1473 Complaint Handling Jobs - Page 10

Roles and Responsibilities Ensure smooth functioning of all F&B outlets, including beverage services, banquets, room service, and other events. Handle guest complaints and feedback to improve overall customer satisfaction. Manage inventory levels to minimize wastage and optimize stockroom organization. Supervise team members to maintain high standards of hygiene and cleanliness throughout the hotel. Plan menus according to seasonal trends and dietary requirements. Excellent communication skills for effective guest handling and complaint resolution.

Responsibilities: * Manage warranty claims & customer complaints * Ensure timely resolution within SLA * Coordinate service operations with AMCS team * Provide after sales support & assistance

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA CONTACT: Chanchal- 9251688424

In excel candidate should be good at pivot tables, vlookup ,hlookup conditional formatting and using filters Excellent in English email drafting 5 days a week hybrid model-3 days office& 2 days wfh Interested candidates plz call on 9267953621/9871818500

As the F&B Manager, you will be responsible for designing delicious and attractive menus, continuously making improvements, and ensuring the forecasting, planning, sourcing, and ordering of food supplies for the kitchen and beverages for the bar. Building positive relationships with food and beverage vendors will be crucial, along with adhering to the F&B budget and managing day-to-day F&B operations. You will also be responsible for maintaining CRM, processing complaints, responding to customer needs, and assisting with marketing and banquet events. Additionally, creating and executing SOP and KPIs for the F&B department, as well as training and managing F&B staff, will be part of your role. This is a full-time position with the benefit of food provided. The ideal candidate should have a total of 3 years of work experience in a similar role. The work location is in person.,

As a member of Boston Scientific, you will have the opportunity to utilize your skills and work alongside a diverse and high-performing team to address crucial challenges in the healthcare industry. We provide access to cutting-edge tools, resources, and training to support your professional development and help you achieve your career goals. Your ambitions will be fully supported in our collaborative and innovative work environment. In the role of processing orders in Gurugram, Haryana, you will be responsible for handling customer support, order processing, complaint resolution, and assisting the sales team as needed. Your key responsibilities will include processing various types of orders, managing stock deliveries, handling complex orders, monitoring delivery processes, managing invoices, and addressing service complaints promptly. Additionally, you will interact with internal and external stakeholders to ensure efficient order processing and delivery. To excel in this role, you will need to work independently on specialized projects, apply business knowledge effectively, and demonstrate proficiency in communication and problem-solving. Fluency in English is required, and knowledge of an additional language is advantageous. You should be comfortable working in rotational shifts and have a bachelor's degree along with at least 1 year of experience in shared services or outsourcing, preferably in the medical devices industry. Boston Scientific is dedicated to improving human life through innovative medical solutions and values the contributions of its employees. If you are a proactive problem-solver with a passion for making a positive impact on a global scale, we invite you to apply for this opportunity and join us in our mission to advance science for life.,

You will be responsible for responding promptly to any online or telephone queries in a calm and friendly manner. You will need to reply to all enquiry emails that come through Marketing Websites. Additionally, you will be preparing and following up on any sales quotations made for clients, negotiating terms at a cost best suited for them. Ensuring customer satisfaction by accurately and timely processing orders will also be a part of your responsibilities. Your role will involve coordinating between various departments to provide the most suitable service to clients based on their needs, costs, and time restraints. This includes contacting the technical department to address any product or technical queries, forwarding purchase orders to the accounts department, coordinating with them for preparing PI/Invoices, and liaising with the logistics/dispatch department to obtain and update dispatch details. You will be required to prepare a tracker of all enquiries and other reports as per the instructions of the sales manager, submitting them on time. Moreover, you will need to coordinate with clients to resolve any problems they may have and occasionally handle complex issues regarding complaints about sold products. This is a full-time position with a fixed shift schedule. The job location is on the 4th floor, Kolkata - 700001, West Bengal. Reliable commuting or planning to relocate before starting work is necessary. The minimum educational requirement is Higher Secondary (12th Pass), and at least 1 year of total work experience is required. Proficiency in English is also a must for this role.,

Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. As an Airtel employee, you will have the opportunity to make a difference to internal and external customers by taking small and big ideas to success, leaving footprints at the scale of billions and beyond. You will have the freedom to go above and beyond, take responsibility, challenge norms, and take risks to create big things in multiple ways. You are encouraged to imagine, experiment, and implement new ideas to gain depth and breadth of experiences. Join us at Airtel and #BeLimitless because you are limitless. As a Territory Sales Manager - LCO at Airtel, your role will be at the frontline of the business for an entire territory, responsible for driving sales and end-to-end customer service. You will be tasked with increasing market share, revenue, and executing the Go-To-Market (GTM) strategy. Engaging with LCO partners and fostering business relationships to enhance the D2C business will be a key aspect of your role. Reporting to the Regional Head, you will supervise a team of managerial individual contributors, focusing on driving revenue growth by expanding the company's footprint within the territory and optimizing the sales and distribution network for enhanced market penetration. Strengthening the distribution ecosystem, ensuring brand visibility, and enhancing the overall customer experience will be crucial responsibilities. Additionally, you will be responsible for managing and expanding the LCO network through incentives and seamless grievance redressal, forming partnerships, and training LCO partners on product features, sales techniques, and market positioning. People management, industry best practices, stakeholder management, and collaboration with various central functions within the organization will also be part of your role. To be successful in this position, you should possess a full-time graduate degree, preferably an MBA/PGDM, with at least 2+ years of experience in sales, preferably in the Telecom/FMCG industry. Proficiency in sales and marketing techniques, basic knowledge of MS Office, strong leadership and behavioral competencies such as problem-solving, analytical skills, communication skills, teamwork, customer obsession, and result orientation will be essential for excelling in this role.,

We are seeking a motivated and enthusiastic Telecaller Intern to be a part of our team. As an intern, you will play a crucial role in reaching out to potential customers, handling inquiries, and contributing to our sales and customer service objectives. This position offers a valuable opportunity to gain practical experience in telecalling and enhance your communication skills. Your responsibilities will include making outbound calls to introduce our products or services, managing inbound calls and addressing customer queries, providing accurate information, maintaining customer databases, converting leads into sales, collaborating with the sales team to meet targets, assisting in telecalling campaigns, collecting feedback, handling customer complaints, documenting call details, and participating in training sessions and team meetings. To qualify for this role, you should be currently enrolled in or recently graduated from a degree program in Business, Marketing, Communication, or a related field. Strong communication skills, both verbal and written, are essential. You must also have the ability to handle rejection positively, possess strong organizational skills and attention to detail, be proficient in MS Office applications, be comfortable in a fast-paced environment, and be capable of working independently and collaboratively. This position is open to female candidates only. The job types available are Full-time, Fresher. The contract length for this position is 3 months. The working schedule is during the day shift from Monday to Friday. A performance bonus is also provided for this role. The work location is in person. Join us in this exciting opportunity to grow and develop your skills in the field of telecalling.,

Attention JOBSEEKERS !!! GREETINGS FROM RECOUP iNFO We are looking for talented customer delight associate for the direct payroll of one of the Biggest Food Delivery App in India! (Captive Unit). If you have a passion for delivering top notch customer service and possess excellent English communication, this is the perfect opportunity for you WORK FROM OFFICE Process - Customer Delight Associate Location - Gurugram Week Off- Rotational Shifts - Rotational Interview Mode - Only Walkin ELIGIBILITY : Any Graduate Fresher/Experienced can apply. Undergraduates with Experience can also apply. Excellent English Communications. Must be an immediate joiner. 5 Days working with rotational shifts and offs. KEY RESPONSIBILITIES Handle inbound customer queries via call,email and chat Provide accurate information about services Resolve customer queries timely,professionaly and friendly. SALARY Budget up to 4 LPA + One Side Cabs in Odd Hours To get your interview aligned connect with me directly on the number given below and can also share the resume on the same number Saima - 8090893339 Regards, Saima HR Executive Recoup Info

