474 Complaint Handling Jobs - Page 5

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio in a positive, timely and appropriate manner. The aim is to resolve customer s query at the first point of contact and minimize referrals to the RM for routine transaction Adhere to all process and controls to identify and mitigate risk and ensures timely escalation /of control issues Responsible for improving the credit card and debit card funding of accounts true rate and ensuring NTBs with atleast 3 PPCs Comply with local regulations in all aspects of strategy sales process, client correspondence, financial promotion, administration, and complaint handling Zero discrepancy in documentation for new accounts. Ensure mobile registration with minimum 4 PPCs on ETB accounts and ensuring every migrated Accounts has a burgundy debit card. Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Greeting customers, Job card opening, Interaction with Customers, customer Complaint handling, Reports

Required Experience: Minimum 1 Year in International Voice Support(BPO) Qualification Graduates Only CTC: Up to 5.75 LPA+ Variables Location: Bangalore (Electronic City) Immediate Joiners Only Shifts: 24*7 Shifts 2 Way Cab Contact 8769866443 Neha

Job description: We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging. Role & responsibilities Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates queries. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Preferred candidate profile Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Experience working and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required Perks and benefits : -Apart from development, and engagement programs, we offer transportation facility to all its employees. (Subject to hiring zone) -There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services. -All employees are covered under insurance program

Customer grievance handling unit Graduation Work exp: 2+ yrs Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. CTC – up to 5.50 LPA (including variables) Directly share CV on 7991936355

Dear All, Greetings from Rain Cements Ltd (Priya Cement) We have openings for Manager - Quality Compliances (3 Positions) Job Locations : Hyderabad, Chennai, Bangalore Job Description: Rain Cements, a thirty-nine-year-old company headquartered in Hyderabad and known for manufacturing and marketing Priya Cement , is seeking Manager - Quality Compliances who ensures that all cement products sold meet regulatory, industry, and customer quality standards. This role bridges the gap between production, sales, and customer satisfaction by implementing robust quality control systems, managing compliance audits, and driving continuous improvement initiatives across the sales and distribution network across Andhra Pradesh, Telangana, Tamil Nadu & Karnataka. Roles & Responsibilities Quality Assurance & Control: Develop and implement quality compliance frameworks for cement products across all sales regions. Monitor product quality from production to delivery, ensuring consistency and adherence to standards. Collaborate with manufacturing units to address quality issues and implement corrective actions. Regulatory Compliance: Ensure compliance with national and international standards (e.g., BIS, ASTM, ISO). Stay updated on regulatory changes and ensure timely adaptation of processes. Lead internal and external audits related to product quality and compliance. Customer Satisfaction & Support: Address customer complaints related to product quality and ensure timely resolution. Work with sales teams to educate customers on product specifications and usage. Conduct quality awareness programs for clients and channel partners. Process Improvement: Analyze quality data and trends to identify areas for improvement. Implement best practices in quality management across the sales lifecycle. Drive initiatives for reducing product returns and enhancing customer trust. Team Leadership: Lead and mentor the quality compliance team. Coordinate with cross-functional teams including sales, logistics, and production. Preferred candidate profile Bachelors/Masters degree in engineering from a reputed, accredited university Minimum 10 years of experience in quality assurance/compliance in the cement or construction materials industry. Strong knowledge of cement standards and testing methodologies. Excellent analytical, communication, and leadership skills. Perks and benefits Perks and benefits Emoluments will be at par with the best in the Industry. If you would like to explore the opportunity, please revert with your updated Resume at the earliest to hrd.ho@priyacement.com . If you have any questions or comments, please do not hesitate to reach us at 040-4040 1234/1284. Required details in CV / Resume are as follows: Current CTC Expected CTC Notice Period at your current job/organization Relevant Experience

Independently resolve tickets within TAT and maintain quick FRT. Share timely updates with clients, attend daily meetings, complete routine tasks, update the knowledge base, boost platform usage, and attend regular training.

