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1.0 - 4.0 years
4 - 6 Lacs
lucknow
Work from Office
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
chennai
Work from Office
Communication Customer Interaction Customer Feedback Escalation Management Customer Complaint Handling Customer Experience Customer Service Customer Analytics Why work with Pickyourtrail The most obvious question is on the industry - The travel Industry has been the worst hit in the Pandemic. We strongly believe that with the vaccination percentages and overall understanding of the disease the worst is behind us. The next 12-24 months is a watershed moment in the travel industry and more so in the Leisure vertical. The huge pent up demand is real - look around and almost every 2nd person you come across wants to take a break. By joining any travel company, you are buying a shot at an accelerated career growth over the next few years Pickyourtrail is one of the very few travel startups that have survived the pandemic. We have not only survived but also increased our product portfolio to now include - Domestic Staycations, Global markets (Dubai and USA) in addition to our India outbound market. Despite the tough circumstances surrounding the pandemic we have managed to maintain and in fact grow our glass door rating to 4.2 on 5. If you are coming in with meaningful work experience, Pickyourtrail offers you 3 key benefits: Clear strategy and Roadmap: Even the pandemic didnt get us to pivot :) At Pickyourtrail, you are assured of an environment which is stable with respect to overarching goals. This gives you a stable base to experiment and drive towards the desired end state. We shy away from randomisations and strive towards a well drawn down quarter operating plan to ensure that all teams across Revenue - Design - Marketing - Engg - Operations - Product are aligned. High Impact Opportunity: We believe that leisure travel is where online meetings were in Feb 2020 - waiting to explode. There could be no better time to leverage your past experience to help the organization grow faster towards the desired outcomes. No Cap to Earning Potential: At Pickyourtrail, rewards are unlimited. Higher the happiness you bring on to our customers by planning a meaningful vacation, higher the rewards the company would extend. B2C Product company: Every fresher dreams of working in a product company and here you will get to work with the best B2C product based company in namma Madurai. Roles and Responsibility You will play a crucial role in ensuring our clients have a stress-free and enjoyable travel experience. You will be the main point of contact for clients during their vacations, responsible for providing on-trip support, addressing inquiries, and resolving issues promptly. Key Responsibilities: On-Trip Communication: Serve as the primary point of contact for clients throughout their travel experience. Proactively communicate with clients to ensure their needs and expectations are met. Problem Resolution: Address and resolve any issues or concerns that may arise during the trip promptly and efficiently. Collaborate with relevant stakeholders to find swift and effective solutions. Destination Knowledge: Demonstrate an in-depth understanding of travel destinations, local attractions, and cultural nuances. Provide recommendations and assistance with activities, dining, and local experiences. Emergency Response: Be available for clients in case of emergencies, providing guidance and support as needed. Collaborate with emergency services and local contacts to ensure the safety and well-being of clients. Client Satisfaction: Monitor client feedback and satisfaction levels during the trip. Proactively seek opportunities to enhance the client experience and exceed expectations. Logistics Coordination: Assist with any logistical challenges, including transportation, accommodation, and activity reservations. Coordinate with internal teams to ensure seamless execution of travel plans. Qualifications: Excellent communication and interpersonal skills. Strong problem-solving abilities and the ability to remain calm under pressure. Ability to comprehend and act swiftly in situations and open to work in shifts. Perks and Benefits : Start-up Culture Free Snacks. Medical Insurance of Rs. 3L that covers you and your immediate dependents. Allowances are applicable for Shifts.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
chennai
Work from Office
KRAs Key Result Area Actions / Deployment Driving secondary sales & initiatives for the depot using Opus ID app Enrolment of contractors & painters on the Birla Opus loyalty program Painter registration and activation Managing the contractor profile approvals for the depot. Ensuring that non-genuine contractors are identified and blocked in the system. Driving secondary sales for the depot. Managing a team of off-roll employees. Coordination with trade sales & franchisee counterparts & driving secondary sales targets for the depot. Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Driving contractor engagement programs by planning meets/events/activations. Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing/secondary sale & usage of Opus products Technical Inspection at customer sites - Dealer complaint handling ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Handling customer complaints in defined TAT as per organization policy. Providing technical support to the trade team for escalated customer complaints. Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with trade team at dealer counters for the new products Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Trackers - Monthly & weekly basis Report of contractor activities, and provide feedback on secondary initiatives & schemes. Providing regular updates on the competition activities, initiatives, and schemes in the depot.