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The purpose of this role is to oversee the dispatch of engineer visits, schedules and communicate with customers to ensure timely visits. Utilizing our world-class scheduling system, you will manage any customer visits at risk of not happening. The Real-Time Workflow Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" culture. Your expertise in customer communication and complaint handling will complement the tools at your disposal, ensuring we fulfil our customer promises, get unhappy path visits back on track, providing a first-class service to our engineers and customers, ensuring we get the right engineer to right job, when our customers need us. What are we looking for Coordinate and communicate effectively with internal teams and external customers through telephony and Live chat to ensure timely resolution of issues and seamless information flowManage challenging visit journeys and contact customers to confirm visit date suitability.Help manage day-to-day engineer activities, mainly including handling requests from the Onshore RTWFS Tier 2 & Field requestsOversee customer journeys requiring additional support and attention.Respond to internal customer inquiries and manage expectations effectively.Support ad-hoc requests from various business areas and keep stakeholders informed.Represent the Real Time Workflow Team in various meetings.Monitor, Amend, control & highlight Area PerformanceAssist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriatelyRespond to Client queries and escalations on email & PhoneProvide daily updates to Field Managers and internal reports regarding routing-related issues, at-risk jobs, and incomplete activities.Assist with team-specific activities, including Mailbox & MS teams group channelAssist with monitoring team and individual area performanceExperience:2+ years in dispatch and field services. Excellent Customer Communication Skills, proficiency in complaints handling, experience in case management, and ability to manage multiple workstreams.Education:Any Graduates, however, ask for a passion for learningTechnical Skills: Proficiency in customer management and field services systemsCommunication:oExcellent English verbal and written communication abilities, exceptional interpersonal skills.oGood understanding of UK geography to support region-specific tasks and communication.Collaboration:Excellent stakeholder management skills to raise issues and ensure KPIs are met, balancing business needs. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1-3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Also, both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for 2.What are you looking forWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife , Annuity, Retirement Insurance ,claims experience and managed financial transactions Roles and Responsibilities: Candidates who will hire for above role will be responsible for 100% transaction role with same day processing tat and ~20-30% NIGO calls with clientCandidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the training Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The purpose of this role is to oversee the dispatch of engineer visits, schedules and communicate with customers to ensure timely visits. Utilizing our world-class scheduling system, you will manage any customer visits at risk of not happening. The Real-Time Workflow Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" culture. Your expertise in customer communication and complaint handling will complement the tools at your disposal, ensuring we fulfil our customer promises, get unhappy path visits back on track, providing a first-class service to our engineers and customers, ensuring we get the right engineer to right job, when our customers need us. What are we looking for Coordinate and communicate effectively with internal teams and external customers through telephony and Live chat to ensure timely resolution of issues and seamless information flowManage challenging visit journeys and contact customers to confirm visit date suitability.Help manage day-to-day engineer activities, mainly including handling requests from the Onshore RTWFS Tier 2 & Field requestsOversee customer journeys requiring additional support and attention.Respond to internal customer inquiries and manage expectations effectively.Support ad-hoc requests from various business areas and keep stakeholders informed.Represent the Real Time Workflow Team in various meetings.Monitor, Amend, control & highlight Area PerformanceAssist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriatelyRespond to Client queries and escalations on email & PhoneProvide daily updates to Field Managers and internal reports regarding routing-related issues, at-risk jobs, and incomplete activities.Assist with team-specific activities, including Mailbox & MS teams group channelAssist with monitoring team and individual area performanceExperience:2+ years in dispatch and field services. Excellent Customer Communication Skills, proficiency in complaints handling, experience in case management, and ability to manage multiple workstreams.Education:Any Graduates, however, ask for a passion for learningTechnical Skills: Proficiency in customer management and field services systemsCommunication:oExcellent English verbal and written communication abilities, exceptional interpersonal skills.oGood understanding of UK geography to support region-specific tasks and communication.Collaboration:Excellent stakeholder management skills to raise issues and ensure KPIs are met, balancing business needs. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The purpose of this role is to oversee the dispatch of engineer visits, schedules and communicate with customers to ensure timely visits. Utilizing our world-class scheduling system, you will manage any customer visits at risk of not happening. The Real-Time Workflow Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" culture. Your expertise in customer communication and complaint handling will complement the tools at your disposal, ensuring we fulfil our customer promises, get unhappy path visits back on track, providing a first-class service to our engineers and customers, ensuring we get the right engineer to right job, when our customers need us. What are we looking for Coordinate and communicate effectively with internal teams and external customers through telephony and Live chat to ensure timely resolution of issues and seamless information flowManage challenging visit journeys and contact customers to confirm visit date suitability.Help manage day-to-day engineer activities, mainly including handling requests from the Onshore RTWFS Tier 2 & Field requestsOversee customer journeys requiring additional support and attention.Respond to internal customer inquiries and manage expectations effectively.Support ad-hoc requests from various business areas and keep stakeholders informed.Represent the Real Time Workflow Team in various meetings.Monitor, Amend, control & highlight Area PerformanceAssist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriatelyRespond to Client queries and escalations on email & PhoneProvide daily updates to Field Managers and internal reports regarding routing-related issues, at-risk jobs, and incomplete activities.Assist with team-specific activities, including Mailbox & MS teams group channelAssist with monitoring team and individual area performanceExperience:2+ years in dispatch and field services. Excellent Customer Communication Skills, proficiency in complaints handling, experience in case management, and ability to manage multiple workstreams.Education:Any Graduates, however, ask for a passion for learningTechnical Skills: Proficiency in customer management and field services systemsCommunication:oExcellent English verbal and written communication abilities, exceptional interpersonal skills.oGood understanding of UK geography to support region-specific tasks and communication.Collaboration:Excellent stakeholder management skills to raise issues and ensure KPIs are met, balancing business needs. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Title: Complaint Site Visit Technical Executive Plywood Industry Location: Department: Customer Support (PMG) Reporting To: Customer Service Manager Job Summary: We are looking for a technically competent and customer-focused Complaint Site Visit Executive to investigate and resolve product-related complaints at customer locations. This role is crucial for maintaining product satisfaction, brand reputation, and customer loyalty by addressing issues related to plywood performance, quality, or application defects. This role requires extensive travel to complaint sites across assigned regions. Key Responsibilities: Visit customer sites (construction sites, homes, dealer locations) to investigate plywood-related complaints such as bending, delamination, swelling, surface defects,gap etc. Assess the root cause of the problem by inspecting usage, handling, environmental conditions, and application practices. Interact with carpenters, contractors, site engineers, and dealers to understand the history and nature of the complaint. Collect necessary samples (if required) and document observations with photos, videos, and technical notes. Prepare detailed complaint investigation reports including findings, conclusions, and recommendations. Coordinate with internal teams such as quality control, production, and R&D to analyse and resolve issues. Educate site staff or customers on correct usage, storage, and application techniques to prevent repeat complaints. Follow up with customers post-resolution to ensure satisfaction and maintain long-term trust. Support the service and sales team with technical clarifications related to complaints. Maintain complaint logs and update complaint tracking systems regularly. Experience:____ years of experience in plywood, wood panel products, or related building materials, preferably in a customer support or technical complaint role. Skills: Strong technical understanding of plywood manufacturing, grades (MR, BWR, BWP), and failure points. Excellent troubleshooting, analytical, and problem-solving skills. Good communication and customer-handling abilities. Ability to document and report findings professionally. Willingness to travel extensively and work on varied construction or site environments. Exposure to IS standards related to plywood (e.g., IS 303, IS 710). Knowledge of adhesives, core materials, and surface treatments. Hands-on experience working with carpenters, contractors, and field teams.