We are seeking a dedicated and technically skilled Service Engineer to install, maintain, and repair Phacoemulsification (Phaco) machines used in ophthalmic surgeries. The ideal candidate will have a strong background in biomedical equipment, exceptional troubleshooting abilities, and experience working in a hospital or clinical environment.. Purpose of the Role:. Carrying out installations for new ophthalmology equipment Phaco machine at Client sites across India. Perform routine preventive maintenance, servicing, and on-site repairs of medical equipment according to company guidelines and regulatory standards.. Diagnose technical issues and implement solutions quickly to minimize equipment downtime.. Provide on-call and in-person technical support to clients; handle complaints and service requests efficiently.. Maintain detailed service logs, warranty records, and installation reports. Ensure accurate data entry in the CRM or service system.. Train medical staff and end users on proper equipment usage and basic troubleshooting techniques.. Work closely with the sales team, Clinical Application Specialist, R&D, and logistics teams to ensure smooth product delivery, feedback sharing, and service execution.. Show more Show less

Just Promote Pvt. Ltd. is looking for Sales Executives to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

JIDOKA SYSTEMS PRIVATE LIMITED is looking for Sales Executives to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Tile Adhesive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with ales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Job Title: Customer Service Associate Company profile: A fast growing SEBI registered Fintech with 1Mn+ registered users on the path to becoming a unicorn in the next 2-3 years. With a team size of 550 and growing centers across Mumbai, Noida & Bangalore we are ramping up aggressively for the exciting next phase of growth. Job Summary: We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Associate. The ideal candidate will be responsible for contacting customers on a daily basis, providing accurate portfolio updates, handling escalation calls, and ensuring a high level of customer satisfaction. A strong knowledge of equity markets is required for this role. Key Responsibilities: Make outbound calls to customers daily to provide portfolio updates, answer queries, and ensure they are well-informed about their investments. Assist customers with any concerns related to their investments, ensuring a seamless experience. Handle escalation calls and manage any complex customer issues in a calm and professional manner. Provide accurate and timely information on portfolio performance, stock movements, and market trends. Record customer interactions and transactions in the CRM system accurately. Stay up-to-date with market developments and share relevant information with clients. Offer proactive solutions to improve customer satisfaction and address their concerns. Collaborate with other departments to resolve issues and ensure the smooth running of operations. Maintain confidentiality and ensure compliance with regulatory standards in handling customer information. Work towards meeting or exceeding performance goals, including customer satisfaction, response time, resolution metrics, number of daily calls and calling hours. Requirements: Proven experience in customer service or a similar role. Strong knowledge of equity markets. Excellent communication and interpersonal skills. Ability to handle escalation calls and resolve complex issues efficiently. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Comfortable working in a fast-paced environment and managing multiple tasks. A customer-centric approach with a focus on delivering an exceptional customer experience. Basic understanding of CRM software and other customer service tools. Location: Lower Parel, Mumbai Working days- Monday to Friday+Last Saturday working only

Acode Designer Sanitary is looking for sales executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

CHEMLEON DIAGNOSTICS PRIVATE LIMITED is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management. JD- Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints. This includes, a) Analyse the complaint on merits; b) Coordinating with the various business verticals; c) Preparing the reply/defence statement on merits based on feed-back received from location; d) Replying to enquires through personal hearings / queries for reopen cases. e) Ensure compliance of the Advisory/Orders passed by the Authority; Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Greetings from Alldigi Recruitment team, Kindly find the below JD for Domestic Process and share some Reference Domestic Voice Support!!! !!!Freshers or Experienced Technical support -Voice!!! Mode of Work - Work from office No of Openings : 70 Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only Face to Face interview, Telephonic only) Should have Good communication with one Native Language (Hindi, Malayalam, Kannada, Telugu). Graduation is mandatory. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary + Performance Incentives. Shift Timings (8:00 AM 8:00 PM) (between any 9 hours). 6 days working (1 day rotational week off). Corporate Address: Alldigi Tech Limited 46B, Vela Chery Rd, Nehru Nagar, Vela Chery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Interested Candidates ping your resumes through: Varshini HR- 8838300965 Akshaya HR -8122910504 mail@Akshaya.A@alldigitech.com whatsapp@8122910504

