedback, and operational issues in the Duty Managers log. Ensure compliance with hotel policies, health and safety standards, and legal requirements. Act as the point of escalation for unresolved guest issues.

Review SDCA cycle for sustenance for improving effectiveness in manufacturing processes. Building a Quality Culture in the Plant by implementing an effective auditing system. Demonstrates execution of MQS guidelines and ; Reviews. Identify and ; evaluate the Risk of Non conformance during the process. Identifies scope in process improvements, process quality Analyzes the overall process status,. Review the process execution. Quality Culture deployment on line by implementing Mahindra guidelines Like QCRT/NOVA C/End. Line Testing as required by Mahindra guidelines. Ensure compliance to statutory requirements related to products manufactured in the plant. Hand ling certification agencies tactfully. Improving Plant Infrastructure Processes for future challenges Preferred Industries Manufacturing Automobile Manufacturing & Trad Education Qualification Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelors of Technology General Experience 10+ yrs Critical Experience Training in Negotiation.conflict resolution.Team management System Generated Core Skills Process Knowledge - Manufacturing Auditing Quality Management System (QMS) Continuous Process Improvement Process Analysis Testing Compliance Management Training & Development Negotiation Conflict Resolution Team Management System Generated Secondary Skills

Join theIBM Systems Development Lab, a global center of innovation and collaboration, where we develop industry-leading technologies that power the future of enterprise computing. As part of one of IBM’s most diverse portfolios of hardware and software technologies, you’ll lead a team that is shaping the future of Linux on IBM Z (s390x) systems—driving automation, modernization, and seamless integration with hybrid cloud and AI platforms. We are seeking ahighly motivated and experienced Engineering Managerto lead the development of innovative solutions that simplify the installation, configuration, and testing of Linux on Z systems. This role combines technical leadership, people management, and strategic delivery to ensure the success of a critical product in IBM’s hybrid cloud ecosystem. Key ResponsibilitiesTeam Leadership & People Management Manage, mentor, and support a team of software developers, fostering a culture of growth, collaboration, and innovation. Conduct regular 1:1s and career development conversations to support individual growth and team engagement. Promote a positive, inclusive, and high-performance team environment. Oversee performance management, including goal setting, feedback, and performance reviews. Drive employee engagement, skill development, and retention of top engineering talent. Project & Product Delivery Collaborate with product managers and stakeholders to define project scope, requirements, and timelines. Translate business requirements into technical epics and stories, and drive end-to-end development. Ensure timely delivery of high-quality software through effective planning, prioritization, and execution. Coordinate with QA, DevOps, and other cross-functional teams to ensure smooth delivery and validation. Proactively manage product releases by identifying and mitigating risks and removing obstacles. Technical Leadership Align OpenShift Container Platform (OCP) development initiatives with enterprise architecture and business goals. Provide technical guidance on architecture, design, and implementation. Ensure adherence to coding standards, security protocols, and development methodologies. Participate in code reviews, design discussions, and technical decision-making. Stay current with emerging technologies and industry trends to inform technical strategy. Customer & Stakeholder Engagement Act as a point of contact for technical escalations and customer issues. Ensure alignment between engineering efforts and business goals. Communicate project status, risks, and outcomes to stakeholders clearly and effectively. Collaborate with Red Hat, open-source communities, and global IBM teams to drive innovation and integration. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of experience in IT, with a focus on systems product R&D and cloud technologies Proven experience managing technical teams, including hiring, mentoring, and performance management Strong problem-solving and conflict resolution skills Deep understanding of Linux/Unix operating systems Hands-on experience with container technologies (Docker, Kubernetes) and Red Hat OpenShift (OCP) Proficiency in programming languages such as Python, C++, Go, or Java Experience with automation and scripting (Shell, Python, Perl, Ansible) Familiarity with CI/CD tools and frameworks (e.g., Jenkins, Robot) Working knowledge of Agile, DevOps, and Design Thinking methodologies Experience with project and defect tracking tools (e.g., Jira, GitHub, RTC, RQM) Excellent written and verbal communication skills in English Ability to work effectively in global, cross-functional teams Preferred technical and professional experience Familiarity with IBM Z (s390x) architecture Exposure to AI/ML technologies and their integration into enterprise systems Passion for open-source collaboration and community engagement Experience aligning technical initiatives with enterprise architecture and business goals

