7 Housekeeping Operations Jobs

Looking for an experienced Field Supervisor to manage 80–100 housekeeping staff across retail sites. Ensure service quality, client satisfaction, compliance, and reporting. Must have 2–5 yrs exp, valid DL, own 2-wheeler, and strong leadership skills. Required Candidate profile Experienced Field Supervisor with 2–5 years in housekeeping. Skilled in team handling, operations, and client coordination. Holds a valid DL, owns a 2-wheeler, and excels in retail site supervision. Perks and benefits Travel Allowance (with own 2-wheeler registered)

Work Dynamics (Integrated Facilities Management) OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. Ideal Experience Bachelor s degree/ Degree in Hotel Management, business or other related field; Experience of 6 + years in Soft services/ facilities/ hotel housekeeping Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. Previous experience of leading teams MAJOR RESPONSIBILITIES Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff Maintains clear, efficient communication and coordination with engineering and front of the house teams Schedules the cleaning of the carpets, upholstery, along with the deep cleaning projects and window cleaning necessary Schedules periodic major cleaning projects Inventories cleaning supplies and ordering to ensure adequate supplies Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action Ensures proper key control procedures are utilised by the staff Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance Submit requests for repair and periodic maintenance of cleaning equipment s Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts.

Facility Executive will be responsible for managing all aspects of day to day service delivery in Accenture during the shift. He/ She also will be accountable for proper usage and functionality of the technologies implement at site Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process Clearing of C-mail / Government agencies mail to the proper recipient. To ensure accident or crises management is addressed immediately Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the client s/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. To ensure VMT tool (vendor management tool) is up and run all the time To ensure all registers/tools update for material movements (In & Out) on day to day basis Follow the escalation matrix if anything wrong Ensure to implement EHS practices (PPEs etc) in and around the security premises Ensure to update the new assets in the asset tracker & update the relevant stake holders (WM & CEs) Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client s/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags. To discuss and assist facility manager on monthly basis on the vendor performance matrix. Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations. Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Estate Management Ensure necessary approvals are taken by the builder team on cases to cases basis during specific events Coordination with builder on guarding services and common area upkeep daily / weekly / monthly Co-ordinate with builder security for logistics requirement Co-ordinate with builder for pest control activity closure Take proper rounds in all common areas maintained by builder Co-ordination with builder HK team & ensure daily HK activity in place in common areas Make snag reports pertaining to common area s and follow up for closure Coordination for bee hive removals and pest control Coordination with builder security team for any logistics requirement General Operations To ensure upkeep of breakout area & reprographic equipment s at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Accenture Policies, Processes & procedures and also the statutory documents To adhere to Accenture SLA & KPI as agreed with JLL To assist Facility Manager in all such ISO, Internal, External, audits that happen at Accenture and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Organizing induction program for all TPV & Jll staff Plan & train TPV staff on Accenture policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e.Fit tools ( VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Adopt to all the new implemented initiatives. Handling of security, EHS incidents on priority and communicating the same as per escalation matrix. Answering the employee query on phone and replying mails Follow the escalation process & matrix for any incident / issues (100%) Location: On-site -Gurugram, HR Scheduled Weekly Hours: 48

Extensive expertise in housekeeping Ops, asset preventive maintenance, SOP formulation, inventory management, IDS software, guest complaint resolution, guest interaction, maintaining superior room standards, laundry Ops, and staff training. JD: The Housekeeping Manager is responsible for overseeing the housekeeping operations and ensuring the cleanliness, orderliness, and attractiveness of the establishment. This role involves managing a team of housekeepers, ensuring adherence to health and safety standards, and providing excellent guest service. Key Responsibilities: Operational Management: Supervise and inspect the cleaning and servicing of guest rooms and public areas. Develop and implement housekeeping policies and procedures. Ensure all housekeeping activities are conducted in accordance with established standards and health regulations. Monitor inventory levels of cleaning supplies and linens and place orders as needed. Manage laundry services to ensure efficient processing and distribution of linens and uniforms. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are met. Team Management: Recruit, train, and supervise housekeeping staff. Schedule staff shifts and ensure adequate staffing levels to meet operational needs. Conduct performance evaluations and provide feedback and coaching to staff. Foster a positive and productive work environment. Guest Service: Respond promptly to guest requests and complaints regarding housekeeping services. Ensure guest satisfaction by maintaining high-quality standards of cleanliness and service. Collaborate with other departments to meet guest needs and enhance overall guest experience. Budget and Cost Control: Develop and manage the housekeeping budget. Monitor expenses and implement cost-saving measures without compromising service quality. Analyze financial reports and identify areas for improvement. Health and Safety: Ensure compliance with health and safety regulations and hotel policies. Train staff on proper use of cleaning chemicals and equipment. Conduct regular safety audits and address any identified hazards. Education - Bachelor Degree in Hospitality / Hotel Sector

