474 Complaint Handling Jobs - Page 3

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Miyapur 2.Jubilee Hills 3.Kondapur 4.LB Nagar 5.Kokapet Contact : siva.jujjavarapu@croma.com motupalli.sai@croma.com Regards, Siva Jujjavarapu Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Miyapur 2.Jubilee Hills 3.Kondapur 4.LB Nagar 5.Kokapet Contact : siva.jujjavarapu@croma.com motupalli.sai@croma.com Regards, Siva Jujjavarapu Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Boduppal 2.Ramanthapur 3.Nizampet 4.Vanasthalipuram Contact : mithra.m@croma.com Regards, Mithra M Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Boduppal 2.Ramanthapur 3.Nizampet 4.Vanasthalipuram Contact : mithra.m@croma.com Regards, Mithra M Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Boduppal 2.Ramanthapur 3.Nizampet 4.Vanasthalipuram Contact : mithra.m@croma.com Regards, Mithra M Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Boduppal 2.Ramanthapur 3.Nizampet 4.Vanasthalipuram Contact : mithra.m@croma.com Regards, Mithra M Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities 1.Customer Service and Communication: 2.Product Delivery and Coordination: 3.Complaint Resolution and Repair Management: 4.Administrative and Documentation: Key Skills Good Communication Skill Custromer Handling Skills Languages - Telugu, English & Hindi is mandatory Job Locations 1.Boduppal 2.Ramanthapur 3.Nizampet 4.Vanasthalipuram Contact : mithra.m@croma.com Regards, Mithra M Cluster HRBP - Hyderabad Croma- Tata Enterprise

Role & responsibilities * Handle customer calls * Resolve customer queries effectively. Languages known : (Malayalam,English and hindi ) or (Malayalam,English and Tamil) or (Malayalam and Tamil). Shift: Rotational shifts & Rotational Week-offs. Work days: 6 days a week. Gendor: Male or Female Qualification: Degree required (No backlogs). Joiners: Immediate Joiners preferred. No Contract - Permanent Job. Freshers are always welcome... No work experience required. Eligible candidates please what's up me your cv on 7510646407

Customer Support: Provide excellent customer service by addressing customer inquiries, resolving complaints, and providing accurate information about products, services, and company policies. Ensure a positive customer experience throughout all interactions. Communication: Communicate effectively with customers via various channels, including phone, email, chat, and social media. Listen attentively to customer concerns and provide appropriate solutions or escalate issues to the relevant teams for resolution. Problem Resolution: Identify and resolve customer issues in a timely manner, ensuring customer satisfaction. Troubleshoot problems, gather relevant information, and collaborate with internal teams to find effective solutions. Order Processing: Process customer orders, including order entry, tracking, and coordination with the logistics team to ensure timely delivery. Update customers on order status and handle any changes or cancellations requested by customers. Product Knowledge: Develop a deep understanding of the company's products or services. Stay updated on product features, specifications, and promotions to provide accurate and relevant information to customers. Complaint Handling: Handle customer complaints and concerns professionally and empathetically. Document complaints, investigate root causes, and work towards resolution while maintaining a focus on customer satisfaction. Customer Relationship Management: Maintain customer records, update customer profiles, and document customer interactions in the CRM system. Use customer data to identify trends, anticipate customer needs, and provide personalized service. Female Candidates Only Immediate Joining Required Job Purpose To process applications and verify all documents submitted by the customer via outbound calls. Responsible for verifying documents and maintaining data. Ascertain the verification process as per client guidelines. Liaising with the client and network marketing companies for a smoother business flow. Responsibilities Daily processing applications and updating the same in Excel and Database. Outbound calling to customers to verify their profile. Resolving customer queries. Co-ordinate with network marketing companies and clients with respect to different requirements. Preparing MIS reports on daily, weekly and monthly basis. Data Maintenance Coordinating with multiple stakeholders.

Identify and convert new B2B opportunities Act as the primary point of contact for customer queries, ensuring high satisfaction Coordinate with sales, dispatch, and production teams for seamless service Annual bonus Leave encashment

We are hiring for Voice & Chat Process Shifts- 24*7 shifts / Day shift HSC/Graduate fresher HSC with 6months any experience will do. Location - Thane/Navi Mumbai Salary - 15k to 35k 2 rotational off. Contact- 8655002239 hema@careerguideline.com

Role & responsibilities Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises. Skill Requirements: Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects. Ability to effectively manage conflict and competing priorities. Ability to work independently; problem-solve, analyze issues and create action plans. Decision making skills. Strong computer proficiency, including competency with MS Office. Enthusiastic, proactive, flexible and constructive approach. Ability to work and engage at all levels within the organization.

Roles and Responsibilities Manage customer relationships through effective communication, issue resolution, and database management. Develop strong client relationships by understanding their needs and providing tailored solutions. Utilize MS Office skills to maintain accurate records and reports. Possess convincing power to negotiate deals and close sales transactions. Excellent written communication skills for creating professional emails and documents.