Your Role and Responsibilities As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your primary responsibilities include: Direct Problem-Solving Experience:Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking ExperienceIn-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction:Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor's Degree Experience5+ years Basic knowledge in Operating system administration (Windows, Linux) Basic knowledge in database administration (DB2, Oracle, MS SQL) EnglishFluent in speaking and writing Analytical thinking, structured problem-solving techniques Strong positive customer service attitude with sensitivity to client satisfaction. Must be a self-starter, quick learner, and enjoy working in a challenging, fast paced environment. Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions. Preferred technical and professional experience Master's Degree in Information Technology Knowledge with OpenShift Knowledge with Apache Flink and Kafka Knowledge with Kibana Knowledge with Containerization and Kubernetes Knowledge with scripting (including Python, JavaScript) Knowledge with products of IBM's Digital Business Automation Product Family Knowledge with Process/Data Mining Knowledge with Containerization Basic knowledge of process/data mining Basic knowledge of LDAP Basic knowledge of AI technologies Fluent in speaking and writing in English Experience in Technical Support is a plus

Scrum Master Facilitating Scrum ceremonies such as daily stand-ups, sprint planning, review, and retrospectives Ensuring the team follows Scrum values, principles, and practices Removing obstacles that impede the teams progress Protecting the team from external interruptions and distractions Coaching the team on Agile practices and Scrum methodology Promoting continuous improvement and encouraging experimentation Facilitating conflict resolution and decision-making within the team Working with the product owner to ensure the product backlog is prioritized and well-groomed Collaborating with stakeholders and other teams to facilitate cross-functional teamwork Providing training and guidance to new team members on Scrum and Agile practices Scrum Master skill requirements: The ideal candidate for the Scrum Master role should have a deep understanding of the Agile methodology and the Scrum framework, as well as strong leadership, communication, and facilitation skills, some of the other key requirements for the position of a Scrum Master are: Strong understanding of Agile and Scrum methodologies Excellent communication and facilitation skills. Ability to remove obstacles and facilitate decision-making Experience coaching and mentoring teams Strong conflict-resolution and problem-solving skills Ability to work effectively with cross-functional teams Familiarity with Agile tools and practices such as retrospectives and daily stand-ups Support Hours - Hong Kong Timings ( 6:00 AM IST to 3:00 PM IST)

. . Territory Manager Job Summary Purpose of the role is to manage the Metal Cutting business MC business operates in all major segments of the industry - Automotive, General Engineering, Energy, Railways Private Accounts, Government - Steel, Railways, Defense and Public Sector. Incumbent has to execute the Strategy efficiently and drive market share gain. Incumbent has to deliver the Top line and bottom line and drive the strategic initiatives to develop business for future growth of sales in territory. Key Responsibilities Sales and business development in the region Provide regular Projections for the month / Forecasts for the Quarter/ Year as required by the Business Provide leadership to sales team in the region. Key interface between customers and Metal Cutting INDIA Collaborate with the RPM team to develop new applications and products to increase sales Encourage and maintain excellent working relationships with distributors and end-users/customers to develop partnerships Keep customers well informed about latest technology developments and product innovations. Regularly review the changes and dynamics of the market to ensure that the opportunities are in line with the companys strategy. Support and participate in team sales initiatives by sharing relevant information for assigned accounts. Prepare regular progress, status and forecast reports to management in the assigned area of responsibility. To manage customer accounts payable and ensuring on- time collection. To continuously improve current working knowledge of existing and new products and services Work with the Sales head to develop long term strategy for the region and execute efficiently Collect market intelligence and take part in developing an action plan Pipeline opportunity management using CRM to deliver desired growth Close CFT working with design /engineering, customer service, manufacturing, logistics etc. Live cultural beliefs of Customer First, Everyone Matters, Own It, Be Bold and Focus Now. Demonstrate values of Kennametal - Safety, Integrity, Respect, Accountability. Education Skills Bachelor s Degree in engineering, Business or Marketing. An advanced business degree is desired 15+ years of experience in Sales, preferable in metal cutting Industry prior experience in channel management Strong verbal and written communication skills. Ability to collaborate Learning agility conflict resolution skills. Ability to asses market needs Willing to travel extensively Should be Competent in understanding and communicating all product and technical information. Be able to effectively present value proposition to Customers and to the channel partners. Be self-motivated, inventive, and possess outstanding leadership skills coupled with sound business judgment Equal Opportunity Employer Job Segment: Marketing Manager, Field Sales, Materials Science, Design Engineer, Social Media, Marketing, Sales, Science, Engineering