Ensuring and providing flawless, upscale, professional, and high-class customer service experiences Analysing customer feedback and providing strategic direction to continuously improve overall rating Responding to customer needs and anticipating their unstated ones. Attending customer inquiries, and also answering inquiries over the phone and Mail. Who are we looking for? Excellent communication skills Strong listening skills Interested candidates are requested to share their updated CV to nibeditan@brigadegroup.com for further consideration

We are seeking a Patient Relations Executive to manage (OPD) appointments and ensure a seamless experience for patients.handling telephonic inquiries, coordinating appointments, and maintaining effective communication and internal departments.

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for ensuring timely and accurate resolution of all collections related customer complaints in alignment with the defined TAT and guidelines. Role Accountability Ensure resolution of Complaints/Requests/Queries/ Escalations related to Collections reported at Customer Services through SBIC Internal channels or Regulatory Bodies on CardOne/mail and EWS/dispute complaints reported at Collections Field/Tele calling within Business TAT Ensure timely execution and closure of assigned Scrabble tickets related to investigation/blocking/NOC approvals/Missing Payment/Stop Calls etc. Manage Resolution & TAT Maintenance Identify the gaps in Collections by conducting RCA of the complaints and tracking the gaps to closure Identify issue and raise the same to concerned departments/units & ensuring complaint closure by providing amicable resolution as per the process/policy Validate and track all complaints/requests Ensure clear articulation of investigation & complaint resolution on CardOne/mail Measures of Success Complaints Resolution % Quality Resolution% No Avoidable Escalation Zero TAT Burst Case Lesser Repeat Case Process Adherence as per MOU Technical Skills / Experience / Certifications Process understanding of Collections & Complaint Handling Strong understanding of the Collection processes & policies to relay the information correctly Competencies critical to the role Analytical Ability Process Orientation Stakeholder Management Detail Orientation Qualification Graduate/Post Graduate in any discipline Preferred Industry FSI

Responsibilities: * Manage customer queries via email, chat & calls * Resolve complaints promptly * Provide excellent customer support * Handle inbound calls * Good communication in Hindi and English *Fresher can also apply

Job Opening: Customer Support Executive Real Estate Company: Casagrand builders Location: thiruvanmiyur chennai Job Type: Full-time | On-site Key Responsibilities: Handle inbound and outbound customer calls, emails, and WhatsApp queries. Provide accurate information about projects, site visits, and documentation. Resolve client issues with professionalism and escalate when required. Maintain records of customer interactions in CRM. Coordinate with sales & operations teams for smooth client experience. Requirements: Graduate / Diploma in any field. 2-10 years of experience in customer support (Real Estate / BPO / Telecalling preferred). Excellent communication skills in fluent English & tamil (additional languages are a plus). Strong interpersonal skills, patience, and customer-first attitude. Basic knowledge of MS Office & CRM tools. What We Offer: Attractive Salary + Incentives. Training & mentoring for freshers. Growth opportunities in a leading real estate company. Supportive and dynamic work environment. How to Apply: Apply directly via Naukri Portal or send your CV to evangelingladies@casagrand.co.in For queries, contact: Evangelin 7708781966

The Service Advisor role involves acting as the intermediary between customers and the workshop. Your primary responsibilities will include comprehending customer vehicle issues, effectively communicating them to the technical team, and ensuring that repairs and maintenance are completed efficiently and to the satisfaction of the customer. You will be expected to warmly greet customers and assess their service requirements in a professional manner. Opening job cards with accurate details of customer complaints and necessary services will be part of your routine. It will also be essential for you to explain required repair and maintenance tasks on vehicles using simple, non-technical language to ensure clear understanding by the customers. Providing cost estimates, obtaining necessary approvals before commencing work, and coordinating with technicians to ensure timely progress and delivery of vehicles are crucial aspects of this role. Your role will also involve keeping customers updated on the status of their vehicles throughout the service process and conducting a final inspection to guarantee work quality and customer satisfaction. As a Service Advisor, you will also play a role in promoting and upselling additional services or products when relevant, maintaining service records, ensuring proper documentation, addressing customer complaints or concerns professionally, and resolving them effectively. It is imperative to adhere to all safety, cleanliness, and regulatory standards in this position. This is a full-time position that includes benefits such as cell phone reimbursement, health insurance, and paid time off. The working schedule is during the day shift, and there are additional perks like performance bonuses and yearly bonuses available. The work location is in Howrah, West Bengal, and reliable commuting or planning to relocate before starting work is required.,

