482 Complaint Handling Jobs - Page 13

Responsibilities: Technical Assistance : Provide technical assistance to suppliers to ensure compliance with technical specifications and quality standards. Conduct regular discussions with vendors during the development phase to address technical concerns and facilitate smooth progress. Collaborate with vendors to resolve technical issues and ensure timely delivery of quality components. Quality Control : Implement stringent quality control measures to approve parts for new model development. Conduct thorough quality audits during the development process to identify and address any deviations from established standards. Analyze problems identified during trials and implement effective countermeasures to address issues before product launch. Cost Innovation (CI) Activities: Take accountability for cost innovation (CI) activities, including a detailed analysis of Bill of Materials (BOM). Work towards identifying cost-effective solutions without compromising product quality. Knowledge and Compliance : Maintain an up-to-date understanding of all aspects governing the development process, including product costing, quality systems, new mold implementation, and production activities. Stay informed about the latest technological advancements, regulations, and industry guidelines relevant to home appliances. Requirements : Minimum of 3years of experience in home appliances development and quality control. Proven expertise in providing technical assistance to suppliers and ensuring compliance with quality standards. Strong analytical skills with the ability to identify and resolve issues during product development. Experience in conducting quality audits and implementing stringent quality control measures. Familiarity with cost innovation (CI) activities and the ability to analyze Bill of Materials (BOM). In-depth knowledge of the latest technological advancements, regulations, and guidelines in the home appliances industry

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Bangalore. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Blended process) Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Only Graduate can apply Good communication skills in English and Hindi. Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary up to 26k CTC. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities -Quarterly Bonus Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with Team directly on the number given below & can share their resume on the same number 8090893336- Deepanshi 8090909720 Kashif 8090909719 Asif 8090893339 Saima 8090909718 Sakshi NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME Regards, Deepanshi Pathak Senior HR Specialist Recoup Info. #bangalore#bangalorejobs#jobs2025#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Biz15.com is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Biz15.com is looking for Telesale Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Orical Technology Llp is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Thrive media is looking for Sales Professional to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

**Mandatory stay in the company hostel **Prefer non Chennai candidates Role & responsibilities Shri Hostels, a chain of premium women's hostels in Chennai is hiring for CRM Executive position The role is CRM (Customer Relationship Management) executive and job responsibilities include * Attend incoming client calls and answer them appropriately with hostel details * Make outgoing calls based on the inquiry made to us with appropriate details * Learn and understand the facilities, tariffs, locations of hostels quickly to address all queries * Making Welcome/Exit of the new/outgoing residents * Issue tracking system: Daily, log the issues reported form the branch incharges/residents and assign the respective persons to fix the complaints . Ensure followup till closure. Preferred candidate profile *Female only (22 to 30 years) *Any degree *Thorough speaking, reading and writing knowledge in English and Tamil. * Ms Excel and word knowledge * Good customer handling skills and soft spoken skills Experience: *6 months-2 years of telecalling in Customer handling is required Benefits: Free Accommodation Free Food Admission bonus Weekly paid off Yearly bonus Monthly medical allowance Rotational shift Rotational weekoff

1.Knowledge of machining,welding,plating & painting process. 2.Customer Quality issues handling & Reporting. 3.Customer defective parts analysis & 8D preparation,Warranty claim settlement,PPM monitoring. 4.new product development act. -PPAP ,APQP. Required Candidate profile 5.Train and guide quality teams for identifying & developing problem solving methodologies to resolve quality issues. 6.Customer visit during any quality issueCustomer visit during any quality issue

Preference will be given to immediate joiners. This is a 50% sales and 50% servicing profile. Roles and Responsibilities Act as a Relationship Manager for paid customers, building trust and ensuring long-term engagement. Understand customer needs and assist in finding the right tenant or property with tailored solutions. Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress. Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service. Go the extra mile to provide exceptional customer service and ensure customer satisfaction. Doing cross-selling and upselling for parallel services Mode- Work From Office Candidates needs to be fluent in English and Hindi/Kannada/Tamil Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Free lunch, snack, and beverages 3. Promotions and increments every 3 months from the joining date. 4. Spot Awards, Vouchers. In case of any query, kindly connect on 6289612558

Roles and Responsibilities Ensure smooth functioning of all F&B outlets, including beverage services, banquets, room service, and other events. Handle guest complaints and feedback to improve overall customer satisfaction. Manage inventory levels to minimize wastage and optimize stockroom organization. Supervise team members to maintain high standards of hygiene and cleanliness throughout the hotel. Plan menus according to seasonal trends and dietary requirements. Excellent communication skills for effective guest handling and complaint resolution.