. . Territory Manager Job Summary Purpose of the role is to manage the Metal Cutting business MC business operates in all major segments of the industry - Automotive, General Engineering, Energy, Railways Private Accounts, Government - Steel, Railways, Defense and Public Sector. Incumbent has to execute the Strategy efficiently and drive market share gain. Incumbent has to deliver the Top line and bottom line and drive the strategic initiatives to develop business for future growth of sales in territory. Key Responsibilities Sales and business development in the region Provide regular Projections for the month / Forecasts for the Quarter/ Year as required by the Business Provide leadership to sales team in the region. Key interface between customers and Metal Cutting INDIA Collaborate with the RPM team to develop new applications and products to increase sales Encourage and maintain excellent working relationships with distributors and end-users/customers to develop partnerships Keep customers well informed about latest technology developments and product innovations. Regularly review the changes and dynamics of the market to ensure that the opportunities are in line with the companys strategy. Support and participate in team sales initiatives by sharing relevant information for assigned accounts. Prepare regular progress, status and forecast reports to management in the assigned area of responsibility. To manage customer accounts payable and ensuring on- time collection. To continuously improve current working knowledge of existing and new products and services Work with the Sales head to develop long term strategy for the region and execute efficiently Collect market intelligence and take part in developing an action plan Pipeline opportunity management using CRM to deliver desired growth Close CFT working with design /engineering, customer service, manufacturing, logistics etc. Live cultural beliefs of Customer First, Everyone Matters, Own It, Be Bold and Focus Now. Demonstrate values of Kennametal - Safety, Integrity, Respect, Accountability. Education Skills Bachelor s Degree in engineering, Business or Marketing. An advanced business degree is desired 15+ years of experience in Sales, preferable in metal cutting Industry prior experience in channel management Strong verbal and written communication skills. Ability to collaborate Learning agility conflict resolution skills. Ability to asses market needs Willing to travel extensively Should be Competent in understanding and communicating all product and technical information. Be able to effectively present value proposition to Customers and to the channel partners. Be self-motivated, inventive, and possess outstanding leadership skills coupled with sound business judgment Equal Opportunity Employer Job Segment: Materials Science, Marketing Manager, Field Sales, Design Engineer, Engineer, Science, Marketing, Sales, Engineering

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment . Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: Total 6-8 years of IT industry experience Experience in playing the Scrum Master role for at least two year for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams Any Agile Toolset expertise Preferred Skills/Experience: Experience is playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity) Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc. Certified Scrum Master Certification Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. Experience working in Jira We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere - from the data center to the cloud, to the edge and beyond. SUSE puts the open back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders. APAC Employee Relations Specialist Job Description Join SUSEs global HR team as an Employee Relations Specialist, reporting to the Global ER People Policy Director. Our professional, committed, and dynamic team plays a pivotal role in fostering positive employee relations worldwide, contributing invaluable expertise to SUSEs success. This role primarily focuses on the Asia Pacific region, with a strong emphasis on India and China , managing ER case support (e.g., performance improvement plans, investigations), leading union relationships, and ensuring compliance with local employment legislation. Youll also have the unique opportunity to expand your expertise into other countries, supporting colleagues during peak workloads and holidays. This is an excellent development opportunity for those seeking to learn about global ER support within a collaborative environment that works closely with People Business Partners. What Youll Do: ER Case Management Advisory: Act as a trusted advisor to team members and leaders, providing timely guidance and expert support for resolving workplace issues (disputes, ill health, performance, conduct, separations). Manage external legal support across Asia Pacific. Policy Development Compliance: Ensure full compliance with country, federal, state, and local employment laws. Play a key role in developing and revising global SUSE people policies, managing employee handbooks, and conducting regular reviews to ensure alignment with SUSEs values and best practices. Proactive ER Change Leadership: Develop strategies to prevent workplace issues, using data and insights. Provide guidance on labor law requirements during change management projects and organizational transformations. Values Champion: Act as a guardian and champion of SUSEs values, ensuring they guide all actions and foster an inclusive, supportive work environment. Continuous Improvement: Identify opportunities, contribute to initiatives, and promote our brand as a People Team, consistently seeking ways to deliver best-in-class HR service. What Youll Bring: Background in Labor Law, Human Resources degree, or equivalent practical work experience. Proven experience in Employee Relations, with significant expertise providing support in India and China . Demonstrated experience leading Union relationships and a thorough understanding of employer obligations. Strong knowledge of employment laws and regulations in the countries you will support. Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness. Strong problem-solving and conflict resolution abilities. Fluency in English is required; Chinese language skills are highly valued. Proficiency in Google Workspace or Microsoft Office suite. Personal Attributes: Ability to work independently and collaboratively in a fast-paced, dynamic environment. A deep commitment to promoting fairness, diversity, equity, and inclusion. Growth mindset with a dedication to continuous learning and development. High integrity, building long-term trust with colleagues and stakeholders. Proven organizational skills and the ability to effectively prioritize competing tasks. Job Human Resources What We Offer We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements. SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. This is a compelling opportunity for the right person to join us as we continue to scale and prosper. If you re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now! We give you the freedom to be yourself. You will work in a global community of unique individuals - like you - with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics. Sounds like the right fit for you Click A pply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community . SUSE Values Choice Innovation Trust Community