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JLL
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Facility Executive - Technical

Facility Executive - Technical

JLL

2 - 5 years

2 - 5 Lacs

bengaluru karnataka india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

housekeeping operations complaint handling program management communication soft services management vendor coordination

Work Mode

Remote

Job Type

Full Time

Job Description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Should possess detailed information about the company, facility, policy and the procedures.
Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners.
Obtains list of the events and requests from the helpdesk daily. Prioritize and delegate the work accordingly.
Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness.
Maintain clear and efficient communication and coordination with all the departments.
Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc.
Schedules deep cleaning of all meeting rooms and workstation on periodic basis including.
Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner.
Investigate concerns regarding housekeeping service or equipment and take corrective action.
Provides support to the facility manager in operations by staff training, coaching, counselling and enforcing to the standard operating procedures.
Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received.
Provide with all sorts of reports/ data after validation as required.
Assists in controlling the expenses and provide cost effective solutions.
Manages the deployment as per schedule, highlight all absenteeism.
Maintain high quality of housekeeping standards external/public area.
Co-ordinate with vendors eg: Pest control, faade, garden for services.
Attend to any user complaints and take service recovery measures if required.
Maintains the record for repair and periodic maintenance of cleaning equipment.
Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals.
Select, staff, recruit, hire, and train qualified housekeeping candidates.
Attends training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.
Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations.
Must be able to work in multiple shifts and timings.
Be multitasking and able to deliver the results as desired within timelines.
Any Degree with experience in Soft service management.
4-5 years of experience in development, implement and maintaining Technical Operation in IT/MNC
Good written and spoken communication skills
Ability to multi-task and efficiently track implementation at remote locations through identified SPOCs
Program management skills

Scheduled Weekly Hours:

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Real Estate

Chicago Illinois

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Facility Executive - Technical