As a receptionist at our office, your primary responsibility is to greet and welcome guests upon their arrival. You will be directing visitors to the appropriate person and office, answering, screening, and forwarding incoming phone calls. It is essential to maintain a tidy front desk and ensure timely and accurate customer service. In this role, you will be required to handle complaints and specific customer requests, as well as troubleshoot any emergencies that may arise. Monitoring stock levels and ordering office supplies will also be part of your daily tasks. Ensuring proper mail distribution and adherence to company policies and security requirements are crucial aspects of this position. A key requirement for this role is the ability to work in rotational shifts. The ideal candidate should have a Diploma, with at least 3 years of experience in a hotel setting. Proficiency in English and Hindi is necessary for effective communication with guests and colleagues. This is a full-time, permanent position that requires you to work in person at our office location. The expected start date for this role is 06/10/2025. If you are detail-oriented, customer-focused, and able to handle various responsibilities simultaneously, we encourage you to apply for this exciting opportunity.,

As a Customer Service Associate at our retail store located in Harry Reid Airport, you will play a key role in providing exceptional customer service and ensuring the store's smooth operation. Your dedication to creating a positive shopping experience for our customers will contribute to our goal of delivering top-notch service in a dynamic retail environment. Your primary responsibilities will include greeting and assisting customers, recommending products to maximize sales, staying informed about merchandise and promotions, maintaining store cleanliness and displays, assisting with inventory management, and executing opening and closing procedures. You will also be responsible for communicating customer feedback and inventory issues to the management team in a timely manner. While previous retail or customer service experience is advantageous, it is not mandatory for this role. Strong written and verbal communication skills in English, demonstrated customer service proficiency, and the ability to multitask and handle minor conflicts are essential qualities we are looking for in our ideal candidate. Additionally, possessing an Alcohol Beverage Awareness Card (TAM Card) and meeting potential security clearance requirements are part of the job specifications. As a Customer Service Associate, you will be required to engage in physical activities such as standing, walking, climbing, bending, and lifting items up to 60 lbs. Fluency in English is necessary for effective training, customer interactions, and compliance with company policies. Your role will primarily be indoors in a consistent temperature environment, where attention to detail and fine motor skills are crucial for assisting customers effectively. Join our team at WHSmith, a global travel retailer with a rich history and a strong presence in North America through Marshall Retail Group (MRG) and InMotion. Be part of our mission to provide exceptional service and create memorable shopping experiences for travelers at airports and resorts across the continent. If you are enthusiastic about customer service, enjoy working in a fast-paced retail environment, and are looking for a rewarding career with opportunities for growth and development, apply now to become a valuable member of our Field Team at Harry Reid Airport. We offer a comprehensive benefits package, including medical, dental, and vision insurance, employer-paid life insurance, paid time off, 401(k) with company match, employee discounts, and more. Join us at WHSmith North America and embark on a journey where innovation, customer connections, and career advancement converge to shape the future of retail. Your contributions will make a difference in the lives of our customers and the success of our store. Apply today and be part of our exciting retail environment where growth and opportunity await you.,