Intercontinental Hotels Group India Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Intercontinental Hotels Group India Private Limited is looking for Sales Executive / Coordinator to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Intercontinental Hotels Group India Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Intercontinental Hotels Group India Private Limited is looking for Sales Executive / Coordinator to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Berger Paints India Ltd ( British Paints Div ) is looking for Retail Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Berger Paints India Ltd ( British Paints Div ) is looking for Retail Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Coordinate with clients on schedules & billing * Handle incoming calls, follow ups & sales * Maintain CRM system accuracy Health insurance Annual bonus Sales incentives Performance bonus

Role & responsibilities Brief Description of Role & Responsibilities (envisage current & future needs) Define the product strategy and roadmap Deliver Market Requirement Documents and Product Requirement Documents with prioritized features and corresponding justification Work with external third parties to assess partnerships and sourcing opportunities Run beta and pilot programs with early-stage products and samples Be an expert with respect to the competition and product specification Manage product and technical service portfolio Identify portfolio gaps and initiate actions towards plugging them Manage customer service product application, product testing, troubleshooting and queries raised Able to train service teams for product technical, application and complaint handling

Aditi Tracking Support Pvt Ltd. is looking for Field Sales Professional to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

AttachedMicrosoft Word - JD Customer Relatioship Manager Current Designation: Customer Service Executive Proposed Designation Customer Service Executive Department/Group: All Department Occupied by Location: Mumbai Kandivali Position Type: Full-Time Reports to: Manager Positions Supervised None Internal Relation: Data Management Executive, Dispatch, CRM, BDM, Runners External Relation: Insurance Companies, Customers Mandatory Skills: 1. Proactive 2. Persuasive 3. Empathy 4. Customer-centric 5. Keen to learn 6. Target Driven 7. Good Communication & networking skills 1. Identify the customer s product/plan requirement 2. Identify/understand customer problems and areas of concern 3. Abreast with various insurance plans & policies available 4. Understand the current product portfolio 5. Knows all lines of authority and respects Job Description Role and Responsibilities: Attending incoming calls and transferring them to the respective department Understand customer requirements and suggest appropriate solutions Handling complaints calls specially related to operations Build & develop own database of potential customers Maintaining daily call reports and weekly call reports of all department Daily call listening maintaining MIS, Giving feedback to managers Outcall for Google review Education: Minimum Graduate Experience: 2Years & above Language Skill: Well Versed in English

The Tele-Caller (Service & Spares) will be responsible for managing customer service inquiries related to vehicle servicing and spare parts. This role involves scheduling service appointments, following up on service feedback, informing customers about service campaigns, and assisting with spare parts inquiries, ensuring high levels of customer satisfaction and retention.Key Responsibilities:Service Appointment Scheduling: Make outbound calls to remind customers about upcoming service due dates, inform them about ongoing service campaigns, and proactively schedule service appointments.Inbound Query Handling: Respond promptly and professionally to inbound calls from customers regarding service bookings, vehicle status, general service inquiries, and spare parts availability.Customer Follow-up: Conduct post-service follow-up calls to gather feedback on service quality, address any concerns, and ensure customer satisfaction.Information Dissemination: Inform customers about new service packages, special offers on parts, warranty information, and other relevant after-sales services.Spare Parts Assistance: Provide basic information about genuine Mahindra spare parts, check availability (by coordinating with the Parts department), and guide customers on how to purchase.Database Management: Accurately update and maintain customer service records, call logs, and communication details in the Customer Relationship Management (CRM) system.Coordination: Liaise effectively with Service Advisors, Technicians, and the Parts team to ensure accurate information flow and timely resolution of customer queries.Complaint Handling: Graciously handle initial customer complaints, escalating complex issues to the Service Manager as needed, and ensure a satisfactory resolution.Reporting: Prepare and submit daily/weekly reports on call volumes, appointments scheduled, customer feedback, and other relevant metrics. Exp. - Proven experience (0 City - Krishnanagar,Kalyani,Baharampur Qualification - Minimum 10th or 12th pass. Graduates preferred.

On-site assessment and selection of target trainees and hospitals to ensure the selections result in optimal quantity and quality of trainees and Phaco conversion rates for the Phaco Development Program. Onsite (Operating Room) and wet lab instruction and consultation of trainees in the entire process of converting from ECCE and SICS to Phaco. This includes working with designated outside-Alcon consultants (course instructors and on-site proctors) to ensure effective trainee Phaco conversion rates and high quality surgical results Demonstrate product and procedural excellence to best technical model and coach trainees and affiliated personnel how to achieve optimal surgical and patient results with selected Alcon products while consulting in the OR, hospital and wet lab. Support specified Alcon Phaco Development training events, patient education programs, professional congresses, symposiums and special Alcon events Complete documentation of; target assessment, pre-course preparation, and surgical observation, post-course Phaco cases (quantity and surgical results). Compliance with all Alcon administrative and reporting procedures. This includes weekly, monthly and expense reporting. Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative). Adherence to all corporate compliance guidelines & corporate programs Key Requirements/Minimum Qualifications: Science Bachelor Degree/Diploma /Technical Course. Medically related Specialty Training (Surgical/Medical Technologist) from a recognized institution . Minimum one year sales, marketing experience for a recognized organization or experience in OR doing related work assisting surgeons or in the field of applications. Proficient in English