2064 Complaint Handling Jobs - Page 5

Regulatory Compliance Specialist BIS Company Name: VINCULAR Testing Labs India Pvt Ltd Website: www.vincular.in No. of Positions: 1 Location: Delhi / Bangalore Position Overview The Regulatory Compliance Specialist – BIS will be responsible for managing product certification and regulatory compliance under the ISI Mark , Scheme X , and OTR Certification Schemes . This role requires close coordination with clients, vendors, testing laboratories, and government bodies to ensure timely certification as per BIS and other applicable regulatory standards. The ideal candidate will have a strong technical and regulatory understanding, proactive project management skills, and the ability to communica...

Handle and coordinate customer complaints related to product quality. Conduct root cause analysis and prepare 8D reports for corrective and preventive actions. Use QC tools such as Why-Why Analysis, Pareto Chart, Fishbone Diagram , etc. Work closely with production and QA teams to ensure permanent solutions for recurring issues. Maintain records of complaints, CAPA reports, and communication with customers. Support internal audits and continuous improvement initiatives. Skills Required: Strong knowledge of QC tools and quality standards . Hands-on experience in 8D problem-solving format . Excellent communication and coordination skills. Analytical thinking and problem-solving ability. Knowle...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Responsibilities Serve as the primary point of contact for customers and internal users experiencing technical issues with telecom products and services. Diagnose and troubleshoot hardware, software, and network connectivity problems related to voice/PBX, mobile devices, and other telecommunications equipment. Provide step-by-step guidance and solutions to users, often through remote assistance, email, or chat. Escalate complex or unresolved issues to higher-level technical support teams or specialists. Log, track, and maintain accurate records of all support interactions, incidents, and resolutions in a service desk system. Ensure adherence to established Service Level Agreements (SLAs) by ...

Hello Folks, We at IGT have organized a Mega Walk-In Drive for International Process !!! Position: - Customer Service Associate Job Role: - 1. Handle inbound customer inquiries via calls, emails and chats related to travel. 2. Maintain a high standard of service quality, adhering to customer service guidelines. 3. Communicate effectively with customers, ensuring a positive and helpful interaction. Qualification: - 1. Minimum HSC or equivalent; a bachelor's degree is a plus. 2. Excellent verbal and written communication skills in english . 3. Freshers and experienced are eligible. Description: - 1. Blended Process. 2. Rotational Shifts. 3. Two Rotational Week Offs. 4. Two Way Cab Service. 5. ...

Align to technician on complaint call and PMS services mainly RT, TAT on system, timely close the complaint call on system, maintaining spares inventory, tracing and submission of defective parts in time frame, follow EHS compliances.

As a Customer Support representative at FedEx, your role will involve various tasks related to Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiries, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, Escalated Issue Resolution, and Enquiries (Ad Hoc). You will be responsible for completing defined processes and procedures within deadlines while ensuring accuracy, completeness, and compliance with internal and external standards. In case of anomalies, your judgment based on rules and procedures will be crucial, and for complex issues, you may escalate to senior team members. Key Responsi...

Role Overview: As a People and Partnership Account Manager at MicroSourcing, you will play a crucial role in coordinating with the client regarding the status of the offshore team. You will be responsible for implementing and monitoring KPIs set by the client or MicroSourcing, monitoring the team's performance, conducting coaching sessions, handling complaints and queries, providing day-to-day operational support, and more. Your role will be pivotal in ensuring smooth operations and effective communication between the client and the offshore team. Key Responsibilities: - Regularly coordinate with the client regarding the status of the offshore team - Implement and monitor KPIs set by the cli...

You will be responsible for maintaining customer relationships and ensuring repeat customers by upselling products and services. Additionally, you will be expected to address any customer concerns or complaints promptly and professionally. Key Responsibilities: - Build and maintain strong relationships with customers - Upsell products and services to increase sales - Address customer concerns and complaints in a timely manner Qualifications Required: - Graduates - Minimum of 3 years of experience in a similar role Note: No additional details about the company are provided in the job description.,

US based company that works in Cargo, Logistics Employees are expected to interact with US-based customers. ( Paid - Training is provided for 1 month) 5 days working/2 rotational offs Shift timings- Rotational Night Shifts. 70%Email - 30% Inbound Voice Process - US Salary- Fresher 18k to Exp 22k. Monthly Incentives upto - 2750. Travel Allowance- 3500 both ways Joining date - November 2025 Job Criteria: 1) Immediate joiners required Should be available to join us in November 2) Excellent verbal & written English communication skills. 3) Freshers and tenured can apply Work Location: Airoli Navi Mumbai Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Email/Typing Assessment...