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
mumbai
Work from Office
About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement of own KRAs "¢Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. "¢Proficiency in WORD and EXCEL/PPT preferred Eligibility "¢Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. "¢Applications can be made for roles in same level or one level above.
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
panipat
Work from Office
About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement of own KRAs "¢Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. "¢Proficiency in WORD and EXCEL/PPT preferred Eligibility: "¢Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. "¢Applications can be made for roles in same level or one level above.
Posted 1 week ago
3.0 - 8.0 years
5 - 8 Lacs
ahmedabad
Work from Office
Seven Square Technosoft is looking for Sales Lead Generator to join our dynamic team and embark on a rewarding career journey Sales Leadership: Lead, motivate, and manage a team of sales representatives within the designated area. Provide coaching, training, and support to enhance their sales skills, product knowledge, and customer relationship management abilities. Achievement of Sales Targets: Develop and implement strategies to achieve sales targets and revenue goals within the assigned area. Monitor sales performance metrics, analyze trends, and take proactive measures to address any deviations from targets. Market Expansion: Identify opportunities for market expansion and growth within the assigned area. Develop and execute plans to penetrate new markets, acquire new customers, and increase market share. Customer Relationship Management: Build and maintain strong relationships with key customers, stakeholders, and partners within the area. Understand customer needs, preferences, and pain points to provide tailored solutions and exceptional service. Sales Strategy Development: Collaborate with the sales management team to develop comprehensive sales strategies, action plans, and promotional activities. Ensure alignment with overall company objectives and market dynamics. Cross-functional Collaboration: Work closely with cross-functional teams including marketing, product development, customer service, and operations to ensure seamless execution of sales initiatives and customer satisfaction. Reporting and Analysis: Prepare regular sales reports, forecasts, and performance analysis for the assigned area. Provide insights and recommendations to management based on sales data and market intelligence. Compliance and Process Adherence: Ensure compliance with company policies, procedures, and regulatory requirements. Implement and maintain effective sales processes, tools, and systems to optimize efficiency and effectiveness. We are seeking a skilled Lead Generator with over 3 years of experience in data mining from various lead generation channels such as Sales Navigator, Apollo, Clutch, etc, specifically within the IT service industry
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
gurugram
Work from Office
ATTENTION JOBSEEKERS !!! GREETINGS FROM RECOUP INFO We are looking for talented customer delight associate for the direct payroll of one of the Biggest Food Delivery App in India! (Captive Unit). If you have a passion for delivering top notch customer service and possess excellent English communication, this is the perfect opportunity for you. WORK FROM OFFICE Process - Customer Delight Associate Location - Gurugram Week Off- Rotational Shifts - Rotational Interview Mode - Only Walkin ELIGIBILITY : Any Graduate Fresher/Experienced can apply. Undergraduates with Experience can also apply. Excellent English Communications. Must be an immediate joiner. 5 Days working with rotational shifts and offs. KEY RESPONSIBILITIES Handle inbound customer queries via call,email and chat Provide accurate information about services Resolve customer queries timely,professionaly and friendly. SALARY Budget up to 4 LPA + One Side Cabs in Odd Hours To get your interview aligned connect with me directly on the number given below and can also share the resume on the same number Saima - 8090893339 Regards, Saima 8090893339 HR Executive Recoup Info
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
ahmedabad
Work from Office
Hiring Telesales Executive: Handle calls, explain products, generate leads, convert inquiries, maintain CRM, and support sales team. Salary 10k20k + incentives. Candidates with good communication skills can apply.