CRM is Responsible for managing client relationships post-sale, ensuring customer satisfaction, handling client inquiries, resolving issues and providing post sales support. Working knowledge of Far Vision ERP. Maintain all documentation of client, Required Candidate profile Ability to manage multiple client accounts and tasks simultaneously. Prepare and share demand letters and payment schedules. Coordinate for Agreement to Sale (ATS), Sale Deeds, possession formalities. Perks and benefits Hike on current salary, PF and Leave encashment.

Oversee CRM platform to ensure all customer interactions, complaints, and resolutions Lead initiatives to continuously improve complaint management processes Lead, mentor, and supervise a team of complaint handling and CRM professionals Required Candidate profile Proficient with CRM tools such as Salesforce, Zoho, SAP, Freshdesk, etc Good command of MS Office (Excel, PowerPoint) and CRM platforms Experience in solar energy, e-commerce platforms or IT/BPO firms

Maintain regular communication with clients to understand their needs and provide tailored solutions. Resolve customer complaints efficiently, ensuring customer satisfaction. Collaborate with internal teams to deliver seamless service and support.

The Technical Sales Specialist will be responsible for addressing and resolving technical product and application queries from customers and the sales team and coordination with the R&D team for new product development, and conduct market surveys

Handle customer queries with respect to process,FSMS & QMS - implementing them in application center as per documentation.Handle customer complaints, internal audits & MRM.Regulatory communications.Annual calibration activities at application centre. Required Candidate profile M.Tech/Masters / B. Tech in food science/food processing

Winsome Finance (P) Ltd is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

. .Greet customers warmly and ensure a pleasant showroom experience. .Help maintain showroom cleanliness and organized displays.

Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-36k in hand Huge Incentives 2 way Cabs Complementary meals* Call @ Preety 9315067190

Roles and Responsibilities Should monitor installation teams of doors and windows product from corporate office. Monitor client complaints, track issues, and resolve problems in a timely manner. Conduct quality checks by visiting the construction sites. Create completion letters for projects completed within specified timeframes. Preparing Weekly/Monthly reports of the projects. Preparing the consolidated MRM reports.

Shyam Advisory Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Qualification: Graduate Responsibilities: Generate Leads, Follow up and proper services to the clients

Maloo Finvest Services (P) Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Ashlyn Chemunnoor Instruments Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Qualification: Plus2 / Diploma / Graduation / PG Language fluency in Malayalam Need to meet all Kerala customers

Communities Heritage is looking for Summer Internship - Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

POSITION: L3 Consultant L3 Profile (includes IJS, OTF, Proactive escalations, Blogs L2, BNPL, ECR, FK India, H&S, Legal, WCS, Social Media Backend, Sensitive, Service Recovery, Cockpit) JOB SUMMARY: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end-to-end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistleblower, highlighting issues impacting customers both externally and internally. KEY ATTRIBUTES Demonstrated commitment to delivering exceptional customer service and driving continuous improvement initiatives by effective handling of arguments, service denials, and rebuttals and handling high anxiety customers with composure Displays accountability and ownership in customer interactions ® Strong analytical and problem-solving skills, with the ability to think critically and creatively to resolve customer issues ® Strong time management abilities ® Flexible in learning and cross-skilling across processes ® Exhibits good phone etiquette and call handling QUALIFICATION / ELIGIBILITY CRITERIA : (Pre Requisite) ® Graduating in any stream is a mandate ® 100% WFO ® Minimum 1 year customer support role (exp working on escalation desk would be a plus) ® Flexible working in all the shifts (Should be willing to work for the customer without having constraints to timings/shifts) ® Excellent spoken (English & Hindi) and written language skills (English) with an ability to compose a grammatically correct, concise and accurate written response Hiring Criteria: Language: English and Hindi fluency (Versant B1 - CEFR Rating) (Versant 4) Typing proficiency - Typing test (30 WPM with 85% accuracy) Customer Service Mindset - Psychometric test + Problem solving Interviews - By FK assessor + Operations *Versant B1 is equivalent to Versant 4 and the score ranges from 47-57

Responsibilities: Manage customer relationships through exceptional service Upsell products, provide sales support & handle complaints Increase sales through effective communication and promotions Handle queries or concerns with patience and care