2075 Complaint Handling Jobs - Page 9

As a Front Office Manager, you will be responsible for managing the reception area and serving as the welcoming face of the company to ensure visitors have a positive experience. Your primary duties will involve coordinating all front desk activities, including efficiently handling calls. Key Responsibilities: - Act as the face of the company at the front desk - Coordinate all front desk activities, including answering calls - Supervise and lead the front desk team - Handle complaints efficiently and provide excellent customer service Qualifications Required: - Pleasant personality with a dynamic professional attitude - Solid customer service approach - Ability to ensure professional and fri...

About Mudrex: Mudrex is India s largest crypto investing platform. We are growing rapidly - today, the Mudrex users are 2 million strong and counting. And to sustain and support this rapid growth, we are looking to grow our team. The folks at Mudrex are mission driven to a single purpose - to help bring the world closre to financial independence through cryptocurrency. Job Description We are seeking a skilled and experienced Principal Officer. The ideal candidate will play a critical role in overseeing and managing the Mudrexs anti-money laundering and compliance programs, ensuring adherence to regulatory requirements of FIU India. The PO will collaborate with cross-functional teams and, ext...

A service engineer for railway seating systems is a mechanical or field service specialist responsible for the maintenance, repair, and installation of seats in train carriages. They ensure the safety, functionality, and comfort of seating for passengers and operators by inspecting and troubleshooting components, working on-site & collaborating with other railway personnel. Role & responsibilities Inspection and maintenance: Conducting routine and scheduled maintenance, checks on seating systems to identify and resolve potential issues. This includes inspecting seat frames, cushions, upholstery, folding mechanisms, and other related components. Troubleshooting and repair: Diagnosing mechanic...

Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication in Mandarin. Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors issues. Builds Platform and business knowledge to better serve Vendors Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as need...

Role & responsibilities Respond promptly and professionally to customer inquiries via email, phone, and chat. Collaborate with cross-functional teams to streamline workflows and improve operational efficiency. Support the implementation and improvement of day-to-day operational processes. Assist in special projects and initiatives as assigned by the management. Maintain accurate records of customer interactions and follow-ups. Proactively identify and escalate issues or trends in customer feedback. Preferred candidate profile 02 years of experience in customer support, operations, or related roles. Excellent communication skills in English Fluency in Malayalam is mandatory to handle regional...

Manages complaint handling activities Supports key Quality Regulatory areas to ensure safe and effective products in the install base across GE Healthcare Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area. Basic Qualification : Bachelors Degree in any specialization under Engineering with 0-1 years of experience. Desired Qualification: Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills

We Are HIRING Sales Executive KEY SKILLS: Sales & customer acquisition (Travel & Tourism industry preferred) Excellent communication skills Lead conversion & target achievement Strong organizational skills LOCATION: MUMBAI/SURAT/RAJKOT

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Telugu or Tamil (with English or Hindi) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver

The Area Service Incharge is responsible for managing and overseeing all service-related activities within a designated geographical area. This includes supervising service technicians, ensuring timely resolution of customer complaints, maintaining service quality standards, and coordinating with the sales and operations teams to deliver excellent customer support for all battery products. Key Responsibilities: Service Operations Management Oversee and manage all service activities in the assigned area. Ensure prompt and effective resolution of customer complaints and technical issues. Monitor field service activities to ensure compliance with company policies and standards. Team Supervision...

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with inte...

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with inte...

Job Title: Customer Support Executive eCommerce Location: India, Noida Sec-63 Department: Customer Experience / Operations Reports To: Customer Support Manager Shift Time- 12 PM IST- 9 PM IST About the Role We are looking for a Customer Support Executive to join our growing eCommerce team and deliver an outstanding customer experience across all touchpoints. The ideal candidate will manage inquiries from our website and global marketplaces such as Amazon, Flipkart, Walmart, eBay, Etsy , and others ensuring prompt, effective, and empathetic resolutions that reflect our brands service excellence. A background in the beauty industry or experience supporting international brands will be highly p...

We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues. This role requires strong communication skills, attention to detail, and a customer-first mindset to maintain service quality and client satisfaction. Roles and Responsibilities Manage customer escalations, queries, complaints, and grievances in a timely and efficient manner. Handle complex issues related to life insurance products and services. Ensure effective issue resolution through root cause analysis and implementat...

As a skilled and experienced MLRO / Compliance Officer, your role will be crucial in overseeing and managing the company's anti-money laundering and compliance programs. You will be the very first MLRO/CO in UAE, working independently but in collaboration with colleagues across the globe in various functional areas. Your primary responsibility will involve developing and implementing comprehensive anti-money laundering (AML) and compliance programs that adhere to regulatory requirements in multiple countries, including the UAE, Poland, Canada, and the USA. Your key responsibilities will include: - Developing and implementing anti-money laundering (AML) and compliance programs in alignment wi...

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Role Summary The QARA Director for India will be responsible for leading a team supporting Quality Assurance and Regulatory Affairs activities in India. This leadership role is responsible for developing and executing regulatory strategies and maintaining quality related activities and systems to ensure compliance with Indian and international medical device regulations (e.g. CDSCO, ISO 13485/Indian GMP, US FDA, EU MDR). The QA/RA Dire...

As an Operations Executive at Abhith Manpower Services Pvt. Ltd, you will play a crucial role in overseeing daily field operations, maintaining client relations, and ensuring the high service standards of our security personnel deployments. Key Responsibilities: - Coordinate and monitor day-to-day field operations effectively. - Ensure the deployment and attendance of security guards as per client requirements. - Conduct regular site visits to ensure quality and discipline standards are met. - Handle client complaints efficiently and provide timely resolutions. - Maintain daily reports and documentation accurately. - Assist in the recruitment and training of guards to maintain a skilled work...

Responsibilities: * Manage incoming customer calls & queries via phone, email & chat * Resolve complaints promptly with empathy & professionalism * Maintain high CSAT through timely issue resolution For more details pls call/what's app on 9890111238 Office cab/shuttle Health insurance Provident fund

Role & responsibilities The Telecaller will be responsible for managing inbound and outbound communications with customers, addressing grievances via email, and efficiently channeling potential sales leads from IndiaMART to the sales team. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving issues and generating sales opportunities. For further details call - 9540047106

Interested candidates can share their CV to Priya Singh on 9971166934 or can mail on priyasingh@policybazaar.com What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by coll...

Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Freshers with good communication can apply Contact Person- Devanshi Jadeja- 7428295885 Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction by offering excellent service. Update cu...

Interested candidates can share their CV to Saumya Chaudhary on 9289546161 or can mail on saumyachaudhary@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA Interview Mode - Face2Face What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best po...

Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Freshers with good communication can apply Contact Person- Tamanna singh chauhan / 8826256633 Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction by offering excellent service. Up...

Interested Candidates can connect : HR Neetu Mehta (7042547373) Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Freshers with good communication can apply Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction by offering excellen...

Roles and Responsibilities Manage social media escalations from various platforms such as Facebook, LinkedIn, Instagram, and other handles. Handle customer complaints and grievances through email, chat, or phone calls in a timely manner. Ensure effective resolution of customer complaints by coordinating with internal teams like Sales, Marketing, Product Development etc. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 2-7 years of experience in back office operations or similar role. Strong understanding of complaint handling processes and grievance redressal procedures. Excellent communication skills for resolving customer queries ef...

Interested Candidates can directly connect me : HR Neetu Mehta (7042547373 or neetumehta@policybazaar.com) Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Freshers with good communication can apply Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of...