Role & responsibilities To ensure timely documentation of housekeeping and to check the cleaning record on a daily basis. To ensure implementation of Standard Operating Procedures (SOPs) for administration and report to Department Head Manufacturing and QA if the deviation is observed. To check in-process control parameters of housekeeping through design document on a daily basis. To implement the GMP norms on a continuous basis. To ensure issuance of material as per the norms and SOP. To ensure good housekeeping of the entire plant, technical floor, ancillary services like canteen, utility building & campus. To ensure the proper upkeeping of housekeeping equipment, laundry equipment & office equipment inside the plant. To ensure pest control activities as per requirement. To ensure waste material handling area and disposal area are clean. To maintain the laundry facility inside the plant for washing of Clean Room Garments. To ensure the availability of general uniforms for staff & workers, factory shoes & locker facilities. To facilitate first aid services for any accident or general illness. For any major injury or accident, facilitate transportation to nearest medical facilities for medical treatments. To issue housekeeping materials for other departments. To maintain online documentation. To prepare daily and monthly report. To coordinate with campus administration for selling scrap and burning preprinted material. To ensure shoe cleaning of all staff and worker. To prepare requisition for housekeeping materials purchase. To suggest the change in SOPs if required. To ensure the availability of the workers for daily housekeeping activities. To ensure timely and quality cleaning for customer satisfaction. To monitor and control all SOPs and Current Good Manufacturing Practice (cGMP) Guidelines. Preferred candidate profile Lateral coordination Team working Policy compliance Task completion orientation Candidate from pharma company would be preferred. Interested candidate can share their CV at [HIDDEN TEXT]

Soft service Shift Executive, The candidate must qualification in minimum Qualification Diploma/ BSc hotel management in soft service Background. Candidates with an experience in industrial / commercial background should manage Schneider's business needs around-the-clock. Roles Responsibilities Be accessible for escalation of all FM related issues for the facility. Ensure immediate response to Priority Calls Take rounds of the Shop floor warehouse to ensure high standards of housekeeping and upkeep. Continually seeks to develop housekeeping policies and procedures to improve the current operation. Assists in the training and development of all housekeeping janitors /Chamber maids. Assists in managing preparation of schedules and workloads for housekeeping staff ensuring maximum efficiency. Co-ordinate with CL leaders/ plant head complaints and takes corrective action when necessary. Prepares and reviews daily housekeeping reports. (weekly monthly reports) Check if the various checklists are filled at the frequency instructed in the suggested formats. Brief all Supervisors at the end of each shift. Monitor that the staff is cleaning in the required manner to ensure that the surfaces are maintained in the best possible way and to enhance their endurance. Inspect the turn out and attendance of the staff and sign the shift register. Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day! Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints. Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply. All equipments should be working condition monitor the regular basis. ( service record should be maintain) Adhere to the SE / JLL procurement procedures. Generate Monthly Management Reports in the agreed format to the FM. Take rounds of the facility regularly to identify issues in Housekeeping and Cafeteria etc. and initiate immediate rectification actions. Ensure discipline, proper attire, and etiquette in the staff under them. Performs additional job duties as requested. SE Diss tool base raising the ticket monitor and share the weekly update. Received Consumption tracker follow update the bi- monthly. Daily basis take employee feedback form from the client as per the expectations. Canteen Kitchen equipments servicing monitoring and share the report. Landscaping and indoor plants vendor co-ordination and consumable and chemicals required validation for attendance gardener. Scarp clearing and maintenance monitoring co-ordination with vendor partner. Carried out BGV Support staff skill assessment track record monitoring reports to be radiable all such cases. Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.

Oversee and manage all aspects of housekeeping operations, including cleanliness, maintenance, and organization of guest rooms, public areas, and back-of-house areas.Develop and implement housekeeping policies and procedures Required Candidate profile Recruit, train, and supervise housekeeping staff, providing guidance and support to maintain a motivated and productive team. Schedule and assign housekeeping tasks, including room cleaning, laundry