Oversees the daily operations of the customer service department, leading customer service, Solving Queries, in successfully achieving company initiatives.

As the Front Office team manager, your role involves overseeing the Front Office team and taking on the responsibilities of the hotel as the Duty Manager when the Front Office Manager is absent. You will be required to monitor lobby traffic and allocate team members as necessary. Additionally, prompt and efficient handling of complaints, along with taking necessary actions, is a key aspect of this position. Key Responsibilities: - Manage the Front Office team effectively - Act as the Duty Manager in the absence of the Front Office Manager - Monitor lobby traffic and assign team members appropriately - Handle complaints promptly and efficiently, ensuring necessary actions are taken Qualificat...

As a Field-based professional in this role, you will be responsible for providing training and clinical/technical support to surgeons and operating room staff on the operation of the company's robotic arm applications, associated equipment, and instruments. Your key responsibilities will include: - Using proprietary software to prepare pre-operative CT scans for use with the company's RIO/ Robotic Arm Interactive Orthopedic System - Assisting surgeons in preoperative implant planning, implant sizing, and positioning - Generating comprehensive reports and metrics for management, supervisors, and regulatory departments - Managing local inventories of consigned equipment, instruments, implants,...

Maintain smooth communication with customers and promptly reply Respond and resolve customer complaints quickly Identify the most efficient customer interaction approaches Develop & execute customer relationship management campaigns t

Role Overview: As a Retail Store Manager, your role is crucial in ensuring the successful functioning and profitability of the retail establishment. You will be responsible for overseeing all store operations, managing staff, and ensuring that customers have a positive shopping experience. Your leadership, organizational, and customer service skills will play a significant role in driving sales performance, maintaining inventory levels, and implementing store policies. Success in this role will be measured by increased sales, enhanced customer satisfaction, and effective staff management. Key Responsibilities: - Supervise and motivate retail staff to achieve sales targets and store goals. - ...

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...

As it is young organization, assured path for long term growth in carrier, You will also get opportunity to work with leadership team, cutting edge technologies and innovate new products & solutions. We are looking for candidates who has at least 2 year prior experience in handling Customers in apartments, Villa communities. Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor exp...

We GoIntegra Facility Management, a leading technology based facility management company, looking for a young, dynamic, result oriented professional for Customer Relationship Manager role. As it is young organization, assured path for long term growth in carrier, You will also get opportunity to work with leadership team, cutting edge technologies and innovate new products & solutions. We are looking for candidates who has at least 2 year prior experience in handling Customers in apartments, Villa communities. Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for resident...

Svamitva Infra is looking for Sr. Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Col...

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to Service staff to ensure timely and quality Customer services. Candidates Mobile Phones Back ground will be preferred. Skills: Educational : Any Degree. Experience: 3 years to 7 years in Home/Kitchen Appliances Service industry. Gender : Male Should be good in MS - Excel. Int...

Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors,...

Responsibilities: * Manage customer relationships through effective communication * Resolve complaints promptly and fairly * Handle incoming queries with empathy and efficiency * Ensure high levels of customer satisfaction

About the Role Youll be responsible for enhancing the end-to-end journey of our Club Mahindra membersfrom onboarding and holiday planning to feedback and retention. This role blends hospitality, data insights, and member advocacy to deliver exceptional service and build lasting relationships. Key Responsibilities Lead initiatives to enhance the member journey across all touchpoints: digital, phone, and in-resort Manage the team downline and support the role requirements Analyze member feedback and usage patterns to identify opportunities for improvement Collaborate with resort operations, sales, and customer service teams to deliver consistent, high-quality experiences Develop and implement ...

Responsible for managing customer relationships, handling queries, and ensuring client satisfaction. Requires good communication skills, strong follow-up ability, and prior experience in customer handling and support. Required Candidate profile Female candidate:Smart,confident, and customer-focused professional with excellent communication skills, strong problem-solving ability, and prior experience in client interaction or customer service.

Roles and Responsibilities Responsible for managing customer orders, coordinating with production and dispatch teams, and ensuring timely delivery and customer satisfaction. The role involves handling customer inquiries, resolving complaints, and maintaining excellent communication between customers and internal departments. Receive and process customer orders accurately in ERP Coordinate with the production, planning, and dispatch teams for on-time order fulfillment. Maintain regular communication with customers regarding order status, delivery schedules, and product availability. Handle customer complaints, returns, and feedback professionally and ensure quick resolution. Prepare and share...