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
kolkata
Work from Office
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
bengaluru
Work from Office
Apsara Gifts is looking for Creative Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
coimbatore
Work from Office
SuiteMatrix IT Solutions is looking for NetSuite Senior Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Bachelors degree in Business, Marketing, Information Technology, or a related field. Minimum of 5 years of experience in sales, with a focus on ERP solutions, preferably NetSuite Proven track record in developing and implement
Posted 1 week ago
0.0 - 3.0 years
3 - 5 Lacs
perinthalmanna
Work from Office
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
mumbai
Work from Office
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Responsibilities: Handle customer queries across WhatsApp, Email & Social DMs, ensure quick resolutions, make follow-up/upsell calls, escalate issues, track FAQs, maintain brand tone, and meet KPIs like FRT, TAT, CSAT & conversions
Posted 1 week ago
2.0 - 3.0 years
2 - 5 Lacs
mumbai, gurugram
Work from Office
Client Welcome & Assistance Greet walk-in clients, visitors, and potential buyers warmly. Ensure a pleasant and professional first impression of the company. Client Coordination Schedule site visits, follow up on appointments, and coordinate with the sales team. Escort clients during site visits or coordinate with the designated representative. Customer Experience Management Understand client needs and guide them to appropriate project offerings. Provide brochures, floor plans, and explain amenities when needed. CRM & Data Handling Maintain visitor records and update client information in the CRM system. Share feedback and insights from client interactions with the sales and marketing teams. Hospitality & Ambience Maintain the reception area and customer lounge to ensure a clean, welcoming atmosphere. Offer refreshments and ensure comfort for visiting guests. Event & Walk-in Management Assist in managing open house events or weekend property showcase events. Ensure smooth flow of appointments during high-traffic days. Support to Sales & Marketing Teams Provide administrative and backend support like printing brochures, coordinating transport for clients, etc. Help gather customer feedback post site visit or property presentation. Complaint Handling & Escalation Address minor queries or concerns and escalate unresolved issues to the concerned team. Follow up to ensure customer satisfaction.
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
sonipat
Work from Office
Key Responsibilities: Marketing and Admissions / Collections Ensuring there is no Zero paid for fee payment on a monthly basis. Transport Fee collections. Fee dues are paid on time for the first term. Collection of Fine and any other miscellaneous income. Responsible for Pre-School tie-ups in designated area. Target achievement for revenue and admissions. Planning and execution of all the marketing activities/events/tie ups. Training and development of Team members of diverse verticals. Accounts, branch operations, maintenance and upkeep, vendor management, Customer Relationship Management. Branch Handling Taking care of smooth operation of the given branch Responsibility of collection of tuition fee collection, Campus Maintenance, Transport System Working on data and preparing reports for presentation - Parent handling and entire responsibility to handle all non-academic grievances Should have knowledge in handling inventory Handling employee grievances - Focus on continuous improvement to increase efficiency of task - Standardizing the process Keeping Close track on Inward/Outward movement Trustee Handling and Stakeholder Management Handling grievances in BMC Coordinating amongst other business verticals such as Marketing, Logistics, Procurement, Projects, Academics, etc. Conducting interviews for admin team members Parent Handling Front facing on all non-academic issues. Handling Complaints Making sure the issues mentioned in Complaint Register are resolved at the earliest. Follow up with Front Office, Accounts and Campus In-charge for early resolutions of complaints. Staff Keeping a close track of staff strength. Ensuring the attendance for staff is regularly and properly marked by EA. Be the contact point of HR for attendance and salary processing. Follow up with Corporate Office for staff complaints/ issues. Making sure the recruitment database is maintained properly by front office. Getting data for recruitment of surrounding schools and play school teachers. Transport Keeping a close track on bus operations. Ensuring timely maintenance of buses. Making sure the GPRS of all buses is functioning properly for parents to receive updates. Breath analyses test is done on a regular basis for drivers. Campus Maintenance Ensuring overall school maintenance. Checking Maintenance Register daily. Play Grounds/ Courts are well maintained. Trustee Handling Handling administrative issues. Quarterly reviews. Getting signatures on required cheques by Trustees. Finance Keeping close track of collections. Managing petty cash for the branch and ensuring the documents are in order. Managing vendor payments and attendance. Campus Maintenance Ensuring overall school maintenance. Checking Maintenance Register daily. Play grounds, courts & all other amenities are well maintained.
