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Partner Support Program Manager

Partner Support Program Manager

Nutanix

5 - 9 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

relationship management process improvement problem solving communication skills cloud computing analytical skills project management negotiation conflict resolution partner program management crossfunctional collaboration organizational skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Partner Program Manager at our company, you will play a crucial role in managing and driving successful relationships with our OEM and technical partners. You will collaborate with various internal teams to ensure seamless collaboration and support. Your responsibilities will include identifying and implementing process improvements, resolving partner-related issues, and driving initiatives to enhance partner satisfaction and engagement. Additionally, you will monitor and report on partner program performance, ensuring partners deliver at or above expectations. Key Responsibilities: - Manage and drive improved relationships with OEM and technical partners. - Collaborate cross-functionally with Sales, Engineering, and other internal teams. - Identify and implement process improvements to enhance partner programs. - Act as a problem solver to address and resolve partner-related issues. - Drive initiatives to improve partner satisfaction and engagement. - Develop and maintain strong communication channels with partners and internal stakeholders. - Monitor and report on partner program performance and key metrics. - Ensure partners deliver at or above expectations. - Champion customer experience and ensure the best possible outcomes for our customers. Qualifications Required: - Proven experience in partner program management or a related role. - Strong problem-solving skills and a track record of process improvement. - Excellent communication and organizational skills. - Ability to work effectively in a cross-functional team environment. - Self-starter with the ability to take initiative and drive projects to completion. - Experience in the cloud computing or technology industry is a plus. - Bachelor's degree in engineering, or a related field; MBA or advanced degree is a plus. - Experience with OEM and technical partner management. - Strong analytical skills with the ability to interpret data and make data-driven decisions. - Proficiency in project management tools and methodologies. - Ability to manage multiple projects and priorities simultaneously. - Experience in developing and executing partner programs and strategies. - Strong negotiation and conflict resolution skills. - Customer-focused with a strong drive to ensure the best possible experience for our customers. - Passionate about customer experience and committed to delivering excellence.,

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Nutanix

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San Jose California

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Partner Support Program Manager