Spudnik Farms is seeking a dynamic Marketing & Sales Lead to spearhead revenue growth, enhance market expansion, and cultivate strategic partnerships for Spudnik Farms. This role is tailored for individuals who excel in a fast-paced, impact-oriented setting and possess a fervor for sustainable food systems. As the Marketing & Sales Lead, your primary responsibilities will encompass sales strategy development to engage and retain D2C customers, establishment and management of a robust sales funnel targeting D2C and B2B sales, exploration of new leads and potential markets such as gated communities, apartments, larger institutions, and diverse geographies. Collaborating with customer support to transform D2C leads into loyal Spudnik subscribers and partnering with the leadership team to nurture B2B leads into enduring customers through relationship cultivation will be integral to your role. In the realm of Market Expansion & Partnerships, you will be tasked with identifying and validating fresh market prospects for Spudnik Farms while fostering partnerships with quick commerce platforms, retailers, restaurants, communities, and organizations to broaden distribution channels. Your duties related to Customer Engagement & Execution will involve driving direct sales initiatives through events, pop-ups, and farm experiences, formulating and overseeing strategies for customer retention and upselling, and organizing consumer events to elevate the Spudnik Farms brand and product awareness. Operational Coordination will be a crucial aspect of your role, necessitating collaboration with the operations team to optimize supply chain processes, ensuring a seamless onboarding and subscription management experience, working alongside the customer support team to convert leads, coordinating with the social media team to strategize marketing events, setting up feedback mechanisms to enhance the customer journey and service quality, and addressing issues in tandem with customer support to resolve complaints pertaining to any facet of Spudnik Farms" services. The ideal candidate should hold an MBA/PGDBM in Sales and Marketing, possess 3-5 years of experience in sales, business development, or related fields, exhibit a proven track record in D2C/B2B sales (preferably in the food/consumer products sector), demonstrate strong networking and relationship management capabilities, showcase prowess in identifying new business opportunities and executing growth strategies, thrive in a fast-paced startup environment, and ideally be proficient in English, Kannada, and Hindi. A passion for sustainable agriculture and local food systems is highly valued. Spudnik Farms being a startup, offers a platform for driven individuals to independently pursue leads with high conversion rates, thus presenting growth opportunities and rapid career progression for those who excel in their roles. The Marketing and Sales Lead will have the autonomy to establish Spudnik Farms" sales team from scratch, experiment with, devise, and implement marketing strategies, and shoulder comprehensive responsibilities, including direct customer engagement until the team is fully operational. Compensation for this role will be a blend of fixed and incentive-based components and will be discussed during the selection process. About Spudnik Farms: Spudnik Farms is an e-commerce venture that collaborates with smallholder farmers to market organically grown, local, and seasonal produce to urban consumers in Bengaluru. Operating since 2019, Spudnik Farms offers a subscription service delivering fresh, local, and seasonal produce directly from farmers to urban consumers. Recent initiatives include venturing into B2B and value processing verticals with the objective of mainstreaming underutilized local and indigenous crops. Why Join Us Join a mission-driven startup reshaping the food-consumer connection, take charge of growth, and scale a purpose-driven brand, and collaborate closely with farmers, food entrepreneurs, and sustainability advocates. If this role resonates with you, we invite interested candidates to share their CVs with sumeet@spudnikfarms.com.,

You will be responsible for SAP Retail MM testing in Hyderabad. As an SAP Testing-L3 expert, you must have proficiency in SAP MM Material Management-L3 and SAP Retail L3. Your role will involve experience in SAP testing and preferably SAP S4 implementation. You should have expertise in understanding different SDLC and Testing life cycles, good oral and written communication skills, and proficiency in documentation and presentations. Your responsibilities will include coordinating with Business analyst, ABAB team, and Functional analyst, understanding core SAP functional business process flow, designing end-to-end business process flow, and utilizing Test management tools. You will create and implement software testing planning and strategy, ensure testing best practices and methodologies, manage testing KPIs, and mentor resources on testing practices. You will collaborate with the automation team, prepare test reporting, and automate the test life cycle process using vb macros, scheduling, and GUI automation. Ensuring the quality of interaction with customers, timely deliveries, and accurate reporting are key aspects of your role. You will also be involved in status reporting, customer focus, and ensuring on-time deliveries. Your performance will be measured based on understanding test requirements, test case design, test case execution, and reporting. Your role requires mandatory skills in SAP Test Management with 3-5 years of experience. Join Wipro to be a part of a modern organization that values reinvention and empowers you to evolve constantly.,