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
bengaluru, karnataka, india
Remote
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Should possess detailed information about the company, facility, policy and the procedures. Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners. Obtains list of the events and requests from the helpdesk daily. Prioritize and delegate the work accordingly. Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness. Maintain clear and efficient communication and coordination with all the departments. Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc. Schedules deep cleaning of all meeting rooms and workstation on periodic basis including. Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner. Investigate concerns regarding housekeeping service or equipment and take corrective action. Provides support to the facility manager in operations by staff training, coaching, counselling and enforcing to the standard operating procedures. Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received. Provide with all sorts of reports/ data after validation as required. Assists in controlling the expenses and provide cost effective solutions. Manages the deployment as per schedule, highlight all absenteeism. Maintain high quality of housekeeping standards external/public area. Co-ordinate with vendors eg: Pest control, faade, garden for services. Attend to any user complaints and take service recovery measures if required. Maintains the record for repair and periodic maintenance of cleaning equipment. Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals. Select, staff, recruit, hire, and train qualified housekeeping candidates. Attends training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills. Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports. Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations. Must be able to work in multiple shifts and timings. Be multitasking and able to deliver the results as desired within timelines. Any Degree with experience in Soft service management. 4-5 years of experience in development, implement and maintaining Technical Operation in IT/MNC Good written and spoken communication skills Ability to multi-task and efficiently track implementation at remote locations through identified SPOCs Program management skills Scheduled Weekly Hours: 54
Posted 1 week ago
0.0 - 2.0 years
0 - 2 Lacs
mumbai, maharashtra, india
On-site
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Being familiar with lost and found procedures. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
We are seeking a competitive and trustworthy Sales Executive to assist in expanding our business activities. Your responsibilities will include identifying and pursuing new sales opportunities, negotiating deals, and ensuring customer satisfaction. If you possess strong communication skills and are comfortable engaging with potential customers to showcase our services and products via email and phone, we are interested in meeting you. Your role will be instrumental in helping us exceed business expectations and contributing to our company's rapid and sustainable growth. Conducting market research to discover selling possibilities and assess customer needs will be a key part of your job. You will actively search for new sales prospects through methods such as cold calling, networking, and social media. Additionally, you will be responsible for arranging meetings with potential clients, understanding their requirements, and delivering relevant presentations on our products and services. Regularly generating reports containing sales and financial data, ensuring stock availability for sales and demonstrations, and representing the company at exhibitions or conferences will also be part of your duties. You will be expected to negotiate and close deals, address complaints or objections, collaborate with team members to enhance performance, and gather feedback from customers or prospects to share with internal teams. The ideal candidate should have at least 2 years of experience as a Sales Executive or in a related role, hold a Bachelor's Degree, and demonstrate proficiency in English. A strong understanding of MS Office, marketing techniques, and negotiation skills is essential. A quick learner with a passion for sales, a self-motivated individual with a results-oriented mindset, and someone capable of delivering engaging presentations will thrive in this position. For further discussions, please contact +91 9952828633.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chandigarh
On-site
You are a bright candidate who is sought after by a jewellery showroom for the position of Sales Manager. Your role will involve utilizing your prior retail sales experience to effectively make over-the-counter sales. By establishing a strong rapport with both potential and existing customers, you will be able to identify their current and future requirements. It is essential for you to be capable of attending calls and addressing customer queries promptly. In this role, you will be required to stay updated on market trends within the retail industry, understand upcoming customer initiatives, and keep a close eye on local competitors. Accurate record-keeping and ensuring the availability of materials to prevent any interruptions in operations are crucial responsibilities. Additionally, you will be supervising sales