Greetings from Alldigi Recruitment team, Kindly find the below JD for Domestic Process and share some Reference Domestic Voice Support!!! !!!Freshers or Experienced Technical support -Voice!!! Mode of Work - Work from office No of Openings : 70 Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only Face to Face interview, Telephonic only) Should have Good communication with one Native Language (Hindi, Malayalam, Kannada, Telugu). Graduation is mandatory. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary + Performance Incentives. Shift Timings (8:00 AM 8:00 PM) (between any 9 hours). 6 days working (1 day rotational week off). Corporate Address: Alldigi Tech Limited 46B, Vela Chery Rd, Nehru Nagar, Vela Chery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Interested Candidates ping your resumes through: Varshini HR- 8838300965 Akshaya HR -8122910504 mail@Akshaya.A@alldigitech.com whatsapp@8122910504

Job Description Customer Service (Surat / Ludhiana) Responsible for handling walk-in investor/distributor queries, processing transactions, coordinating with RTA and sales teams, supporting Video KYC, generating MIS reports, and ensuring smooth branch operations and regulatory compliance. Requirements: Graduate with 5+ years of experience in mutual fund branch operations Proficient in MS Excel/Word, strong communication skills Knowledge of KYC, AML, SID, and other AMC regulations NISM VA certified preferred

Customer Service Executive responsible for resolving customer queries, handling complaints, providing product/service information, and ensuring customer satisfaction via calls, emails, or chats. Must have good communication and problem-solving skills

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida and Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 15k to 29k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Graduate Freshers can also apply (Except BE, BTECH) Location : Kharadi, Pune Domain : Insurance Notice : Immediate Shifts : 24/7 Rotational Shift 5 days working , 2 days week off Both way cab in hiring boundaries Age : 36 Max Contact- 9257655181

We GoIntegra Facility Management, a leading technology based facility management company, looking for a young, dynamic, result oriented professional for Customer Relationship Manager role. As it is young organization, assured path for long term growth in carrier, You will also get opportunity to work with leadership team, cutting edge technologies and innovate new products & solutions. We are looking for candidates who has at least 2 year prior experience in handling Customers in apartments, Villa communities. Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Desired Candidate Profile: Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organizational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance. Required Skills: Should have Electrical License. Should have soft skills Proficiency in vendor Management 15+ years experience in Residential facility Management Qualification : B.E EEE

We GoIntegra Facility Management, a leading technology based facility management company, looking for a young, dynamic, result oriented professional for Customer Relationship Manager role. As it is young organization, assured path for long term growth in carrier, You will also get opportunity to work with leadership team, cutting edge technologies and innovate new products & solutions. We are looking for candidates who has at least 2 year prior experience in handling Customers in apartments, Villa communities. Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Desired Candidate Profile: Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organizational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance. Required Skills: Should have Electrical License. Should have soft skills Proficiency in vendor Management 7+ years experience in Residential facility Management Qualification : B.E EEE

GeneTech- ATS GeneTech Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Role & responsibilities Act as the first point of contact for customer inquiries related to parts orders. deliveries, and logistics support Provide timely updates on shipment status, delays, and expected delivery timelines Coordinate with the warehouse and logistics team for order fulfillment and issue resolution Manage and maintain accurate records of customer interactions using CRM or internal systems Follow up on customer feedback and ensure satisfaction with resolution Escalate unresolved issues to the appropriate departments while maintaining ownership until closure Preferred candidate profile An immediate joiner will be preferred for a similar role within the logistics industry. Interested candidates can directly mail us at hr@algor.in or contact us at 91520335677