associates, managing change requests from customers, and demonstrating excellent communication skills. Your familiarity with the sales items and procedures in the department will enable you to provide clients with precise information that can enhance sales transactions. Developing effective sales strategies to attract new customers and retain existing ones is a key aspect of this role. Furthermore, you will be expected to handle customer complaints and feedback professionally while staying informed about all ongoing promotions. This is a full-time position with a day shift schedule based in Chandigarh, Chandigarh. The ideal candidate should have at least 3 years of experience in retail sales and a total of 3 years of work experience. Proficiency in English is required for this role, and the work will be carried out in person at the showroom.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
We are seeking a Front Office Manager to oversee our reception area and serve as the welcoming presence of our organization. Your main responsibility will be to ensure all visitors are greeted warmly and receive excellent service. In addition, you will be in charge of coordinating various front desk tasks such as answering calls, managing reservations, and providing guest services. The ideal candidate for this role will possess a friendly demeanor, along with a proactive and professional mindset to effectively manage and guide our team. It is essential that you have strong customer service skills and the ability to handle complaints efficiently. To apply for this position, please submit your CV for further consideration and updates.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
andhra pradesh
On-site
As a Customer Care Executive, you will be responsible for effectively communicating service expectations to customers within the company. Your primary duties will include making calls, answering phones, addressing customer inquiries, and resolving customer issues. You will play a crucial role in the front-facing aspect of the organization, directly impacting the customer's perception and experience. Your key responsibilities will include: - Conducting customer satisfaction surveys to identify areas for service improvements - Providing easy-to-follow solutions for customer issues - Assisting customers in selecting the right products based on their needs and budget - Addressing customer concerns and complaints promptly - Generating reports based on customer satisfaction data and facilitating team skill development - Scheduling appointments based on customer and client availability - Building and maintaining strong relationships with customers You must be proficient in English, Telugu, and Tamil. This is a full-time position with day and morning shifts. The work location is in person. Fluency in Telugu and English is required for this role. If you are interested in this opportunity, please contact the employer at +91 9900098078.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an International Senior Customer Service Representative at HCLTech located in Noida, you will play a crucial role as the point of contact for all transaction-based customer issues. Your primary responsibility will be to ensure prompt, accurate, and satisfactory resolution of customer requests. Your key duties and responsibilities will include managing calls and customer service inquiries, proactively making outbound calls when necessary, identifying and assessing customer needs to ensure their satisfaction, providing precise and complete information using appropriate tools and methods, nurturing sustainable relationships with customers through transparent and engaging communication, addressing customer complaints effectively by offering suitable solutions within specified timeframes, maintaining records of customer interactions, processing customer accounts, and organizing documents as required. Additionally, you will be expected to follow communication procedures, guidelines, and company policies meticulously. The ideal candidate for this role should possess excellent fluency in English, both written and spoken, along with proven experience in handling customer complaints and a dedication to providing exceptional customer experiences through effective resolutions and adherence to response times. A graduate in any stream is required, with a minimum of 1-5 years of experience in an international environment, specifically in Voice or Blended processes. Candidates should be willing to work night shifts or Australian shifts. Fresh graduates with outstanding communication skills are also encouraged to apply. If you are enthusiastic about this opportunity and meet the qualifications mentioned above, please share your resume with us at aman.a@hcltech.com. We look forward to potentially welcoming you to our team and unlocking new career heights together!,
Posted 1 week ago
2.0 - 7.0 years
5 - 9 Lacs
kolkata
Work from Office
Responsible for driving sales in retail bakery segment by managing distributors, building end-user relationships, promoting new products, handling complaints, and executing market visits, schemes, demos, and local inventory management.
Posted 1 week ago
10.0 - 12.0 years
4 - 5 Lacs
mohali
Work from Office
Department Operations, Planning, Customer Satifaction, Quality Contorl, Team Handling, Communication & Coordination.
Posted 1 week ago
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